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Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.

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I had this question after viewing Citrix profile management issue.


i still need more info to under stand

1- Exclusion List - directories and files  in Citrix profile management

if i decied to exclude this list that mean this folders will be saved on the xenapp server local disk

and my xenapp server  disk less because it boot over network from PVS server  so the all Vdisk actual will use Xenapp memory

my question if i want to configure Exclusion List - directories and files so maybe i have to create for every work a local disk to use as a store for all of these excluded directories

so how can i tell this inside citrix UPM policy on Citrix director  

i really don't want the excluded directories to be loaded on drive C where it is coming over network from PVS server  

anybody here can tell me how this work why Citrix recommended this (( we have 10 G Ethernet so keep  the whol profile on the network share should make scene ))

the same question for  

Directories and files to synchronize

to synchronize to where ?

the same question for

Folders to mirror       mirror to where

sorry if anyone has any link will show the configuration for such configuration step by step or good links to explain this to me

i am using only citrix UPM on a shared file system and i know nothing about configuring

Exclusion List - directories      and files

Directories and files to synchronize

Folders to mirror  

thanks in advance
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I am installing Citrix Xenserver & XenDesktop ver 7.6 in windows 2016 Server ( Evaluation ver), but i am getting an error that of IIS 7.0 or later tobe installed,but i  have already installed IIS. please advice
on one of our Citrix servers, Outlook 2016 search does not work.  I've read several posts about rebuilding the Index or using Conversation View.  

However I cannot have have every user do that.  Is there a fix or patch to solve this?

I did a reapir of Office to see if that might work.  It did not.
Hello.  Looking for some clarification to weed out what we need to install as we are building a new fresh Citrix XenApp 7.15 farm on Windows 2016 servers with a new Licensing Server running Windows 2016 and the latest build of License server.  We are not using XenDesktop at this point, only XenApp.

We have put in place Netscaler's (not yet in production) that point to StoreFront (3.15) systems (on Windows 2012) and would like to carve out a new StoreFront site for this new farm.  The only thing running on the StoreFront servers is Storefront currently.  We have configured these to currently point to our existing XenApp 6.5 farm, but from what I understand, we should be able to provision to also point to another farm.

We are looking to start fresh rather that try in-place upgrades on our existing farm.

So, to the questions.

#1 - We currently have about 6 machines in our test env and about 17 in production running XenApp 6.5

The director piece is my question, I understand this is replacing Delivery Services Console.  In documentation, I have read that it seems this is recommended on a single node but then I see others to let Netscaler manage.  What is the recommendation in a production environment and how many nodes need to run this service?  Or do I install to run co-exist with StoreFront?

#2 - Is there a good document reference for setting up strictly a XenApp farm for 7.15 or any great training?

There are always new features moving forward, but this is…
HI Experts

i want to ask

we have Xendesktop platinum license  can we use Citrix work space environment management for free or we have to pay extra license to use it

and my other question which one you think can really be the perfect profile management plus resource management

ivanti (( APP Sence ))  VS  Workspace Environment Manager

My understanding is that it would be for Enterprise and Platinum, but you had to be on Software Maintenance/Select in order to be entitled to it.  I know with Unidesk they differentiated Platinum by making elastic layering for platinum only.

i hope the expert will answer me has real hands on experience



we need an advice from experts before we buy ivanti   or you think citrix-workspace-environment-management will good enough to get stable user profile management or will be the same like CITRIX UPM  

i know WEM use UPM but maybe they have better control

anyway give me advice pls
Has anyone come across an issue where Loopback-Enabled Computer/User Policies are preventing regular User Policies from being applied?

I am in a situation where a simple Loopback-Enabled policy that controls folder redirection for my Citrix XenApp servers is preventing a users regular policies (i.e. drive mappings) from being applied.

I need to mount a lab with Citrix Xenapp 6.5. Where can I download the trial version?


In Citrix Xen App 6.5 where can I check where the user profile is located or load? Users load their Citrix Desktop from their workstation so I just wondering where that station is load and located.

I have an OData query to get a historical list of HDX sessions (username, start/end times, protocol, Delivery Group) from Director. What's the easiest way to extract the data from the XML and produce a simple table of the fields above? I tried using Chrome's Advanced REST Client, but while the XML response came back fine, the client couldn't parse it successfully.
The actual query:
http://ddc.company.com/Citrix/Monitor/OData/v3/Data/Sessions?$filter = StartDate ge datetime'2018-12-02T15:14:49' and StartDate le datetime'2018-12-03T03:14:49' and CurrentConnection/Protocol eq 'HDX'&$select = StartDate,EndDate,CurrentConnection/Protocol,Machine/DesktopGroup/Name,User/UserName,User/FullName&$expand = CurrentConnection,Machine/DesktopGroup,User 

Open in new window

hi experts

we have xendesktop 7.12  and we provide win 10 for our users

and we are using citrix profile management

but our users keep reporting  that win 10 default apps keep resetting

i tried to change some registry settings but nothing help

i am still try to figure out a solaution

Note : in the same site we have xendesktop with win 7 and xenapp with win server 2012 but we dont have this issue only with WIN 10

any advice here ?

i used this but dose not really help in my case


just  rememberer we have this problem on xendesktop (( user use rooming profiles ))  

thnaks in advance
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hi citrix experts

in citrix director if you want to provide support for a user you can shadow to his session and the user has to say yes to see his desktop

i know we can disable that the user wil say yes so we can as help-desk shadow to his session without user approval

from where i can disable this

kindly advice
We have about 50 Dell Wyse 3040 Thin Clients and we have just installed the Wyse Management Suite to try to get a handle on what we have and also be able to standardize the versions with more ease. It looks like a great piece of software. I am used to 10Zig management where it will do a search on our network for all its devices so we can add them to the interface however I don't seem to be able to find anything in the software or the manual that offers such an option with the Wyse Management Suite.

Is there anyone familiar with loading currently running devices into a new install of the WMS? I don't see anything such as an import either except for importing from another software package.
Thanks in advance.
Been a couple years since we set up Citrix and roaming profiles, and I'm not an expert!  Started using a Chrome extension on Xenapp server that is getting corrupted for users.  Saw https://support.citrix.com/article/CTX238525 that says to add it to Folders to mirror.  

Just want to make sure I'm doing this right in Citrix studio policies.

Enable folders to mirror


AppData\Local\Google\Chrome\User Data\Default\Extensions

See attached, is this correct?

Thank you!
Citrix XenApp XenDesktop 7.15 MCS Deployment " What permissions required on Active Directory" for an Administrator AD ID?
I have received an error "You don't have permissions to create computer account" while creating or spinning HSD (Hosted Shared Desktop Windows 2016) using Golden Image in 7.15 MCS deployment.

We are using AD Group and members of the Group should have all required permissions for 7.15 deployment and administration.
1. SQL server permissions --?
2. Studio Permissions -- AD Group should member of the full administrators.
3. Hypervisor Permissions -- VMware permissions: https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/install-configure/install-prepare/vmware.html
4. Active Directory Permissions -- to spin new VDI or HSD VMs from Studio --?
5.  Any Other component permissions -- ?
Citrix XenApp 7.15 CU2 VDA Agent installed on Windows 2016 Server.
On Studio trying to create new HSD Server using MCS.
VMWARE ESXi and Vcenter 6.5.
Created AD Computer account and on summary page click on Finish, Snapshot is creating and received below error.
A snapshot could not be created from the specified virtual machine.
When I try to create a machine catalog from Master Image, without prior creating a snapshot the machine creation will fail.

Error LOG:

Error Id: XDDS:02C84D06

    Citrix.Console.Models.Exceptions.ScriptException A snapshot could not be created from the specified virtual machine:

       at Citrix.Console.PowerShellSdk.ProvisioningSchemeService.Scripts.SnapshotVMsScript.CreateVMSnapShot(String vmPath)
       at Citrix.Console.PowerShellSdk.ProvisioningSchemeService.Scripts.SnapshotVMsScript.RunScript()
       at Citrix.Console.PowerShellInteraction.PowerShellScript`1.Run()
       at Citrix.Console.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.SnapshotCreationTask.RunTask()
       at Citrix.Console.PowerShellSdk.BackgroundTaskService.BackgroundTask.Task.Run()

DesktopStudio_ErrorId : FailedToCreateSnapshot
    Sdk Error Message : The create snapshot operation failed.
    Sdk Error ID : Citrix.XDPowerShell.HostStatus.FailedToCreateSnapshot,Citrix.Host.Sdk.Commands.NewHypVMSnapshotCommand
    ErrorCategory : NotSpecified
    DesktopStudio_PowerShellHistory : Create Machine Catalog 'Windows  Test'
The company I work for just recently switches ISP's and for now I'm running both parallel until the end of this month. We are currently using Citrix for our employees in are other branch offices to access certain applications. They all use the Citrix Receiver to log in.

My question here is how do I go about changing the external IP address for the XenApp? Right now on are firewall we have the 1:1 NAT configured and when I changed that external address to one of the spare IP's provided by the new ISP and then try to connect to our Citrix server it cannot connect to the Citrix Store. When I launch the Citrix Web interface and open the secure access it is set to Gateway Direct and IP address is set to Default. The only IP that I see is the internal one. I cannot for the life of me see where I can change the external address for the website. The FQDN is set to citrix.energyservicesinc.com.

The web interface version we are running right now is version and XenApp 6.5. I read on that you can change the external IP by entering altaddr /set command, but when I try this using command prompt it say's it's not recognized as an internal or external command, operable program or batch file. I know I'm missing something here, but cannot seem to figure it out.

Any help would be greatly appreciated, and if you need more information let me know.

hi citrix experts

We have in our environment Citrix users profile problem. we have XenApp 7.12

We are using Citrix user profiles and we do this via delivery controller policy

We do folder redirection for (( desktop – my documents – download – APP data – contact – links – pictures – start menus – etc ))

But recently our user profiles getting bigger so much and I found the biggest directory



I found online this links  which shoes which paths I have to include


here the configuration but with AD GPO but we use Citrix policy from delivering controller


I have two questions

1-      In the delivery controller policy, I can add the exclusion directory  and exclusion files but I don’t know the syntax

Should be like this      AppData\Local\Microsoft\Windows\INetCache

Or like this the all path from the shared file system     \\filerone\CTX-Profiles\%username%\UPM_Profile\AppData\Local\Microsoft\Windows\INetCache

2-      After I configure this policy and let say it worked what will happen to the data inside the old users profile some of the users has more than 6 GB \INetCache directory. it will be removed automatically or I have to do it manually

And any side effect to user work
Hi experts

I have performances and quality issues with xenapp and Skype for business
I read that I have to install on xenapp servers real time connector software
And on the client real time media engine

Do I have to do anything else like policy or something els

Plus we have 7.12. So do I have to install 2.1 connector because it came with xendesktop 7.12 media or any new version it is ok

And the same for client it has to be the same version on the servers or dose not matter

Kindly advice
Citrix XenApp 7.15 MCS Hosting Configuration: post Storage selection, Network Selection: No VMWare vSwitch Network is showing.
Please find attached file.
Please suggest how can I get VMWare vSwitch Network.
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We are testing the following scenario for a classroom.
We have a thin client that will be used in a meeting room. The thin client will be connected to a monitor and also connected to a big LED display.
I have two questions:
1.      How can we connect to a remote desktop session on either a client or a server desktop using a thin client?
2.      Will two displays work over a RDP session.
Do we need something like citrix Xendesktop or vmware horizons for getting this scenario work. or can I connect a thin client directly to a demote deskop.
I am considering adding a GPU to my Citrix VDI environment.  
The current hardware is brand new:
  • HPE ProLiant DL360 Gen10 (2)
  • 256 GB RAM
  • 10 GB NIC
  • Non-Persistent Disk model

The workload is standard MS OFFICE, Internet, some simple education videos from time to time.
I was thinking adding the Nvidia GRID.  I know there is licensing for this system so I will take this in consideration.

Has anyone deployed a GPU to their VDI environment and was it worth it?
I have windows 10 and also a citrix log on.

When  I start up PC I have to log into windows 10 with a user name first and then log into citrix using a user name and password.

This works fine but the issue is when I log off and someone else goes onto PC.  I am logging off  citrix and then logging off the windows 10 PC. When I go back onto it the following day its lost all my settings.
Am I doing wrong in logging off windows PC too and should I just switch user?

Also noted that things go wrong when i log onto PC as one user and then log onto citrix as someone else.  Is this not allowed?

Any thoughts greatly appriciated.
Citrix XenApp 7.15 VMWARE Vcenter host connection storage management error: unable to find any shared storage / Unable to find any local storage.
Please suggest.
Can we use existing Citrix XD enterprise licenses in Azure or it requires separate licensing?
What all minimum licenses are required for Citrix XAXD in Azure. (No Citrix Cloud) It's pure lift and shift model. i.e On-prem Citrix 7.15 VMs will move to Azure.
The customer is having XenDesktop enterprise licenses. Can we use in Azure deployment?
Citrix XA7.15 Session Sharing configuration has been completed as per below Citrix Blog and https://support.citrix.com/article/CTX133982. But the expected result is not getting.
The user is able to login StoreFront URL through IE with SSO. After login to HSD, we should get "Citrix" Folder on StartMenu and Desktop. That shortcut folder is not visible.
i.e Citrix HSD/SBC SSO "Manage App Shortcut" GPO under Citrix Receiver --> SelfService--- is not applying on HSD.
If we are able to see the "Citrix" shortcut folder on Start menu and Desktop, we can launch the app and test the Session Sharing in 7.15,
Citrix XAXD 7.15 LTSR
Windows 2016 VDA
SSO GPOs configured
The workaround for XenApp & XenDesktop 7.x versions < 7.17
"Manage App Shortcut" GPO under Citrix Receiver --> SelfService--- is not applying on HSD.
AS per RSOP, it's applying, but not showing in HSD. i.e Folder is not creating.

Please suggest how to troubleshoot the issues.






Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.