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Contact Management

A contact manager in its most basic form is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. Sophisticated contact managers provide calendar sharing features and allow several people in a company to access the same database. Some contact management systems have evolved into customer relationship management (CRM) systems to analyze and plan for an organization’s interaction with current and future customers.

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How to copy all contacts (with profile photo) from iCloud to Google?
I know I can download all contacts from iCloud by exporting a vCard file. However, it does not include the contact's profile photo.
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Free Tool: Subnet Calculator
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Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

I am a community developer and am trying to find a contact manager that displays a map marking boundaries of different neighborhoods as well as a list of contacts grouped together by which neighborhood they live in. Any ideas?
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I'm not sure whether I should move my contact center to the cloud or have it stay on premise?
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Dear EE,

We are a small financial services entity that has 40,000 members who communicate with us across multiple channels.

I've been tasked with researching innovative, easy to interact with delivery channels that will provide great member fulfillment at 1st contact. It should work across all the channels (email, web, mobile, telephone, face-to-face, chat, text, etc).

Could you point me in the right direction to begin my research? What solutions do you hear about the most?
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we are in the process of standardizing  the company IT device policy and  need some help from the HR and IT personal on the sample policy and the business process . our current practice is HOD and CIO will decides on the device requirements . for an example desktop vs laptop decision taken by the department head and the CIO . sometime we have to come a cross issues due to the   laptop mobility issues .

I hope these policies has to implement from the HR ? or IT department ?  please share some sample policies for me to have look in advance my meeting with HR
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Hi. A company I'm working in has Siebel CRM and I noticed that they manage their relationships with the Contacts entity. My former employer who also has Siebel manage their relationships with Accounts entity (and Contacts, if necessary). Which is the best practice, why, and what are they winning or losing in each case?
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Hello EEs,

I have to setup a call/contact center & someone has suggested below 2 options:
1. OpenScape Contact Center Enterprise V9 (UniFy)
2.Cisco Call Manager BE6000

Here I need your Expert's Advice...which one is better in-terms of Stability, scalability, Cost effective; reliable & easy to collaborates with existing voice system (currently I am using Cisco UC560 & Cisco phones)
I might need to have social media & SQL server [in-house application server] integration required.

Awaiting for your advice/feedback at earliest possible.

Thanks in advance..
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before couple of weeks ago i was working for a company named as europac and i was continuously in contact with them but 2 days before i had sent them a mail i got a reply in the form of :-


Delivery to the following recipient failed permanently:

     hr@europacgroup.info

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain europacgroup.info by smtp.secureserver.net. [72.167.238.29].

The error that the other server returned was:
550 5.1.1 <hr@europacgroup.info> Recipient not found.  <http://x.co/irbounce>
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The LG800 is at least 5 years old. I transferred the TracFone contract to a new A392G (flip phone, not a smartphone) the other day. I need the format and filetype needed by the A392G, and a process by which the 'doctored' file can feed my 124 contacts into the Alcatel phone.

What I have tried so far to move the contacts from the old to the new phone:
- I attempted to use Bluetooth to send contacts from LG to Alcatel; only the name from the first entry was processed.
- I attempted to insert the SIM from LG into Alcatel to just read the data; the SIM was rejected.
- I have successfully captured the vcf file from the LG800 onto my MacBook and can open it with textedit, or with Excel (for Mac).

Additional observation:
From trying to save a new contact in the A392G it seems there is far less information that can be saved (Name and Number only?)

I am a savvy computer user, not afraid to do some file manipulation to make things easier in the end.

Thank you!
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Contact Management

A contact manager in its most basic form is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. Sophisticated contact managers provide calendar sharing features and allow several people in a company to access the same database. Some contact management systems have evolved into customer relationship management (CRM) systems to analyze and plan for an organization’s interaction with current and future customers.

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