Apple Hardware





All of Apple's hardware is produced solely by Apple Inc., who determines internal systems, designs, and prices. Apple buys certain components wholesale from third-party manufacturers. The current Mac product family uses Intel x86-64 processors. All Mac models ship with at least 1 GB RAM as standard. Current Mac computers use ATI Radeon or nVidia GeForce graphics cards and include a dual-function DVD and CD burner, called the SuperDrive. Current Apple hardware includes the iPad, iPhone, iMac, Mac Pro, Macbook, iPod and Apple TV. Discontinued hardware includes the Apple I, Apple II, and the Apple III, the Lisa, the Newton, the Quadra, Performa, Centris, Macintosh II and LC series, the Power Macintosh, iBooks and the MacBook.

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Merge 2 old Mac Mini to Current 2018 model.

My plan is to upgrade 2 Mac Mini (Late 2012 & Late 2014) to a single Mac Mini (2018) to take advantage of SSD, More RAM and faster processor. I will then use 3 non 4K monitors (eg: DELL 1907FB)

Moving OSX Mojave Apps (+Data) from Mac #1 to Mac #2. Both are OSX 10.14.5

“Mac apps are great in the sense that they are mostly portable—all you need to migrate an app is drag it from one computer to the other” - Is this true?

[Mac minis are connected with Thunderbolt cable - but System Preferences/Network shows Thunderbolt Bridge not connected .]

I expect the resulting configuration to be considerably faster than current setup which is s-l-o-w, eg. Boot time for Late 2012 model to access Kiwi for Gmail is 4:18 minutes!

Does above plan seem doable?
Become a CompTIA Certified Healthcare IT Tech
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Become a CompTIA Certified Healthcare IT Tech

This course will help prep you to earn the CompTIA Healthcare IT Technician certification showing that you have the knowledge and skills needed to succeed in installing, managing, and troubleshooting IT systems in medical and clinical settings.

I have an old Mac Desktop (Power Mac G5) that has a ton of (file name).olk14MsgSource files that a client wants to review.  

What is the best way to import and collect these into a PST file?  

Or make them searchable and reviewable?
When I insert my Transcend 64GB thumb drive & Western Dig 4TB USB HDD to my teen kid's
Macbook Pro running OSX 10.11.6, both devices are auto-mounted as I can see from  Unix
command "df "

However, I can't copy files into the Western Digital USB HDD (it's partitioned into 2x 2TB)
though I could copy files into the thumb drive.  Both USB devices are formatted as NTFS.
Can't recall the error message that I got but I can test it out again in 3 hrs time.

What's the reason & how can I fix it such that I could copy to the WD HDD?

Basically I just issue the Unix "cp " or "mv " to copy files from the MAC to the /mount
names of the USB devices.
We have 5 ipads used by some of our employees. I set them up with an apple id and logged them into the ipad. The problem is if I need to wipe the ipads there is an activation lock and I need their apple id to unlock. So my concern is that is they leave employment and I cannot get their apple ID password, the ipad is bricked?

I have tried to reset the password, but the phone number on their account is their cell phone, which I don't have access to.

1. Is there a way to wipe the ipad and remove the activation lock without their apple id? Will apple help since it's a corporate owned device? Do I need some type of MDM?

2. Should I be setting these up differently to prevent this issue?

Thank you.
I have a 2012 MacBook Air which will not power on normally. If the case is removed and the battery is disconnected then it can be powered on when running on AC power. Once successfully powered on, the laptop can be shut down and the battery reconnected, then it will power on from battery power once. The battery holds a charge and seems fine. It discharges at a normal rate and charges normally if connected to AC power. If powered down on battery power, then the laptop will not power on till the battery is disconnected and it is connected to AC power.

Troubleshooting done:
I have reset the SMC (After your Mac shuts down, press Shift-Control-Option on the left side of the built-in keyboard, then press the power button at the same time. Hold these keys and the power button for 10 seconds.) and I've reset the NVRAM (Locate the following keys on the keyboard: Command (⌘), Option, P, and R. Turn on your Mac. Press and hold the Command-Option-P-R keys immediately after you hear the startup sound. Hold these keys until the computer restarts and you hear the startup sound for a second time.)

Has anyone come across this issue and know what the possible cause/fix is? Thanks
I have a fiend who wants to copy music files from a PC to an iPhone? I downloaded a free program called AnyTrans but it didn't work.
     Also, the music on his PC is neatly categorized into folders, which are further categorized into sub-folders, etc. Even if AnyTrans had worked, we would have had to select the music from each individual folder (very tedious) and then dump them all into one big folder on the iPhone (when we tested AnyTrans we only copied about a dozen music files from one of the folders).
     This may be asking for too much, but is it possible to not only copy the music but to do it with them all still in their respective folders?
I have an iMac that I am getting ready for sale.  Once I return the unit to the beginning
how do I reinstall the OS?  I want to make sure that all of my data is removed.
Hi guys

My father's 27inch early 2011 imac needed a little upgrade. I went and put in a Crucial 500gb SSD disk into it into where its old hard drive used to be.

When we boot, i am getting the question mark with a folder. I tried holding the Alt option and in doing so only the internet recovery comes up. I tried command R and same thing.

Anyway, so I chose the internet recovery. It took 20mins. Then it came to the menu where I could choose disk utility. I went in and could see the SSD.  I formatted my SSD to Mac format (journaled). I restarted it and still same. Then i tried doing something similar to choose it as the startup disk but I can't. I tried attaching an external disk with Mac Sierra installation on it. It isn't giving me the option of seeing this disk either at startup.

What gives? Is it the Mac itself? Should I take the SSD and install it onto a MacBook Pro and try putting the OS on it that way?

Thanks for helping
HI there,

i'm trying to get an iMac running OS X 10.8 (Mountain Lion) to boot up again. It was constantly freezing up with the a continous spinning wheel so i was recommended to "Repair Disk Permissions", after doing this it will not boot back up again. It boots into recovery mode, asks me which language i want to use then i get
OS X Utillities -
Restore from Time Machine Backup
Reinstall OS X
Get help online
Disk Utility
There is no Time Machine backup so i opened Disk Utility and ran the various verify/repair disk & have included screenshots of the results.
I also ran diskutil list from Terminal & included the screenshot aswell.
I guess first think i'd like to know is if it's possible to back up my files from here & secondly is it possible to get it to boot up again without reinstalling. Also is this a sign that the hard drive needs repalcing?
I'm a novice with Macs & OS X so be as detailed as possible please & as always all help is much appreciated.
Hi - I am about to replace the HDD of a client Macbook mid 2012 with an SSD drive after the former had failed.
Is there a way that i can install High Sierra or Sierra on the new drive straight from an external USB disk instead of going through the Internet recovery?
Otherwise it means it will install Mountain Lion and then i have to re-upgrade again which is a waste of time i would like to avoid if poss.

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MAC computer (macOS 10.14 Mojave) is able to successfully connect to corporate network via Anyconnect mobile vpn client. But when attempting to map a shared network drive to a windows server share it hangs and finally times out after 2 minutes or so and wont map the drive. Yet there are 6 other MAC's with macOS 10.14 Mojave that do not have this problem.

Tried pinging the windows server from the MAC after successfully connected to the VPN and it will continuously times out but there is a reply to ping every 15th ping request for about 2 pings and then go back to not responding to ping for another 15 pings.

When pinging MAC from the windows server it will ping successfully continuously!

I already plan on performing apple diagnostic on the MAC next but I am not too familiar with Macs and want to see if there are any other suggestions from the community!

Appreciate any other ideas....
I have a gifted iPad ver 2 with Kindle app already installed and there are books for me to read.  How do I navigate this App to open it and navigate the menus.  I do not know what version the App is.  Are there any videos for my ver of Kindle? thank u
MacBook Pro A1398 EMC 2674 does not display video after LCD replacement.

I am pretty sure I followed everything correctly, but yet here I am.  The new (used) screen I got for this model (SN: C02MT1KJFD58) for this MacBook Pro 15" Late 2013? model is part number 661-8310.  I don't know where to find that part number on the original screen.  Anyways, the old screen was busted, but would still light up.  Now that I have attempted to put on the new screen, I can see the screen momentarily flash (as if it is on with no backlight), but nothing displays that I can ACTUALLY see with a  flashlight.  Also, the HDMI connection displays nothing and the unit seems to power itself down after a bit.  Also, if you plug the magsafe in, it automatically turns on.  Is that normal?  I have tried hooking the old screen back up to it, but I also get no display.  HOWEVER, we attempted to remove JUST the glass from the old screen, so we may have damaged it. :(  Suggestions on how to get the new screen to work?
I have a MACBook Pro latest OS. I have been working making screenshots for a manual using Snagit. A screen capture tool. If I try to resize the image I am working with. The second I LEFT MOUSE CLICK on the RESIZE box and try to resize with the mouse. It switches screens to the Apple Desktop...? What is happening? I went to System Pref and searched Google. The search turned up this.

"How do I stop my Mac from switching screens?
Click Apple menu from top left of your screen > Select System Preferences > in Personal Tab select Expose & Spaces > Deselect the check box that says Enable Spaces."

Only one problem I see no "Personal Tab" or "Expose Spaces" anywhere in System Preferences?

Any thoughts. I am about to throw my laptop across the room.
User's USB external drive does not automatically mount when connected to a MacBook Pro
When I run Disk Utility, I am able to get the drive to mount after I run disk repair, and then automatically mount.
Disk Utility shows that the drive is in the unmounted state after being connected to the MacBook Pro

What could be preventing the mounting?
Is a Mac OS upgrade required?
Is the drive damaged?
Are the Mac's USB ports a problem?

User has a MacBook Pro with Mac OS X 10.11.6
MacBook Pro Retina 2.2GHz Intel i7  - Mid 2014

Backup drive is Seagate Ultra Slim PL Media
1 TB, USB connection
Partition Map is Master Boot Record

Time Machine accepted this MBR drive as a backup drive
Would MBR partition keep the drive from being mounted?
Attempting to create iCloud account for Mac mini [Late 2012] upgraded from High Sierra. To Mojave, I am comfronted with the below message. I have no idea what password is required. I have only password associated with "(name)" - is there a work-around for this?  When/Where would I have created/used this password?

Enter the password you use to unlock “(name)” which is not the password for this Mac mini. --- ??

Enter the password you use to unlock the Mac mini “(name)”. Your password is encrypted and cannot be read by apple - worked OK
If I am using an iPhone 6, and I am going to buy a new iPhone XS Max, am I need to reset my Apple Watch? Is Apple Watch support connect to two iPhones?
Hi Expert,

I would like to check if Mac mini 2018 is suitable for gaming? I already have a powerhouse windows desktop but I need another.

With the spec of the below

Mac mini 2018
3.2GHz 6‑core 8th‑generation Intel Core i7 (Turbo Boost up to 4.6GHz)
Intel UHD Graphics 630

Appreciate if any expert can advise me on.

If I have a windows app, how can I run it on a MACBOOK?.
I heard there's a product you can buy that allows you to turn a portion of your MAC hard drive into a Windows PC?  And then load windows apps onto it.
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C++ 11 Fundamentals

This course will introduce you to C++ 11 and teach you about syntax fundamentals.

Can I buy used iphone in US and use in different country?  Or does it have to be unlocked because there could be a different service in other countries.  GSM vs. CDMA for example.
Please advice.
Hi Expert,

I have a macbook pro after i login i am getting alot asking from "wants to use the local items keychain" prompt and having change pw last week and worked fine with the pw. I went to keychain and couldn't find the login chains, should it be found on domain acccount?

Can any expert advise me on?

A client of mine has just bought the latest 13 inch Macbook Pro and would like me to move his files
from a much older Macbook. I don't want to do it wirelessly so I thought I would buy an adapter to
hardwire connect his 2 machines and do it that way or remove his old HDD and connect it externally.
His old Macbook has a regular USB port and his new Macbook is cofigured as follows:
Two Thunderbolt 3 (USB-C) ports with support for:
Thunderbolt (up to 40 Gbps)
USB 3.1 Gen 2 (up to 10 Gbps)
It is not clear to me whether or not the new Mac's USB-C ports are able to transmit receive data, via an adapter, from the
old Mac's HDD. Can they?
If not how do you migrate data from an old Macbook to a new Macbook Pro.
I had iOS 10 and certain apps from App Store asked me for at least iOS 11. So I made an update these days over WiFi to iOS 12. My iPad was not subject of jailbreak. It is iPad Air first generation with cellular model A1475.
After update to iOS 12 it did not charge anymore while the iPad/iOS was started/on. It was charging only when was turned off.
I decided to repair/update/restore the iOS using PC with Windows 8.1, iTunes latest version and USB cable. It downloaded the iOS 12 latest version on PC, the process started and somewhere at 20% of the process everything stopped with an error 14 as seen below. I repeated the process several times, changed the PC and the cable and I am stuck there. I have tried then all kind of 3rd party software to revive it (for example 3utools) and the Restore process is blocked always at about 20%. I tried again iTunes, but the same bad result. I have read couple of days on internet different pages with suggestions, methods and I think I have tried everything what I have read. Now I am out of ideas and I refuse to believe is a hardware problem
I do not have a backup in PC neither in the cloud and I do not care if the data on it is lost. I just want to have the iPad with a workable iOS, even if it is downgraded to previous versions.
Any suggestions how to revive is appreciated, even if I have to erase everything and re-flash from scratch with any previous iOS.

Itunes error 143utools errorRestore stops at about 20%
Do you find that it is helpful/pruduent to reload MacOSX "every once in a while" similar to how Windows users to so with their PCs.  

I have a MacBook Pro early 2015 running 10.14.2 and it used responsive and never freeze for a few seconds or be slow to start up.  I've done all the optimization/clean up/memory elimination/et cetera I could to do it and it just doesn't feel "as good" as it is did originally.  However, I do use it daily (all day basically) for work.

Would a reload help or is the hardware just wearing out?

(I know there is one way to find out but I just wanted to get some opinion before I go to the trouble of doing a complete reload!)
I got Apple TV 4k device as a gift.  Don't know how it works.  
Do I need to subscribe for it or can I watch stuff for free?  and another question in general.   How does it compare to roku or chromecast?
Thanks in advance!

Apple Hardware





All of Apple's hardware is produced solely by Apple Inc., who determines internal systems, designs, and prices. Apple buys certain components wholesale from third-party manufacturers. The current Mac product family uses Intel x86-64 processors. All Mac models ship with at least 1 GB RAM as standard. Current Mac computers use ATI Radeon or nVidia GeForce graphics cards and include a dual-function DVD and CD burner, called the SuperDrive. Current Apple hardware includes the iPad, iPhone, iMac, Mac Pro, Macbook, iPod and Apple TV. Discontinued hardware includes the Apple I, Apple II, and the Apple III, the Lisa, the Newton, the Quadra, Performa, Centris, Macintosh II and LC series, the Power Macintosh, iBooks and the MacBook.