Apple Software

Programs written for the Apple operating systems are distinguished from software created for other operating systems in that it must be approved by Apple for use on its devices, whether it is from Apple (Final Cut, iWork, Keynote, Logic Pro and GarageBand are popular titles), or is a third party application from Parallels, Nuance, Microsoft and Amazon, among many others.

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What are the best methods to remove duplicate songs on an iPhone X running iOS v. 11.2?
How to Use the Help Bell
LVL 11
How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Where is the list of recent documents for Mac Word 2016 and Mac Excel 2016 stored in the library?

I have made a selective move of documents from one computer to another, and would like to recover these lists.

Dear experts,
I have an apple iphone and I forgot its password. I do not think I will be able to recollect it.

What are my choices to get it to factory settings?
As a clarification, this is an iphone purchased in the US and it has been given to my grandmother who lives in India.
Kindly advice.
I have one of the latest version of iOS on an iPhone 7 and have 7 email accounts working fine under the iPhone's email app. But I can not add the 8th email account, and wonder why not?

I got to Settings > Mail but do not see the + plus sign, which I recall was how to add a new account. Am I missing something?

Am I limited to 7 accounts?

At the very top of Settings, I see two Alerts, which might be the problem?

"Update Apple ID Settings" has a red circle with a "1" inside. I try and try to resolve that, without success. I am told to log in rom another device to iCloud, which I do. But the warning remains...

I also have a warning for "Finish Setting Up Your iPhone", a second red circle with a "1" inside But I do not want to set up Apple Pay.

So, with this can you suggest my next step? I really need to get another email to appear in the Mail app for the iPhone.

The "Contacts" icon is missing on a new iPhone X.

Currently the user has to search for "Contacts" since the contacts icon isn't displayed anywhere on the iPhone X screen.

What needs to be done so that the "Contacts" icon will display on the iPhone X screen?
Good morning, Everyone!

Yesterday Apple released a security update for Mac that you should download and install immediately. To be brief, it closes a hole that allows a user to bypass Administrator authentication without using the Administrator password. The download isn't very big, so it won't take too much time out of your day to update your system.

Have a great day EE fans and Experts!

Dear Experts,

Please help, i have problem with my email that it's keeping sync all my old email to my inbox folder  by using POP with my iPad, I do not want the old email sync to my iPad but i want to keep it in the server as history backup. Do you have any idea to solve this problem?

Good morning all.

I have a client that has an onsite Exchange 2013 Server running CU18 on a Server 2012 R2 fully parched server.

The server has been in production for over two years and has been very stable. The environment is a mix of Windows and Mac, but mostly mac users.

Email Clients used:
Windows: Outlook
MAC: Mac Mail and

This has been working fine for the past couple of years until recently.

Some users are reporting that they are unable to add calendars to which they have access to.

Issue 1: When adding a delegate, the Directory Search doesn't work and the users cant be found

Issue 2: If the user is found, the user is added but is greyed out and cant be enabled
Even previously added and working users are now greyed out.

The above issue will happen with users calendars with all different permissions. So a calendar that only has Read access will be greyed out, as well as a calendar where the user has full permissions.

Strange FYI:
If I add the user account to a Mac connected to the internet network, the issues above are persistent.
If I add the same account to my MAC in a remote office, then I can add any calendar and they all show up correctly  and function as they should.

Things I have checked:

Internal network works perfectly fine and no recent changes have been made.
Autdiscover resolves internally and points to the internal exchange server's IP

External access and Autodiscover can be resolved. MS …
I bought my daughter an Ipod. She loaded a thousand songs on it from her CDs.

But when she goes to play them, it asks her to have a wireless connection and download them.

How can she get it to stop demanding a wireless connection and download?

I found this answer somewhere. but it isn't applicable to us. So don't suggest it.

>>>FIrst, connect to wifi, and go into your iTunes app.  On the bottom of the screen you will see 3 dots for "more".  You will see a list of Music, TV Shows etc.  Select Music, then select purchased.  You will see all your music appear.  On the top of the list you can select "Recent Purchases".  Once you select that it will take you to the list of all the music you have purchases either on or off your phone.  At the top right corner, select "Download All".  

When we go to download, it says you have no purchases.  So the above doesn't apply. The music she has downloaded is her music from CDs, transferred from laptop to iphone. The music is there, but before she can play it, it has to be downloaded, even though it's already there.

When we transferred the music over, there was an option to transfer and download as well. We clicked that at the time of install.

Free Tool: Port Scanner
LVL 11
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

I installed two app recently, I found that my battery keep draining very fast after that.
1. InkCase app (It will sync data to InkCase via bluetooth on a regularly basis)
2. SureWin!LiveMap for pokemon go (It will scan the area for active pokemon and gym)

For SureWin! app, I have disabled the notification and only allow use the location while using the app.

Can you please help test if InkCase app will keep draining my battery if it keeps running in the background and sync data to InkCase?

How do I check the disk utilized on my 500GB flash drive?

Then, how do I find a list of files, in order of file size?

A teachers mac is just loading half way with the Apple logo
And then freezing

All she did was hook it up to a projector with a cable and this happened

How to fix this ?
Somebody I know collects customers from the local airport and has noticed that the other drivers collecting people are now using their iPads rathter than an old piece of cardboard with a name on it.
He has an iPad but doesn't know how to do this. I know nothing about Apple products but found apps from the Google Play Store that do the job nicely. BOARD is one of them but I can't see an Apple version. Does anybody have any recommendations for a similar display board app?
We have a series of music in our iPhone music apps uploaded via Syncois apps (we connect the iPhone to the pc and transfer music).  However, if we don’t assign the uploaded music to a playlist, after a while it’s not visible.  We open Syncios and we can see the music in the folder.

How can we see those “hidden” music?
I have a new Windows 10 64 bit laptop onto which I am attempting to install iCloud and Quicktime. I have downloaded the latest versions for Windows from Apple but both fail on the install.
iCloud install fails with icloud.png
Quicktime fails with Quicktime.png
I have applied all the latest Windows updates.
I am looking for GOOD QUALITY Mind Map tools which are CHEAP or free, :
1) Technical idea.
2) Business idea
3) Flow Chart
4) School Study topics
i am not able to debug my xamarin.ios project using iphone simulator on mac using Visual Studio Community for MAC
i am sure i was able to debug  perfectly without any issues.
but now i am getting below error:
"cannot execute ".../myproj/bin/iphonesimulator/debug/myapp.exe"

i am able to run app on iphonesimulator without any issues
( run -->start without debugging).

But i need to debug my app ( run--> start debugging) to debug my code.
i am using :
Apple Developer Tools
Xcode 8.3.3 (12175.1)
Build 8E3004b

Version: (Visual Studio Community)
Hash: 1b460cb9
Branch: d15-5
Build date: 2017-10-13 18:49:56-0400

Version: (Visual Studio Community)

Not Installed

Xamarin Inspector
Version: 1.3.2
Hash: 461f09a
Branch: 1.3-release
Build date: Tue, 03 Oct 2017 18:26:57 GMT
Client compatibility: 1

Operating System
Mac OS X 10.12.6
I want to create/use Apple (macOS 10.13) Pages (6.3) Templates. Where are these Templates located on my Mac?

Opening Pages from Dock does not list/reference Templates
Free Tool: ZipGrep
LVL 11
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

I bought a replacement MacBook, and inserted the 500BG SSD from the old machine into the new one. I also have a few backup HDD's which I used with TimeMachine on the old machine.

Can I safely use those drives with the new PC? The new MacBook Pro is of the same vintage as the old one, and I moved all configurations to the new PC by way of swapping the old SSD into the new PC.

I transferred the Solid State Drive to a similar PC and loaded the system without incident, but iMessage does not work.

There seems to be a problem connecting to iCloud or Contacts, since if I create  New text message, typing into the To: field does not bring up Intellisense. By this I mean, it does not mater what I type, not contacts pop up. If I try and paste a phone number, it disappears.

What must I do to get it working again on this other machine?

I expect to get a different MacBook with a 500GB drive and need to replace what's on the drive with the contents of the back-up drive.

I used the drive to back-up my prior 500GB drive, on a PC which died on me yesterday.

Please provide me the exact steps to follow to completely restore the drive.

I have a Mac that died when its video card failed. There is no way to fix that that I have found yet.

If I buy a new Mac, I know I can access the hard disk from my new Mac. Is there a way to access the CD Drive of the old PC from the new PC also?

I have purchased a few tv show seasons and I could not download a few of the episodes.  I got an error.  Went online and it said to delete the downloads folder and then try and download.  This worked and now I have all the episodes of all seasons downloaded.  But here is the problem.  On many of the episodes all I get is a green screen and sound. No picture.  Any idea how to fix or can someone tell me how to re download the episodes and see if that fixes it?  This is a windows 7 pro machine with itunes installed.
What software or methods can I use to setup Time Machine backup notifications within macOS Sierra v. 10.12.6?

I have already tried and don't like TMNotifier.

What other methods or utilities are available so I can be notified by email whenever a Mac user's Time Machine backups succeed, fail, or have errors or warnings?

Apple Software

Programs written for the Apple operating systems are distinguished from software created for other operating systems in that it must be approved by Apple for use on its devices, whether it is from Apple (Final Cut, iWork, Keynote, Logic Pro and GarageBand are popular titles), or is a third party application from Parallels, Nuance, Microsoft and Amazon, among many others.