Business Communication Help & Support

Question by

Scott McDaniel (EE MVE )

2020-01-19Solved

Setting up Conference Calling with 3CX

I'm setting up a 3CX PBX on Amazon Lightsail, and I'm having trouble with setting up conference calling that will allow external participants to dial in (like FreeConferenceCall.com, or other similar services).

I have my inbound and outbound calls working, so I assume my basic setup is okay. I have one number I purchased from Skyetel (the VOIP provider I'm using), and I have another number that's being ported in from Skype (not yet active on Skyetel).

However, I'm not sure how to properly setup conference calling on 3CX. I have a single extension (00), and I have all of my trunks (inbound and outbound) set with the "Trunk" value of *1949 (the last 4 digits of the number I purchased from Skyetel).

In Settings >> General >> Conference, I set my Conference Extension to 00 (the only one I have), and I've set my External Number to the number I purchased from Skyetel (the one ending in 1949).

Are there other settings I need to host conference calls?

7 Comments

LVL 87

Question by

Scott McDaniel (EE MVE )

2020-01-16Solved

Switching from Skype

Now that Skype no longer allows a customized voicemail greeting, I'm looking for an alternative.

I have a Skype Number that I'll port over to the new system, so it needs to accept incoming calls on that number. Other than that all I really care about is voicemail. Skype cost me about $100 a year for the number + my plan, and I'd sure like to stick around that price range.

Any ideas?

7 Comments

Hello in a conversation the subject of data analytics arose, companies worldwide are spending more on data analytics. Can some expert give me example of what is data analytics and possible tools or apps that can be used?

7 Comments

Hello Experts
I need to deliver via web, xlm and pdf files (electronic invoices)
Two ways to deliver.
1. The customer logs in with username and password then he sees all his invoices and can download any.
2. The visitor does not log but enters the invoice number and company ID, without identifying himself,
Then the site shows the content of that particular invoice and allows to download both formats PDF and XLM.

Is there an already finished product that can do this for us?
or which is the best company you would recommend to develop it.
Regards,

3 Comments

I'd like to come up with some clever tagline or rhyme for having our users reboot on Thursday. After we push security updates to endpoints, I want the users to reboot, so I'd like a clever tagline. For example, if I wanted my users to drink more water, I could say something like, "It's Thirsty Thursday, please make sure you drink plenty of water today!" Or if I wanted my users to attend a meeting on Tuesday, "It's Technology Tuesday, please come to our technology meeting today!"

Can someone come up with a clever idea because "Reboot Thursday" or "Restart Thursday" just doesn't have a good ring to it!

5 Comments

I have Aliexpress affiliate website where I am getting most of my traffic from Search.

(http://aliexpressions.com)
(www.essmen.com)

The sites have been around for about 45 days.

I have placed links on Twitter, Reddit, Google Plus, Facebook and Instagram for traffic. And, I have completed the Google Analytics and Google Console.

I submitted the websites to other search engines a few days ago.

I placed the sites on Hotjar, the free version.

I am looking to get more "free" traffic!

I was told that it is best to let the website's index in Google for about six months.

I am going to send out press releases.

I need some good ideas for more traffic. Can you help me? I am a newbie. Thanks in advance.

***Note I tried to put one of my Affiliate Website on Outbrain. I was told that my websites are not a good fit for their Native Ad.***

5 Comments

I don’t want someone I’m in contact to know what the last on line time was so perhaps messenger is the better option ....

But do they have to be a FB a friend to message them ?

Your thoughts ?

1 Comment

Not sure if this is the right place to post this query:

I just joined an organization as IT Security & IT Risk Manager &
is asked to do a self-introduction of myself in the company's
board of management (C-Suite, directors).

I've never done this to a board before, so I'm looking for some
appropriate scripts/articles that I could go through so will be
good if anyone can share any good links/materials.

It's a maritime organization who created this function in view
of recent major local cyber breaches.

Thought of including the following :
a) My name & people often call my initials (UPS) as United Parcel Service
b) I onboarded about ten days ago & found the colleagues are warm and helpful
c) I study Computer Science in xxx Univ (mention year of graduation?) & ventured
into IT Security the last 5 years as it's one of the trendiest/popular career
currently
d) I was working with IT providers and financial industry most of my career
(not sure if it's a good idea to mention the names of past employers?)

...

4 Comments

I work for a utility company (I'm a college student). Outages are part of life.

Whenever there is an outage, the phone rings off the hook. I kind of have set a goal to stop these phone calls so the office can be more productive.

My first idea wasn't accepted and it probably wasn't the best way to do this. I wanted to send out postcards to customers to get their cell phone number, then create an application in Twilio so we could easily text them to let them know their water is off. Then text them when it's back on.

Our current website is bush-league (consolidatedutilities.com). I'm rebuilding the site in WordPress, and right now I have a Bootstrap carousel that I'm going to integrate as a custom post type. The office can post alerts, I may create a shortcode that links to the posts page so they can use it during a hurricane.

So one thing I was thinking about doing is using an answering service - I've noticed my electric company tells me they are aware of the outage and that they are working on it. I don't talk to anyone but I know they are aware of the outage and they give me a time estimate.

I wanted to propose maybe using an answering service that can be turned on to say 'we are aware of the outage' maybe point them to our website. I have no idea how to use an answering service. I don't know anything about those services, those answering services offices have.

Any suggestions to stop the calls would be appreciated. I really wish they would let us send out …

6 Comments

Hi
I got this mail, out of nowhere, supposedly from LinkedIn, with a job offer on Facebook

It can't be for real, can it?
Can businesses comb the deserts of linked-in and send offers?
I won't respond, I'm not interested, also
What clues are there that it is fake?

----- Forwarded Message -----
From: Sarah T. <inmail-hit-reply@linkedin.com>
To: -----snip-------  <-----snip------@yahoo.com>
Sent: Friday, May 4, 2018, 1:56:00 PM EDT
Subject: Opportunity with Amazon Teams (in Bay Area, Seattle or Boulder!)

Hi ------Snip-----, 

*****Your time is very valuable. If you are not interested, feel free to decline using the "Not Interested" Quick Reply below:

My name is Sarah and I am a technical recruiter partnering with teams at Amazon to find talented software engineers and managers. After taking a look at your profile, I think you could be a wonderful fit for Amazon teams in Seattle, Bay Area or Boulder.

If you are interested either now or in the future, I would like to set up a time to discuss the positions to see if they align with your interests and career goals. I focus on mid- to senior-level software development and leadership direct hire positions involving architecture and high-level design, and developing some of the most important customer-facing features core to Amazon's business. 

I look forward to hearing from you soon!

Sarah Teng

Sarah
steng@vitalsourceit.com

Open in new window

Of the Sarah Teng's on FB, none are in Boulder, Co, - or Amazon employees
What would happen if I clicked their button?

Thanks

5 Comments

Dear Experts

We are using SugarCRM enterprise edition for sales force automation for marketing campaigns and sales work force now we have a requirement for business intelligence solution for SugarCRM enterprise edition.
1. I have heard of CognosBI from IBM few years ago is this still the best BI to go for.
or any other BI tool please suggest

Thanks in advance.

1 Comment

Is it better to submit one press release to many sites, or just one? It seems to me that it is overkill to submit one press release to many, but I seek your advice. :) Thanks in advance.

2 Comments

Hi

I am trying to help out a friend in a small business. Her partner (material supplier) is a 500 miles away. My friend's employee (at this end) is not especially computer literate, but is able to (and open) to learning new software if shown and if the software has already been set up.

Events that occur.

1) Material Supplier sends stock. Each individual item has a stock number
2) File is sent to identify stock number with associated picture
4) Stock is received by my friend's business and added to local inventory
5) Items received (local inventory) are sold

Here is what is required.

1) Secure access / encrypted data
2) Local database (my friend's) is read-only by supplier (at any time)
3) Remote database is read-only by my friend (at any time)
3) Supplier needs to know that Sent Stock = Local Stock - sold stock. My friend needs same
4) Particulars of transaction must be available to Supplier.
5) My friend may have some information (such as customer data) which in not relevant to the relationship and therefore kept secure and private.

Please note. The my friend's computer and the supplier's computer are not networked. Also, each business use Microsoft Office and at least Windows XP (likely both use Windows 7)

I may have asked the question in a way that would bias the reply towards a MS Access or Excel solution. I have worked with MS Access and Excel but never in a situation like this.

I hope that I have stated the question …

2 Comments

Having spent many years as a senior journalist I know what a waste of time the submission of most press releases are regarding press coverage.
However, I recall reading somewhere that the electronic press release service act as back links for one's site. Is this correct?
Also I recall that the publication of a press release on an Internet article site submission of articles (naturally with the url) also amounted to gaining backlinks.. Is this the case?
Any tips re gaining backlinks along these lines.
These paid services look like a waste of money unlike some of the better directories like best of the web. Any thoughts please???

11 Comments

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