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CloudBerry Lab

CloudBerry Lab™ provides cloud-based backup and file management services integrated with Amazon S3, Microsoft Azure, Google Cloud, Oracle, Rackspace, IBM Softlayer and others.

CloudBerry partners with thousands of VARs and MSPs to provide them with turnkey, white-label data protection services. An Amazon Web Services Advanced Technology Partner since 2012, CloudBerry Lab has also achieved Storage Competency Partner status in the AWS Partner Network. For more information please visit www.cloudberrylab.com.

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We're having a heckuva time getting a Cloudberry image backup to restore as a virtual image to either EC2 or Azure because they both tell us they are not compatible with that.

We've turned off UEFI in our CMOS, but then our Windows 10 computer will no longer even boot;  it gives us an error about checking the boot sequence.

Is it correct that neither of those services can restore an image we create if our computer is using UEFI?  Got a workaround?
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I have several servers that I am using Cloudberry backup on. All of them, are working with no issue. On one server I have tried everything I know to resolve the issue I am having. Most of the folders in the backup are showing access denied. I have triple checked the permissions. The account I am using has all the rights to the folders in question.

Any help would be appreciated.
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What is the correct way to make an initial seed backup of a server to Amazon in preparation for a Disaster Recovery scenario where we would turn that backup into a VM accessible via RDP?

We'll make the initial backup to an external drive and send that drive to Amazon, then make very frequent online backups (i.e.every 30 minutes) so that the backup at Amazon stays up-to-date... then if/when needed, turn that backup into a VM.

Just not exactly sure of the options to choose using the CloudBerry Online Backup wizard...

Thanks...
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We were using Cloudberry along with Amazon's Glacier storage to upload copies of our Veeam backups. We no longer use glacier storage. I am trying to delete the vault on Amazon AWS console but it won't let because the vault is not empty.  I am using Cloudberry Explorer to access the vault to delete the entries. After adding and configuring the storage I can inventory the storage and  it lists all the vault entries. When I select delete it deletes all the entries except one. It gives me the error that the vault is not empty or recently written to. Also I notice in the inventory list it shows all the entries with a size of 0 bytes. I have over 80 terabyte's of storage I need to delete that I am being charged for. Any suggestions would be greatly appreciated
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CloudBerry Lab

CloudBerry Lab™ provides cloud-based backup and file management services integrated with Amazon S3, Microsoft Azure, Google Cloud, Oracle, Rackspace, IBM Softlayer and others.

CloudBerry partners with thousands of VARs and MSPs to provide them with turnkey, white-label data protection services. An Amazon Web Services Advanced Technology Partner since 2012, CloudBerry Lab has also achieved Storage Competency Partner status in the AWS Partner Network. For more information please visit www.cloudberrylab.com.

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