Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.

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Hello experts I've got the following error time & time again in Event Viewer.  Not sure how to resolve.

Citrix XenApp failed to connect to the Data Store. ODBC error while connecting to the database: 28000 -> [Microsoft][ODBC SQL Server Driver][SQL Server]Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.
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Xenapp 6.5 Intermittent issues since KB4012215 (WannaCry security fix)

Hi All,

Ever since we installed KB4012215 as part of MS recommended protection against ransomware\ 'Wannacry' into our Windows 2008 R2 Xenapp 6.5 base image we've seen constant intermittent issues with file handles and permissions related to user profiles, UPM, Office applications and RDS.

Issue 1 - when user logs on\ launches a session:  
Word - 'your autocorrect file C:\users\user\appdata\roaming\microsoft\office\MSO3081.acl could not be saved - click OK 'Word cannot open the existing file'

Issue 2- when user logs on\ launches a session:
Outlook signature file goes missing for customers - they'll add and then they'll lose it again on another session later.

There seem be weird file and handler locks and registry handles not being released properly or quickly enough after logon. i.e. an application wont recognise required datafiles (XML) in user\ \appdata\roaming profile folder even though the file\ folder definitely exists and can be written to.
To our frustration we cannot replicate the problem however it seems that the issues manifest when a user logs onto a specific CITRIX server the first time around and then relaunch an application session on THAT server again within a given timeframe. Testing further indicates that if a user is logged off completely and then they log back onto that same server the issue is NOT present.
A server reboot clears the issue for a little …
I Want to disable clipboard option for citric clients, and in citrix  server'.
how to disable can anyone help me please
In one of our Citrix servers, print spooler intermittently stops.

It is logged as follows:

Event ID: 7031
Source: Service Control Manager
Message: The Print Spooler service terminated unexpectedly.  It has done this 55 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Running a Windows Server 2012 R2.

Is there anything I am doing wrong?

Cheers and thanks in advance.
We currently operate within a Citrix environment and publish a number of web applications by point to Internet Explorer with the corresponding website as the parameter.

We face an issue currently whereby if the browser is closed, the session remains active.

We need the session to logoff if the browser is closed.

With a previous version of IE (8 perhaps, but not entirely sure) we scripted this, however in current versions of IE this no longer works.

I guess a script that launches IE, and then monitors for its closure before issuing a logoff command would be ideal, but am open to alternative suggestions if there are better ways to achieve what we are looking for.
I have a Windows 2008 R2 server running virtually on XenServer. The server is a Citrix application server running WolfePak, which uses ADS (Advantage Database). We were previously on a Windows 2003 server. Since moving to Windows Server 2008 R2, we have been experiencing extreme slowness. At least twice as slow as the 2003 Server. I have read many articles saying there is a problem with ADS and Server 2008 R2. I have tried many things recommended with NO success. Can you help me find out what is going on? The new server has 1TB of space and 32GB of RAM. We are not close to running out of either. Help!
Citrix receiver  initial configuration  successfully complete ,but once log of the citrix receiver again tray to logon the below error are occurred   " your app are not available in this time please try again in few minutes"

citrix receiver version 4.8

Xen app version 7.14

Netscaler  trail version

Citrix receiver error ..  

please give a solution
hi experts.  testing redundancy in my 6.5 farms.   citrix documentation for xenapp 6.5 states "If the data store fails, each farm server can run from the data in its Local Host Cache indefinitely, provided it can contact the license server. However, you cannot make any modifications to the farm or use the AppCenter.".   I find that this is not the case.  If i shut down the server that holds the data store i can't bring up the farm in any other server and i cannot launch any farm applications.      

any idea what i'm missing here, that my experience contradicts citrix documentation?
I am using a mail merge wizard within the Raiser's Edge database.  The merge wizard is conditional upon one field and a letter template is set up for each value in the letter field.  There are six separate letters.  The format is perfect in 5 of the 6 letters.

The merge field is a receipt number field that sits within table cell within the Word document.  ALL letters are based on the same template.  The field is formatted in each letter as Calibri 11. In 5 of the letters, the field comes out in Calibri 11.  However, for the 6th letter condition, the receipt number comes out in Tahoma 8.  I have tried using the MERGEFORMAT and charformat switches with no luck whatsoever.  In fact, when I tried the MERGEFORMAT switch, the field value completely disappeared.

I have removed this letter and have started from scratch and it just keeps happening with this particular letter code.

This is a database that is hosted through a Citrix server so I can't access the Normal file.

Does any one have any ideas that I can try?  I have been leaving this and coming back to it for the better part of a month and really need to figure out what is going on.

Thank you in advance for any help provided :)
We have two Xenapp 7.8 servers.  3 DC's.

I shut down 1 DC to replace the battery in the backup unit.  After it was off, no one could connect to Citrix.  I've checked the DNS settings on all Citrix related servers, and all DC's and they are correct.

The shut down of the DC did affect the local computers only Citrix.

Where do I start looking for the issue?
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I was wondering if anyone else is seeing this behavior?  I have received zero response from Citrix.

When connecting to some Windows 10 computers using GoToAssist Expert, certain mouse clicks no longer work as expected. This seems to be limited to connecting to Windows 10 Creators Update (1703) machines.  It does not affect Windows 10 version 1607 machines.

Example 1: when trying to open an elevated command prompt (CMD), right clicking on "command prompt" does not give any choices such as "run as administrator".

Example 2: pressing the Windows key and starting "This PC" and then right clicking does not offer any choices such as properties.

There are many more.

The really interesting thing is that while remote computer is running the GoToAssist session, even directly accessing the machine through its attached keyboard and mouse will not provide the expected content from Windows 10. However, as soon as the GoToAssist session is closed, the same keystrokes and clicks on that machine yield the expected results from Windows. In other words, the open GoToAssist session causes Windows behavior to change both locally and remotely.

FYI, I am logged in locally and remotely as an administrator, and the GoToAssist program is running as a service.

Running GoToAssist Expert.  As far as I can tell, with the latest versions.
My team has had reoccurring issue with usb peripherals, ( keyboard, mouse, web cams) stop working.  Event logs ID 219 indicates several "Kernel-PnP" events  in which  drivers fail to load.  

Root hubs in device manager states  driver failed to load for hardware because previous instance of the driver is still in memory (code  38)    

the issue  does not reoccur once Citrix receiver is uninstalled.
so has anyone seen this issue and knows definitively why would Citrix receiver cause a fault.

Environment  - Win7 Ent -x64
We have a user that has a XenDesktop VDA with PvD. Adobe Cloud with Photoshop, Illustrator, etc. is installed in the PvD.

The user gets a filled up scratch disk every few weeks.
scratch disk full
Troubleshooting already done:
When searching through all hidden files on the C and P drives, I can't find the "photoshop temp" files mentioned by Adobe. Based on file size, it looks like the scratch disk files are mounted in the hidden V drive (userdata.vhd) of the P drive.

Going to Purge in the Edit menu of Photoshop comes up with greyed out options.

The scratch disk location in Photoshop is the C and P drive.

I know that we could reset the PvD, but that would remove all of the installed Adobe programs which would be a huge time waster.

- How can I easily remove the scratch disk files without resetting the PvD?
- Can I provide steps to the end user so they can clear out their own scratch disk?
We have many users experiencing intermitten crashes and lag with Microsoft office 2013 products.  We have 8 citrix servers and roughly 130 users.  Each citrix server is windows 2008 r2 and runs xenappp 6.5.  Just looking for some new ideas, we have been working at this awhile.
To connect to our EMR, the user is required to download a Citrix ica file. When opening this application in IE11, a prompt is presented asking whether to open or save the ica. I have added the site to trusted sites, intranet sites and tried to change settings for never asking for the specific download. I have not been able to rectify this issue. Any suggestions?
Hi techs,
I have a XenServer on which I have upgrade to 7.2. After machine reboot, Local Storage downgraded from 2TB to 235GB. Previously, I used XS 7.0, and on the machine are 2 LV /dev/sda and /dev/sdb. Both were parts of the Volume Group, /dev/sda3 and /dev/sdb.
the pvscan command shows something very odd:
[root@vps02 ~]# pvscan
  PV /dev/sda3   VG VG_XenStorage-7ce922d3-bbe5-b2e4-e356-1b2680f56bdb   lvm2 [237.86 GiB / 237.86 GiB free]
  PV /dev/sdb                                                            lvm2 [1.64 TiB]
  Total: 2 [1.87 TiB] / in use: 1 [237.86 GiB] / in no VG: 1 [1.64 TiB]

Open in new window

And xe pbd-list command:
[root@vps02 ~]# xe pbd-list
uuid ( RO)                  : 4674d6e8-63a3-4fd9-d6e6-b10f55b4c2ba
             host-uuid ( RO): d07178f4-b032-4f3e-b13e-e777b20f770c
               sr-uuid ( RO): 7ce922d3-bbe5-b2e4-e356-1b2680f56bdb
         device-config (MRO): device: /dev/disk/by-id/scsi-3600508b1001c0e5cf0512b57993b8286-part3,/dev/disk/by-id/scsi-3600508b1001c8d459115217a6c632a09
    currently-attached ( RO): true

Open in new window

All the VMs on this host are diskless, the LocalStorage (in XenCenter) shows no VHD.

in log I found several SR_BACKEND_FAILURE which I don't explain myself why they have occurred ( I attached a log file )
I need to know if I can re-plug the second LVM (/dev/sdb) back in VG without loosing content.
Thank you
I know Citrix has some support for Powershell and have read some of the SDK documentation. Most of it is from the server perspective. I want a Powershell script to run on the client and at the client only that will terminate server connections but leave Citrix Receiver running.

If there is another scripting language that does this easily, that would be helpful.
It has to terminate the connections but leave Citrix Receiver open. The problem we have is not fixed by closing Receiver only by terminating the connections.
Suggestions from the server perspectives or recommended changes to server environment are not useful. Have to terminate the connections from client and all adjustments must be made from client

I'm testing Citrix 7.13 with published apps

for some users the published apps are working fine but for others when they click on an App they et the error message, The Group Policy Client service failed the sign-in access denied

I have tried deleting the user profile that is Created on the Citrix Server and deleting the registry entry for the user, this has not resolved the issue

can anyone help!
Hi All,
Can anyone brief me on Virtual Servers and Physical servers, What is the difference b/w Virtual and Physical servers? And how this work in real environment?

Thanks in advance

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I'm using Microsoft Application Virtualization 5 to package an application which relies on Citrix receiver. I'm able to package the application just fine, but Citrix receiver does not seem to work when packaged.

I'm looking for solutions. Maybe if my application shortcut could call the local install of Citrix receiver. That would work. But it does not by default. Can this be updated in the registry? Shortcut?

Or maybe someone knows how to successfully package Citrix receiver.

Any suggestions would be appreciated.
Hello there -

We just installed Office 2016 via 365 on a couple dozen of our shared, non-persistent Citrix VDIs.  We followed the 'shared mode' activation steps, that part is all good.  But, every morning, every one of our users has to login to 365 to activate Office.  It's pretty annoying.  We're using DirSync right now instead of ADFS for reasons I won't bother to enunciate here, but we'll hopefully be using ADFS like normal in two months time.

So far I have:

1. Enabled the 'legacy' 2013 style sign on screen, which has the 'Keep me logged in' box.  Prior to having that option, users were having to activate Office every time they logged in, even in the same day.

2. Ensured that C:\Users\%username%\AppData\Local\Microsoft\Office\16.0\Licensing is syncing in and out of the users profile.  This is where the pair of token text files are stored.  Currently, they are copied out to our UPM share on log off and copied back to the users' VDI locally during log on.

Any ideas?

I have 1 client PC, connected to 2 remote hosts via Citrix/RDP.
Remote hosts can connect to local folders of client, but cannot connect to other host's folders.
So copying files from one host to another, currently, can be done only via client PC, which is a pain..
Is there any way or tool to do such copying?
Thank you
unable to save signatures in outlook
user  creates signatures
New mail>>signatures
closed out reopened outlook
able to use new signatures
Logged off citrix session and logged in,
not showing new signatures created

Kindly suggest!
I am getting "boned back up" on citrix and vmware. I used to be a bad ass on citrix back in the day. I have a kick ass msi laptop with 16 gig of ram that I am running VMWare workstation on and I am just building a Dell 610R with 32 gig of ram with VMWware ESXi server 6.5. i . I have citrix 7.11 already running on the msi but I am expecting difficulty getting the cert from the vmware server to import as I already tried building this in workstation vm and I had issues with the certs. I really would rather work with some older version of vmware but that seems hard to get.

Anyhow my question is how do you guys think I should carve up the hardware resources? I have AD running already on the MSI and I plan to build out citirix desktops to test PVS and MCS on the DELL. I may build another controller as well on the dell and delivery controller.

I don't mind starting all over so just let me know what you think.

Thanks !
Hi Experts

how can let users login with Citirx reciver on windows PCs with only user nad password without asking for domain

on website no problem i manged to do it

but on normal PCs which use receiver still asking for domain\user name

please check the attached file and update me






Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.