[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x

Broadband

10K

Solutions

14K

Contributors

The term broadband commonly refers to high-speed Internet access that is always on and faster than the traditional dial-up access. Broadband includes several high-speed transmission technologies such as digital subscriber line (DSL), cable, fiber optics, wireless (for which there is a separate topic), satellite and broadband over powerlines (BPL).

Share tech news, updates, or what's on your mind.

Sign up to Post

I need assistance in diagnosing cable broadband internet issues at my Girlfriends house where she and her daughter reside.
The modem being used is a Technicolor MediaAccess TC8715D and these problems have most recently affected me also.
Today, it was connected to my laptop via wifi and stopped working almost immediately after I sent the first email.
I am one room over from the router so the distance is not a problem and should be more stable on the non-5G band but it wasn't working.
I connected via the 5G band and even though I had slightly lower signal strength according to the bars showing, and it appeared to be more stable, when the opposite should be true. Everything is now working again on the higher band, but will inevitably stop working, causing me to have to switch bands again.
We have of course restarted the router, with little positive results.
I think it's the company Spectrum that is at fault in this area but I can't confirm it.
What I would like to do is find a measurable metric that would clearly identify the problem and allow me more of a leg to stand on when it came to asking Spectrum to fix the stability issues that might exist.
Assistance is greatly appreciated.
0
Bootstrap 4: Exploring New Features
LVL 12
Bootstrap 4: Exploring New Features

Learn how to use and navigate the new features included in Bootstrap 4, the most popular HTML, CSS, and JavaScript framework for developing responsive, mobile-first websites.

We have two isps (Virgin and BT) and both hubs have been tested independently and work as advertised.

However, the point of having two isps is that, in the event of one going down, we still have a service.

Hence they are both connected to a Netgear ProSafe Bonding Router. (which, when it's working properly also bonds the services and allows us to approximately double our broadband speed in certain use cases)

My problem is that the router recognises the Virgin Hub, no problem. But does not recognise the BT Hub and this the admin screen is telling me that WAN 2 (the BT hub) is down, when it isn't.

I thought I'd cracked it when I realised that the default ip address of the BT hub was 192.168.1.254 which was already occupied by a Novell Server. So I changed the hub address to .200. Forced the router to refresh its search for hubs.  Nada.

Any ideas?
0
https://www.experts-exchange.com/questions/29118598/VONETS-VAR11N-manual-driver-functionality.html

Just received the Vonets device & tried the above suggestion of setting it to "Bridge + Wifi repeater"
followed by steps in page 7 & 8 below:
https://www.manualslib.com/manual/1044556/Vonets-Var11n-300.html?page=7#manual
https://www.manualslib.com/manual/1044556/Vonets-Var11n-300.html?page=8#manual

Q1:
I'm able to use it as Wifi repeater ie by placing it say 12 ft away from my Wifi broadband
router & with my laptop is a 'blind spot' of my bedroom, my laptop could connect to that
device "wifi hotspot" & get to Internet (which previously my laptop cant get to Internet).

Now, the other requirement as per the original enquiry in the EE link is to connect it to
a LAN port & serve as Wifi hotspot: can't get this working: when laptop tried connecting
to this device's SSID, it prompted for password which when I enter, it simply gave the
message "password not right" though without connecting this device to a LAN port, the
very same password works.   I've tested connecting the built-in LAN cable to LAN port
OR (ie one at a time) using a LAN cable to wire the WAN port of device to wall's LAN port.

Q2:
If this works, the next thing I'll need is to connect this device to my laptop (while my
laptop is connected to a LAN port on wall & serve Wifi hotspot to others
0
Having a very strange issue whereby a few webpages do not display correctly on all computers in the office (including a mobile phone  - not on the company domain).
Two examples are speedtest and westin (see below)

speedtest.net page
westin.JPG
As such I am doubting the issue is related to any specific computer. Have spoken with the ISP (BT) and they say if they come and visit they will charge if it is not a BT related broadband issue. I am guessing the issue must be either on the router or somehow network related. I have tried local stuff like flushing the DNS, changing DNS to  8.8.8.8 etc but running out of ideas, apart from perhaps resetting the router. Apparently all was working fine up until a couple of days ago on this network. Any help/ideas would be appreciated.
0
We are a serviced office and have freely just passed broadband between all the tenants.
Since one of the tenants are taking a lot of the bandwidth we now need to apply limits to the pipe.
I’ve checked with out switch and we can only limit upload.
Please can somebody suggest the best way to do this? We can get new hardware if required. But not sure if this is usually achieved via switch or router and how it passes through for 30 separate tenants.
Thanks in advanced.
0
Is there any Broadband or Fiber Internet Service Provide (ISP) in the USA, which provides 35 or 40Mbps Upload Speed or a symmetrical DL/UL speed below $260?
0
I have a customer who is experiencing slow online service with Comcast. I have done the basic cleaning eliminating junk files, malware, etc without success. Rebooted the router, changed internet channels, etc. with now success. Since they are connected wirelessly I ran a speed test with Speakeasy. The test defaulted to the Miami NOC where the download speed was ridiculous at 15mbs however when I switched to a different NOC she was getting the speed that she was paying for which was 60-80 mbs and higher. I did this with a different speed test provider as well which showed the same disparity. The only one that showed a fast download time was Comcast's own speed test which of course I expected because in 10 years I have never seen a slow speed using Comcast's tests.
I hooked her up directly to the router with Ethernet and while the speeds were obviously better I received the same differences from various NOCS. Miami low, Atlanta, New York and California high.
My question is this. Does Comcast or for that matter any provider determine which NOC a router goes to by default or is it configurable somehow within the browser?
Or better yet, what am I missing here?
Any help on the subject will help me before I contact Comcast support for her which I'm reluctant to do until I get more information. I'm sure that they will run their test and say everything is OK and it isn't.  Thank you very much for any help anyone can provide.
Kindest regards,
Wayne Hudson
0
Hello,

I have one hyperv server and two virtual machines on it. VM01 (10.0.0.50) and VM02 (20.0.0.50)

There are two different person. user1 and user2. these both are on different remote locations.

User1 want to access VM01 remotely and User2 want to access VM02 remotely. I dont want to use teamviewer

I have one Public static IP address on my broadband router and Private IP address on the router is 10.0.0.1.
tell me how I can give them remote access. because I can use port forwarding but It will use for one VM. how my second vm can be accessable to my second user?

Regards
0
So i have a Standard home broadband Netgear router (DGND3700v2) it connects  to ADSL using a phone line.

can I use a RJ11 TO RJ45 converter and then plug that phone line straight into the outside ethernet port of an ASA5506 and then configure the port to use PPPoe with the credentials from my ISP? would that work?

Thanks
J
0
Do cable broadband "splitters" work ?

Problem: one cable going into "TV Box" but if I remove this and use a "splitter". Does this mean I connect it to a cable modem?
0
Microsoft Azure 2017
LVL 12
Microsoft Azure 2017

Azure has a changed a lot since it was originally introduce by adding new services and features. Do you know everything you need to about Azure? This course will teach you about the Azure App Service, monitoring and application insights, DevOps, and Team Services.

hii I have a 10meg line and when I play online my ping wil start normal on about 250ping but after a wile my ping wil jump to 999 for about 10 seconds and back to normal sometimes longer how can I fix what can I do.
0
No matter what router I use, I only get 30 - 50% of the internet speed through it.

If I connect a laptop directly to the Comcast modem, which is in "Bridge mode" so that the connected device gets a public IP address via DHCP, I get about 100mbps.  If I connect a router BETWEEN the modem and the laptop, the speed falls to 30-50.  There is NO OTHER device connected to the router or the modem.  I have confirmed this problem using a SonicWall TZ400, a Cisco RV180, an ASUS RT-N12, and a UTT ER518.  The issue remains for each of those routers.  I also used the same patch cables for each measurement.  Wireless is not involved.  

Why does this happen and how do I change it?
0
I have a Domain(India Reseller Club) Which I hosted in a different hosting platform "freehosting"
i cannot open it in any device over my broadband but it opens easily in other network
i tried cleaning chache and all
 
when i ping the domain name it says host name not found
and when i ping server address i get replies
0
Dear all,

I would like to seek for all experts for help.
My company has a fortigate 40C firewall, and recently it kept giving me problems, which WAN1 was intermitent down. And after several minutes, it auto connect back. I got checked in the log files, nothing that i can find from there. Is it due to heavy usage of internet that caused the WAN link was down?

May i know how can i troubleshoot for such kind of issue? Kindly please assist.

Thanks,
Kim
0
I work in a hospital. We use the Stratus iPad app for interpretation.  We have a guest internet circuit that these iPads are on.  The circuit was recently upgraded from 35 Mbps to 100 Mbps. No other changes that i know of. Around that time the Stratus app stopped connecting. There is an asa 5505 on this circuit, but only default config is enabled.

 I took the ipad home and the app worked fine on my home wifi.  I ahve contacted the vendor and our ISP. Both claim it must be a firewall issue, but nothing has changed.  Any ideas?
0
Virgin Media is my broadband provider in the UK.
I have members of my household utilising the broadband for running nodes etc for 24/7 bit coining mining etc.  Whilst this not only consumes wasted electricity that I am paying for, it is also consuming my bandwidth.

What settings can I change in my Virgin Media superhub to essentially block all these types of activities and others which I might not be fully clued up on.  I don't want to block individual PCs by mac filtering, only port numbers and such sites other than web sites and youtube etc.

I don't want to enter into any moral debates with individuals here either pls, just facts to block my router from running these type of services.
0
I recently moved a small Call Center from one location to another. They contacted me late in the game to help them get a new call center setup with very little time. This left me with Comcast as the only ISP to choose from that could install services within their timetable. We decided to go with their new Gigabit package, which includes their new Gb modem. The client also chose to go with Jive for their PBX needs and subsequently ordered 20 Yealink T40P IP phones. Let the issues begin...

Comcast's modem would partially default to factory settings once a week. When I say partial, I mean things such as factory internal Gateway IP and Subnet revert back; passwords are set to default, yet the SSID's are still what we created. Comcast claims that they can ping the modem but when I test connectivity inside the modem to the internet I get 0/4 packets received. This test was run by the modem internal troubleshooting software. The Uptime clock inside the modem says 17,500+ days, which is not possible since we have reset the modem within the last 24 hours and we have only had the service for three weeks. We have factory reset the modem, replaced it with a new one, and we are still having the Yealink phones not obtain an IP address, or they have an IP address but say "No Service", even after they have previously worked. Phones continue to drop off of the network in that manner, and PC's that are using pass-through are losing connectivity as well. No matter how many factory resets on …
0
my boss has an ...@btinternet.com email account on his iPhone. When  he's connected to talktalk broadband at his home, the account shows error 'port 993 timed out' when synchronising. If the phone is connected to another network or using 3G/4G, it works fine.

The error began a few days ago.

Steps taken;
-turned device off/on
-removed/re-added mail account
-tried toggling SSL on/off
-Spoken to ISP who were unable to help

I'm assuming this is simply an ISP fault but any help would be appreciated.

Thanks
John
0
I have a network of about 30 users with a 100x100 fiber connection with Spectrum.  I am using a Sonicwall firewall.  I did a speedtest and saw 96 down and on 6 up so I called Spectrum and they told me we were over utilized and it was extreme.  My question is; how can I figure out what machine is using my bandwidth and narrow down my issue?
0
OWASP: Forgery and Phishing
LVL 12
OWASP: Forgery and Phishing

Learn the techniques to avoid forgery and phishing attacks and the types of attacks an application or network may face.

I had this question after viewing Setup webcam to take photo every minute.

I don't even know if this is possible but I would like to automate a WiFi cam to email me a photo from my rooftop at regular intervals - say every half hour. I only want stills and want them emailed to a digital WiFi photo frame. The idea is to enjoy the view that I don't have but avoiding killing the broadband with continuous video streaming. I have heard about yawcam which seems to have this functionality, but appears to be for Windows only.
Thanks
0
Hi

I am running a Asus router with Asus WRT-Merlin as the firmware.

Until recently I always used Google's DNS servers of 8.8.8.8 and 8.8.4.4 rather than my ISP's as I thought for international traffic there was a slight speed improvement and that has worked fine for years.

However I recently moved to a new property and as per usual was using the Google DNS servers and everything is fine for a few days until my broadband starts getting really slow and if I go and change the DNS servers to automatically use my ISP's the broadband speed goes back to normal again for a few days until the same thing happens and then I again switch back to Google and keep repeating this process for months now.

I am fairly technical when it comes to networks but I can't figure out why this would be the case that I have to change the DNS servers three times a week to keep my broadband speed consistent. I know that DNS servers could be experiencing a slow down so it makes sense to switch DNS servers for a while but to have to repeat this on such as regular basis seems to apply there is a something else up with either my broadband connection as a whole or my router. It's not such a hardship to make the change but would rather not have to do it if I can avoid it and I am more curious than annoyed with the situation.

If someone has any ideas about what is going on or ever heard of something similar before?

Doubt it helps or makes a difference but previously I have always lived in a …
0
Hi.

My home broadband is, as I understand it, fibre to the local junction box (less than a mile away) and then very old copper to my house. When I first signed up a couple of years ago, I was consistently getting around 40Mbs down and 10Mbps up.

During this period ( the "golden age") , the line would occasionally "fail" but, as I'll explain,  with minimal impact to me. I say "fail" because Ping and TraceRT worked, but more importantly, using a VPN (Witopia), I could happily "punch through" the problem and reliably get my full 40Mbps. The ISP engineer would eventually arrive out, test the line, agree that it could support 40Mbs, agree that there was no problem in my house, go away, do "someting" and my connection would go back to providing 40mbs without the VPN. Happy days, indeed,

Sadly, back in May. at 23:36 one night, my line went down and when it came back *three* minutes later, my max speed had gone from 40Mbps to 22Mps (with upload going from 10Mbps to 3.3Mbps). Aargh! Unfortunately, I had neither the time nor the energy to get into an extended row with my ISP and "settled" for 30Mbps down, 10Mbps up (which I verified independently).

And now my latest situation - as of a week or so ago, performance has collapsed. Some times my line supports 30Mbs/10Mbps, but for extended periods, I'm getting some data, but usually not enough to even load a web page. Unless, of course, I use my VPN. But not all of its setups work - I get a perfect connection using …
0
I'm trying to understand the assignment of IP addresses when the broadband modem (for example Draytek 130, which in the UK only operates in bridge mode) is separate from the router.

My understanding is that a bridge operates at level 2; it passes packets from one side to the other, converting between the different technologies at levels 2 and 1 (in this case between Ethernet on the inside and some-telephone-stuff (which I don't really understand) on the outside.  Therefore it has no IP address of its own, IP being a level 3 thing.

So if the ISP assigns an IP address to the subscriber of (say) 81.152.10.12, then that's what the WAN port of the router is, and the modem is transparent at the IP level.

But the manual for the Draytek modem says that if you connect a PC to the ethernet port it can get a DHCP address in 192.168.2.x.  That's the same ethernet port that bridges 81.152.10.12 to the WAN port of the router.  How can this be? Does the modem run a web server on some 192.168.2.x address at the same time as bridging the external IP address to the router?

Like this?  Have I got that right?
=====broadband==== MODEM ====81.152.10.12=== router
                     |
		     |--- 192.168.2.x ---- PC

Open in new window

0
Hi there,

I have been on ADSL in my apartment for 5 years and only JUST found out that there is actually a fibre to the building connection which then branches out via VDSL to the copper of all the apartments, I am looking to switch over immediately. However I am hesitant to disconnect my current ADSL as I rely heavily on the internet and downtime would impact me badly.
I spoke to the company that provides the fibre and VDSL and they said that It is possibly I could have two connections running  (VDSL and ADSL) and that in my apartment complex they are completely seperate in terms of wiring. However this confuses me a bit as VDSL would be running through the same copper wiring that my ADSL is currently connected to right? (my modem would be plugging into the exact same place etc).

Would it be wise to disconnect the ADSL before I sign up with VDSL with this other provider? they would be sending out a technician to configure whatever needs to be done in the MDF room? and then set up the router etc. is that just meaning he would switch the inactive copper line (if there is one) onto the VDSL connection and then the VDSL modem would then be configured to detect that and run off of that? or do they not know what they are talking about.

Also is it possible to have the internet on VDSL and keep the phone number and line active with my old provider as I cant be bothered to switch that over aswell or is that not possible? I need to get this done ASAP so any help would be …
0
We have MPLS connection 4 MB Internet. There are 25 Users in Network very poor internet here. I try contact service provider they said no problem in connectivity, probably in your network . How can i fix this issue.
0

Broadband

10K

Solutions

14K

Contributors

The term broadband commonly refers to high-speed Internet access that is always on and faster than the traditional dial-up access. Broadband includes several high-speed transmission technologies such as digital subscriber line (DSL), cable, fiber optics, wireless (for which there is a separate topic), satellite and broadband over powerlines (BPL).