Apple Hardware





All of Apple's hardware is produced solely by Apple Inc., who determines internal systems, designs, and prices. Apple buys certain components wholesale from third-party manufacturers. The current Mac product family uses Intel x86-64 processors. All Mac models ship with at least 1 GB RAM as standard. Current Mac computers use ATI Radeon or nVidia GeForce graphics cards and include a dual-function DVD and CD burner, called the SuperDrive. Current Apple hardware includes the iPad, iPhone, iMac, Mac Pro, Macbook, iPod and Apple TV. Discontinued hardware includes the Apple I, Apple II, and the Apple III, the Lisa, the Newton, the Quadra, Performa, Centris, Macintosh II and LC series, the Power Macintosh, iBooks and the MacBook.

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Erasing a Macbook HD that has FileVault enabled - Can I just completely erase and start fresh? Or will I have problems doing that since FileVault is currently enabled. The recovery key is nowhere to be found. Thank you in advance!
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Why Diversity in Tech Matters

Kesha Williams, certified professional and software developer, explores the imbalance of diversity in the world of technology -- especially when it comes to hiring women. She showcases ways she's making a difference through the Colors of STEM program.

I have a concern of installing apps where they request my iPhone/iPad password.  So some questions:

  • When an apps request authenticating their apps with my iPhone password, it it possible that apps extract the password?
  • Also, using a Two-factor authentication for Apple ID, would that protect my Apple data even though I gave the password to the apps requesting it?

(sorry for my ignorance and maybe is nothing to worry about, but wanted the expert input on this - so any help would be greatly appreciated).

Does macbook has the same ports as windows computer?  
(for example Windows port 80 = HTTP, port 443 = SSL, etc.)

And what ports should be closed in a wifi router for better protection?

My assistant has a macbook pro and just a couple of days ago he was scammed out of $300 by fraud apple support.  The called him up convincing him to connect to his computer and to buy some sort of gift card so they can "fix" his computer.  Anyways, $300 gone and a valuable lesson - he did called apple (the official apple and confirmed they never did call - he was scam).  The apple technician, the official apple, did connect and found nothing wrong with the computer.  My question to the experts is, since he is no expert and doesn't even know what the scammers did while connected, what areas should he check in his computer? Any advice in a Post-Scammed situation is appreciated.
So I'm not sure what I'm doing wrong but I'm trying to create a bootable Mac OSX USB drive.  I'm creating it from a Windows 10 machine.  I downloaded TransMac, formatted my thumb drive and then restored an image of 10.8 DMG file to the thumb drive.  Then when I try to use it by booting to the USB drive on the Mac, it does not show up as one of the drives I can boot to.  Has anyone tried this before and what am I doing wrong?
Need Hotkeys for Mac startup

I left my MacBook (2013) Mojave to go to sleep last night. This morning, I forgot that and started up. But, the cursor stopped moving when I tried to log in.

I hard rebooted by pressing and holding the start button. On restart, it went into the mode where I am prompted to se the language. It was like the hard disk crashed.

So, I took it to MicroCenter where a restart brought up that same language selection window. But the guy press four keys on startup and the Password window came up, and it functioned like normal.

What keys did he hold down?

It seems like that would be a smart thing.

He said I let the PC go to sleep and that causes lots of temp files to be created, which overwhelmed the system.

First, what are those key strokes?

Second, is his explanation making sense to you?

I have recently been charged with the support of the Mac community within our business.

Traditionally (and as previously recommended by an Apple support vendor) new Macs were registered using the assigned user's personal Apple ID. This, as can be expected is now causing issues, especially when Macs transfer between users or users leave the company.

I'd like to understand how other companies are handling this issue so we can create a sustainable policy moving forward.

As a bonus, I'd love to know if there is an option for users to separate/transfer business-related items from a personal Apple ID to an assigned business Apple ID.

Your expert advice would be much appreciated and valued.
Hello Phone Experts!

I recently purchased an Android smart phone, and I really love it. A friend of mine would like to also upgrade her phone and would prefer to upgrade to an Apple IOS phone. Specifically to one of the newest Apple 11 phones. She is very familiar with the IOS interface since she also has an Ipod touch, so that explains her favoritism of Apple.
So we are wondering, should she order her IPhone 11 online through Apple corporation, or should she instead place an order through her current carrier who is horizon? I also imagine she could also buy it through Best Buy. Anyway does anyone have any advice on the best approach to purchasing the phone?
I have an earphone with a lightening port, I can use it with my iPhone.
However, I want to use it also on my other devices that only have a 3.5mm port.
Is there any adapter in the market for such purpose?
How can I transfer songs from my iPod to my iPad?   When I try to play some of the songs on my iPad, I get the error message: "This song is not currently available in your country or region".   The songs play on my iPod without a problem.
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Prepare for the PMI Agile Certified Practitioner (PMI-ACP)® exam, which formally recognizes your knowledge of agile principles and your skill with agile techniques.

My daughter has a mac book and I use windows based machines. I purchased a new mac book for her for college, but I do not know how to migrate her data to the new machine. I would assume that it can be backed up to iCloud like my iPhone, but I have no idea how to do this. I would appreciate some guidance from the tech community so I do not lose any of her data.
I am a PC guy, but need to use Apple for my iPhone interactions.  I thought I knew my Apple ID Password, but when I tried to login Apple said the password was incorrect.  I went to "forgot my password", and Apple asked for the phone number I use for my account (my cell phone).  After typing it in, Apple gave me the following message:

Apple Message
But nothing ever appeared on my phone.  I tried it twice.  Any help you can offer on how to get in to change my password would be appreciated.


Apple Airpods microphone is not working with Windows 10 Pro.

After some research I found this response saying the microphone will not work.  This is from two years ago.

Are there any new updates that will allow me to use my Airpods microphone on Windows 10?  

Why do I need this ability?
I use Slack, Skype, Zoom daily and this would be nice to use and not have to resort to plugging in my earbuds to use those apps just so the microphone works.

Additional info:
When I use my Airpods with Zoom I've noticed that I can hear everyone talking through the Airpods, but I believe my laptop mic is still the one being used when I talk.  This is fine.  I can hear people talking in the Airpods and I can still use the laptop microphone.

When I use my Airpods with Slack or Skype I've noticed that as soon as I join a call all audio/mic is killed on the Airpods and I have to stop using the Airpods and plug in my earbuds to be able to talk/hear others on a call.  It would be awesome if Slack and Skype would allow me to do the same as I do with Zoom!

Eg Slack interface when I make or receive a phone call > Settings

No matter what option I choose here in the drop down I cannot get audio in the Airpods, but I have had success getting the laptop microphone to work.
Thank you for reading.
User has a Canon Inkjet with AirPrint enabled.  They have an iPhone.
When they print to the Canon from the iPhone, whatever they are printing is resized to fill the entire 8.5 x 11 paper.

Is there a way to have the iPhone print without it resizing?


We have an issue with one of our mac cylinder.  It is stuck at the  progress bar with the apple logo, it doesnt go further.  Have tried the following with no luck

1. going to safe mode
2. resetting the PRAM
3. reinstalling the operating system without formatting

Appreciate your advise
Merge 2 old Mac Mini to Current 2018 model.

My plan is to upgrade 2 Mac Mini (Late 2012 & Late 2014) to a single Mac Mini (2018) to take advantage of SSD, More RAM and faster processor. I will then use 3 non 4K monitors (eg: DELL 1907FB)

Moving OSX Mojave Apps (+Data) from Mac #1 to Mac #2. Both are OSX 10.14.5

“Mac apps are great in the sense that they are mostly portable—all you need to migrate an app is drag it from one computer to the other” - Is this true?

[Mac minis are connected with Thunderbolt cable - but System Preferences/Network shows Thunderbolt Bridge not connected .]

I expect the resulting configuration to be considerably faster than current setup which is s-l-o-w, eg. Boot time for Late 2012 model to access Kiwi for Gmail is 4:18 minutes!

Does above plan seem doable?
I have an old Mac Desktop (Power Mac G5) that has a ton of (file name).olk14MsgSource files that a client wants to review.  

What is the best way to import and collect these into a PST file?  

Or make them searchable and reviewable?
When I insert my Transcend 64GB thumb drive & Western Dig 4TB USB HDD to my teen kid's
Macbook Pro running OSX 10.11.6, both devices are auto-mounted as I can see from  Unix
command "df "

However, I can't copy files into the Western Digital USB HDD (it's partitioned into 2x 2TB)
though I could copy files into the thumb drive.  Both USB devices are formatted as NTFS.
Can't recall the error message that I got but I can test it out again in 3 hrs time.

What's the reason & how can I fix it such that I could copy to the WD HDD?

Basically I just issue the Unix "cp " or "mv " to copy files from the MAC to the /mount
names of the USB devices.
We have 5 ipads used by some of our employees. I set them up with an apple id and logged them into the ipad. The problem is if I need to wipe the ipads there is an activation lock and I need their apple id to unlock. So my concern is that is they leave employment and I cannot get their apple ID password, the ipad is bricked?

I have tried to reset the password, but the phone number on their account is their cell phone, which I don't have access to.

1. Is there a way to wipe the ipad and remove the activation lock without their apple id? Will apple help since it's a corporate owned device? Do I need some type of MDM?

2. Should I be setting these up differently to prevent this issue?

Thank you.
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Learn about longtime user Rowby Goren and his great contributions to the site. We explore his method for posing questions that are likely to yield a solution, and take a look at how his career transformed from a Hollywood writer to a website entrepreneur.

I have a 2012 MacBook Air which will not power on normally. If the case is removed and the battery is disconnected then it can be powered on when running on AC power. Once successfully powered on, the laptop can be shut down and the battery reconnected, then it will power on from battery power once. The battery holds a charge and seems fine. It discharges at a normal rate and charges normally if connected to AC power. If powered down on battery power, then the laptop will not power on till the battery is disconnected and it is connected to AC power.

Troubleshooting done:
I have reset the SMC (After your Mac shuts down, press Shift-Control-Option on the left side of the built-in keyboard, then press the power button at the same time. Hold these keys and the power button for 10 seconds.) and I've reset the NVRAM (Locate the following keys on the keyboard: Command (⌘), Option, P, and R. Turn on your Mac. Press and hold the Command-Option-P-R keys immediately after you hear the startup sound. Hold these keys until the computer restarts and you hear the startup sound for a second time.)

Has anyone come across this issue and know what the possible cause/fix is? Thanks
I have a fiend who wants to copy music files from a PC to an iPhone? I downloaded a free program called AnyTrans but it didn't work.
     Also, the music on his PC is neatly categorized into folders, which are further categorized into sub-folders, etc. Even if AnyTrans had worked, we would have had to select the music from each individual folder (very tedious) and then dump them all into one big folder on the iPhone (when we tested AnyTrans we only copied about a dozen music files from one of the folders).
     This may be asking for too much, but is it possible to not only copy the music but to do it with them all still in their respective folders?
I have an iMac that I am getting ready for sale.  Once I return the unit to the beginning
how do I reinstall the OS?  I want to make sure that all of my data is removed.
Hi guys

My father's 27inch early 2011 imac needed a little upgrade. I went and put in a Crucial 500gb SSD disk into it into where its old hard drive used to be.

When we boot, i am getting the question mark with a folder. I tried holding the Alt option and in doing so only the internet recovery comes up. I tried command R and same thing.

Anyway, so I chose the internet recovery. It took 20mins. Then it came to the menu where I could choose disk utility. I went in and could see the SSD.  I formatted my SSD to Mac format (journaled). I restarted it and still same. Then i tried doing something similar to choose it as the startup disk but I can't. I tried attaching an external disk with Mac Sierra installation on it. It isn't giving me the option of seeing this disk either at startup.

What gives? Is it the Mac itself? Should I take the SSD and install it onto a MacBook Pro and try putting the OS on it that way?

Thanks for helping
HI there,

i'm trying to get an iMac running OS X 10.8 (Mountain Lion) to boot up again. It was constantly freezing up with the a continous spinning wheel so i was recommended to "Repair Disk Permissions", after doing this it will not boot back up again. It boots into recovery mode, asks me which language i want to use then i get
OS X Utillities -
Restore from Time Machine Backup
Reinstall OS X
Get help online
Disk Utility
There is no Time Machine backup so i opened Disk Utility and ran the various verify/repair disk & have included screenshots of the results.
I also ran diskutil list from Terminal & included the screenshot aswell.
I guess first think i'd like to know is if it's possible to back up my files from here & secondly is it possible to get it to boot up again without reinstalling. Also is this a sign that the hard drive needs repalcing?
I'm a novice with Macs & OS X so be as detailed as possible please & as always all help is much appreciated.

We are a school and I have created a single School iCloud account. I have added all the 4 iPads into the school iCloud account.
Using the school iCloud account, I have installed the default apps and updates on all the 4 iPads.

I will be issuing these iPads to the staffs and will they be able to use their own personal iCloud account and install their own apps on the school iPad?

We are a windows-based network and the iPads are only for the senior management and we will not go more than 8 iPads.

Any help and sugessions will be great
Thanks in advance.

Apple Hardware





All of Apple's hardware is produced solely by Apple Inc., who determines internal systems, designs, and prices. Apple buys certain components wholesale from third-party manufacturers. The current Mac product family uses Intel x86-64 processors. All Mac models ship with at least 1 GB RAM as standard. Current Mac computers use ATI Radeon or nVidia GeForce graphics cards and include a dual-function DVD and CD burner, called the SuperDrive. Current Apple hardware includes the iPad, iPhone, iMac, Mac Pro, Macbook, iPod and Apple TV. Discontinued hardware includes the Apple I, Apple II, and the Apple III, the Lisa, the Newton, the Quadra, Performa, Centris, Macintosh II and LC series, the Power Macintosh, iBooks and the MacBook.