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Bakaka BakakaFlag for Ghana

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targus dock423a hdmi not working (bought brand new)

hi guys, need help - recently bought this device "targus dock423a" and somehow, the HDMI seemed not to be displaying my monitors. 


the USB port and ethernet are all working except the two HDMI ports on this device. 


do I have to install the driver on my laptop first or how does it work?


my system is windows 11. 


advise please.

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Brian B
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Defintely make sure your windows updates are most recent. Also make sure you have the latest drivers from Targus here: https://ca.targus.com/pages/driver-support


Failing that, try another system and see if it works there. Make sure your monitors and cables work as well, just to be 100% certain everything else is okay.

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rindi
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Yes I noted this particular laptop does not work or compatible to the unit especially for video hdmi.