BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.

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Our user has setup her exchange emails on BB Torch 9800. She says her contacts and calendars are not syncing at all. Is this a limitation with the device, or is there an actual issue? Not using BES or BIS.

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Recently built a new domain controller 2012R2 server and migrated the FSMO rolls from a 2003R2 server to this new one, and decommission the 2003 R2 server. Everything seemed to be working fine. OWA was working, emails in Outlook, emails on iPhone's, but then emails on a BlackBerry device is unable to communicate with email server and not create the mail account. We did use to have a BES server that the user was using, but this is also decommissioned as the exchange will be upgraded to Exchange 2013, and the users blackberry has the ability to connect without a BES server.
When looking at the logs on the exchange server I see the attached errors.
The new domain controllers are on new subnets which were newly created, as previously everything in the company was on a single subnet.
I need to import the following fields from my .csv file into my iPhone 6s contacts:
First Name, Last Name, Company, Notes, Email, cell phone, phone, city, province (state)

I've googled this and it seems possible using the following steps:
.csv --> Google Contacts --> vcard --> iphone   or
.csv --> Outlook --> iTunes --> iphone

In either case, I'd love a detailed procedure.

Anybody who's actually done this before?


I have recently purchased UNIS AC7000 access control for my office and gave connection to the switch.
I have added finger print and all in the controller.

I have installed the software in the PC as a server I followed the steps mentioned in the user manual, but I not able to connect the controller to my PC which acts as Server.

Authentication server:
ip address: (my pc )
port: 9780

Unis service manager :

Database server:

in the windows firewall
inbound port: 9870,9871,9874
outbound port: 9872

how can solve this problem
Why is my BlackBerry World not connecting? At first it used to say, Blackberry World currently unavailable. Please try again later. Now I opened it, but when I try to go to my apps. It stopped working. It says, there was a connection problem. Blackberry world must close
hi guys

I'm about to create a new database on our Exchange 2010 server. However, I would like to have the same permissions on some of our databases to be applied to the new one.

For example, we have the Blackberry BES server. For the users to be able to send/receive emails, they need not just BEsadmin permissions on their mailbox, but also there is a special permission that needs to be applied on the Database side.

Are you able to help me find the best way to apply such a permission to a new database?

Thanks for helping
I'm getting rid of my Blackberry Classic and I just bought a new iPhone 6s.  I'm having a lot of trouble moving my contact information from Blackberry to my iphone.

I've managed to get the contacts exported into a csv file and I've cleaned it up so it's good data.  Now I just have to import that file into my iphone.

I found this suggestion:

It says that I need to first import the csv file into Microsoft Outlook.  Then, use iTunes to import from Outlook into iPhone.

But I was sortof trying to avoid installing iTunes on my new computer.  Or my phone, I suppose, for that matter.

There must be a straightforward way to import contact information from a csv file into my iPhone.  Help!

Dear Experts

it is observed the mails going out from the black berry device- black berry curve hardware is going to spam, we understood that Black berry client  software uses their own stmp server something like this, this curve model black berry client does not have an option to  add our  stmp server , also we are not able to Black berry support,  not able to get an access of them. please suggest how to resolve this. thanks in advance.
Say, I am not sure of the model number but this is an entry level, probably the cheapest, Voda phone cell phone on the market. I am trying to ascertain what the specs of the external memory chip that we would require, are. Also, how long have these been available ?
I am trying to ascertain if I have 1 used in an older device and in particular, the Blackberry model. Roughly, how many years ago were they in the Blackberry model?
I am interested in shared iPads for our users, locked down by MDM, but one of the key requirements is that multiple users can be used, that is the MDM platform needs to support multi-user logon.

Does anyone know of an MDM that can do this?
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"RRAS for BlackBerry Secure Connect Plus setup during the BlackBerry UEM installation"

Does anyone know why RRAS is needed? Seems like a security risk?

We are running Windows Server 2012. We have a bespoke application that needs Microsoft RRAS service installed on these boxes that is disabled by default.

Our Cyber teams are pushing back but I'd like to understand:

i. I know this is Routing and Remote Access, but what does this actually do?

ii. Is this a security risk, if so how?

iii. What mitigation can we put in place?

Say, No support seems to be provided by BB OS 10 to xfer notes and tasks to a PC. Companion Link offers some solution but requires a lot of manual xfer of them on the BB itself.
I have the BB Classic (Q20) and wish to upgrade the phone but no way to get this data off and have over 300 records.

Can you confirm my ascertion or provide a better solution.

We are running Exchange 2010. In the Exchange 2007 days, we had a dedicated server for our top execs...idea was that when performing maintenance or whatever we would give special consideration to this box. Likewise, for BlackBerry BES we had our own Exec server.

With Exchange 2010, we moved away from that model and split everyone out.  The Exec Support team is now asking for a dedicated Exchange server for the Cx level staff and those directly under....which, in E2010 terms, I guess translated into their own database or DAG. And their own BES10 instance too.

What are people's thoughts to this either way?

We are trying to find out what would be or how to obtain the URL sheme of SafeNet MobilePass for iOS. We are using UEM BlackBerry with Access as secure browser. We are trying to enroll the token for MobilePass but I get an error URL Scheme is not supported...

I need to right URL scheme to enter :
Navigate to "Policy Sets" > Select your policy
Select the "Apps" tab
Expand "App Specific Policies" and then "Good Access"
From there, scroll down until you see "Enable 3rd Party Applications", if the box is not checked, check it
In the text field labeled "Enter comma separated URL schemes", enter/add the following text (without quotations): ""NAME OF THE SCHEME"
Save the policy
On the device, force close all GD applications by double-clicking the home button and swiping away all applications
Launch Good Work and attempt to open the link once again

Any help finding the right scheme to add to the policy?

Say, Kindly suggest replacement cell phones for the BB Bold Classic (9900). Mine is in need of replacing.
A phone with a physical keyboard is a big plus but not essential.

We are currently running BB10 in our environment and moving to a Corp iPhone/ Android. Some feedback we are getting from Execs is that they miss the hardware keyboard of Blackberry.

Does anyone have any recommendations on Apple or Android devices with a keyboard or virtual keyboard?
I have someone switching from Blackberry to iphone. They want to copy over all the text messages from Blackberry to Iphone.   How can I do this?

Had and issue with exchange and some mailboxes had to be moved to new mailstores (BES 5.0.4)

Users that were moved are now unable to send and receive on handheld devices.

Can message device via PIN but no email.

Restarted Both BES servers but still no email.
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Hi Experts,

We have BES 5 and 12 and have BB handheld devices configured to access user's corporate mails in Exchange 2010.

Users are complaining that Auto generated mails from Salesforce are not visible (content Not visible) on BB hendhelds. those mails are visible in outlook like normal emails.

The issue is with all mails from salesforce.

as part of troubleshot, i have found and but i think these are not solution for me as the mails are delivered as normal mails instead of attachments.

if anybody has encountered such issue and resolved please provide the details so that we can try that too.

We migrated all of our users from Exchange 2007 to Exchange 2013 (two servers load balanced Microsoft failover with 1 DAG) and it went well. No issues for users using Outlook 2013 and OWA. However, as soon as we moved our Blackberry users (all Z30 Blackberry 10 version to the new Exchange 2013 and repointed the BES server to the new Exchange 2013 (new mail profile, but the same issues if we just repoint the old profile to the new IP) their Blackberry devices (connected to a single Blackberry Server Version 12.5.1) started acting odd and did not receive or send email anymore from their Z30 devices. We had to generate and export a BES certificate to the new Exchange 2013 and vice versa for mail to flow. However, then we noticed that users who had their Blackberry off during the migration could not get email. Only users who were ON and connected (to Blackberry) throughout the entire migration process could continue to send/receive email from their Z30’s. Anyone who restarted their Z30 or changed their network password (the one specified on the Z30) or if we try to deploy (using the standard process via the BES -> create account, send verification code, etc.) a new Z30 we run into the same no email issue. During the deployment the entire process from the Bes to the Z30 works and a workspace is created (visible and can be used) without issues, just like before, but when you get to the last item (when you enter the network password for the user so it can …
Scenario :


Exchange 2010 SP3 (Local)

Blackberry Enterprise Server UEM 12.6

Mobile Devices (Active sync) -- Both Android and IOS


Goal : Configure exchange email in android and ios devices through BES 12.6 (BES is the mediator, no need to put MX record in internet)

How it works :- first of all I don't want to publish my domain, that is why BES came in between.

Now All Android devices are successfully configured and exchange emails are working good in android devices, Issue only with IOS devices.

In mobile device I install the app "blackberry works", which will helps to connect exchange server locally from internet via blackberry server.

Now when i try to connect from Iphon, exchange authentication is failing. I have found the corresponding log in exchange server.

Can anyone tell me, why the exchange authentication not succeeding from iphon ? I already enabled inheritance in security tab of the AD account. Also tried SSL disable in IIS.

Log: Warning -- Application --  ASP.NET 2.0.50727.0 -- Event ID 1039 -- Web Event


Log Name:      Application

Source:        ASP.NET 2.0.50727.0

Date:          19/02/2017 16:07:54

Event ID:      1309

Task Category: Web Event

Level:         Warning

Keywords:      Classic

User:          N/A

Computer:      Myexchange2010.local


Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 2/19/2017 …
The computer is running Windows 10 PRO version 1607.  There are two errors present - event ID 1000 and event ID 1026. The error message that appears on the screen is BlackBerry Link has stopped working - A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.

the software was uninstalled and reinstalled with the same results.
Blackberry has opened up BBM to developers via SDK

Does anyone know if both parties involved in such a conversation need to have BBM/App using SDK?

That is, let's say I develop an app called Company Phone using this SDK. I then want to talk to my mother who uses her normal voice line. Is this possible?
For our mobile device management/ corporate owned device solution we are currently using BES 10/ BB10 devices. These work well, especially with email since the 'always synced' functionality for mail is great and this is what the execs want.

I understand that BB10 devices are now End of Life and Blackberry are looking at Android OS. I'm not clear who will actually make the devices, will these still be branded Blackberry?

Secondly, how will this this OS change affect the benefits we had of Blackberry OS, such as the email sync and compressed data?


BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.