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Apple Hardware

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All of Apple's hardware is produced solely by Apple Inc., who determines internal systems, designs, and prices. Apple buys certain components wholesale from third-party manufacturers. The current Mac product family uses Intel x86-64 processors. All Mac models ship with at least 1 GB RAM as standard. Current Mac computers use ATI Radeon or nVidia GeForce graphics cards and include a dual-function DVD and CD burner, called the SuperDrive. Current Apple hardware includes the iPad, iPhone, iMac, Mac Pro, Macbook, iPod and Apple TV. Discontinued hardware includes the Apple I, Apple II, and the Apple III, the Lisa, the Newton, the Quadra, Performa, Centris, Macintosh II and LC series, the Power Macintosh, iBooks and the MacBook.

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Hello, we encounter today with this issue from one of our macs.  We try to reinstall the osx again,  but when going to select the drive only recovery drive appears and not the local one, try to repair the hard drive by the startup disk utility,  reset the SMC but keeps jumping to the same utility,  see pictures attached. 20170919_113625.jpg20170919_113637.jpg20170919_113654.jpg20170919_113702.jpg20170919_113706.jpg20170919_113712.jpg
Thank you.
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Free Tool: Port Scanner
LVL 10
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

I don't think there is any such software since I've been searching for days but I thought I'd ask on here as a last ditch effort.
I am looking for music management software (that runs on Windows) that supports both streaming from an Android device over the internet (ideally it has an Android app) and synchronizing an iPod.

My current set up:
  • iTunes as music management software, in order to synchronize my iPod.
  • CloudPlayer to stream from my Android device (all of my music is on Google Drive).
  • iSyncr to synchronize select playlists from iTunes to my Android device.

This set up isn't terrible but CloudPlayer does not feature all of the playlists I have in iTunes nor does it allow me to sort by iTunes fields (date added, etc.). I could technically just sync all of my music to my Android device as well but I don't really want to use up 40GB on my device for this purpose when I have a data plan large enough to support streaming on demand.
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It's out of warranty, about 2.3 yrs old unit.

My spouse often update the IOS when available but for the
last 6 months, the screen is often not responding: pressing
the power side button to off the screen for 1-2 secs & then
press the button the button again often helps recover
the response of the touch screen but not always.

Is this a hardware (ie touch screen ) issue or IOS issue
& if IOS, reinstall all over will help?

I ever tried pressing the round Exit button & power button
together for 7 secs to reset but this did not resolve the
issue
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When I go into the monitor's onscreen menu, it shows my resolution as 3840x2160, 30Hz (connected via DisplayPort).
Next to that it shows 3840x2160, 60Hz (maximum).
Based on the information I've been reading, it looks like the Mac Mini can't do anything over 3840x2160, 30Hz so that makes sense.
However, when I go into SYSTEM PREFERENCES > DISPLAYS and choose "Scaled" for the resolution, I get only the following options:
- 2560x1440 (low resolution)
- 2304x1296 (low resolution)
- 1920x1080 <- this one is marked
- 1504x846
- 1280x720
I have an abundance of cables but nothing allows me to get this thing to 4K.  Dell doesn't support Apple's OS so they don't want anything to do with it but I've been reading online that THIS monitor is supposed to be one of the recommendations online for a budget 4K monitor.
Any help would really be appreciated.
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There are several users with Macbook Pros in the office & about a week ago, once of them started having network issues.
The only thing he could connect to was a Win 2k8 server inside the LAN, that's used for remote access, when connected to network via Wifi. He couldn't get on Internet or couldn't connect to me via Instant Housecall. Once he plugged in an Ethernet cable, everything worked as was expected. He's getting IP address from the same server, whether wired or not, but for some odd reason it won't let him out to internet when on Wifi. Other mac users all are having no issues.
Any suggestions?
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Morning all!
 I'm an IT technician for a company, and one of my colleagues who is a graphic designer is using a MacBook Pro which is quite new, as in bought only earlier this year.
  Yesterday she wanted to to work from home, so I helped to set up the network drives so that she could access them remotely providing she had an internet connection.

At home however, every time she attempted to save her document on this programme, the programme shut down unexpectedly.  Upon restarting the program, it showed the name of the file with (converted) at the end.

This ONLY happened when she was attempting to save. This morning, upon returning to work, she has been able to save without issue.

Any ideas?

Also, she has checked and there are no updates required.
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I just restored an ipod touch 4th generation using itunes 12 and now I cannot see how to transfer apps to it.  On the sidebar I don't see "Apps"  How do I transfer any apps to the device?  Here is a screenshot.  I have not used itunes in quite a while so Im behind.
Screen-Shot-2017-09-13-at-12.41.02-P.png
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What are the best Apple Bluetooth keyboards currently available that are fully compatible with Macs but that aren't made by Apple?

I have a user who doesn't like geniune Apple keyboards.

So what are the best Apple Bluetooth keyboards currently available that are fully compatible with Macs but that aren't made by Apple?
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Whenever I think of tech that was way ahead of its time, the first thing to come to mind is always the Apple Newton. If you're not familiar with the Newton, imagine an iPhone, but existing in the mid 90's. As one of the first handheld computers, it was innovative and had tremendous potential—but a variety of issues such as the size, cost, and technical limitations caused its demise.

Considering the astronomical success of the iPhone, it's clear that many of the Newton's concepts were solid; we just needed to wait 10 years for the technology to be capable of delivering on the vision. Which is why I think it's the poster child for tech that was way ahead of its time.
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LVL 123
Ah buying back ones youth gets you into lots of trouble!

Or buying back Nostalgia!
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LVL 123
I loved the Palm handwriting system much quicker than typing on a virtual keyboard!
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Important Lessons on Recovering from Petya
LVL 10
Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

How can I run complete and thorough hardware diagnostics on a Mac OS X Sierra v. 10.12.6 laptop?

I would like to check and be sure that all hardware is running properly.
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A user says that his Mac OS X Sierra v. 10.12.6 laptop experiences random issues such as apps not working correctly and software having random glitches.

This user is unable to describe any other specific problems with his Mac or give any more specific details.

His Mac is running Mac Office 2016 and has all of the latest Mac and Office updates installed.

I have already run a file system check and have run Malwarebytes scans and no problems have been detected.

What else can be done to help tune up and fix this Mac?
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I have a late 2009 Imac A1311 which has a damaged connector strip on the logic board. Happened when the front section fell forward – clumsiness, my mistake.  In panic, I bought a used one – same model.  My problem is – all my programs etc are on the hard drive of the damaged one.  What's the best way of transferring all the info from the dud to the “new” one?

Pretty sure it's all backed up on the Time Machine drive.  But – how do I transfer from the backup drive to the “new” machine?
Can I transfer from the Time Machine drive?  It didn't seem to offer the option to restore.  The original machine is El Capitan, and the “new” one is the previous version, Yosemite. Easy enough to update the “new” one, if that turns out to be the pdroblem.

Another option would be to repair the original – fitting a new logic board, but that seems a bit of a lengthy job, and my eyes aren't great close up – all these screws.. !  
At a pinch, I  could transfer the hard drive physically into into the new mac.. but that wouldn't be the best solution.  I'm accustomed to repairing all my computers, - but I'm a unsure of the best solution.
0
What is the process to set the default email account on an iPhone?
0
Hi experts
Recently My iPhone 7 battery lost charge very fast than normal from 7 am 100% to 3 pm 10~15% in battery saving mode
However one week ago I didn't have any issues with my battery
I checked my battery application usage and I found that siri takes more than 20%  however I turned it off
Please help
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I have an Apple Nano device and am running Windows 7 ITunes application on a windows 7 PC.
I can pair and connect the Nano with the PC using Bluetooth and the device indicates that it is connected.
Should I be able to see the device in the ITunes application ?
I don't see it. Is it that I must use a USB cable instead of Bluetooth ?
0
Hi ,

A client of mine has asked me if i know any reliable sources for reconditioned macs and iphones?
This needs to be UK based , not US based.

Thanks
D
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Hello I have an MacBook Pro (17-inch, Late 2011) it locks up on the boot up screen all gray screen.  I am learning mac's so I took it to a local apple service center they are telling me that i need a logic board which run around $500 bucks and possibly a new ssd drive .... my question is I know I can replace this board myself but my concern is can I buy a used one off ebay for around 100 bucks or should I not trust used or cheaper logic boards for this device online? My customer is debating on just buying a new mac book pro if we have to spend too much so with that I am not sure if I should advise repairing

Any suggestions
0
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LVL 12

Expert Comment

by:Brian Murphy
Apple cut the pay of people jumping off the roof as well.....No harm, no foul.
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LVL 14

Author Comment

by:Justin Pierce
Hi Brian,

That simply isn't true. What you meant to say is that Foxconn aka Hon Hai Precision Industry (a Chinese manufacturer that is used by other big computer companies: Dell, HP, Microsoft, and Nintendo) were implementing third world practices without Apple knowing. Apple did what any good company would do and worked with Foxconn to fix the issues. In fact, Apple did the smart thing and allowed an independent investigation by the Fair Labor Association (FLA) to catch all the problems that its management wouldn't be able to find. The investigation was akin to looking into the mirror with your delinquent friend and offering your assistance to help them change their ways (Apple was too intertwined with Foxconn to let them go).

The CBS article: Link

Summarizing the report: The Students and Scholars Against Corporate Misbehavior (SACOM) investigated and found that Foxconn was abusing their employees in third world fashion. The workers were stressed out, checks weren't being paid on time or at all, living conditions were horrible, rules and punishments were strict, and it was a nightmare for those that stayed to help bring in a paycheck for their families. This reporting went hand-in-hand with the FLA investigation.

Here is the link to the initial FLA report: Link


Summing it up, the report finds 50 issues that broke the FLA Code and Chinese labor laws. All of it rested on the shoulders of Foxconn because they were using inappropriate rules to try and meet the demand for Apple. The demand and inadequate workforce (Foxconn had an extremely high turnover rate) were the main reasons why people were jumping from the rooftops; they simply weren't getting enough sleep. The report also finds that despite the workers getting paid an above average wage for the country, they, of course, wanted to make a few extra bucks (which Foxconn used 30-minute increments in where 29-minutes resulted in no pay and 58 minutes led to half pay). Along with the third world rules, harsh punishments,
substandard living quarters, and the hopelessness that no matter how hard or long they worked it was impossible to get ahead. Naturally, the workers became depressed and or suicidal. It's important to know that many people just quit the job instead of ending their lives, but not everyone handles stressors the same. All of that said, there was no excuse for Foxconn to be cutting corners in pay, living quarters, or work/life hours. It was plain greed to redistribute the wealth to the top instead of the bottom. Again all of this is shameful and not uncommon for third world countries to do (it's what they've known and done for a long time), but it was acted out without Apple's knowledge. The report ends with both Apple and Foxconn agreeing to put all remediations into place.

Then there was Mike Daisey.

The Slate article on Mike Daisey: Link

In brief, Mike Daisey lied to get fame and money.

The Reuters Piece: Link

The article shows a fundamental change for Foxconn in how they see living and factory conditions for workers. Also, the cost would be split between Apple and Foxconn to hire and improve such conditions.

Here is the second FLA report: Link

It states that 178,000 workers were hired to help lower the hours needed to meet Apple's product demand, Unions with declining management participation were implemented to protect workers (employees liked this), and living conditions were improved. Breaks were now standard policy, better equipment was in use, and working hours reduced to 60 hours per week (consistent with FLA and Apple code standards), but it still didn't meet the maximum of 49 hours (including overtime) for China labor laws. In short, Foxconn had made huge strides in fixing their corporate culture but still needed to hire more people to lower overall working hours.

The FLA Press Release: Link

The Press Release is easier to read but states the same thing as above, Foxconn has and is continuing to make huge improvements for workers (with Apple's help).

The Atlantic Piece: https://www.theatlantic.com/technology/archive/2012/05/how-apple-fixed-its-foxconn-problem/328307/

The Atlantic article reluctantly applauded Apple for saying the right things and backing up those words with money. In short, Apple and Foxconn shared the expenses and increased the pay for employees, and promised to hire more workers to lower the overtime hours needed to meet the demand for Apple products.


I understand that you may not like Apple for whatever reasons that upset you but to take a complicated issue (dealing with third world practices) and say, "Apple cut the pay of people jumping off the roof..." is mean-spirited and wrong. Remember those same methods were being used to build Microsoft, HP, and Dell products as well, but since demand for Apple's products was higher at the time, Apple became the face for Foxconn in the West.
6
On Demand Webinar: Networking for the Cloud Era
LVL 10
On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

For those of us, that like seeing our alma maters take a pigskin and strategically move down the field, you'll be happy to know that ESPN on the 4th Gen Apple TV has just made it an even better experience. You can now watch four games at once! That means you can watch your school's arch rival, the arch rival of your spouse's school, your alma mater, and your husband's/wife's alma mater all at the same time. Since my wife is an ND grad and I'm a Cardinal, we can now both poke fun at each other while being in the same room (no more separate TVs), which ultimately means the buffalo wings and Guinness are in the same room too. If this is not reason enough for you to get excited, then how about the other great things that come with the autumn season: the grass is barely growing, holiday cheer is in the air, and pumpkin spice is back in your coffee mug. Either way, I hope the autumn season brings you the happiness you deserve and that your school makes it to a bowl game.
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LVL 1

Expert Comment

by:Kristine Stewart
This sounds pretty cool! I'm especially excited for Disney's recent announcement that they will have a dedicated ESPN streaming service that isn't tied to a cable subscription.  I just "cut the cord" again, and live sports are really the only thing  that we miss and is frustrating to access.
2
 
LVL 14

Author Comment

by:Justin Pierce
That's awesome about Disney! Welcome back to us cable-cutters btw. ;)
1
How can a user's contacts contained on an iPhone be backed up?

This user doesn't want to use iTunes for the backup so what other options can be used?
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I have a 500GB Flash Drive in my MacBook, but suspect the drive's nearly full.

But, in Finder, I right click the Home icon with my Name next to it, the size of the folder is 127GB.

How do I find the space on disk?

Thanks
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Apple lovers, September is around the corner.  Are you excited to see what Apple's been working on the last few months!?

I'm eagerly awaiting news on the latest iPhone.  The iOS 11 features coming out look promising too.

https://www.apple.com/ios/ios-11-preview/
1
 
LVL 7

Expert Comment

by:Brian Matis
Yeah, Apple Pay is pretty great. When I find a business that supports it, I've started going there more. It's even more convenient when you can use a smartwatch—you don't even need to reach into your pocket!
1
 
LVL 17

Author Comment

by:Kyle Santos
Ugh, they've made it so easy for us xD
1
A customer brought in an Apple Macbook Air that when I turn it on it will make sound and the screen will change to a little lighter color but that is all.  The customer claimed before she brought in the Macbook it would come on but just come up with a question mark on the screen like it wasn't seeing an hard drive.  This made me think the hard drive was going bad, but now the screen won't come on.  Could a bad hard drive cause the screen to not come on or am I looking at another issue?
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I have a macbook pro early 2011.  I run bootcamp, and am running windows 10. I'm almost always in windows, and I noticed the other day, that it gets really hot, so hot I can't touch the bottom of the laptop. About 1 year ago, I replaced the battery with a new battery and a new Samsung SSD.  So I Cleaned fans at that time, and it's strange why it's running so hot.

Any idea's what I can do to not make it run so hot?  Is there a way to check and see if the processor fans are actually working?
Not sure what else can cause it to burn up?
0

Apple Hardware

9K

Solutions

10K

Contributors

All of Apple's hardware is produced solely by Apple Inc., who determines internal systems, designs, and prices. Apple buys certain components wholesale from third-party manufacturers. The current Mac product family uses Intel x86-64 processors. All Mac models ship with at least 1 GB RAM as standard. Current Mac computers use ATI Radeon or nVidia GeForce graphics cards and include a dual-function DVD and CD burner, called the SuperDrive. Current Apple hardware includes the iPad, iPhone, iMac, Mac Pro, Macbook, iPod and Apple TV. Discontinued hardware includes the Apple I, Apple II, and the Apple III, the Lisa, the Newton, the Quadra, Performa, Centris, Macintosh II and LC series, the Power Macintosh, iBooks and the MacBook.