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Apple Software

Programs written for the Apple operating systems are distinguished from software created for other operating systems in that it must be approved by Apple for use on its devices, whether it is from Apple (Final Cut, iWork, Keynote, Logic Pro and GarageBand are popular titles), or is a third party application from Parallels, Nuance, Microsoft and Amazon, among many others.

My computers are Windows 10, but I have an iPhone and use File Explorer to transfer photos to my computer.  Today I tried to transfer some new photos to my computer, but when I opened File Explorer it showed no files in my iPhone DCIM folder.  However, File Explorer showed that my iPhone Internal Storage was almost full (see image below).  So I went to iTunes, which showed that there was still plenty of storage available on the phone (see second image below).  Please help me understand what's going on, and how I can get my photos - other than emailing them to myself:

iPhone storage from File Explorer
iTunes storage


rank—do you have any advice for opening a Mac Pages document on a PC?

The advice I see online says to use zip compression.  I followed all the steps but wound up with a JPEG document showing just the first page.  The article said the approach might not work, depending on the version of Pages, and apparently it didn’t.

The article says there are online converters, e.g. Zamzar.  Should I just do that?
Back in the day you could use apps like PocketMirror etc. that would keep folders in Outlook in sync with each other. Now with API's, Zapier, and the like you can use the "cloud" to keep databases in sync. Looking for a way to keep Icloud Contacts(Iphone) and Outlook Contacts (Office 365 Premium/Exchange) in sync

Windows 10 with Outlook 2019 and Office 365 Business Premium Mail setup and iCloud app installed to Sync Icloud Contacts in iCloud folder in Outlook

iPhone 8 with phone contacts (synced with iCloud contacts) and Outlook App (Sync'd with Office 365 Business Premium/Exchange)

Need app that runs in Outlook on Windows machine or maybe some API service that will sync the Icloud Contacts to the Office 365 Business Premium/Exchange Contacts so that when either databases are updated the sync pushes through both ways.
Hope an expert with experience in th subject help.  I have an Apple Watch series 5.  Previously I used FitBit.  I just noticed that my AW does not register my steps or stairs as accurate as my Fitbit did.  Example I would walk and look at the AW and no change, until it decided when to change the AW meter and the iPhone activity apps.  Yet with with the Fitbit, as I walk or do stairs, it would count as i did my walk/stairs, no siting you would see it live.

So, is this a flaw in Apple Watch or is there a configuration I’m unaware of?
User can't view movies taken on iPhone and previously imported to Lightroom Classic Mac 6.3.1
They get a black screen, and there is no audio or video.

If they try and import a MOV or a MP4 into Lightroom, they get error message:
An unknown error has occurred while reading the video file.  Connection to Dynamic Link server failed (1)

They used to be able to view these same type of video files in previous versions of Lightroom Classic Mac.

They also have a lot of .AVI files - can these be viewed in Lightroom or do they need to be converted first?

Any known cause or solutions?  Thanks
iPhone 11, need to close down apps

This slide the fingertip thing is odd. I can not find the apps which are open at any given time.


My computer is a Lenovo laptop, and I use iTunes to Sync my iPhone with my Outlook 365.  After resolving recent issues with syncing my iPhone, I now get a message while syncing that there are conflicts between my computer and my iPhone (which is strange, since I never enter new data directly into my iPhone - only into Outlook).  After going through the conflicts and selecting "Outlook" for the correct information, I get the following error message:

iTunes Conflict Resolution Error
I tried resolving the conflicts several times, including doing each one individually.  I also tried doing a one-time replacement of all the Contacts and Calendar data from Outlook to the iPhone - though the conflicting data on the phone remained after doing so.

Please help.

Thanks,   Phil
Can apple laptop access a windows workgroup share.
I am running Windows 10 on my Laptop computer.   I use iTunes only for synchronizing my iPhone with my Outlook 365.  A while back I started getting messages when attempting a backup that the backup failed.  I did what the Experts advised, and it seemed to correct the problem, but then realized that - although the error message no longer appears - it still isn't backing up.  The synchronization screen has changed as follows:

iTunes Error
When I click on "Sync Contacts" it no longer allows me to select "Outlook" (like it always has in the past), and it now gives me the message for my Calendar that "Microsoft must be installed to sync calendars" (my computer definitely has Outlook installed).  I tried the option for replacing the iPhone Contacts and Calendars in the iPhone (not shown in the image above), but that didn't work either.

Please help.


I run Windows 10 on my Lenovo laptop, and  use iTunes to synchronize my Outlook 365 with my iPhone.   Today I tried to run my usual synchronization, and got the following message:

Itunes backup message
I don't know what went wrong, or what to do to fix it.  Please help.


I am looking for software that will allow our organization to create a technical support interface for our organization.

The software must allow our technical support team to view the message and photo and provide feedback.

we are hoping to find a commercially available software product which has apps for iPhone and android.


for example, a client may post a photo of an electronic component and raise the question, “our quality control department noticed an unusual texture on the underside of an sn7400N parts that we received today.

please review the photos attached and advise whether this should be a concern.
I have two iPad devices that are running the IOS 12.X code and the users forgot the password for these two devices. I would like to reset these devices to factory defaults in order to get these two devices working again.

I tried to use Itunes to do a factory reset but the device fields are disabled.
Could you explain the various connect options for Mac to Android text messaging.  How does the Android email function like a text messenger?    I just discovered by phone the person I was text messaging was recieving the text message in email.  They messaged me back and forth as a if their email server was a text messenger.   Is the iPhone messaging different than the Mac messaging?   And facetime audio is Apple device only?
I have tried unsuccessfully to syn my iPhone tasks/reminders with Outlook 2010.  I have placed various question and also the previous staff used to work here, but no success; for some reason iPhone cannot sync with Outlook 2010 for tasks/reminders.

Reading up on the matter I found that Microsoft has a "To-Do" (https://to-do.office.com/tasks/).  After searching a bit I also found, as with syncing Outlook/iPhone, a way to sync Microsoft To-Do with iPhone.

Using the email of iPhone account (Settings >> Apple ID >> iCloud >> Mail), I created a Microsoft Live account with the email of iPhone account.  The purpose is to sync tasks/reminders of the iPhone with Microsoft To-Do and vice-versa.  Only was successful with syncing task from Microsoft T-To to iPhone, but not iPhone >> Microsoft.

This is the image in my iPhone of the account I used to create the Microsoft Live account in order to sync with Microsoft To-Do (Settings >> Apple ID >> iCloud >> Mail):
So in essence, what I am trying to do is Since I work with both my iPhone and Outlook constantly with reminders, try to have them synce betwen the Outlook 2010 and iPhone.  

Since I have tried this in many times unsuccessfully, now trying to:
 - Use Microsoft To-Do to sync with my iPhone
 - Use the same MS To-DO to sync with my Outlook
Can data roaming switch on for primary line but not second line on my iPhone 11 Pro?
Anyone has a step by step instructions/guide on how to upgrade
a Macbook Pro 13" (2012 release)  flash storage of 250GB to 2TB?
Ideally all the apps (including MS Office, etc) & data are ported over.

Will need to install OSX to the new 2TB SSD or if possible, can I
use Acronis CDROM to just do a bare metal backup & restore
over?  I have Acronis though it's about 9 years ago version
which I've successfully tested (booting up from CD) to
restore for Windows laptops.

I'm a complete newbie in Macbooks & OSX.  

Pls recommend the compatible brands of SSD for the
Macbook Pro 13"  (Yr 2012) that could fit in.  Reckon it'll
void warranty but it's out of warranty any way.
I have a Apple Watch series 5 and I cannot answer my whatapps messages. I do get the header or person who text me in what apps but can’t see the contents nor answer it.  Yet, I can see the contents and answer text message that I receive regularly thru the phone text message apps (iMessage)
I have a Apple Watch series 5 and for some reason I don’t see my reminders created in iPhone appear in the AW.  But in random ways I did see some reminders appear but then not there.  Help please  getting my iPhone reminder also in my AW.
Hi guys, I just got an early Xmas present, an Apple Watch Series 5.  Started searching of a ‘list of features of apple watch series 5‘ but up to now only videos y semi-list.  I went to apple and same thing, no straight-forward list of features for this watch.  

What I am looking for is an actual summary list of features so I can have them and little by little when time affords, go over them in the device.
I have 15 field techs that use either an HP Elitebook 840 G5 or a Surface Pro 4.
We want to remotely install iCloud on each and then configure them to automatically upload their pictures from their iPhone 7, 8 , 10 models to their computers.
Is iCloud needed for this? Or can we find another better way of doing it?
I am working with Corporate IT to see if we can put together a package to push down to each of them via Matrix42.
I'm getting following error
"To enable Messages in iCloud. review and upgrade your Apple ID security"
I have removed the account and added again, but still same
I got a new Lenovo laptop running Windows 10 and iTunes 12.  I am running Outlook from Office 365, and have iTunes set to use Outlook for syncing Contacts and Calendar.  But when I synced my iPhone 6 to iTunes through the computer it wiped out all my existing Calendar and Contact data, although Outlook on the computer has all the information.  I tried using the "Replace Contacts and Calendar" option, but that didn't accomplish anything.  Please help.


Controlling a Mac using speech?

What kinds of tools are there for someone who can not use a keyboard with both hands?

files on iCloud on an iPhone X with the iCloud ID and password known so everything is accessible from the iPhone.

repaired MacBook has same ID and password and is logged in and recovered all the photos that were on the iPhone. however there are numerous folders and files sitting in iCloud that haven’t transferred to the MacBook. what can I do to get these on the MacBook and get both devices for certain talking to the same iCloud account which they half way seem to be now. iOS is latest release as is MacOS.
Hello Experts

I just got 2 iPhones XRs and my old phone was iPhone 7+ that I backed up using iTunes for Windows 7 and traded it in.

I restored iTunes to XR-A successfully, and my question is if anyone sees any downsides if I used the same iTunes Restore on XR-B, then deleted unnecessary apps? At that point would it be possible if I changed XR-B’s name and created a new backup?

Of course, the 2 phones have different numbers.

Apple Software

Programs written for the Apple operating systems are distinguished from software created for other operating systems in that it must be approved by Apple for use on its devices, whether it is from Apple (Final Cut, iWork, Keynote, Logic Pro and GarageBand are popular titles), or is a third party application from Parallels, Nuance, Microsoft and Amazon, among many others.