Contact Management

A contact manager in its most basic form is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. Sophisticated contact managers provide calendar sharing features and allow several people in a company to access the same database. Some contact management systems have evolved into customer relationship management (CRM) systems to analyze and plan for an organization’s interaction with current and future customers.

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Microsoft Dynamics CRM on premise. We have an issue where the ADFS self signed cert has expired. We have tried to disabled Claims Based Authentication, restart IIS to auto rollover the cert. However, claims based authentication will not complete and an error with the federationmetadata.xml is shown.

If we choose a wildcard cert the wizard completes fine. The issue is the metadata is different so the Relying Party trust don't update

IIS is running on port 443 and ADFS/CRM port 444 using server 2012 R2.
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Good day,
I have Exchange 2010. I have Sugar CRM on Linux system that needs to access my EWS.
The code in the Sugar CRM system is:
// Request
            $xmlstr = <<<XML
                       
                        <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
               xmlns:xsd="http://www.w3.org/2001/XMLSchema"
               xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
               xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types">
  <soap:Body>
    <CreateItem xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"
                xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"
                SendMeetingInvitations="SendToAllAndSaveCopy" >
      <SavedItemFolderId>
        <t:DistinguishedFolderId Id="calendar"/>
      </SavedItemFolderId>
      <Items>
        <t:CalendarItem xmlns="http://schemas.microsoft.com/exchange/services/2006/types">
          <Subject>Planning Meeting</Subject>
          <Body BodyType="Text">Plan the agenda for next week's meeting.</Body>
          <ReminderIsSet>true</ReminderIsSet>
          <ReminderMinutesBeforeStart>60</ReminderMinutesBeforeStart>
          <Start>2006-11-02T14:00:00</Start>
          <End>2006-11-02T15:00:00</End>
          <IsAllDayEvent>false</IsAllDayEvent>
          <LegacyFreeBusyStatus>Busy</LegacyFreeBusyStatus>
          <Location>Conference Room 721</Location>
          …
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I have simple landing page that collect phone number with submit phone. When the submit button is clicked, I want to send phone no to amazon connect and make the phone dial to my customer. Is it possible? And how to do that?
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I want to open online shop and need to use CRM platform.  Anyone can recommend good crm platforms for online bisiness?? Thanks
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I need a better way to manage my Google Contacts from my Android phone.

I frequently add people, only to never be able to recall them. I would like to be able to sort them by the date they were added so that I could find contacts that have been recently added
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Managing Contacts of group of people on iPhone:-

I meet many new people for different reasons. I store all info on iPhone 6 or Google contacts.
Groups such as Customer Leads in a business, realtors(15 people), Yoga Leads(100 people), Neighbours(50), special interest (20 people).

My goal is when I receive any useful info and I want to share with  one group (and not searching for people individually), I should be able to send them easily and quickly.

If I create a WhatsApp group the other guy knows that I have put them in the group.I should do the grouping in the background without letting the other person know that I have grouped him in that group.
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I am a community developer and am trying to find a contact manager that displays a map marking boundaries of different neighborhoods as well as a list of contacts grouped together by which neighborhood they live in. Any ideas?
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I'm not sure whether I should move my contact center to the cloud or have it stay on premise?
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Dear EE,

We are a small financial services entity that has 40,000 members who communicate with us across multiple channels.

I've been tasked with researching innovative, easy to interact with delivery channels that will provide great member fulfillment at 1st contact. It should work across all the channels (email, web, mobile, telephone, face-to-face, chat, text, etc).

Could you point me in the right direction to begin my research? What solutions do you hear about the most?
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we are in the process of standardizing  the company IT device policy and  need some help from the HR and IT personal on the sample policy and the business process . our current practice is HOD and CIO will decides on the device requirements . for an example desktop vs laptop decision taken by the department head and the CIO . sometime we have to come a cross issues due to the   laptop mobility issues .

I hope these policies has to implement from the HR ? or IT department ?  please share some sample policies for me to have look in advance my meeting with HR
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Hi. A company I'm working in has Siebel CRM and I noticed that they manage their relationships with the Contacts entity. My former employer who also has Siebel manage their relationships with Accounts entity (and Contacts, if necessary). Which is the best practice, why, and what are they winning or losing in each case?
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before couple of weeks ago i was working for a company named as europac and i was continuously in contact with them but 2 days before i had sent them a mail i got a reply in the form of :-


Delivery to the following recipient failed permanently:

     hr@europacgroup.info

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain europacgroup.info by smtp.secureserver.net. [72.167.238.29].

The error that the other server returned was:
550 5.1.1 <hr@europacgroup.info> Recipient not found.  <http://x.co/irbounce>
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The LG800 is at least 5 years old. I transferred the TracFone contract to a new A392G (flip phone, not a smartphone) the other day. I need the format and filetype needed by the A392G, and a process by which the 'doctored' file can feed my 124 contacts into the Alcatel phone.

What I have tried so far to move the contacts from the old to the new phone:
- I attempted to use Bluetooth to send contacts from LG to Alcatel; only the name from the first entry was processed.
- I attempted to insert the SIM from LG into Alcatel to just read the data; the SIM was rejected.
- I have successfully captured the vcf file from the LG800 onto my MacBook and can open it with textedit, or with Excel (for Mac).

Additional observation:
From trying to save a new contact in the A392G it seems there is far less information that can be saved (Name and Number only?)

I am a savvy computer user, not afraid to do some file manipulation to make things easier in the end.

Thank you!
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Contact Management

A contact manager in its most basic form is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. Sophisticated contact managers provide calendar sharing features and allow several people in a company to access the same database. Some contact management systems have evolved into customer relationship management (CRM) systems to analyze and plan for an organization’s interaction with current and future customers.

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