Go Premium for a chance to win a PS4. Enter to Win

x

Apple Software

Programs written for the Apple operating systems are distinguished from software created for other operating systems in that it must be approved by Apple for use on its devices, whether it is from Apple (Final Cut, iWork, Keynote, Logic Pro and GarageBand are popular titles), or is a third party application from Parallels, Nuance, Microsoft and Amazon, among many others.

Share tech news, updates, or what's on your mind.

Sign up to Post

We have a series of music in our iPhone music apps uploaded via Syncois apps (we connect the iPhone to the pc and transfer music).  However, if we don’t assign the uploaded music to a playlist, after a while it’s not visible.  We open Syncios and we can see the music in the folder.

How can we see those “hidden” music?
0
Free Tool: Path Explorer
LVL 11
Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

I have a new Windows 10 64 bit laptop onto which I am attempting to install iCloud and Quicktime. I have downloaded the latest versions for Windows from Apple but both fail on the install.
iCloud install fails with icloud.png
Quicktime fails with Quicktime.png
I have applied all the latest Windows updates.
0
I want to create/use Apple (macOS 10.13) Pages (6.3) Templates. Where are these Templates located on my Mac?

Opening Pages from Dock does not list/reference Templates
0
I bought a replacement MacBook, and inserted the 500BG SSD from the old machine into the new one. I also have a few backup HDD's which I used with TimeMachine on the old machine.

Can I safely use those drives with the new PC? The new MacBook Pro is of the same vintage as the old one, and I moved all configurations to the new PC by way of swapping the old SSD into the new PC.

Thanks.
0
I transferred the Solid State Drive to a similar PC and loaded the system without incident, but iMessage does not work.

There seems to be a problem connecting to iCloud or Contacts, since if I create  New text message, typing into the To: field does not bring up Intellisense. By this I mean, it does not mater what I type, not contacts pop up. If I try and paste a phone number, it disappears.

What must I do to get it working again on this other machine?

Thanks.
0
I expect to get a different MacBook with a 500GB drive and need to replace what's on the drive with the contents of the back-up drive.

I used the drive to back-up my prior 500GB drive, on a PC which died on me yesterday.

Please provide me the exact steps to follow to completely restore the drive.

Thanks
0
I have a Mac that died when its video card failed. There is no way to fix that that I have found yet.

If I buy a new Mac, I know I can access the hard disk from my new Mac. Is there a way to access the CD Drive of the old PC from the new PC also?

Thanks
0
Hello,

I would like to sync my icloud contacts with outlook 2016 installed on my Mac.
Can someone help me providing step by step please. i spend hours reading tutorial but it was a failure. the best would be to find someone in my same situation who is using it.

thank you,
0
How can I setup or use shortcut keys to lock a Mac computer running the macOS Sierra operating system?
0
Please provide me with guides for implementing group policies for Macs that have been added to Server 2016 AD domains.

These are all the latest Macs that are running the macOS Sierra operating system.

If any kind of special software needs to be purchased provide with these details as well.
0
How to Use the Help Bell
LVL 11
How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Please provide me with guides for adding and integrating Mac OS X Mac computers with Server 2016 AD so that the Macs can sign into the Server 2016 AD domain controllers.
0
Please provide me with the URL address to purchase an Apple laptop with the model number of MPXW2LL/A directly from Apple.com.
0
First the System Details:
Model Name:      iMac
  Model Identifier:      iMac16,2
  Processor Name:      Intel Core i5
  Processor Speed:      3.1 GHz
  Number of Processors:      1
  Total Number of Cores:      4
  L2 Cache (per Core):      256 KB
  L3 Cache:      4 MB
  Memory:      8 GB
  Boot ROM Version:      IM162.0206.B00
  SMC Version (system):      2.32f20
  Hardware UUID:      D4B98A7B-2DD0-5340-B795-460C71675BD5
Running OSX 10.11.6 El Capitain.

Lately my Preferences have been throwing global errors, or just stopping a single pref from running. The most persistent, single recurring error is that in Prefs/Sounds Output Sound constantly slips from "Headphone" (the correct setting) to "Boom" or sometimes "Sunflower" { I don't even know what that'Sunflower thing IS!} ) I can go in and reset sound to earphones, but within minutes the setting reverts backwards again. See attached "sound.gif. When this happens all output sound ceases: tones, notifications, chimes, music. etc.Output Sound chice slips constantly
Occasionally the entire Preferences Panel will freeze, and nothing can be accessed for about 10 minutes. See attached "System preferences.gif.Occasionally entire Preferences module freezes for about 10 minutes
I'm guessing an obvious glitch with Output Sound  is that I have Boom installed, and it wants to takeover all sound output. But it only works with music, no other sound effects. I 'd hate to give Boom up, it's such an excellent music manager.

I have no clue why Preferences sometimes totally freezes.
Can you help?
0
I have a client with Google Apps/G Suite email setup in Apple Mail as IMAP. When she tries to manually move an email from one folder to another, the email appears to revert back to its original folder.

I have tried:
>In System Resources, Internet Accounts, Gmail: Turning off/On Mail
>Deleting com.apple.mail.plist in /Library/Containers/com.apple.mail/Data/Library/Preferences

Any suggestions?
0
Which AntiVirus program would you recommend for a Mac?

I know that usually a Mac doesn't need one, but still if yes , which one would you recommend?
1
I am used to typing the first letter or two of a long folder name, then pressing the Tab key. I like tabbing through my options, then pressing Enter when the right one appears.

Can I do this on the Mac terminal?

Thanks
0
Several users within my organization have reported issues to me where there are file attachments within a Mac Outlook 2016 email but the file attachments are grayed out.

This happens even though the email with the attachment have downloaded into the user's Mac Outlook 2016 Inbox. The users then have to wait anywhere from a few seconds to several minutes for the file attachments to become available and are able to be downloaded (depending upon the speed of their internet connections).

Our organization uses Office 365 as its email provider.

Is there any way of changing this so that Mac Outlook 2016 will completely download the entire email (including all file attachments) so the users won't have to wait for the file attachments to finish downloading when opening the email?

MAC-OUTLOOK-2016-FADED-EMAIL attachments
0
HK-Genius

At the Apple Store, you maintain customers’ trust in Apple as the skilled expert troubleshooting and repairing products. You use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support every day.

Key Qualifications

Strong people skills and a knack for problem solving.
Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
Ability to adhere to a schedule of customer appointments.
Description

As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple's service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training.

Additional Requirements

•You have an aptitude for acquiring skills in technical repairs and an
0
I had this question after viewing Macbook Air/Pro- Security- Keylogger.

I do a lot of online purchasing and never heard of 'keylogger' before, so it made me think there is some cause for concern.  The question is from 2012.  Is this still something I need to have such an elaborate defense setup on my macbook like the author of that post recommended?  Or has Apple done pretty well to combat such intrusions?  I have an antivirus.  Should that suffice?
0
Keep up with what's happening at Experts Exchange!
LVL 11
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

I don't like the Apple "Photos" program  that came automatically with the upgrade from Maverick to El Capitan. I really loved the older "iPhotos" app. Can I safely uninstall "Photos" and replace it with "iPhotos?"

MY SYSTEM:
       ↓
   iMac
  Model Identifier:      iMac16,2
  Processor Name:      Intel Core i5
  Processor Speed:      3.1 GHz
  Number of Processors:      1
  Total Number of Cores:      4
  L2 Cache (per Core):      256 KB
  L3 Cache:      4 MB
  Memory:      8 GB
  Boot ROM Version:      IM162.0206.B00
  SMC Version (system):      2.32f20
 OSX Ver 10.11.16 El lCapitan.

...Actually, IF it were safe to do the replacement, I wouldn't even have to install iPhotos as I have a fully functional install of iPhoto resting on a sandbox/backup drive, where it was left behind as a relic after moving on from Maverick. ( I guess Apple's photo apps are included in the category of "untouchable" files that don't get wiped when backing up or syncing a system?). I figure I could simply get rid of "Photos" then just drag "iPhotos" back to the HD where it once ruled the roost!
IF it were safe to do this, how would I deal with "Photos" imports and collections already established? Would they show up magically in "iPhotos?"

Is this a feasible project?
0
Hello,

I am replacing a cracked screen iPhone with a new iPhone with same model. Iphone 7 plus.

I backed up old iPhone with iTunes and once completed plugged in new iPhone and restored the entire phone. The restore goes fine without any issues. All settings and emails and photos etc are transferred fine.

This one Game app that is installed though does not contain the game progress and purchases. The game is signed into Game Center with the same Apple ID. The old iPhone is at an advanced stage of the game with some purchases but the new iPhone shows as if this game is brand new installed with no settings or game level progress.

I checked the storage on the old phone by going to settings and then under storage ( not iCloud storage ) and under manage storage selecting this game it shows total document and data worth 145.2 MB while on the restored new iPhone it only shows 35 MB.

In brief this game progress data is not restored. I tried backing up again and restoring to new phone again but same issue!

Since I don't have much iCloud data available I could not do the backup using iCloud but I shouldn't have to as I backed up all on local computer. Do not want to loose 5 month worth of game progression before returning old iPhone to apple.

Can anyone help you out with a possible solution ?

Thank you in advance !
0
Hi, need help to restore individual APPS (only) from iTunes backup (iOS 10.3.3).  
Free software preferably.

Thanks
0
What is the process to migrate the Mac OS X contacts into Office 365?
0
What is the default font used within the iPhone mail app when composing & replying to emails?
0
What is the process to create an Apple ID without entering a credit card or PayPal account number?
0

Apple Software

Programs written for the Apple operating systems are distinguished from software created for other operating systems in that it must be approved by Apple for use on its devices, whether it is from Apple (Final Cut, iWork, Keynote, Logic Pro and GarageBand are popular titles), or is a third party application from Parallels, Nuance, Microsoft and Amazon, among many others.