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<p>If it's not affecting all users it's probably not a MS Teams setting.&nbsp;</p><p><br>If there are no common factors separating users who see GIFs play and those who don't then consider a local issue like local browsers settings, especially if you've a mixed audience using both the Teams app and web browsing.</p><p><br></p><p>Edge for example has a Media Autoplay feature (Ellipsis ("...") &gt; Settings &gt; Cookies and site permissions &gt; Media Autoplay) where GIF (and other media) playback can be blocked. &nbsp;With most browsers the setting itself is hidden but it can be easily reset by a user's previous choices from interacting with playable media.</p>
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Systems Engineer

Barry Kay

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<p>We are running MS Teams (for school and work). Some users are having the issue that GIFs are not working. We have tried all the steps in the link below, but it is still not working.</p><p><a href="https://www.technipages.com/fix-microsoft-teams-not-displaying-images-and-gifs/" rel="ugc">https://www.technipages.com/fix-microsoft-teams-not-displaying-images-and-gifs/</a></p><p><br></p><p>Does anyone have any other suggestions?</p><p>T.I.A.</p>
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We are running MS Teams (for school and work). Some users are having the issue that GIFs are not working. We have tried all the steps in the link below, but it is still not working.
https://www.technipages.com/fix-microsoft-teams-not-displaying-images-and-gifs/
Does anyone have any other suggestions?
T.I.A.


If it&#39;s not affecting all users it&#39;s probably not a MS Teams setting. 
If there are no common factors separating users who see GIFs play and those who don&#39;t then consider a local issue like local browsers settings, especially if you&#39;ve a mixed audience using both the Teams app and web browsing.
Edge for example has a Media Autoplay feature (Ellipsis (&quot;...&quot;) &gt; Settings &gt; Cookies and site permissions &gt; Media Autoplay) where GIF (and other media) playback can be blocked.  With most browsers the setting itself is hidden but it can be easily reset by a user&#39;s previous choices from interacting with playable media.

GIFs not working in MS Teams

Microsoft Teams is a proprietary business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Teams primarily competes with the similar service Slack, offering workspace chat and videoconferencing, file storage, and application integration.

Microsoft Teams

office 365 Teams

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.