Apple Software

Programs written for the Apple operating systems are distinguished from software created for other operating systems in that it must be approved by Apple for use on its devices, whether it is from Apple (Final Cut, iWork, Keynote, Logic Pro and GarageBand are popular titles), or is a third party application from Parallels, Nuance, Microsoft and Amazon, among many others.

Share tech news, updates, or what's on your mind.

Sign up to Post

First the System Details:
Model Name:      iMac
  Model Identifier:      iMac16,2
  Processor Name:      Intel Core i5
  Processor Speed:      3.1 GHz
  Number of Processors:      1
  Total Number of Cores:      4
  L2 Cache (per Core):      256 KB
  L3 Cache:      4 MB
  Memory:      8 GB
  Boot ROM Version:      IM162.0206.B00
  SMC Version (system):      2.32f20
  Hardware UUID:      D4B98A7B-2DD0-5340-B795-460C71675BD5
Running OSX 10.11.6 El Capitain.

Lately my Preferences have been throwing global errors, or just stopping a single pref from running. The most persistent, single recurring error is that in Prefs/Sounds Output Sound constantly slips from "Headphone" (the correct setting) to "Boom" or sometimes "Sunflower" { I don't even know what that'Sunflower thing IS!} ) I can go in and reset sound to earphones, but within minutes the setting reverts backwards again. See attached "sound.gif. When this happens all output sound ceases: tones, notifications, chimes, music. etc.Output Sound chice slips constantly
Occasionally the entire Preferences Panel will freeze, and nothing can be accessed for about 10 minutes. See attached "System preferences.gif.Occasionally entire Preferences module freezes for about 10 minutes
I'm guessing an obvious glitch with Output Sound  is that I have Boom installed, and it wants to takeover all sound output. But it only works with music, no other sound effects. I 'd hate to give Boom up, it's such an excellent music manager.

I have no clue why Preferences sometimes totally freezes.
Can you help?
0
How to Use the Help Bell
LVL 10
How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

I have a client with Google Apps/G Suite email setup in Apple Mail as IMAP. When she tries to manually move an email from one folder to another, the email appears to revert back to its original folder.

I have tried:
>In System Resources, Internet Accounts, Gmail: Turning off/On Mail
>Deleting com.apple.mail.plist in /Library/Containers/com.apple.mail/Data/Library/Preferences

Any suggestions?
0
Apple watch Series 3 with LTE makes wearable app development once again cool


Apple Watch Series 3 is a pretty major leap from Series 2. There are new S3 and W2 chips that deliver incredible power and boost connectivity respectively. A new barometric altimeter for altitude tracking, and off course, LTE.
https://goo.gl/QnJyCi 
0
Which AntiVirus program would you recommend for a Mac?

I know that usually a Mac doesn't need one, but still if yes , which one would you recommend?
1
I am used to typing the first letter or two of a long folder name, then pressing the Tab key. I like tabbing through my options, then pressing Enter when the right one appears.

Can I do this on the Mac terminal?

Thanks
0
Several users within my organization have reported issues to me where there are file attachments within a Mac Outlook 2016 email but the file attachments are grayed out.

This happens even though the email with the attachment have downloaded into the user's Mac Outlook 2016 Inbox. The users then have to wait anywhere from a few seconds to several minutes for the file attachments to become available and are able to be downloaded (depending upon the speed of their internet connections).

Our organization uses Office 365 as its email provider.

Is there any way of changing this so that Mac Outlook 2016 will completely download the entire email (including all file attachments) so the users won't have to wait for the file attachments to finish downloading when opening the email?

MAC-OUTLOOK-2016-FADED-EMAIL attachments
0
HK-Genius

At the Apple Store, you maintain customers’ trust in Apple as the skilled expert troubleshooting and repairing products. You use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support every day.

Key Qualifications

Strong people skills and a knack for problem solving.
Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
Ability to adhere to a schedule of customer appointments.
Description

As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple's service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training.

Additional Requirements

•You have an aptitude for acquiring skills in technical repairs and an
0
I had this question after viewing Macbook Air/Pro- Security- Keylogger.

I do a lot of online purchasing and never heard of 'keylogger' before, so it made me think there is some cause for concern.  The question is from 2012.  Is this still something I need to have such an elaborate defense setup on my macbook like the author of that post recommended?  Or has Apple done pretty well to combat such intrusions?  I have an antivirus.  Should that suffice?
0
Lamp-Halloween-Lantern
While there are many new features for iOS 11, these are the five that can improve your digital lifestyle.
3
 
LVL 14

Author Comment

by:Justin Pierce, CEH
Comment Utility
Hi, Unhappy Camper,

I see what you're saying, but once you click on the link you have to scroll all the way down to the bottom (Apple wanted you to see all the cool things about iOS 11 before they should you the compatibility list, lol). Thanks for saying something. ;) Take care.
0
 
LVL 7

Expert Comment

by:Brian Matis
Comment Utility
Took a little digging, but here's a quick and easy way to get to Apple's iOS 11 compatibility list for anyone that needs it:
https://support.apple.com/en-us/KM207938

Hope it helps!
1
Good morning, EE Experts!

I read an interesting article about both Macs & PCs being vulnerable to a firmware attack. To sum up the piece, some Macs weren't updating their firmware when their dutiful owners were performing common updates. Once notified of the issue Apple immediately jumped on it and fixed the problems. In short, if you update to macOS High Sierra your Mac will automatically check every week for firmware updates. As for you PC enthusiast, I recommend that you check your manufacturer's website for any new firmware updates. Have a great Monday everyone and take care.
3
Hire Technology Freelancers with Gigs
LVL 10
Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

I don't like the Apple "Photos" program  that came automatically with the upgrade from Maverick to El Capitan. I really loved the older "iPhotos" app. Can I safely uninstall "Photos" and replace it with "iPhotos?"

MY SYSTEM:
       ↓
   iMac
  Model Identifier:      iMac16,2
  Processor Name:      Intel Core i5
  Processor Speed:      3.1 GHz
  Number of Processors:      1
  Total Number of Cores:      4
  L2 Cache (per Core):      256 KB
  L3 Cache:      4 MB
  Memory:      8 GB
  Boot ROM Version:      IM162.0206.B00
  SMC Version (system):      2.32f20
 OSX Ver 10.11.16 El lCapitan.

...Actually, IF it were safe to do the replacement, I wouldn't even have to install iPhotos as I have a fully functional install of iPhoto resting on a sandbox/backup drive, where it was left behind as a relic after moving on from Maverick. ( I guess Apple's photo apps are included in the category of "untouchable" files that don't get wiped when backing up or syncing a system?). I figure I could simply get rid of "Photos" then just drag "iPhotos" back to the HD where it once ruled the roost!
IF it were safe to do this, how would I deal with "Photos" imports and collections already established? Would they show up magically in "iPhotos?"

Is this a feasible project?
0
Hello,

I am replacing a cracked screen iPhone with a new iPhone with same model. Iphone 7 plus.

I backed up old iPhone with iTunes and once completed plugged in new iPhone and restored the entire phone. The restore goes fine without any issues. All settings and emails and photos etc are transferred fine.

This one Game app that is installed though does not contain the game progress and purchases. The game is signed into Game Center with the same Apple ID. The old iPhone is at an advanced stage of the game with some purchases but the new iPhone shows as if this game is brand new installed with no settings or game level progress.

I checked the storage on the old phone by going to settings and then under storage ( not iCloud storage ) and under manage storage selecting this game it shows total document and data worth 145.2 MB while on the restored new iPhone it only shows 35 MB.

In brief this game progress data is not restored. I tried backing up again and restoring to new phone again but same issue!

Since I don't have much iCloud data available I could not do the backup using iCloud but I shouldn't have to as I backed up all on local computer. Do not want to loose 5 month worth of game progression before returning old iPhone to apple.

Can anyone help you out with a possible solution ?

Thank you in advance !
0
Hi, need help to restore individual APPS (only) from iTunes backup (iOS 10.3.3).  
Free software preferably.

Thanks
0
What is the process to migrate the Mac OS X contacts into Office 365?
0
What is the default font used within the iPhone mail app when composing & replying to emails?
0
5
 
LVL 17

Author Comment

by:Kyle Santos
Yeah me too.  I was always pretty grumpy with Siri's results in the past.  For some reason I tried it again last week and it worked splendidly so I've been talking to her more.

No, not 'Her' with Joaquin Phoenix. =)
1
 
LVL 3

Expert Comment

by:Anthony Pangilinan
My most recent search was "ok google play i'm still in love with you by new edition". Her was a dope movie! That sentence sounds funny.
2
What is the process to create an Apple ID without entering a credit card or PayPal account number?
0
UpdateGood morning, EE!

Today is the release of macOS High Sierra, the OS that many of us Apple geeks want on our Macs as of yesterday. It will be available for download at 1 PM EST, so make sure that you have your ducks in order before you make the switch.

Here is a short list of things to consider before upgrading:

1) Update your antivirus application and perform a full scan. What? Your Mac doesn't have an antivirus? Well, then you might be carrying malware with you to the new OS. Even if your Mac hasn't been showing the classic signs of being infected, you might be smuggling Windows viruses into your new operating system. (No, Windows viruses don't infect Macintosh computers, but that's no reason to keep them around.)

Side note: It's important to know that malware is growing for Mac with no end in sight. While some purists believe that it's still fine to run Macs without antivirus, there are more of us security guys/gals sounding the alarm that times have changed and Macs are no longer impervious. Lastly, if you use your Mac for any business related functions, you're more likely than not sharing documents with your colleagues who are using Windows systems. Meaning that you don't want to be the person who hands them a work altering piece of malware.

2) Make a Time Machine backup.

3) Manually move significant folders onto an Ext HDD in case your Time Machine backup fails at some point in the future. This extra step ensures that you're …
4
 
LVL 7

Expert Comment

by:Brian Matis
Happy to say that my upgrade went smoothly last night!
1
I am trying to understand from a high level, what Google Wallet and Apple Pay do and a high level view of how they do it.

I am not a security expert but eventually hope to understand the security each uses. But I am not ready for that kind of discussion.

Thanks.
0
Free Tool: Site Down Detector
LVL 10
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

iOS 11 is here! If you need a few pointers (who doesn't) then MacLife has a great free 147 tips guide: Link

Enjoy!
3
 
LVL 7

Expert Comment

by:Brian Matis
Thanks for the head's up Andy! I already did the update last night and fortunately for me, I'm not using Microsoft based email so the issue didn't bite me. Big bummer for those that were hit with it!

And yes, I'm loving this update! The new dock on iPad is the real standout for me, along with the multi-tasking improvements. iPad is feeling like waaaay more of a desktop replacement in a lot of cases now. (Although the downside is how it's starting to make me crave a bigger screen, like the larger iPad Pro model. All part of Apple's nefarious plan to sell more iPads, I'm sure ;-)

On iPhone, the new Control Center is pretty sweet.

Still exploring a lot of the changes though, but this feels like one of the best major iOS versions in a while (well, other than that Outlook bug. That part is lame.)
1
 
LVL 123

Expert Comment

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Driving Mode is KEWL, and turns on Do not Distrub me, and sends Auto Texts!

It's a Good Reason for me, to let people know I cannot email whilst I await a patch from my Phone!

We drew straws in the office today, who should be the gambler and upgrade, last time we upgrade a major iOS we ended up with a brick!

6a00d8341bfadb53ef01b7c79c4ee4970b.jpg
2
I can not remember how long this problem has existed, but I did upgrade my cell phone from iPhone 6 to 7 a few months ago.

I enter a new contact into Contacts on my El Capitan MacBook, but it never shows up on my iPhone. I make sure to select the

"All iCloud"

choice on the left side, under "iCloud"

What could be wrong?

Thanks.
0
I don't think there is any such software since I've been searching for days but I thought I'd ask on here as a last ditch effort.
I am looking for music management software (that runs on Windows) that supports both streaming from an Android device over the internet (ideally it has an Android app) and synchronizing an iPod.

My current set up:
  • iTunes as music management software, in order to synchronize my iPod.
  • CloudPlayer to stream from my Android device (all of my music is on Google Drive).
  • iSyncr to synchronize select playlists from iTunes to my Android device.

This set up isn't terrible but CloudPlayer does not feature all of the playlists I have in iTunes nor does it allow me to sort by iTunes fields (date added, etc.). I could technically just sync all of my music to my Android device as well but I don't really want to use up 40GB on my device for this purpose when I have a data plan large enough to support streaming on demand.
0
I know people who travel internationally quite often, and they need to:

1) select the countries of interest
2) view a combined calendar of holidays

I hope this exists.

Thanks
0
Do Macs have or is there any way software available that will transfer a user's files from the Mac OS X Sierra OS directly to a Windows 10 OS on another computer?

Or do these files need to be manually copied from the Mac OS to the Windows 10 OS?
0
Are there any known problems with having an Office 365 & Gmail profile (using IMAP) in same Mac Outlook 2016 email profile at the same time?

A user I support has intermittent issues with his Office 365 Inbox and calendar not updating within Mac Outlook 2016 and we are wondering if this might be caused by the fact the he has both Office 365 and a Gmail email accounts setup within the same Mac Outlook 2016 profile.
0

Apple Software

Programs written for the Apple operating systems are distinguished from software created for other operating systems in that it must be approved by Apple for use on its devices, whether it is from Apple (Final Cut, iWork, Keynote, Logic Pro and GarageBand are popular titles), or is a third party application from Parallels, Nuance, Microsoft and Amazon, among many others.