Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


Apple OS





Apple's early computers ran on a variety of operating systems, including a Pascal version and one based on CP/M, before releasing its ProDOS with the advent of its 16-bit computer. With the release of the Lisa, which had its own OS, Apple and computing entered the graphical age; it was followed by the Macintosh, which offered a series of "System" operating systems. Other Mac operating systems included PowerPC until Apple acquired NeXT and folded it into the Mac OS. Current operating systems for Apple devices are Mac OS-X and iOS.

Share tech news, updates, or what's on your mind.

Sign up to Post

An office of 9 Macs. All up to date OS wise. All are joined to the domain xxxxxx.local and can log on and authenticate as domain users.

Connecting to the server to access a share  brings this message: There was a problem connecting to the server. URLs with the type "smb:" are not supported.

Only happening on one Mac. Any ideas? I've removed it and re-added it to the domain fine!!! It picks up and IP address just fine but SMB seems problematic. I had been fine for the past 10 days since I bought and installed it...

Free Tool: Subnet Calculator
LVL 11
Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

I am looking for some application or script that will save the position of the icons on the Mac, in the High Sierra OS.

There were some available for earlier operating systems, but they are no longer being updated.

Hello guys, so I have this MacBook Air 11" (Early 2015) in my lab and the main user account is completely inaccessible.

Here's what happens: you input the password, the wheel starts turning and it never stops. After many minutes the password input interface reappears and it's a loop.

Now, I'm not a Mac expert, mostly because here in Italy they're very rare, so I get less than 10 of them a year. But I've always been able to fix them.

This time I've tried all the usual stuff: boot in safe mode, repair system drive, reset PRAM and the like.

Nothing seems to work. I have the option of making a clean reinstall, but the customer would like to recover her files first.

I usually remove the drive and insert it into a PC able to read Mac formatted drives, but this time it's an M.2 drive with proprietary connector and I have no adapter right now.

So can anybody suggest anything more? Thanks guys.
I have a 2TB Apple Time Capsule (Model A1409)

4th Generation

I have a MacBook and when I plug in the drive into a USB cable (w/ TM powered on)

I do not see any icon appear on Finder.

What steps do I follow to:
1) wipe the Time Capsule
2) verify it's been cleared

We need to change a Mac Office 2016 user's Mac Office 2016 license from Retail to Office 365. This is because the retail license doesn't have all of the features that the Office 365 license has.

The user who needs this has already been assigned an Office 365 license but at the time he installed Office 2016 on his Mac (around a year ago) the retail license was used.

Is there an easy way of converting the Mac Office 2016 license from Retail to Office 365 or will we need to completely uninstall Office 2016 Retail and then download and install the Mac Office 2016 Office 365 version?

Hello, EE!

      Just a quick update for my Apple brethren; Apple has just pushed out the security update/patch for Spectre (yes, one of those vulnerabilities that everyone's talking about at the water cooler). The security update is for the iPhone, iPad, and Mac (your Apple Watch is safe according to Apple), so please update them as soon as possible. Lastly, I recommend setting aside 20-30 mins to download & install the updates but of course, times vary because systems are different. That's it for now and take care, everyone.

Expert Comment

by:Erin Wooddell
Thank you, Justin, for this update!
LVL 15

Author Comment

by:Justin Pierce, CEH, CNDA
Hi Erin,

You're very welcome. Unfortunately, even with this patching, the Spectre problem won't go away since it deals with hardware vulnerabilities. :( However, it's not all bad news since companies will have a heightened awareness for any attacks that deal with Spectre (extremely fast patching will become a thing), which is a good note for end-users.
I have a MacBook Pro. All my software was updated last week, but I want to make sure my new device is protected. What other security software would you recommend or would you recommend any?
I just upgraded my exchange from 2013 to 2016
All my windows outlook clients are working just fine
My OWA is working fine
I did a test and I can telnet on port 143
pop3 and imap services are started and running

I have about 10 mac clients, and none of them work now after the upgrade. The error message is
"Unable to verify account name or password"
I did setup my account on my test mac computer, and that worked fine.

All  the other macs though are not working.
I tested one account on OWA and it's working fine, so I know it's not the AD account, but something with the communication between the mac client and exchange
Hello EE Experts,

    Happy New Year! 2018 promises to be yet another cyberbattle between the black and white hat hackers, in a never-ending war. While you may not don either cap, you are here at EE and are more likely than not interested in how to protect yourself and your end-users (if you're an IT person) from being a casualty. Well, since I'm an Apple guy I'll give you the latest macOS exploit (see article). Essentially, it boils down to Apple having to fix this with their next security rollout, but it doesn't hurt to make sure that you're doing all you can to keep people off of your Mac. Here are some steps:

1) Open "System Preferences"

2) Click on "Users & Groups"

3) Click on "Guest User" and make sure it is "Off"

4) Next, click on "Login Options" and on the righthand side tap on the "Automatic Login" drop-down box and select "Off"

5) Select "Name and Password" (It makes it harder for someone to guess both the Username & Password, than just the password, which is all they have to guess if you select "List of Users".) If you don't want to select this option, then make sure you create a password that is 10-12 alpha-numeric characters long with a few special ones thrown in. To ease the process of creating such a password, use an app like "Last Pass" to create and hold your passwords (you can get it both for your Mac and iPhone/iPad)

6) Now, uncheck "Show Input menu in login window", "Show password hints", "Show …
[Webinar] Database Backup and Recovery
LVL 11
[Webinar] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

My iMac hard drive started clicking and the I Mac wouldn't boot. Removed HDD and put it into a "dock" making it an external USB drive.  Connected it to my MacBook Air and it eventually mounted.  Started copying files to a windows 7 PC acting as a server.  Copy process is extremely slow!!  Three days later, Microsoft decides its more important to restart that computer than whatever else i had it doing.  

Meanwhile, I had replaced the hard drive in the iMac and installed MacOS on it   So I moved the external drive to the iMac, intending to "restore" the files directly to the iMac.  

When I connect the external HDD to the iMac, I get NOTHIN. Reconnect to the MacBook and it discovers and mounts it.  Reconnect to the iMac - nada.  Repeat, same results.  

Checked USB ports - they work fine.

In Finder, I check-marked the option to show external drives on the desktop - still no joy.

Why would this happen?

Anyone?   Anyone?   Beuler?
Hi Experts
My Mac Book system start with question mark on  afolder
i trying to use recovery mode but it asking about a password and i did't remember it
Please help
I rented a movie on itunes and I am trying to transfer it to my ipod classic 6th generation.  The movie says it is HD.  When I try to move it to my ipod it looks like it will transfer and then it moves back to the other column and is not tranferred.  I assume this is because my generation ipod cannot download it.  When I go to itunes on this movie it does show some details of size that shows an sd version that is smaller in size than the hd one.  I can't seem to find this on the itunes page for the movie.  I also see in my purchased area of itunes that you can uncheck the box that says download hd movies if available.  So here is the question, if I delete the movie (not just try to redownload) will I be able to download it again?  Will it show that I purchased it or is it gone?  I want to do this to try and start from scratch and uncheck the box that says download hd movies if avaialble.    Maybe this is not the answer, any ideas?
I have two Photo Library files and need to purge them. That's because i have all the pictures I want on disk as a JPG or other format. These are duplicates.

When I plug in my phone or camera. it imports to the library. I export the ones I want. So they are duplicate!

How do I purge these files?

I worry about simply deleting them, unless this is the correct step.


45 GB
I wold like to scan my disk for all JPGS and se how large they all add up to. If I right click the selected files and pick "Get Info", Finder opens thousands of little windows.

I want to see the combined sizes of all JPGS.

I am not sure where to look to find what this disk contains and why it's almost full.

See attached error...

Mac Startup Disk is Almost Full
I have a 500GB SSD and have worried for months it was almost maxed out.

How can I find what files can be deleted for this startup disk not to max out?
I had created metadata tags for all of my photos before I had them imported into photos for the Mac. I would like to auto create albums based on the tags in the photos.

I know I can do this with SmartAlbums, but those don’t transfer to mobile or other Macs so I need real albums.

I was thinking with AppleScript I could do something but not proficient there.  Maybe created the Smart Albums from the tags then create albums from all the smart albums?
I have a  MacBook Pro Running Serra 10.12.6.  My Email message panel will not open.
I am getting the following error. two step is off and imap, smtp and pw are all good.

The server for account "Icloud" returned the error "[AUTHENTICATIONFAILED] Authentication failed." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?
Receive 1:1 tech help
LVL 11
Receive 1:1 tech help

Solve your biggest tech problems alongside global tech experts with 1:1 help.

Hi All -
I am having trouble keeping my connection to an External HDD on my Home network after a while. (Plugged into the main Router via it's USB3 post, not NAS, cannot browse to HDD from Windows or Mac).  I've narrowed the problem down to this: after a while, the LED in the drive is off, and if I unplug/replug it's USB3 cable running from the Router to the Drive, it starts working again. So I suspect that I have a "HDD going into sleep mode" issue.
Does anyone have any advice or solutions for something like this?
I was guessing:
1. Switch to SSD Drive - Do they go to sleep also?
2. Connect HDD to a Computer and not thru a Router connection
3. Spend $$$ and get an NAS
4. I hear there is SW that continually pings a drive to keep it awake. (Sounds a little too much of a bandaid solution for my taste, but whatever works)
5. Different Brand of External HDD?
Some Details:
I have a basic Home Network - Cable Modem into Airport Extreme router into  a TP-Link Managed Switch, and wired/wifi throughout the house, using and  couple of Access Points with same SSID (Airport Express's).
HDD is a LaCie portable 2TB External drive. Just bought it, happy to return it if there is a better drive for this issue.

Thanks in advance for any help!
- B
User has a Macbook Pro that will only attach to a single access point in the building and will not roam from one access point to another.  There are 1700 devices that work just fine and are very mobile.  This device drops the connection and shows that WIFI is on but not connected.  Attempts to connect pops up the connection and asks for a password but will not accept it with an error invalid password.  I have tested it as well in other buildings which all use the same wireless access SSID and pw.  It will connect to the first access point it finds in the building but will not roam to another.  

I updated the OS to High Sierra to see if that would make a difference but the results have been the same.
Cannot update macOS Apps - wrong Apple ID email

I have 2 updates pending on each of 2 Macs. Apple ID request email address is different email from current ID. I cannot get additional Apple ID as I cannot change ID email address to different (Active) Apple ID  - request returns ‘address not available.

If I could switch to working Apple ID. All would be OK. Running macOS 10.13.2

How can I do this?
Recovered data from an external drive used with an Apple Mac. Hfs explorer did the job on a Windows 10 pc. How can I get the data back onto a new drive so the mac owner can get it plugged in to and working so he can copy the DATA?
I had this question after viewing MAC frozen with spinning wheel.

Just suddenly we discover that our mac start giving us very hard time ( before it was little bad), but all of sudden yesterday as soon as we reboot the pc to turn on, the mac turned ON ok, but following things were happening
1) On clicking applications, they just looks like they opening but they won't
2) after every few minutes, screen goes black, and after pressing slightly power button, screen comes back but with spinning mouse

So far we able to do following things
1) Run PC in safe mode,
2) Go to disk utility and run disk first aid repair ( something like that)
3) Run Avasta AV scan ( left for whole night, but in the morning can't see where it finished)

Please assist us
The user has a MacBook Pro (Retina, 13-inch, Late 2013)

They accepted a bogus phone call from "Apple Tech Support" and allowed them to run all sorts of 'diagnostics and repairs'   However, they didn't pay any money.

In their defense, they had been recently informed by their bank that some sort of Trojan horse was affecting their computer, and they mistakenly assumed that this was a follow up call.

Apple support had them install the latest version of MalwareBytes Mac, and nothing has been found after the initial scan and cleanup.

For peace of mind, are there other applications that can check for hidden threats?


Apple OS





Apple's early computers ran on a variety of operating systems, including a Pascal version and one based on CP/M, before releasing its ProDOS with the advent of its 16-bit computer. With the release of the Lisa, which had its own OS, Apple and computing entered the graphical age; it was followed by the Macintosh, which offered a series of "System" operating systems. Other Mac operating systems included PowerPC until Apple acquired NeXT and folded it into the Mac OS. Current operating systems for Apple devices are Mac OS-X and iOS.