Citrix

12K

Solutions

8K

Contributors

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.

Share tech news, updates, or what's on your mind.

Sign up to Post

People,

What's the difference between: VMware Horizon and VMware Horizon Mirage ?

My goal is to be able to deploy personalized virtual desktop (VDI solution) so that the users in my company can use it like a Terminal Server but it is deployed from one Golden Image for standardization.

Previously in Citrix world, it is XenDesktop, but in VMware I'm not sure.
VMware ThinApp is the tool/software which can be used to deliver virtualized application running on the Terminal Server like XenApp.

Thanks,
0
NFR key for Veeam Agent for Linux
LVL 1
NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

A user will open a pdf file.  Almost immediately after the pdf opens, adobe reader becomes into a not responding state.  When this happens the adobe reader window goes gray.  The user will force close the adobe reader.  While this is happening it does not matter the location of the pdf file.  It can be an attachment in outlook 2010, located on the network or on the persons desktop.  
We had 1 person after a while adobe became response, other user where the block never cleared.

Best GUESS - It seems like adobe is attempting to access the internet, and becomes non-responsive when its internet connection fails.  The user has to authenticate to the proxy to be able access the internet.  We have had the user authenticate to the internet, but still adobe stays non responsive.

What tools could be use to identify why adobe becomes non-responsive in citrix?
0
When my domain users log into My Citrix servers they are able to see the network icon to see all the servers on the network etc.

I believe I need to create a policy to stop this on the server.

The Citrix servers are Windows Server 2012 virtual servers.
I only want the regular domain users to be restricted.

Where would i go to create this?
0
Users connect to Citrix Session from linux Wyse thin clients and have dual screen's however outlook will not maximize on one of these screens, however if you move it to the other screen it will maximize without issue.

if you connect to the citrix session from a windows PC the issue is not present and outlook will go full screen on both screens. , however up until some updates applied last night this issue was not present at all.

server is a VMware VM running 2008 r2, and office 2013.

anyone have any ideas?
0
Hello Experts, I've recent taken on a position at work administering / maintaining our Citrix farm.  The admin prior to me had set several services to run using his Domain Admin account, when he left naturally we disabled his account in AD.  Disabling his account caused all kinds of errors dud to services not being able to run using his credentials.  I've located several services & changed to a generic Domain account with proper authority, but I'm having a hard time locating all the services, is there a script or another way to tell which services rely on his credentials to run?

Current Config - 5 Server Citrix Farm, running XenApp / XenDesktop 6.0.  All running 2008 R2
0
We have 2 Citrix servers and both have Access on them.  The users use accde to open the frontend.  For some reason today on one of the servers we are getting the message "The database is in an unrecognized format"  
I tested the users frontend directly from the database server it is stored on and it opens fine.
I also tested it from the Citrix server and it gets the error.
The accdb open fine, just not the accde

I did a Compile and created a new accde and placed it in the users folder.  I did a repair of Office on the server.

The server is 2016 and the database is 2013 Professional

What could be the cause
0
This AM we started to have an issue with citrix users dragging office products to a second monitor. The window goes blank and is just a outline. So far this is happening to 2 users.
-Dell latitude can't move excel to second monitor. It was set to start on second monitor which made it unusable until we moved it.
-Wyse Thin client can't move outlook to second monitor.  Same exact symptoms.

All are x86 local installs of office 2016 licensed through office 365
The server is windows 2008R2
Citrix is xenapp6.5

No changes were made to my knowledge. Maybe some windows updates.

Deleting the citrix profiles does not fix the problem.  Two completely different hardware footprints (thin client and laptop)
Ideas?

I tried disabling hardware acceleration in the outlook client, no help.
0
Citrix 6.5, web interface server 5.4

2x Citrix Web servers - both configured identically.  We have noticed that if you log into WI server 2 and launch the ICA session then it works without issue.  On WI server 1 it does nothing.

Both work in Chrome (prompts for ICA download so not automatically) and apps launch ok on both, just not desktops.

Externally these servers are accessed via the Netscaler and look to work without issue but the fact WI server 1 doesn't work locally is bugging me.  It generates an event ID 21002 every time a launch is tried - we have reset ASP.net and followed every KB and tip going but to no avail.....
0
Hi

Am trying to prevent copy from RDS and Citrix servers to our remote users machines, but would like them to be able to copy from their machines to Servers?

How can this be achieved, I know there are polices that can block both copy and paste altogether but am after one-way .

Thanks
0
I have a server that is able to ping any device on a network except 1.

so let say the network address is 192.168. A. 0

I can ping all devices on A network except IP 192.168.A.10.

However 192.168.A.10 can ping the server.

Can someone advise me on this?
0
Enroll in August's Course of the Month
LVL 9
Enroll in August's Course of the Month

August's CompTIA IT Fundamentals course includes 19 hours of basic computer principle modules and prepares you for the certification exam. It's free for Premium Members, Team Accounts, and Qualified Experts!

Hello,

I am new to XenServer, coming from VM ESXi, which I presently will say prefer.

New env looks to have either the free or essentials version, but I not sure.  I see two XenServers with Pools under them in the XenServerCenter, but only one of the two(bottom) allows access to alerts where you can set alerts, which I believe indicates it's licensed!?

Pool1 w/two host - XServer 6.1 Build 59235p DBV:2010.0521
Pool2 w/Two host - Xserver 7.2 Build 2017-05-11 DBV: 2017.0517

The first of the two(top) shows it's pool and hosts listed on top, does not allow setting alerts and says licensing upgrade required.   So, I am assuming this setup, being managed through the single Xcenter console, is not licensed?  

Either way, under the aforementioned pool and hosts there is a vmhost that tends to be high in CPU when you check the top tier Xenserver/Pool performance tab where I see 21 CPU # listed.  I have to go to each vmhost and it's performance tab to find the specific vmhost with the corresponding high CPU usage.  Is  there any free ty in apps or scripting options that could ty things together and definitively tell you which Host is reflecting high resource use, cpu  in particular in this instance but memory, too, etc...?

Thank you.
0
Running server 2008 r2 and citrix xenapp 6.5.. We have had a GPO in place for locking computers and citrix desktops after a 30 period. We have been fighting with end users to lock their computer when they are away from their desk and most users are good about but some just don't do it. So we came up with a plan for frequent offenders we would create a new OU and throw them in it and configure a GPO that would lock their computer after 3 mins. So we did that and it works for users that have a PC but users that have use a thin client and run a citrix desktop it doesn't work for. Any ideas how we can get this scenario to work?
0
I am a physician using a citrix app downloaded on my microsoft surface pro4 from the windows app store. I use a dragon medical practice edition 2 to dictate in to the EMR. At present, I can copy and paste within the session, but cannot copy and paste anything on to an outside document, for example cannot do copy and paste from the EMR session in to a microsoft word document on my surface pro4. this issue was not happening with the hospital provided citrix application which my guess is a older version, but I do not wish to use it as it is slow with the dragon dictation. Also, I noted that I cannot send commands through dragon, like enter template which usually uses the copy and paste function. Any thoughts or work around to this issue?
Thanks.

Mohammed Shareef
0
Hi I had a question concerning citrix app on windows 10, and inability to copy and paste from citrix to outside fields like a MS word document, but not within the citrix session. I am physician using dragon software to dictate patient notes and my citrix app is from the windows app store. thanks in advance.
0
App-V 5.1 on Windows Server 2008 R2 XenApp server (PVS gold image) with AppSense to personalize

For a few weeks now, not entirely sure when it began, the 'user logon' side of the App-V publishing is constantly failing for all users.  The periodic (hourly, in my case) user refresh is still working, I believe, because the icons do appear on the user desktop after a very long wait (although more like 15 minutes than 60, but it varies)

I then check the event log on the client and I get these two for every user logon...

Log Name:      Microsoft-AppV-Client/Admin
Source:        Microsoft-AppV-Client
Date:          03/08/2017 13:30:09
Event ID:      19203
Task Category: Publishing Refresh
Level:         Error
Keywords:      Publishing Refresh
User:          DOMAIN\pf1004
Computer:      xen13.domain.local
Description:
HttpRequest sendRequest failed.
 URL: http://ctxapp-v01.domain.local:82/
 Error code: 0x45500D27 - 0x80190193

Open in new window



Log Name:      Microsoft-AppV-Client/Admin
Source:        Microsoft-AppV-Client
Date:          03/08/2017 13:30:09
Event ID:      19102
Task Category: Publishing Refresh
Level:         Error
Keywords:      Publishing Refresh
User:          DOMAIN\pf1004
Computer:      xen13.domain.local
Description:
Getting server publishing data failed.
 URL: http://ctxapp-v01.domain.local:82/
 Error code: 0x45500D27 - 0x80190193

Open in new window



I have all my Windows event logs relocated to the persistent disk that I have for each XenApp server, but I've only just realised that I've forgotten to do this for the App-V Admin one, therefore I only have today's data for that.  I was hoping to go back through the logs to find out exactly when this all started happening, but no.

During the hour or so where the icons still haven't reached the desktop, if I do a Sync-AppVPublishingServer, then I get this...


Open in new window

0
We have one user that receives:   Error: not a privileged user when she attempts to connect through the web interface to our Netscaler for VPN access to our network.   Assuming this must be something incorrect with her local client software but can't figure out what or why?  We have tried re-installing it.   We have 200+ users using the same web url and method to connect from home and do not receive this error.  Can anyone help with some basic instructions?  We are not sys admins and they have not responded...we just need to get her working.   Thanks for any assistance.
netscaler_issue.png
0
Here's the situation:

We're a Citrix shop.  Most of our users launch XenDesktop session on iGel thin clients with multiple monitors.  That works fine.

I launch my XenDesktop the same way, but sometimes, I need to launch a XenDesktop session inside my XenDesktop session.  That is, I sit down at my iGel, launch my desktop (full screen, multi-monitor), then once I'm inside Windows, I log into Storefront and launch a different desktop.

I need that second desktop to appear Windowed, not full screen.  Right now, that second desktop opens full screen/multi-monitor, and I have to use Shift-F2 so that I can drag it sort-of-out-of-the-way.

The rub here is that I know that in the past, this worked fine.  I could open multiple XD sessions within Windows via Storefront Web and they would open in window-mode and I could minimize them while I worked.  Then, somehow, my Receiver decided that all my future XD sessions had to be full screen and I was borked from there on out.  Resetting my receiver doesn't help.

Any ideas?  I don't want to go editing delivery groups, master ICA files, or anything else that might effect most of my users' sessions.  I just want my sessions to launch in window mode when I launch them from my desktop receiver client.

Thanks!
Matt
0
I have a citrix environment on which users connect to.
For e-mail their is an Office 365 configuration with ADFS which syncs the usernames and passwords for single-sign on.

Now sometimes a different user quickly wants to check its e-mail while another user is logged on to the terminal. But when he goes to the webpage of O365 and starts typing his e-mail address, the logged on user is automatically logged on and the different user can't check its mail.

Is there a change that can be done so that this becomes possible?
We already tried with inPrivate browsing but also here it automatically logs on with the currently logged on windows user.
0
Xenapp 6.5 Intermittent issues since KB4012215 (WannaCry security fix)

Hi All,

Ever since we installed KB4012215 as part of MS recommended protection against ransomware\ 'Wannacry' into our Windows 2008 R2 Xenapp 6.5 base image we've seen constant intermittent issues with file handles and permissions related to user profiles, UPM, Office applications and RDS.

Issue 1 - when user logs on\ launches a session:  
Word - 'your autocorrect file C:\users\user\appdata\roaming\microsoft\office\MSO3081.acl could not be saved - click OK 'Word cannot open the existing file normal.dot'

Issue 2- when user logs on\ launches a session:
Outlook signature file goes missing for customers - they'll add and then they'll lose it again on another session later.

There seem be weird file and handler locks and registry handles not being released properly or quickly enough after logon. i.e. an application wont recognise required datafiles (XML) in user\ \appdata\roaming profile folder even though the file\ folder definitely exists and can be written to.
To our frustration we cannot replicate the problem however it seems that the issues manifest when a user logs onto a specific CITRIX server the first time around and then relaunch an application session on THAT server again within a given timeframe. Testing further indicates that if a user is logged off completely and then they log back onto that same server the issue is NOT present.
A server reboot clears the issue for a little …
0
Get your Conversational Ransomware Defense e‑book
LVL 1
Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

I have a Windows 2008 R2 server running virtually on XenServer. The server is a Citrix application server running WolfePak, which uses ADS (Advantage Database). We were previously on a Windows 2003 server. Since moving to Windows Server 2008 R2, we have been experiencing extreme slowness. At least twice as slow as the 2003 Server. I have read many articles saying there is a problem with ADS and Server 2008 R2. I have tried many things recommended with NO success. Can you help me find out what is going on? The new server has 1TB of space and 32GB of RAM. We are not close to running out of either. Help!
0
I am using a mail merge wizard within the Raiser's Edge database.  The merge wizard is conditional upon one field and a letter template is set up for each value in the letter field.  There are six separate letters.  The format is perfect in 5 of the 6 letters.

The merge field is a receipt number field that sits within table cell within the Word document.  ALL letters are based on the same template.  The field is formatted in each letter as Calibri 11. In 5 of the letters, the field comes out in Calibri 11.  However, for the 6th letter condition, the receipt number comes out in Tahoma 8.  I have tried using the MERGEFORMAT and charformat switches with no luck whatsoever.  In fact, when I tried the MERGEFORMAT switch, the field value completely disappeared.

I have removed this letter and have started from scratch and it just keeps happening with this particular letter code.

This is a database that is hosted through a Citrix server so I can't access the Normal file.

Does any one have any ideas that I can try?  I have been leaving this and coming back to it for the better part of a month and really need to figure out what is going on.

Thank you in advance for any help provided :)
0
We have two Xenapp 7.8 servers.  3 DC's.

I shut down 1 DC to replace the battery in the backup unit.  After it was off, no one could connect to Citrix.  I've checked the DNS settings on all Citrix related servers, and all DC's and they are correct.

The shut down of the DC did affect the local computers only Citrix.

Where do I start looking for the issue?
0
I was wondering if anyone else is seeing this behavior?  I have received zero response from Citrix.

When connecting to some Windows 10 computers using GoToAssist Expert, certain mouse clicks no longer work as expected. This seems to be limited to connecting to Windows 10 Creators Update (1703) machines.  It does not affect Windows 10 version 1607 machines.

Example 1: when trying to open an elevated command prompt (CMD), right clicking on "command prompt" does not give any choices such as "run as administrator".

Example 2: pressing the Windows key and starting "This PC" and then right clicking does not offer any choices such as properties.

There are many more.

The really interesting thing is that while remote computer is running the GoToAssist session, even directly accessing the machine through its attached keyboard and mouse will not provide the expected content from Windows 10. However, as soon as the GoToAssist session is closed, the same keystrokes and clicks on that machine yield the expected results from Windows. In other words, the open GoToAssist session causes Windows behavior to change both locally and remotely.

FYI, I am logged in locally and remotely as an administrator, and the GoToAssist program is running as a service.

Running GoToAssist Expert.  As far as I can tell, with the latest versions.
1
My team has had reoccurring issue with usb peripherals, ( keyboard, mouse, web cams) stop working.  Event logs ID 219 indicates several "Kernel-PnP" events  in which  drivers fail to load.  

Root hubs in device manager states  driver failed to load for hardware because previous instance of the driver is still in memory (code  38)    

the issue  does not reoccur once Citrix receiver is uninstalled.
so has anyone seen this issue and knows definitively why would Citrix receiver cause a fault.

Environment  - Win7 Ent -x64
0
We have many users experiencing intermitten crashes and lag with Microsoft office 2013 products.  We have 8 citrix servers and roughly 130 users.  Each citrix server is windows 2008 r2 and runs xenappp 6.5.  Just looking for some new ideas, we have been working at this awhile.
0

Citrix

12K

Solutions

8K

Contributors

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.