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Cloud services are services made available to users via the Internet from a provider's servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider. It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources. Frequently offered cloud services are infrastructure-as-a-service (IaaS), desktops-as-a-service (DaaS), software-as-a-service (SaaS) and platform-as-a-service (PaaS). Examples of cloud services include online data storage and backup solutions, Web-based e-mail services, hosted office suites and document collaboration services, database processing, managed technical support services and more.

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Let’s face it: one of the reasons your organization chose a SaaS solution (whether Microsoft Dynamics 365, Netsuite or SAP) is that it is subscription-based. The upkeep is done. Or so you think.
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Transaction Monitoring Vs. Real User Monitoring
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Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

You deserve ‘straight talk’ from your cloud provider about your risk, your costs, security, uptime and the processes that are in place to protect your mission-critical applications.
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Powerful tools can do wonders, but only in the right hands. Nowhere is this more obvious than with the cloud.
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There’s a movement in Information Technology (IT), and while it’s hard to define, it is gaining momentum. Some call it “stream-lined IT;” others call it “thin-model IT.”
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Your data is at risk. Probably more today that at any other time in history. There are simply more people with more access to the Web with bad intentions.
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by:Mihai Corbuleac
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Absolutely true! Backup is mandatory these days. I would recommend multiple backups (different hosts). The most common threat these days is indeed Ransomware and that's because it is very different from other types of viruses. Learn more about it and what you need to do to keep your data safe. Remember to always keep everything patched and updated!
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Riverbed Technology's webinar discusses networking for the cloud era with simplified SD-WAN cloud connectivity.
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Is your phone running out of space to hold pictures? This article will show you quick tips on how to solve this problem.
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by:Kyle Santos
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One of our members had this brilliant recommendation I thought should be seen here as well.


I'm headed to Alaska tomorrow to embark on a bucket list adventure - to see the Northern Lights.  Like most people who use their smartphone as their primary camera, I'm paranoid that something might happen and I'll lose my phone or the phone dies - with no backup evidence of this epic adventure.  And since I'll be in the middle of nowhere and my iPhone can't back up to the iCloud, I found this super cool device to offload my photos - making the Camera Roll less of an endless task.

https://www.sandisk.com/home/mobile-device-storage/ixpand
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by:Rob
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HDR photos are the same size as a normal photo, they're just enhanced so they shouldn't affect storage unless you keep the original as well.

Even selecting optimized photo roll will use space on your phone.  It's just that the phone will modify the size of the cache according to how much space there is available on your device.  e.g. on my Android, Google Photos has a 500mb cache.
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Each year, investment in cloud platforms grows more than 20% as an increasing number of companies begin to transition to virtual storage and operations. Moving to remote cloud servers comes with many benefits, including three important factors needed as a company grows: scalability, shareability, and a larger communication scope. Cloud operations remove the worry of updating servers if storage needs change or the company expands and moves. Files and documents are also accessible from any location and any device with the right log-in information. 

The rise in popularity of SaaS and PaaS services has a lot to do with new, innovative companies offering customizable solutions to everyday corporate and technology needs, such as lead generation maintenance, process funnels, and payment chains. This sudden popularity, however, not only receives attention from investors and developers, but hackers.

As with any cybercriminal focus, cloud platforms are seen as a land of opportunity because the additional service expands the area available for a hacker’s reach. Before, the only hacking portal may have simply been a server within the company walls. Now, in addition to that server, there are payment processes and client lists lingering in the cloud. When you consider that in 2017 we may see 73%
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ONPAGE AND LOG.IZ
A look into Log Analysis and Effective Critical Alerting.
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Concerto Cloud Services, a provider of fully managed private, public and hybrid cloud solutions, announced today it was named to the 20 Coolest Cloud Infrastructure Vendors Of The 2017 Cloud 100 by CRN®, a brand of The Channel Company. This annual lineup recognizes the most innovative cloud technology suppliers in each of the following five categories: infrastructure, platforms and development, security, storage and software.

To learn more, visit Concerto Cloud Services. You can also find additional resources on their dedicated Vendor Topic Page.
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Free eBook: Backup on AWS
Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

Nature, Sky, Sunset, Man
Worried about if Apple can protect your documents, photos, and everything else that gets stored in iCloud? Read on to find out what Apple really uses to make things secure.
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by:Jaime Lewis
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It sounds pretty great, but if you have family sharing turned on is your music/data/etc automatically synced to all devices on the plan? Or are there specific controls for that?
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by:Justin Pierce
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Hi Everyone,

If you use on Family Sharing you have to set it up in the beginning. You do that by inviting members by name (it searches your Contacts app)  or email address (you can create an AppleID for a child if they don't have an email address). Once everything is setup, you the "Organizer" agree to pay for iTunes, iBooks, and App Store purchases for everyone that's in your Family Membership. The cool thing about Family Membership though is that "all songs, albums, movies, TV shows, books, and apps ever purchased by family members are immediately available to everyone else in the group" (that's all done automatically if they're in your Family group). Here is the skinny on Family Sharing: Link.

To touch on the music sharing, you will need to buy a Family plan ($14.99 a month), which is good for sharing up to 6 people. If you want just music for yourself it will cost $9.99, but for those college students who need music to keep them going, it will cost $4.99. Yep, Apple cares about you Under/Grad students who live off of noodles and PB&J.
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Acronis Cloud Adoption Trends
Cloud-based technologies and services will continue to grow in popularity in 2017 thanks to the simple, scalable and cost-effective solutions they deliver. Here are three areas where cloud adoption is poised to really take off.
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Three simple tips to quickly and efficiently back up and protect the contents of your PC and Mac®.
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Reduce-Stress-Cloud-Migrat<wbr />ion
Moving applications to the cloud or switching services to cloud-based ones, is a stressful job.  Here's how you can make it easier.
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Is your company's data protection keeping pace with virtualization? Here are 7 dynamic ways to adapt to rapid breakthroughs in technology.
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Steve Terp was featured in a video created by CRN about how "Channel Is Crucial To Market Disruption". Click on View source to see the video and article
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Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
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Unigma Cost Calculator
Monitoring systems evolution, cloud technology benefits and cloud cost calculators business utility.
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Transparent Cloud
Meet the world's only “Transparent Cloud™” from Superb Internet Corporation. Now, you can experience firsthand a cloud platform that consistently outperforms Amazon Web Services (AWS), IBM’s Softlayer, and Microsoft’s Azure when it comes to CPU and disk performance.
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by:Superb Internet Corporation
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Understood. Thanks for the help. Do you need me to rewrite it? Let me know.
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Salesforce Made Easy to Use
Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

Legacy Video Conferencing
What do we know about Legacy Video Conferencing?
- Full IT support needed!
- Complicated systems at outrageous prices!
- Intense training required!

Highfive believes we need to embrace a new alternative.
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Screen Sharing
In our personal lives, we have well-designed consumer apps to delight us and make even the most complex transactions simple. Many enterprise applications, however, are a bit behind the times. For an enterprise app to be successful in today's tech world, they need to be consumer-grade. Here's why.
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by:Roayn Braun
Comment Utility
Hi,

Yes, customer applications offer a lot of information and key for a company because of the simple reason that it allows them to understand the consumer's demand. After all,  clients are the ones who can make or break a business. They can also enact the role of brand advocates when satisfied.

It is absolutely necessary for a business to use client engagement tools in their day to day affairs so that they are destined for success. In this regard, the use of knowledge base tool such as Zendesk, Help Scout, Help desk and ProProfs knowledge management tool has gone up due to its ability to boost client engagement considerably.

A knowledge management software can curtail the customer tickets, impart knowledge, boost the employee productivity and more. It is a great way to strengthen the business efficiency without compromising on the quality of service.

Hence, it is important for companies to boost the use of knowledge base as it is multi-faceted and proven to improve client satisfaction considerably.
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The cloud. It seems like a mystical place where your photos, videos and other important files float around waiting for you. The truth is that all of the files you save on “the cloud” are saved on a physical server in a remote datacenter.
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Expert Comment

by:Kahonu
Comment Utility
Nice commercial.
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If you are thinking of adopting cloud services, or just curious as to what ‘the cloud’ can offer then the leader according to Gartner for Infrastructure as a Service (IaaS) is Amazon Web Services (AWS).  When I started using AWS I was completely new to the offering and I really didn’t know what it was, how it worked or what to do once I had access.  This article will cover some of the main points to be aware of that may help you when you first start out using the Services they provide.
 
The 1st thing you will want to do is to create an account, AWS offer you the ability to use some of their services for free for a year as long as it falls within their specific ‘free tier’ limits.  I used my own personal account for self study and learning and I found these service limits to be perfectly fine for what I wanted to do and test.  By default you will have access to ALL services that they provide, and you will only be charged for any services that you use that fall outside of the initial free tier.
 
The complete service limitations on what the free tier offers can be found here.  The main services that feature within this and the most common that you will initially use are:
 
Compute (EC2)
  • 750 hours worth of EC2 Compute Capacity for RHEL, Linux or SLES t2.micro instances
  • 750 hours worth of EC2 Compute Capacity for Windows t2.micro instances
As an example, you could run a single Windows instance constantly for 1 month, or 2 Windows instances for half a month, etc.
 
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Glacier Costs
AWS Glacier is Amazons cheapest storage option and is their answer to a ‘Cold’ storage service.  Customers primarily use this service for archival purposes and storage of infrastructure backups.  Its unlimited storage potential and low storage cost makes it a popular storage choice.
 
What can be sometimes overlooked are the retrieval costs of your data, depending on how much you retrieve and over what time period can make a huge difference.  This article will cover these costs and help you understand the considerations of data retrieval.  Its important to note that AWS prices are exclusive of any GST or VAT chargeable (more information on these fees can be found here.)
 
Retrieval Costs
 
When you find yourself in a situation where you need to retrieve data from Glacier you need to understand some of the costs to ensure you can complete it in the most cost effective way. 
 
You will probably be aware that AWS boasts a retrieval rate of $0.01 per GB; however this is not as simple to calculate as it seems.
 
It’s important to note that you can retrieve up to 5% of your total AWS Glacier for free each month which is monitored on a pro rata basis daily.  Therefore if for example you have 15TB of data stored on Glacier you could retrieve 25GB a day for free (15TB * 5% (0.05) / 30(days) = 25GB).  25GB would be your daily free allowance.
 
Any data retrieved over this amount per day will be chargeable based upon other …
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by:Jim Horn
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Well written and illustrated.  Voting Yes.
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In this technological trend, we all know the importance of our data. Instead of storing it in a physical device, why not to keep it over the cloud and let it follow you wherever you go. Being in a digital world, Cloud Backup is one such thing every internet consumer should acquire.
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by:Nick67
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Hard drive sizes are not given in binary, so I didn't go that route.
I also didn't bother to take TCP connection overhead into account either
We're looking for ballpark figures here.
You clearly live someplace with good, cheap network connections -- but you wrote an article for a global audience.
Our shop is in a new area of one of the fast growing regions of our nation.
To get symmetric DSL of 10 Mbps, I'd have to pay $5500 to get fiber to the door and $1350 / month for the service.
A connection like yours  20 Mbps (~120 Mbps download) is simply not available unless you'd pay the astronomical costs of a partial T3 frame relay.

You've missed my point.  It doesn't matter what the Cloud has to offer if you have to sip through a very expensive straw -- and the numbers you posted about your differentials are not making sense for your argument

75 MB change every day : 30 minutes to do the daily upload

To get the whole 130 GB up there in the first place
130 GB = 130,000 MB
150 MB per hour
868 hours
36 days.

My point is simple.
If you are going to talk about Cloud-based DR scenarios, the VERY FIRST POINT of discussion has to be effective networking speeds and costs, otherwise, you are wasting your own time and everyone else's

And with your own numbers, if your download is 6x your upload, you are looking at 6 days to pull your data back down.  What business can afford that?

I also backed everything up to two separate outboard hard drives which are my backup backups running EMC backup software.

Good idea.  Because in the breach, the usefulness of Cloud-based DR is very limited.
And your article fails to discuss such pitfalls.
Indeed,
Instead of storing it in a physical device,
Your article does not give the impression that you intend the cloud as a tertiary contingency -- which is what it really should be.
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by:Carbonite
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Sorry to hear you're not happy with Carbonite's 30 day retention policy. Carbonite was designed as a backup rather than a journaling or archiving service so we wanted to make sure that when you did need to do a restore from your backup that you wouldn't get a lot of data that you had deleted on purpose. Our research indicated that data that wasn't restored within 30 days was usually deleted on purpose so we set up our retention that way.

If you'd like our Carbonite Server Backup offers configurable retention and you can set it to never remove any deleted files: http://www.carbonite.com/en/cloud-backup/business-solutions/server-plans/

If you wanted to learn more about why we set up Carbonite that way or wanted to give more feedback feel free to leave a note back, or Private Message me here on the site. Thanks!
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Cloud Services

466

Solutions

48

Articles & Videos

781

Contributors

Cloud services are services made available to users via the Internet from a provider's servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider. It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources. Frequently offered cloud services are infrastructure-as-a-service (IaaS), desktops-as-a-service (DaaS), software-as-a-service (SaaS) and platform-as-a-service (PaaS). Examples of cloud services include online data storage and backup solutions, Web-based e-mail services, hosted office suites and document collaboration services, database processing, managed technical support services and more.