Business Management

Business Management organizes and coordinates company activities in order to successfully meet goals and positively impact revenue. Professionals in this line of work include managers, directors, VPs, and C-suite individuals who oversee departments and projects. This line of work requires a thorough understanding of cost, risk, and ways to measure success as well as actionable skills in project management, human resources, legal training, and accounting.

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I work for a utility company (I'm a college student). Outages are part of life.

Whenever there is an outage, the phone rings off the hook. I kind of have set a goal to stop these phone calls so the office can be more productive.

My first idea wasn't accepted and it probably wasn't the best way to do this. I wanted to send out postcards to customers to get their cell phone number, then create an application in Twilio so we could easily text them to let them know their water is off. Then text them when it's back on.

Our current website is bush-league (consolidatedutilities.com). I'm rebuilding the site in WordPress, and right now I have a Bootstrap carousel that I'm going to integrate as a custom post type. The office can post alerts, I may create a shortcode that links to the posts page so they can use it during a hurricane.

So one thing I was thinking about doing is using an answering service - I've noticed my electric company tells me they are aware of the outage and that they are working on it. I don't talk to anyone but I know they are aware of the outage and they give me a time estimate.

I wanted to propose  maybe using an answering service that can be turned on to say 'we are aware of the outage' maybe point them to our website. I have no idea how to use an answering service. I don't know anything about those services, those answering services offices have.

Any suggestions to stop the calls would be appreciated. I really wish they would let us send out …
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Determine the Perfect Price for Your IT Services
Determine the Perfect Price for Your IT Services

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Hi Experts.  I own an IT services company and most of my customers are on the break fix model.   And they seem to be ok with that, but occasionally I do have someone wanting to know about a monthly service plan.   I have a potential customer that has 5 pc's.  One of those pc's is acting as a file server (but not an actual server OS).    
I am looking at a recommendation on how to set this up.   I don't see them needing a lot of help, possibly a couple of hours per month.  Let's say I have a contract for 3 hours per month at $105 per month.   And for 3 months, they only use 1 hour each month.  Do you carry those over?  What is something happens in 1 month that they need 10 hrs service?  
Just trying to get a feel on how to quote them something.     I think the idea is that you want to give the customer the feeling that they are getting a better deal to have the monthly agreement and that they don't have a large bill one month.
Thanks for the help!
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How to close a solicitation on Kickstarter?

I opened an attempt to receive startup funds on Kickstarter.com, but then the issue came that I was pursuing it the wrong way, so I desired to close the solicitation, but their
policies make it difficult to close the solicitation. It's stuck there waiting for me to "push the button" that makes the solicitation go live. I want to force it to close and then try to start over when I am ready.
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I have an associates in IT from a technical school. I have been working In IT for several years and i'm currently in a management position.  I'm thinking about going back to school to finish my Bachelor's in order to climb up the management/executive ladder. I can not go to school in the daytime because of my job and a family to support.  I'm willing to go to school in the evenings/weekends. Looking at today's economy and job market, Do you believe that I should continue to persue a BS degree in IT with my experience or pursue a BA/BS Business Management/Administration degree? It seems like the business degree will open more doors in future for future jobs but the IT will get me more pay. I would like your opinions on both. Thanks.
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Business Management

Business Management organizes and coordinates company activities in order to successfully meet goals and positively impact revenue. Professionals in this line of work include managers, directors, VPs, and C-suite individuals who oversee departments and projects. This line of work requires a thorough understanding of cost, risk, and ways to measure success as well as actionable skills in project management, human resources, legal training, and accounting.

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