Acronis

Acronis sets the standard for cloud-based data protection with its innovative backup, disaster recovery and file sync/share solutions. Powered by the Acronis AnyData Engine and set apart by disk-imaging technology, Acronis solutions provide easy, complete and affordable data protection of all files, applications and operating systems across any environment – virtual, physical, cloud and mobile. Founded in 2003, Acronis protects the data of five million customers and 500,000 businesses in more than 145 countries. With 100+ patents secured for its groundbreaking technology, Acronis products have earned numerous product-of-the-year awards. In 2016 Acronis was named one of CRN Magazine’s 20 Coolest Cloud Storage Vendors of 2016. Acronis solutions are available worldwide through a global network of service providers, distributors and cloud resellers or online at www.acronis.com.

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The recent Petya-like ransomware attack served a big blow to hundreds of banks, corporations and government offices The Acronis blog takes a closer look at this damaging worm to see what’s behind it – and offers up tips on how you can safeguard yourself from future ransomware attacks.
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The Eight Noble Truths of Backup and Recovery
LVL 4
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

We use version 11.5 at our customer sites.  A recovery needs to be done on a laptop that has no CD drive--which is what I've always used in the past to boot up the recovery CD.  But I see that the Acronis tools menu will let me write the bootable files to a formatted flash drive, and it does indeed write a lot of files and folders.  But then if I reboot the computer and press F12 to choose my boot device, all it shows is the hard drive.  And if I change the BIOS order to boot first off the USB drive, it says it has no boot partition (or something like that).

I always thought "special files" would have to be written to the USB drive, similar to what is done (I assume) when Acronis burns a bootable CD.  I have seen complicated discussions online about using diskpart to create a bootable USB drive--but the bootable media builder in the tools menu in Acronis certainly doesn't say anything about all that--seemingly indicating it is doing everything needed to be able to  boot off a USB drive...but it doesn't work.

I'm doing my testing on my Win10 laptop, using Acronis Backup 11.5.  Any ideas?  TIA
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Are there specific details on building a WinPE Acronis 2016 rescue DVD.   Nether the Acronis notes and answers are good or clear and neither is any other source.  Thanks!   /Howard
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Is it possible to backup and restore just the registry? Acronis can backup and restore an entire system into an image but is there a program out there that can create (backup) an image of just the registry and (restore) just the registry?
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Long time ago, I have set up a backup task in Acronis TrueImage 2014 and protected it with password.
Of course I have forgot the password... and now want to delete the task. Which the software doesn't allow without the password.

I don't need to recover the password or the files in the backup, just want to delete it completely.
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This is about the Acronis Backup & Recovery 11. We found that one of the service - Acronis Managed Machine service (mms) sometimes shows "stopping" while kicks start the scheduled backup job. When this service in this state, the only way we can do is to system reboot the server so as the service will be back to normal started state. We did use process explorer to "kill" the mms, however, we still can't manually start the backup job.

Out of no way, we are using the task scheduler to schedule to stop and start 5 Acronis services. Basically are those net stop/net start commands with 30 seconds interval as attached. The sequences are, net stop all the services in this orderly - Acronis Managed Machine service > Acronis Remote Agent > Acronis removable storage management > Acronis Scheduler2 > Acronis VSS Provider; and then net start same services in reverse order.

However, still, the Acronis Managed Machine service shows "stopping" upon the schedule restart. Is there a way that stop this service forcibly? As long as this service is stop, and then re-start shouldn't be a problem.

Thanks,
RestartAcronisServices.JPG
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Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190ddc0
Fields:  $module : agent_protection_addon_vs_43994
Message: Failed to execute the command.
--------------------
Error code: 2
Module: 329
LineInfo: 8edc81ea38faba0a
Fields:  TraceLevel : 1, $module : gtob_backup_command_addon_vs_43994
Message: Step 'Backup' has failed.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb8195ff
Fields:  TraceLevel : 1, $module : gtob_backup_command_addon_vs_43994
Message: TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields:  $module : disk_bundle_vs_43994
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dee
Fields:  $module : disk_bundle_vs_43994
Message: Failed to commit operations.
--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc58b
Fields:  $module : disk_bundle_vs_43994
Message: Write error.
--------------------
Error code: 110
Module: 336
LineInfo: e2f3e31de61571bb
Fields:  $module : arsm_service_vs_43994
Message: Failed to mount the tape.
--------------------
Error code: 154
Module: 336
LineInfo: c444991772d2a00f
Fields:  $module : arsm_service_vs_43994
Message: Mounting the tape 'Tape 15' to the drive '10WT019821' failed.
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Can anyone tell me if the RD1000 will work with the Acronis 12.5 Standard version for Server?  It says doesn't support tape drives but the advanced does, but I know RD1000 isn't really read as a tape drive but as an external drive.

Also, if anyone has this running, can you eject the tapes after backups using a command?

Thanks in advance.
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Hi all,

 This is server 2008 R2, C: drive is a partition on a 1TB drive.  I used pre-bios acronis disk director to "resize" machine .Rebooted and it seems like it work, sort of.
as you can see in the photo. Disk manager sees the correct partition size of 127GB but my computer still shows it as 85GB and only 1.5gb remain.   What am I doing wrong?? TY all in advance.
CDRIVE.png
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This is using Acronis Backup & Recovery 11 on MS Windows Server 2008 R2. Recently, we just implementing the retention policy, so as only the latest 30 day backup images would be kept. The scheduled backup job is quite simple, at first either a "Simple" backup schema that comprises a simple full backup jobs to be conducted on all 5 weekdays plus either one day on weekend - either Sat or Sun. Or the second type of backup schema is "Custom" comprises of  incremental backup jobs on all 5 weekdays plus also one weekend - either Sat or Sun.

With either of the way of backups, the job can be completed successfully. Backup jobs fired on time, and completed a few hours later with "success". Now, we add-in the retention policy with the following selections:

 - Cleanup archives:

   Retention rule - see attached Retention rules.bmp

I even run the "Replication/cleanup [1st location]" manually. The result is the operation shows "running" with fix "0%" in progress. Apparently, the operation is idle.
What's went wrong with the retention policy cleanup? How to resolve this issue?


Thanks in advance.
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Three Reasons Why Backup is Strategic
LVL 4
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

My wife has Compaq Presario CQ61  with Windows 7 OEM version (I assume it is OEM because the computer was originally supplied with Win 7 installed).  It’s fairly old but does everything she needs, perfectly.  Well, that was until   the computer developed an intermittent motherboard fault and at this stage I am doubtful that it is fixable (although I am still trying).   Call this Computer 1.  I also have a spare hard drive on which I have currently put an Acronis full image back of Computer 1.  i.e the normal Acronis full back up, not the Universal Restore which I certainly can do if there is any benefit.

I have just purchased on eBay for low cost, an identical CQ61 working computer also with Win 7 installed, with the intention of making one fully functional computer out of the two.  Call this Computer 2.

But I have read that due to Windows licensing and the fact that I have OEM version operating system,  that it is impossible for me to simply swap my existing Computer 1 hard drive (or my back up hard drive)  into the second unit, or transfer my original operating system and license from Computer 1 into the Computer 2 because the operating system is inherently linked to the original motherboard, and it will be impossible to activate it again on the “new” computer.  Is this true?

I have tested Computer 2 and it appears to be fully working but with no programs other than the Win 7 operating system etc
I guess I can re install all the programs on to Computer 2 same as …
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Here's a look at newsworthy articles and community happenings during the last month.
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Looking for a method or application to remove fragments of Acronis True Image 2017. I had Acronis support look at it and they had no luck.

I have been deleting files from the registry, but there seems to be no end in sight,

Thanks for your help...
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VMWare is version 4.1 (yes, I know it's EoL)

Trying to deploy the VMWare agent via Acronis 11.7 Universal server. I can connect to the host via the deployment tool from the AMS with the root credentials/IP of the Host server, it passes that check. From there, I select the name of the appliance, network configuration (ipv4, including dns name). Once I select "deploy" I see the appliance created on the host, I am able to Console into for a few seconds, the appliance shuts down and becomes "orphaned". I have also tried deploying without the Networking information with no success.

I've reviewed the error logs of Acronis Management Server (AMS) and it states it's a credential issue. I cannot figure it out, it passed the "root" credentials, I've also added the acronis user that are part of both Acronis Security Groups on the AMS to the host in vCenter but that did not work out.

I've review this article: https://kb.acronis.com/content/30467, but it didn't help out.
Article: https://kb.acronis.com/content/16577 states  that VMWare ESXi 4.1 is supported.

Needless to say Acronis support has been dragging it's feet in replying to my ticket request with them.
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There seems to be a general consensus that if you've been hit with a Ransomware Virus, especially if by a newly discovered strain of ransomware, and do not have a reliable and unaffected backup to restore from, that all hope is lost.  

This is not necessarily the case!

Whilst it's true that Ransomware is one of the most difficult "destructive infections" to recover from, recovery should never be considered impossible.

Advising those seeking help that they should just accept defeat and wipe all chances of recovering their data is bad advice. This is a point that has been proven time and time again, particularly with past Ransomware strains that were once considered hopeless, yet have now had decryption recovery tools developed to restore data.

If you have been hit by a Ransomware Virus and don't have a backup - do not accept advice that you should just cut your losses, format your hard drive and admit defeat. That's just letting the criminals win.

The first thing you should do (after deactivating the virus) is make a Full Image Backup of your affected hard drive using an imaging backup tool like Acronis, Macrium Reflect or similar so as to have a copy of all files that were encrypted.  Safely store that backup away for future recovery attempts, or to restore from if a recovery attempt goes belly up.

Once backed up, Wipe and Start fresh if desired to get back to a working …
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LVL 11

Author Comment

by:Andrew Leniart
Security companies do have excellent heuristics and definitions,  but they will never catch everything.

No argument.  But doesn't it then naturally follow that they can never "block" or "prevent" everything either?

Using that train of thought, even with all of the security software that you have protecting your machine(s), how can you be certain that you don't have a key logger recording your key strokes right now? Or a yet unknown time bomb trojan just waiting to jump up and deliver its payload? How could any system ever be trustable?

I'm honestly not trying to be argumentative here, it's just that the logic behind your conclusion is escaping me.

If you can't trust your security software to clean up an infection that has been researched and that it knows about, then how is it that you can trust the same software to prevent a yet unrealized one from occurring?

I'll agree we probably need to disagree.  

Life would be too boring if everyone agreed on everything anyway. :)

My thanks again for your input.
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LVL 29

Expert Comment

by:Thomas Zucker-Scharff
I guess what I meant was that no one security software is likely to catch everything.  That is why I have a multilayered approach on my machines.  But you are correct, I do not feel safe even with that.  I guess I am on the paranoid side, which begs the question, "Is one paranoid, if the fear is true?"  That is a paraphrase of the original question.

The biggest problem, IMHO, is that to secure one's computer (and still have a computer that actually works, instead of one filled with cement), one needs to put enough security software on there that it slows down even the best of computers.

I would like a product that doesn't hog resources and assures me that I will never get malware of any kind (like that is happening).
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Hi Experts,

I just downloaded Acronis True Image 16 trial, but before I purchase, I am hoping if someone can answer the following.

I created a simple backup to backup 2 follders, incrementally, and full backup every 28 cycles. In the Subject of the email alert, can I specify if  the backup was full or incremental?

I tried restoring a .text file to a different location (my desktop), but when I open it in Notepad, I get Access Denied??

In the subject line I get "Backup task completed successfully.", but in the email body (pasted below) I see "Failed to create snapshot for backup", how come?
2017-05-22 14:36:38:774 6264 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false; 
2017-05-22 14:36:38:774 6264 I00640002: Operation Voucher Redemp.  3rd Party Inv started manually.
2017-05-22 14:36:39:944 6264 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false; 
2017-05-22 14:36:39:944 6264 I013C0000: Operation: Backup
2017-05-22 14:36:39:944 6264 I0064000B: Priority changed to Low.
2017-05-22 14:36:40:038 6264 I0017001A: Error 0x17001a: Failed to create snapshot for backup.
| trace level: information
| line: 0x616ad0806a6302a6
| file: k:\8053\archive\sel_dir.cpp:1435
| function: Seldir::SelectedDir::MakeSnapshot
| line: 0x616ad0806a6302a6, k:\8053\archive\sel_dir.cpp:1435, Seldir::SelectedDir::MakeSnapshot
| $module: ti_demon_vs_8053
2017-05-22 14:36:40:053 6264 I0017001A: Error 0x17001a: Failed to 

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Hello:

I inherited a system setup with a Server 2008 R2 host server running Hyper-V, which hosts a SBS 2011 system setup as a VM. Can anyone recommend a single backup product, or even a multi-product approach, that will let me fully backup both the host and the VM?

I tested out Acronis which let me backup both the host and the VM; but it is too expensive for this firm so a less-costly but effective backup plan is needed.

Thanks!

Mike
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Hi

As above.  We have two similarly spec'd VMs running 2012 and running a number of applications.  Currently after installing windows updates and restarting were finding that the server is chkdsk'ing and breaking a number of apps.  A restore is fixing this and then a retry of updates works fine.
Were backing up these two VMs with different backup products, veeam and acronis, so assume its not to do with this...
Ideas what can be checked to see what the issue is here before we build new VMs and migrate apps?

Thanks
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Just installed Acronis True Image 2017 and completed a backup to disk

Now I'm working on creating a bootable CD, but am getting a "The device is busy" error message when trying to write to a formatted DVD-RW (see image).  Any recommendations?  Could this be Anti-virus related?Acronis_01_DeviceIsBusyError.jpg
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Migrating Your Company's PCs
LVL 4
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

I've been using Acronis True image for years, but I've been having trouble for the past month getting ATI2017 to backup SQL Server 2014 files. The backup simply hangs forever (see: https://forum.acronis.com/forum/129271#comment-409947). I've been working with people on the acronis forum and tried "VSS" and "VSS no writers" options, but no joy. ATI works fine on all the office workstations, but I'm at the point with this server that I'm ready to look for alternatives. The ATI image backup (Disks and Partitions) works fine for the boot drive. I need something that will work backing up files on the SQL Server data drive. Suggestions? I've just read about Norton Ghost, but have not researched that yet. Will do so. Others?

Acronis is also unable to restore an XP image to a Virtual Machine (although it works fine for Windows 7). So, if your suggestion list could include programs known to be capable of restoring images to VMs, that would be great.
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I am trying to restore an image created with Acronis True Image.   The image was created from a Dell Precision Tower 5810 running Windows 7 Professional 64 bit.   I am trying to restore it to a Lenovo desktop ideacenter 300S Series.   The Dell system board has failed and I am waiting for a new one.   The system board is currently back ordered, so I want to us the Lenovo in the meantime.   During restore, there are three files that are needed to complete the process.   They are as follows:

'MSFT0001'

'MSFT0003'

'PCI\VEN_8086&DEV_22A3&SUBSYS_361A17AA&REV_35'

all for Windows 7.

Where do I find these files?
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Hi. I have a Linux server that I use as a backup gateway for Acronis to redirect the backups to NAS drive.
The gateway has a config file for Acronis where I have to enter the UNC path of the share drive that Acronis will save the backup.
The line now looks like that but for some reason it does not work.
<FesfsParams>//192.168.1.40/backup</FesfsParams>.
The \\192.168.1.40\backup is the UNC path to the folder where I wan the backups to be saved and I can rich that path from windows with no Problem. How do I make Linux to see it?
I already enter on the etc\ftab file the following /192.168.1.40   backup but still not woring
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Need information:
Acronis True Image 2017: How to put the decryption key on a USB pen drive after encrypting the drive.
OS: Windows XP Pro
Backup drive: Samsung SSD T3 (will not support default encryption on the drive due to using XP OS).

Thanks!
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How to Avoid Ransomware Like the Plague it is
Ransomware continues to grow in reach and sophistication, putting data everywhere at risk. Learn how to avoid being caught in its sinister clutches with these 11 key tips.
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chain
There's a lot of hype surrounding blockchain technology. Here's how it works and some of the novel ways it' s now being used - including for data protection.
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Acronis

Acronis sets the standard for cloud-based data protection with its innovative backup, disaster recovery and file sync/share solutions. Powered by the Acronis AnyData Engine and set apart by disk-imaging technology, Acronis solutions provide easy, complete and affordable data protection of all files, applications and operating systems across any environment – virtual, physical, cloud and mobile. Founded in 2003, Acronis protects the data of five million customers and 500,000 businesses in more than 145 countries. With 100+ patents secured for its groundbreaking technology, Acronis products have earned numerous product-of-the-year awards. In 2016 Acronis was named one of CRN Magazine’s 20 Coolest Cloud Storage Vendors of 2016. Acronis solutions are available worldwide through a global network of service providers, distributors and cloud resellers or online at www.acronis.com.

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