Android Help & Support | Experts Exchange

I have a client with a "bricked" Motorola G6 Phone (e.g. MotoG6). The client can't remember the PIN code and doesn't recall the Google Account associated with the phone.

The phone number is long gone.

Is there a way to reformat this so that it's reset to the factory standards? I've done a half-dozen or so YouTube tutorials, but all rely on the previous Google account to be known.

Is there a way to put the Android OS on an SD card and, for all intent and purpose, "start over"? I've seen the term "root"... is that the same as reinstalling the operating system for Windows (e.g. "nuke and pave")?

Thanks!

8 Comments

hi,

want to install google hangouts meet on windows 10 PC, seems can't !

seems only for Android host, any idea on how to fix it for PC ?

10 Comments

I am looking for something that will work with Mailchimp to enable text messages to be sent, and that has an unsubscribe feature of some sort.

I found some company that makes a plugin for Mailchimp, 'text marketer' but they are based in the UK, and I'm unsure if they's support texts to the USA

Any other products that would be inexpensive?

Thanks

2 Comments

LVL 8

Question by

Naresh Patel

2020-03-18Solved

QR Code Counter

Hi Experts,
Need one suggestion - there community election and as active member I need to do it digitally . there is 1000 members and 7 candidate nominated for one post. we are going to use it ballot paper where all members listed on that paper and members need to check mark his / her vote for his candidate. I searching for machnisam like say assing QR code for each candidate and we just need to scan the code and declar result . for qr code I know free websites but I don't know how do I count this ballot and display result ...is there any app available for this type of counter ? our community is non profit making organization so I do this voluntary.

Android

3 Comments

I would like to update the android version of one of my TC75 scanners. Having never used and wanting to avoid Stage Now what do you suggest as i am finding Stage Now very confusing for only have two scanners.

3 Comments

LVL 4

Question by

Cobra25

2020-03-11Solved

Lock down Android tablet

Hi, we want to lock down some Android tablets so they only view a few whitelisted websites, is there a easy solution for this?

5 Comments

I have updated my android studio from a version 2, to the newer version 3.6.1.
When I loaded my existing project into the newer version of Android studio, the gradle would no longer sync correctly. I am getting the error

"Gradle sync failed: Could not find method google() for arguments [] on repository container.
Consult IDE log for more details (Help | Show Log) (7 s 47 ms)"

I cannot seem to find a solution that works to resolve this error so that I can continue working on the project? Any help is appreciated.

3 Comments

Interesting challenge for everyone this is actually a difficult one. Has anyone worked with google phones lately? They have added a feature that prevents phones from getting factory'ed without forcing a new factory restore to continue without entering googles old account information that was previously associated with the phone. I guess its a new security feature that allows users to setup their account (personal or business related) using a password or pattern swipe to continue to login.

Having said that we have a bunch of google phones that are "bricked" because even after the phone is factory'ed it still remembers the last account that was setup and will not let the phone setup be complete without entering the credentials of the last user.

The impossible question is there any way to get around this so the phone can be recycled for someone else?

5 Comments

i'm new to android and firebase. i have add json file to app folder and updated both build.gradle as instructions i have got but i have got this error:

 Error:FAILURE: Build failed with an exception.

* Where:
Build file 'C:\AndroidTraining\eCommerce\app\build.gradle' line: 2

* What went wrong:
A problem occurred evaluating project ':app'.
> ASCII

* Try:
Run with --stacktrace option to get the stack trace. Run with --info or --debug option to get more log output. Run with --scan to get full insights.

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My build.gradle(project) appers like this

buildscript {

    repositories {
        google()
        jcenter()
    }
    dependencies {
        classpath 'com.android.tools.build:gradle:3.0.1'
       // classpath 'com.android.tools.build:gradle:4.4'
        classpath 'com.google.gms:google-services:4.3.3'


        // NOTE: Do not place your application dependencies here; they belong
        // in the individual module build.gradle files
    }
}

allprojects {
    repositories {
        google()
        jcenter()
    }
}

task clean(type: Delete) {
    delete rootProject.buildDir
}

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and build.gradle(Module) appears like this:

android {
    compileSdkVersion 26
    defaultConfig {
        applicationId "com.example.home.ecommerce"
        minSdkVersion 23
        targetSdkVersion 26
        versionCode 1
        versionName "1.0"
        testInstrumentationRunner "android.support.test.runner.AndroidJUnitRunner"
    }
    buildTypes {
        release {
            minifyEnabled false
            proguardFiles getDefaultProguardFile('proguard-android.txt'), 'proguard-rules.pro'
        }
    }
}

dependencies {
    implementation fileTree(dir: 'libs', include: ['*.jar'])
    implementation 'com.android.support:appcompat-v7:26.1.0'
    compile 'com.android.support:support-annotations:27.1.1'
    implementation 'com.android.support.constraint:constraint-layout:1.1.3'
    implementation 'com.google.firebase:firebase-analytics:17.2.3'
    testImplementation 'junit:junit:4.12'
    androidTestImplementation 'com.android.support.test:runner:1.0.2'
    androidTestImplementation 'com.android.support.test.espresso:espresso-core:3.0.2'
}

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to solve , i have tried to :

upgrade gradle version to 4.4.1 - it's 3.0.1 now
downgrade com.google.gms:google-services 4.3.0 or 4.2.0

but all was useless. by the way, i noticed that this error came with additions related to firebase

i have checked posts with similar titles but they were for flutter.

any help, please ?

Thanks.

4 Comments

Hi,

I see this article from:

As previously communicated in MC191153, beginning October 13, 2020, we will retire Basic Authentication for EWS, EAS, IMAP, POP and RPS to access Exchange Online. Note: this change does not impact SMTP AUTH.
We have published an updated blog with more information about this change - Basic Auth and Exchange Online – February 2020 Update

I have many old Android devices which use ActiveSync. Will they continue to work?

Thanks

3 Comments

I've got an app "App Lock Master" that will require user
to draw a pattern (sort of PIN) before you can acces it.
It's Android tablets.

I use this app to block "PlayStore" & "Settings" so that
users can't download any app or go into "Settings" to:

a) use "Applications Manager" to deinstall 'App Lock Master'
after which user will be able to download any apps again
b) stop user from disabling "automatic updates" (for patch)
c) enable back "Developers Option"

The users are actually our customers who are all over the
country.

What are the potential drawbacks that I may face in future
by disabling access to "Settings"? Users can still enable/
disable Wifi, Mobile Data by scrolling down the options
from the top so disabling 'Settings' doesn't hinder this.

We want the users to use the Android tablets for our
dedicated purpose only & not for any other purpose
(browsing the Net, Youtube etc)

4 Comments

Can anyone give me a step by step guide on how to set up/use
Android's "Smart Applock" to lock down what apps the user
can run/install?

Eg: don't want user to be able to install any browsers but just
a dedicated app called "MyApp". The administrator/Helpdesk
holds the password to this app such that if any user wants
to install any app, have to be brought to the Admin/Hdesk
& Admin/Hdesk need a password to go into this 'Smart App
Lock" to permit the new app to be installed.

Screen by screen instructions will be ideal

6 Comments

LVL 1

Question by

Dennis Miller

2020-02-19Solved

no wi-fi on Samsung tablet

The user has a Samsung tablet that will not connect to the wi-fi. It just does a continuous search but never connects. She says she even tries her home wi-fi and no good. I had her reset the router, then try that. She is not in airplane mode and the wi-fi is turned on. she has not yet cleaned the cache as she will try tonight and let me know tomorrow. What else could I look at to see why not? I tried to connect her and use the wi-fi we have at work with a guest account, not working?

Android

10 Comments

LVL 5

Question by

SR Zak

2020-02-17SolvedPrivate

can O365 admin portal manage iphones

Dear Experts,

I have client and he has O365 for few of his users, he is planning to provide phones - Iphone and Andriod. He will have company email configured for them, the question is can he reset the phones when these users leave the company using O365 admin portal? Is there any simple way to do this.

Thanks,

7 Comments

Dear Team,

If i want block OWA from accessing over internet (outsied) and only accessible from inside the office. What are setup i have to do ?

I have people accessing emails through mobile app on apple and android.

Exchange 2016

1 Comment

I have an ms access application (SQL server backend) which I developed to support a number of departments in a small manufacturing organisation.
It is working well for almost 3 years. As is usual with something "homemade" like this it is always being developed / added to and now we are looking to extend it to production recording.
I am seeking advice on how best to deploy something on shop floor for operators.

A computer at each machine would be very straightforward but this is not really the most practical of solutions. We will need to use mobile devices.
At the moment our maintenance / engineering dept are using Android (Samsung tablet) for a web based plant master type system and the obvious choice seems to be to extend this hardware for the machine operators.

Should I develop a mobile app to be installed on the tablet and communicate with the SQL server? This would be my preffered option but how difficult is this?
Mostly until now I'm using VBA and a small amount of VB.net but familiar on a basic level with C++ and Java (from what feels like a long time ago now!)
from what I know now, and this could be an ignorant position, I feel I could handle the coding once I grasp a few key concepts. But what exactly is involved i.e. is it simply a client app and it connects directly to the server?

Other option is a web based system. Again I have some familiarity with HTML but I think I need a lot more than this? . I need at least a web server and to learn PHP?

…

27 Comments

Run Android X86 in Graphical Mode,

I have installed Android x86 as a VM, but when I run it, it does not go to Graphical Mode. it stays on the window displayed below:

any help?
Thank you

6 Comments

Looking for easier-to-read fonts for my Note 8. The fonts on the Samsung Store are $1.90 for me in the US. Are there other ways to get fonts for my phone for less?

26 Comments

I'm looking for free Android apps (that's without ads) for

a) locking (ie block) users from installing/running apps that
we don't endorse. Smart App Lock free version comes
with ads

b) that our Helpdesk can just tap/launch & it'll verify if the
Android tablet is rooted/jail-broken

Ideally the apps recommended will work when the Android
is updated, easy to use & have good user ratings. We are
looking at a Samsung tablet.

3 Comments

hi Techs. We just switched from Verizon to Comcast Mobile. a very strange thing happened on my wife's phone right when we switch. she received a text from an unknown contact regarding my phone number. I'd like to ask if it's possible if Verizon was somehow hacked into my phone.

On another note.... our phones are running so much better than Comcast! no glitches and weight faster.....

17 Comments

I am currently building a android based app using Ionic 4 and angular. I am looking for all possible ways to connect the app to a locally hosted database (sql server 2017). I am aware that I can connect through wifi, but was wondering if it is possible to make this connection using a usb instead of wifi. Is there a way to connect to a db this way to insert or update data on the sql server 2017 side?

Scenario: Program that works on a pc, using a locally hosted server. A tablet in front, to capture data from clients easily so that reception does not have to type everything in themselves.

2 Comments

Does Android have an equal to iMessage?

I love the iPhone and the Mac since I can read and write text messages from my PC, using iMessage.

Does Windows have an iPhone iMessage? Android?
Does Mac have a program for the Android?

Thanks

4 Comments

Our corporate have a batch of Samsung tablets designated
for specific use only.

It's going to take a while to identify a free MDM to control
these tablets so for time being, I'll need a checklist in terms
of cybersecurity & usage control (ie restrict to that app only).

The checklist will be used by our IT support when the
tablets are brought to them for installation/support &
the IT Support maydo quarterly checks manually by
referencing this checklist:

Offhand I can only think of the following, pls add on :

1. updates/patches are up-to-date
2. PlayStore app is not present (ie disabled/deinstalled)
so that users can't install unnecessary apps
3. Only designated browser ie Chrome & one other
& the app that we required for that designated use
is present
4. ... ?

Also help recommend any free MDM that could
enforce the above checklist of items.

5 Comments

Hoping this is super simple. Running windows 10. Is there a solution out there where I can enter a phone number on my PC, and start a phone call on my iPhone?

6 Comments

Dear Team,

I have exchange 2019 setup and i have 2 email mailbox which i am not able to configure in Android or Apple mobile.
I can cofigure all the other mailboxes in Mobile.
The Mailboxes are working fine with Oultook in Laptop and even can be accessed via OWA.

But the emails are not coming in Mobile and it is showing empty.

6 Comments

Android

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