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Apple Hardware

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Contributors

All of Apple's hardware is produced solely by Apple Inc., who determines internal systems, designs, and prices. Apple buys certain components wholesale from third-party manufacturers. The current Mac product family uses Intel x86-64 processors. All Mac models ship with at least 1 GB RAM as standard. Current Mac computers use ATI Radeon or nVidia GeForce graphics cards and include a dual-function DVD and CD burner, called the SuperDrive. Current Apple hardware includes the iPad, iPhone, iMac, Mac Pro, Macbook, iPod and Apple TV. Discontinued hardware includes the Apple I, Apple II, and the Apple III, the Lisa, the Newton, the Quadra, Performa, Centris, Macintosh II and LC series, the Power Macintosh, iBooks and the MacBook.

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Hi, I have a MacBook Air 13-inch Early 20151.6Ghz Intel Core i5, running  OS 10.13.
There was an intermittent problem whereby sound would stop working, but rebooting solved it. Now, rebooting doesn't solve.  

Symptoms
In System Preferences > Sound, there are no sound output devices showing up.  
At reboot, system doesn't chime before OSX starts up.  
Sound volume is greyed out.

What I've tried

Plug in headphones - no effect - no output device, no volume
Check headphone jack for debris, blow out with air duster
Reset PRAM, Reset SMC
Checked for audio booster apps like Boom - there are none

I suspect that the absence of that chime when the machine starts up means that it's a hardware issue.  Has anyone any ideas?
0
How to Use the Help Bell
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How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

I'm trying to get a text thread (with someone with a droid? their text bubbles are green) off an iphone. Yes, we can do screen captures of each page.  that's tedious and kinda long.

I looked on line and played with ifunbox and a couple other apps / iphone file browsers (phone is NOT jailbroken (is that a thing these days)).

None of those were successful / I didn't even know where to look for the thread.

But one - ibackup viewer has a free and paid version. Using the free version, it had me backup the phone with itunes then it read the backup file and easily let me export the thread as text - cute that it right and left justified the text from each person like it shows on the phone. And each was time stampld..  

it also lets you export the conversation as a PDF with colored text bubbles. Very nice!!!.. but the free version says 'demo' all over it. Understandable. Lets you try the product and if you need that feature, you buy the app.

But anyone know of other apps that will do this (pull off conversation as text or even better as PDFs / more graphical). Free or paid.  Just want to know if I was using the free apps wrong or there's more fully featured paid apps before I lay out $$

THANKS!
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Apple watch Series 3 with LTE makes wearable app development once again cool


Apple Watch Series 3 is a pretty major leap from Series 2. There are new S3 and W2 chips that deliver incredible power and boost connectivity respectively. A new barometric altimeter for altitude tracking, and off course, LTE.
https://goo.gl/QnJyCi 
0
A colleague indicated that he prefers iPhone over android phone because the iPhone is entirely encrypted and all apps download from the Apple store passes thru rigorous process prior being placed on the store.  On the other hand, android phone are not encrypted and you can download apps from anywhere, besides the store; in other words there is little control as to the google store apps as to security.  Finally all who developed apps for iPhone have to pay an anual fee to Apple where as to android no fee - insinuating at one point that a hacker can create an apps load it to google store and all can download it; thus being able to reach millions with ease.

Is there any accuracy to this persons comment? Please advice.
1
I am used to typing the first letter or two of a long folder name, then pressing the Tab key. I like tabbing through my options, then pressing Enter when the right one appears.

Can I do this on the Mac terminal?

Thanks
0
Hello, EE Experts!

If you haven't already updated your iOS devices to 11.0.3, please do so. I've tested it out (it's only been out two days), and it seems stable. That's it! Take care everyone.

Side note: Be on the lookout for my article on the Apple Watch 3 Series with LTE, since my wife and I are pushing them to the limits to give you the best information on whether or not you should buy one.
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LVL 14

Author Comment

by:Justin Pierce, CEH
Someone has to. ;)
1
 
LVL 124

Expert Comment

by:Andrew Hancock (VMware vExpert / EE MVE^2)
already upgraded!
1
I want to connect the iMac to additional two monitors .
So the iMac will be in the middle and one monitor on each side.

Now when I tried it , I got an error , that it's taking too much of the computer resources .

What is the est way to accomplish this?
0
I am wanting to connect ipads to a tz300 SonicWall. I have downloaded the Netextender App and can connect to the SonicWall. I need to know what to do next to allow the ipads to browse company shared files.
0
hi experts,

 I have an iMac that powers on and it makes that welcome sound but have no video. What else can I try to troubleshoot it and find the problem?
0
HK-Genius

At the Apple Store, you maintain customers’ trust in Apple as the skilled expert troubleshooting and repairing products. You use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support every day.

Key Qualifications

Strong people skills and a knack for problem solving.
Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
Ability to adhere to a schedule of customer appointments.
Description

As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple's service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training.

Additional Requirements

•You have an aptitude for acquiring skills in technical repairs and an
0
Tech or Treat!
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Tech or Treat!

Submit an article about your scariest tech experience—and the solution—and you’ll be automatically entered to win one of 4 fantastic tech gadgets.

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While there are many new features for iOS 11, these are the five that can improve your digital lifestyle.
3
 
LVL 14

Author Comment

by:Justin Pierce, CEH
Comment Utility
Hi, Unhappy Camper,

I see what you're saying, but once you click on the link you have to scroll all the way down to the bottom (Apple wanted you to see all the cool things about iOS 11 before they should you the compatibility list, lol). Thanks for saying something. ;) Take care.
0
 
LVL 7

Expert Comment

by:Brian Matis
Comment Utility
Took a little digging, but here's a quick and easy way to get to Apple's iOS 11 compatibility list for anyone that needs it:
https://support.apple.com/en-us/KM207938

Hope it helps!
1
What is the best docking station for a macbook air?

Doesn't apple have one?
0
Good morning, EE Experts!

I read an interesting article about both Macs & PCs being vulnerable to a firmware attack. To sum up the piece, some Macs weren't updating their firmware when their dutiful owners were performing common updates. Once notified of the issue Apple immediately jumped on it and fixed the problems. In short, if you update to macOS High Sierra your Mac will automatically check every week for firmware updates. As for you PC enthusiast, I recommend that you check your manufacturer's website for any new firmware updates. Have a great Monday everyone and take care.
3
Hello.

The hard drive in this unit was not working properly.  I had a hard drive that I pulled from a windows machine and put it in the mac.  The mac now boots into windows (not my intention :)) but doesn't recognize my wired keyboard so I cannot do anything (it does recognize the wired keyboard during the boot process).

I am unable to get this unit to boot to CD or other with the mac wireless keyboard nor the wired windows keyboard.

Any suggestions on how to get it to boot from CD (besides the usual methods) so I can reformat the drive and install the Mac OS from CD/DVD?

Thanks.
0
iOS 11Good morning, EE Experts!

Apple released iOS 11.0.1 yesterday, which fixes the pesky Exchange bug that was stopping users from emailing out. This does not squash all bugs or problems found with iOS 11 since its release, but that doesn't mean it's still not a solid update from iOS 10. That's it for the big Apple news!

Side note: I'll be submitting my iOS 11 tips and tricks article to the EE gods and goddesses soon, so be on the lookout for it.
4
 
LVL 98

Expert Comment

by:John Hurst
FWIW IOS 11.0.2 just came out today. Working fine.
2
 
LVL 14

Author Comment

by:Justin Pierce, CEH
I just grabbed it too. ;)
0
I purchased a 2013 MacBook Pro on eBay and even though the machine works fine, it has one user named “Mac” which is the administrator but I do not know the password.

The seller has not replied to my emails to find out what the password is so is there a way for me to reset it or perhaps do a clean install of High Sierra?
0
i have a user that uses an external hard drive on his macbook. earlier today he reports that he ejected the external drive and suddenly noticed items disappearing from his display. He looked and all his files and most of his apps were gone.

I am sending him to Apple to have it looked at but in the meantime i wanted to try and do a little research.

any ideas on where to start looking?
anyone have a similar issue?
0
Hello, I don't typically work on Macs, nice machines, but just don't typically work on them.

I have a MacBook that the battery can't charge and I have tried cleaning the connection but it has not helped.

I can take the drive out but not sure which tools to use to copy user files (photos, documents, etc..) to a new Mac.  I can't think it would be all that hard.  Can anyone provide some suggestions?

Oh, the old MAC has Snow Lepord (10.1.6 ios)

Thanks
0
What is the process to create an Apple ID without entering a credit card or PayPal account number?
0
Free Tool: Path Explorer
LVL 10
Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

UpdateGood morning, EE!

Today is the release of macOS High Sierra, the OS that many of us Apple geeks want on our Macs as of yesterday. It will be available for download at 1 PM EST, so make sure that you have your ducks in order before you make the switch.

Here is a short list of things to consider before upgrading:

1) Update your antivirus application and perform a full scan. What? Your Mac doesn't have an antivirus? Well, then you might be carrying malware with you to the new OS. Even if your Mac hasn't been showing the classic signs of being infected, you might be smuggling Windows viruses into your new operating system. (No, Windows viruses don't infect Macintosh computers, but that's no reason to keep them around.)

Side note: It's important to know that malware is growing for Mac with no end in sight. While some purists believe that it's still fine to run Macs without antivirus, there are more of us security guys/gals sounding the alarm that times have changed and Macs are no longer impervious. Lastly, if you use your Mac for any business related functions, you're more likely than not sharing documents with your colleagues who are using Windows systems. Meaning that you don't want to be the person who hands them a work altering piece of malware.

2) Make a Time Machine backup.

3) Manually move significant folders onto an Ext HDD in case your Time Machine backup fails at some point in the future. This extra step ensures that you're …
4
 
LVL 7

Expert Comment

by:Brian Matis
Happy to say that my upgrade went smoothly last night!
1
I have the iPhone 5.  Apple are not providing iOS 11 to users like me.  The cynical me says it's because they want me to spend to upgrade to the latest shiny toy.  Is that the real reason?   I really can't believe that hey can't afford to support performance and functional updates for upto 10 years.  

Is Android any better?
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iOS 11 is here! If you need a few pointers (who doesn't) then MacLife has a great free 147 tips guide: Link

Enjoy!
3
 
LVL 7

Expert Comment

by:Brian Matis
Thanks for the head's up Andy! I already did the update last night and fortunately for me, I'm not using Microsoft based email so the issue didn't bite me. Big bummer for those that were hit with it!

And yes, I'm loving this update! The new dock on iPad is the real standout for me, along with the multi-tasking improvements. iPad is feeling like waaaay more of a desktop replacement in a lot of cases now. (Although the downside is how it's starting to make me crave a bigger screen, like the larger iPad Pro model. All part of Apple's nefarious plan to sell more iPads, I'm sure ;-)

On iPhone, the new Control Center is pretty sweet.

Still exploring a lot of the changes though, but this feels like one of the best major iOS versions in a while (well, other than that Outlook bug. That part is lame.)
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LVL 124

Expert Comment

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Driving Mode is KEWL, and turns on Do not Distrub me, and sends Auto Texts!

It's a Good Reason for me, to let people know I cannot email whilst I await a patch from my Phone!

We drew straws in the office today, who should be the gambler and upgrade, last time we upgrade a major iOS we ended up with a brick!

6a00d8341bfadb53ef01b7c79c4ee4970b.jpg
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Hello, we encounter today with this issue from one of our macs.  We try to reinstall the osx again,  but when going to select the drive only recovery drive appears and not the local one, try to repair the hard drive by the startup disk utility,  reset the SMC but keeps jumping to the same utility,  see pictures attached. 20170919_113625.jpg20170919_113637.jpg20170919_113654.jpg20170919_113702.jpg20170919_113706.jpg20170919_113712.jpg
Thank you.
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I don't think there is any such software since I've been searching for days but I thought I'd ask on here as a last ditch effort.
I am looking for music management software (that runs on Windows) that supports both streaming from an Android device over the internet (ideally it has an Android app) and synchronizing an iPod.

My current set up:
  • iTunes as music management software, in order to synchronize my iPod.
  • CloudPlayer to stream from my Android device (all of my music is on Google Drive).
  • iSyncr to synchronize select playlists from iTunes to my Android device.

This set up isn't terrible but CloudPlayer does not feature all of the playlists I have in iTunes nor does it allow me to sort by iTunes fields (date added, etc.). I could technically just sync all of my music to my Android device as well but I don't really want to use up 40GB on my device for this purpose when I have a data plan large enough to support streaming on demand.
0
It's out of warranty, about 2.3 yrs old unit.

My spouse often update the IOS when available but for the
last 6 months, the screen is often not responding: pressing
the power side button to off the screen for 1-2 secs & then
press the button the button again often helps recover
the response of the touch screen but not always.

Is this a hardware (ie touch screen ) issue or IOS issue
& if IOS, reinstall all over will help?

I ever tried pressing the round Exit button & power button
together for 7 secs to reset but this did not resolve the
issue
0

Apple Hardware

9K

Solutions

10K

Contributors

All of Apple's hardware is produced solely by Apple Inc., who determines internal systems, designs, and prices. Apple buys certain components wholesale from third-party manufacturers. The current Mac product family uses Intel x86-64 processors. All Mac models ship with at least 1 GB RAM as standard. Current Mac computers use ATI Radeon or nVidia GeForce graphics cards and include a dual-function DVD and CD burner, called the SuperDrive. Current Apple hardware includes the iPad, iPhone, iMac, Mac Pro, Macbook, iPod and Apple TV. Discontinued hardware includes the Apple I, Apple II, and the Apple III, the Lisa, the Newton, the Quadra, Performa, Centris, Macintosh II and LC series, the Power Macintosh, iBooks and the MacBook.