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Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.

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Hi Everyone
Recently I migrated a customers Exchange 2010 - to Exchange 2016 CU7.

After ended migration, with all mailboxes, smtp routing (in/out) and everything else, moved to the Exchange 2016 CU7, I´m experiencing strange things happening in the Users Outlook clients (both on Outlook 2010 fully updated - and Outlook 2016 )

1. When saving an email as draft - the header shows "sent Date and sent time" - even though the email is still only a draft - and has not been sent yet. The solution is to enable Exchange Cached mode, and both sent date and sent time disappears. But we do don´t want to enable Exchange Cached mode - and have multible large .ost files for each Outlook user on a Citrix Farm, with many servers.

2. Another problem I have experienced is when saving an attached email in html to .msg format, both the text font and text colour is reset to black - and a default text font (not the original). Again, only way to make this work and showed correctly in HTML, is to enable Exchange Cached mode, which as said in item 1, we do not want on a citrix farm with many Outlook users and many servers.

Could someone PLEASE help me resolved this - or at best, give me a hint of whats going on with Exchange 2016 CU 7 and the need for enabling Exchange Cached mode, to make things work as the did on Exchange 2010.

Peter, Hostnordic A/S
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Hi I am a physician using dragon dictation and use the citrix receiver to login to the EMR. I use the citrix receiver downloaded from the windows web store. The issue with this dictation is that some of the letters towards the end of the dictated sentence do not show up in the dictated text. for example, "25 year old male with headache' will be dictated as "25 year ol". when you check  the recognition history in the dragon dictation software the words are fully recognized but only partially entered in to a dictation. I am using windows 10 based PC. Any thoughts.
Hi All

Please can you help me with these errors i'm getting every time i start the receiver? i'm receiving these error messages when the apps are starting  please see my SS for your reference.
I'm using windows server 208r2
I'm trying to get list of published apps and users from Citrix XenApp 6.5 with this procedure from MS Access:

Sub sCitrix_Apps()
    Dim mfFarm
    Dim mfApp
    Dim mfGrp
    Dim mfUsr

    Set mfFarm = CreateObject("MetaFrameCOM.MetaFrameFarm")
    mfFarm.Initialize 1

    For Each mfApp In mfFarm.Applications
        mfApp.LoadData 1

        Debug.Print "Published Application – " & mfApp.Appname
        Debug.Print "    Groups"
        For Each mfGrp In mfApp.Groups
            Debug.Print "        " & mfGrp.GroupName

        Debug.Print "    Users"
        For Each mfUsr In mfApp.Users
            Debug.Print "        " & mfUsr.UserName
End Sub

But 1st line of code gives me error 462: The remote server machine does not exist or is unavailable.
What I might be doing wrong?
Thank you
I have been unsuccessful in get a domain account logged into CentOS 7.4.  I am trying to install the Citrix VDA for VDI desktop access but cannot get logged in to continue.

-Installed Winbind and configured it and PAM
-I have verified join was successful by running net ads testjoin
-realm list shows  FQDN for domain-name and all-caps FQDN for realm name
-login format is domain\%U
-wbinfo -u shows all domain users successfully

When I try to SSH into localhost, it fails with domain accounts, saying "permission denied"

Logging in through GNOME with syntax DOMAIN\\user fails with Sorry, that didnt work.  Please try again.

Been stuck on this for over a week.  Thanks.
Hello.  I have begun setting up StoreFront, version  Was going great and then all of a sudden the MMC for StoreFront started crashing with the following error (Below).  I have this occurring on a secondary server in which upon initial configuration they were syncing and was successful in the beginning.  Both servers are running Windows 2012 R2 Standard.

I've verified latest updates, tried a few tricks on the web related to browsers, nothing is working.  MMC is working correctly with other snap-ins, tried a few, just StoreFront that crashes.

Problem signature:
  Problem Event Name:      CLR20r3
  Problem Signature 01:      mmc.exe
  Problem Signature 02:      6.3.9600.17415
  Problem Signature 03:      54504e26
  Problem Signature 04:      Citrix.DeliveryServices.Admin.Stores.ScopeNode
  Problem Signature 05:
  Problem Signature 06:      59ef5eea
  Problem Signature 07:      1065
  Problem Signature 08:      0
  Problem Signature 09:      System.NullReferenceException
  OS Version:      6.3.9600.
  Locale ID:      1033
  Additional Information 1:      e271
  Additional Information 2:      e2713cef603c8be1a2410b7b0dab42a3
  Additional Information 3:      e2e5
  Additional Information 4:      e2e5c4c363d75ca41c7864b613904740

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Any Help is appreciated.
 I have a network with users running Win7 and Win10 64 bit, both of the operating systems are have Interenet explorer 11 running. However when there try and connect to Citrix gateway via IE there page cannot be display even when there try and view the site in compatibility mode. I would appreciate any assistance with this
Hi Team,

We are using Wyse 3040 thin OS in our environment and experiencing an issue where USB sticks & CD/DVD drives are not detecting on 3040's. The connectivity of the flash drive on the 3040 is very hit or miss, depending on which Citrix Server the user connects to. on few devices we can see USB is detecting and others not. Can someone help me on this issue.

Thanks in Advance.
I have a script for Windows VMs health check and Portal accessability. But my environment has RSA Token to login.
What are the changes requred in the script to accomplish this?
I have 10 windows 2008 r2 servers with xenapp 6.5.
Our users access the Citrix Secure Gateway.

Some users are having the unfortunate experience of freezing the screen, usually when the applications are minimized. When this happens I noticed that the wfica process increases and even stopping this, it is necessary to restart the station.
I've removed Citrix Receiver, uninstalled local printers and reinstalled Citrix Receiver, but unfortunately, the problem does not resolve.
Has anyone ever experienced this?
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I am getting a "Your current security settings do not allow this file to be download" error when I click on a intranet link that is supposed to open up a PDF file from an IE web site.

This is a trusted site and I have specified it under the site to zone assignment list in my Windows 2008 GPO:

http://myinternalsite   value=3

My GPO also allows File Download to happen for the trusted sites.  

File download is disable for internet site's custom level.

Someone knows how to fix this please advise.  

Time Zone Redirection Stopped Working in XenApp 6.5, in ICA sessions,  though it's working if I direct RDP to the XenApp servers (means that if I RDP to XenApp server  I can see my laptop's timezone redirecting on the RDP session but it does not happen when I launch a published desktop though ICA ).  

Already Verified that the Citrix and MS Policies are appling correctly:

Name: UseLocalTimeOfClient
Value: 1

HKLM\SOFTWARE\(Wow6432Node)\Policies\Microsoft\Windows NT\Terminal Services
Name: fEnableTimeZoneRedirection
Value: 1

MS KB2870165 not installed on the session servers.

I created an Access 2013 database that is used by more than one user on our Citrix environment.  A small portion of this database creates 4" x 6" case labels.  On the case labels I use the "[page] of [pages]" values.  And to get this to work correctly, I create detail records in a temp case label table so these values will work correctly.  I have one user where the [pages] value displays incorrectly.  For some reason it displays double the value but prints the correct number of labels.  So, just to be clear, if I have 4 labels to print and only records are correctly placed in the temp case label table, 4 labels will with "1 of 8", "2 of 8", "3 of 8", and "4 of 8" page values.  Me and my other users will see "1 of 4", etc ... from the exact same database in the same environment.

I want to add, the user indicates that the labels print correctly and there aren't any empty labels that print.  I thought maybe the label exceeded the printable area and blank, empty labels were printing.  This isn't the case.

Has anybody seen this happen before and if so, what was the solution?  I'd rather find the solution to this instead of specifically using a rs.RecordCount in place of the [pages] system variable.
I’m stumped and hoping you guys can help get me going in the right direction.

I have 3 client access servers (Exchange 2010) with RPC, OWA, IMAP and SMTP services load balanced behind a Citrix NetScaler.  

What I’m trying to create is a secondary vServer on the NetScaler I can use for post-patch testing of the SMTP service.  The idea being that I could move one of my CA servers out of production and into the test vServer for patch validation then move the server back into production when testing is complete.

Each of my CA servers have 2 NICS: 1 LAN connection (with gateway and DNS) and 1 MS Loopback NIC configured with the IP of our SMTP Receive connector.  The SMTP receive connector is receiving traffic from the Loopback NIC on port 25.
What I’ve done to date is create a Host A record for my “smtptest” IP address in DNS.  Then I added another MS Loopback NIC to one of my servers configured with the smtptest IP address.  A receive connector was added to the Hub Transport and configured to receive on port 25 from the smtptest IP address.  I used the same authentication and security settings on the new connector as the existing receive connector.  Then I created a new vServer on the NetScaler, again, using the same configuration on the new vServer as the existing one.

The end result is that I can PING “smtptest” by DNS name and receive a response but cannot telnet to smtptest on port 25.  SMTPtest mail delivery fails as well.  The log from my SMTP Diag Tool …
We are using a legacy MS-Access 2003 application through CITRIX Server. When users try to click buttons, error message pops up. **The expression on click you entered as the event property setting produced the following error: Object or class does not support the set of events.

*The expression may not result in the name of a macro, the name of a user defined function, or [Event Procedure]
*There may have been an error evaluating the function, event, or macro **
If we bypass CITRIX server and try to access the same database through DRIVE, we don’t get this error message. Please help!!

I have a user whose outlook search is not working on citrix receiver. I believe outlook is in Live mode when its ran from citrix.

No indexing can be perfomed for obvious reasons.

I have created a new profile for the user but this has not helped.

Is there any other way around it by any chance?

Thank you.
Hi Experts

I have problem with one USB device  manger on Citrix receiver

some devices  work automatically and some I have to make check box on usb device manger on citrix  receiver

and some I cannot check this redirection box

I don't know where the issue

I checked the policy on deliver controller I found it ok (( please check the attached file ))

so I think I have to change something on the windows registry which related to citrix receiver

and also I have the same issue on thin clients

it is look like this issue 100 % related to citrix receiver on windows and on thin client

but I don't know how to fix it

please check the attached files

I'm running Microsoft Dynamics (GP2010) on Server 2008 R2 SP1 on a Citrix 7.13 farm. I updated the VDA's to 7.15 and now the Microsoft Dynamics will not launch i can uninstall the VDA software and the app works fine. this is error I get.

 Problem Event Name:      BEX
  Application Name:      Dynamics.exe
  Application Version:      11.0.349.0
  Application Timestamp:      4d9b8c91
  Fault Module Name:      StackHash_4c0d
  Fault Module Version:
  Fault Module Timestamp:      00000000
  Exception Offset:      772548fd
  Exception Code:      c0000005
  Exception Data:      00000008
  OS Version:      6.1.7601.
  Locale ID:      1033
  Additional Information 1:      4c0d
  Additional Information 2:      4c0d4d78887f76d971d5d00f1f20a433
  Additional Information 3:      4c0d
  Additional Information 4:      4c0d4d78887f76d971d5d00f1f20a433

 I have spoke with Citrix and they want me to contact Microsoft, I am not sold on that answer.
In our citrix environment patching will be performed on Master image (Base machine) and promoted to target device through PVS console.

Patching is configured through SCCM software but due to Windows update service getting terminated/stopped /disabled automatically patches through SCCM console is not downloading on Master Image Citrix server.

Master Image server OS : 2008 R2

Requesting anyone to help out to find a sustainable solution.
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Recently, we move all our servers from on prem to datacenter. Our VDI in a box was running with two hyerV host. Once the move was completed there were some issue with the order reboot with SAN.

After reboot one of the host connection was fixed but second got removed out of grid and now running it maintenance mode. The hyperV host conf between first and second host is the same. The only difference is the on one host VDI manager VHD is deployed on C drive of host and other one with issue has VHD on D drive. But that should not matter when VMs are successfully getting created on D drive mapped from nimble SAN. I even try to reset and run wizard again but I get stuck at grayed out datastore again. Permission on drive and folders are same and the error on trying to reconfigure was as follows and pretty much same on after reset and wizard -

Oct 29, 2017 12:59:30 AM

Server in broken state after self test



Oct 29, 2017 12:59:29 AM


Verified healthy vdiManager license



Oct 29, 2017 12:59:23 AM


Verified healthy VM manager connection



Oct 29, 2017 12:59:23 AM


Verified healthy user domain connection



Oct 29, 2017 12:59:23 AM


Verified healthy free disk on server 10.x.x.x datastore D:\ProgramData\Citrix\VIAB: 43% (444 GB out of 1024 GB)



Oct 29, 2017 12:59:23 AM

Error in connecting to server 10.xxxx: Server connection health check FAILED.



Oct 29, 2017 …
Our company s IT is supported by an outsourced vendor. Looks like they are exaggerating the situation. Do we need to follow their recommendation?- see below
Currently Servers are running at 140% and will be at 40% if a server goes down
IMS Image server is estimated to reach capacity in 120 days

Xenserver is no longer supported and is out of HIPAA compliance
We are running on Citrix Xenapp 78 with MS Office Outlook 2016 clients. I have over a hundred users with no issue. One user has fully functional client except that she cannot search the mailbox. It runs but returns no results.
This happens using OWA also.

I am thinking she needs her data re-indexed but do n ot know how to do this.

thank you
As of Quickbooks 2017 R5 and Quickbooks 2018 I am getting a licensing issue in XenDesktop

Citrix says its a 3rd party application issue
Quickbooks says they don't support Citrix

We have been using Quickbooks in XenDesktop for years just recently having issues.

what i have figured out so far
installing all additional packageds with the quickbooks 2018 installation doesn't affect the licensing service.

once quickbooks is installed

A netstat will show the following missing

picaSvc2.exe  1494
picaSvc2.exe 2598

Event viewer doesn't show any errors

citrix event viewer shows license not available when users attempt to login
if you use rdp instead of citrix your able to function fine.
Hi all,

I have prio question regarding a setup which is ongoing;
Thanks for contribution.

- Customer has an existing Office365 environment, currently only email services are in use
- E-Mail should stay in the cloud  @Office365
- There's now an existing on premise AD with users for a Citrix infrastructure, already built and ready for use
- Customer still want's to be able to login to cloud to change the password, same as on the local on premise Citrix environment
(password sync and write back, both)
- So there are 2 "domains", one on premise, one in the cloud

- User should use the on premise logins with outlook / exchange from the cloud
- Link the environemnts via Sync the on premise to the cloud, or migrate to a single environment

Way forward:
I'm looking forward to sync the on premise ad to the cloud with AzureAD connect.
Am I right, that i would have 2 ADS afterwards? How can I combine that scenario?
There are around 20 users - so can be handled manually if required.

Is there annother approach required?
- E.g. Sync on premise via azuread connect and migrate the mailboxes to the new synced environment

Thanks for clarification and hints,

Regards Teggra
We are currently running VS Team Explorer 2017 (Version 15.2) in a Citrix environment.  This is running on 2012r2.  We have multiple users that run the system and a few are seeing issues with the application crashing within about 30 seconds after starting up.  It does not appear to be the application directly, but maybe something related to it.  The application actually starts, and if you click fast enough you can actually do things, but after about 30 seconds or so, we get a crash and it closes.

This does not effect all users, just a few.  We have tried resetting their Visual studio parts in the Registry, and Appdata folders, as well as even taking it as far as resetting their profile.  

In the logs I get a .NET crash, and then the Application Error.

Application: devenv.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.Security.AccessControl.CommonAcl.ThrowIfNotCanonical()
   at System.Security.AccessControl.CommonAcl.AddQualifiedAce(System.Security.Principal.SecurityIdentifier, System.Security.AccessControl.AceQualifier, Int32, System.Security.AccessControl.AceFlags, System.Security.AccessControl.ObjectAceFlags, System.Guid, System.Guid)
   at System.Security.AccessControl.DiscretionaryAcl.AddAccess(System.Security.AccessControl.AccessControlType, System.Security.Principal.SecurityIdentifier, Int32, …






Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.