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I have an HP EliteBook 8730w HP machine with XP SP3.  The NIC is a 82567LM Gigabit.  Wireshark Version 1.6.1 is seeing a flood (packet ea/.001068 seconds +/-) of protocol 0x8899 Ethernet II packets (All outgoing; no responses).  Packet length ranges from 64 to about 1499 or 1518 packets long. The problem I have is that I cannot find the Source MAC on my (small home) network (I have tried several MAC scanners), nor do I know anything about the destination address.

Source:  f8:c0:01:7c:65:cc
Destination: Dell_79:08:f2 (00:19:b9:79:08:f2)
Type: Unknown (0x8899), Ethernet II
Data (1504 bytes)
5 lines of data:
0010   88 64 11 00 14 ef 05 d6 00 21 45 40 05 d4 ac 25  .d.......!E@...%
0020   20 00 36 11 54 58 47 13 fb f9 61 73 b9 db a0 e1
0030   c9 be 05 cd 4b 14 32 bb 81 3a 22 b9 5d 95 21 4e  ....K.2..:".].!N
0040   6d 27 cb 53 59 65 0b 8d 75 33 cb ab f9 de 7e 52  m'.SYe..u3....~R
0050   32 57 86 24 53 27 ee 64 20 41 72 31 20 11 2a 43  2W.$S'.d Ar1 .*C

So, I have no such source or destination MAC on my network (that I can tell) , am seeing  an ongoing flood  of data anytime day/night.  To my knowledge, I have no Dell equipment on my network (two printers, 4-5 computers, a couple of Smart phones, and several Security DVRs).  Most computers behind one or more switches.  I am certain that I have no Realtek routers/switches or anything that might be using a managed protocol i.e. Realtek Remote Control Protocol (RRCP) Type 0x8899.
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I have a Dell PowerEdge R730XD Windows 2012 Standard server tag number HDXG082 and a APC Smart-UPS SMX2000RMLV2U

I came in this morning and I hear a high pitch sound coming from either the server or APC which are right next to each other

I shutdown the server and unplugged both power supplies that are on the server to see if this would stop the high pitch
it did not, I did this because I was thinking maybe my controller is going out.

I'm thinking it maybe my APC.

any suggestions are appreciated
A client has a Dell Vostro Inspiron 660. I set up a Marvell PCI-E controller with 2 disks  in RAID 1 in a customer's desktop to replace their single boot drive to add redundancy.  It does boot to the RAID, but not until after if errors with Hard Disk Failure.  Press F1 to continue or F2 to start BIOS.  F1 then boots the RAID without further issue.

I've read about turning of the inboard SATA controller, but this BIOS does not have an option to do that.  Only ATA or UEFI.  The BIOS is current. Understandably, I'd like to PC to boot without intervention.

If there are any ideas to try to solve this, it would be appreciated.  If I'm looking in the wrong direction, please enlighten me.

Thanks Lots.
I have Dell Optiplex 3050 with a 256GB SSD.

I want to create an image of this PC so I can the restore that image onto a few more PCs of the same make & model.

This is the first SSD i've needed to create an image of. I booted up off my Macrium boot USB, opened up Reflect but it doesn't see the SSD.

I'm guessing the SSD won't be seen as it needs a running OS to recognise & read it, is that correct? If it is, how can I create an image of an SSD? Is it possible?

From what I understand, I can create a clone of the disk, but to apply the clone, I have to remove the SSDs from the other PCs, put them in USB caddies and apply the clone image that way.

Does that sound right?
I have a Dell Inspiron 3647 desktop computer with Windows 10 Home 64 bit. It recently upgraded itself to a newer version which caused several problems, so I returned it to the previous version. After going through the process of putting it back to the previous version it appeared to complete successfully. However, upon restarting the computer it started to go into automatic repair mode. I let it cycle through that a couple times with no success, so I removed the drive and slaved it to another computer and backed up the users data files and then put the drive back and tried to do a system restore from the only Windows restore point that existed. It eventually came back and was not successful. So I then wanted to reset Windows back to factory. I tried the refresh options of keeping files and not keeping files and neither of those options would proceed. I then finally said go back to the factory restore and it comes up immediately and fails with a partition error (see attached picture). So I tried rebuilding the BCD and nothing works, it keeps coming back to the partition error. When I slave the drive to another computer, I can view all the partitions using EaseUS Partition Master 12 and they all look fine as far as I can tell. I would like to put it back to factory even with the additional Dell bloatware because I'm not sure what the user was using of the original software. I know I can always do a reformat and clean install as a last resort, but was hoping to factory restore …
Hello Experts,

I have purchased a Dell Optiplex Computer Desktop,  Pentium(R) Dual-Core CPU E5400 @ 2.70GHz to run my ESXi 5.1 host. The PC currently has 4GB of memory. However, I need to increase this to maximum permitted.

Can someone let me know what the maximum about of RAM I can add to the PC, and if possible let me know what type of RAM to purchase?


Hi, Im trying to delete a virtual disk but i got this message
These are all the alarms that I got.

Please Help, I am really new on all this storage thing :(
I have a Dell PowerEdge with a raid 5 and one if the drives is failing.  Is this hot swappable?
Dear All,

I have some business pc Optiplex 9020 with OS Win8.1 .My issue is that with raid the pc takes a long time to boot from 40 minutes to 2 hours.Also when we i tried to update some software in the workstation it took many hours and in some pc it fails.
I would like to ask if you have any similar problem with this type of pc and how you have resolve it .

Hi all,

Picked up a client where the customer had installed a new DELL Poweredge T330 and someone had started configuration and performed setup with the 4 disks in PERC H330 controller as individual disks (non-RAID).  Is this the default configuration when these servers are delivered with the OS pre-installed.

The domain controller role is already up and running with about 30 machines joined.

They are are now asking to have their primary vertical market software system loaded asking where on the server it should be located.  Right now we have this:

Disk Mgmt
 do not want to install their production operation software on a non-RAID volume, so I am wondering if it would make sense to go into the PERC controller BIOS and allocate two of the 3 remaining disks to a RAID 0 mirror. Or should I just use the Win2012 Disk Mgmt to build a mirror array in software?
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I have a Perc 5/i installed on a PowerEdge 1900.  I have four 750gb hard drives that are in a RAID5, potentially.  The Virtual Disk was initialized and when I just hit the Enter key on Controller 0 I am told:

Configuration is not allowed!
ERROR Code: Unknown

There are no errors outputted on the tiny screen.  Yesterday it told me that the ROMB battery was dead, so I replaced that, and now no more errors.  However, there is this problem now.
Dear Team,

We are building a DR site in one of our remote offices. We are using Dell Rapid Recovery software to replicate our production machines to our DR site and export them to a VMWare environment and have them ready to be used in case we have to switch (active standby). Our DR site is also a site that is in production in another city, this site has a Domain Controller and a few file servers always running for the local office over there.

The issue that we have is networking. I would like to know what is being done out there or what is the most efficient way to accomplish this. At this point our DR site has a network in vlan 900 which communicates with vlan 200 in our productions site, these two vlans know of eachother. When we restore the servers in our DR site they will be assigned an IP of vlan 900 which will be different then the vlan 200 they were in the productions site. This will create conflicts because we have some applications servers with odbc connections configured by IP address and all of this will have to be changed in that case. Additionally, we can’t have the same machine turned on with the same name in 2 places at once unless we have an isolated network to do this which is one of the reasons we’re thinking about creating another isolated vlan 200 network in our DR site but not sure if it will work when switching over.
Since we are using rapid recovery, an active standby machine gets overwritten by a backup of the production machine every 2 hours, …
I have 3 Dell R420's Running Server 2012 R2.  One runs as a DC, another as a Database Server and the last as Hyper-V host.  All were setup the same time using the same USB drive and are backed up using WIndows Server Backup to USB Drives.  The Hyper-V is running 5 virtual machines, 2 Server 2012 and 3 Server 2003.  The Server 2003 machines are old physical servers that were converted and migrated.  The 2 Virtual Server 2012 machines, 1 is the remote server and the other the terminal server.

A few months ago we started having a problem where the rdweb site wouldnt load and no one could remote in.  The server would respond to pings and if I have a monitor and keyboard physically connected to the server, I could attempt to login and it would just spin like it was logging in but never go further.  I would eventually just have to hard reset the server.  I checked the error logs and could not find anything that pointed to a culprit.

This is now happening about once to twice a month, still nothing in the logs that point to errors which could cause this behavior.  It works fine when the last user during daylight hours logs off, usually around 6 pm, and I'll be notified by night users if they can't login around 12 AM.  The only task I have running between those hours is the Backup.  I have errors in backup but those seem to be for the server 2003 machines not being able to be backed up. The next entry after that is the boot from the hard reset.

I have reinstalled the OS on …
Hi guys,

Recently came upon the requirement for DATA Center for which I don't have any knowledge.I am in R&S, IP Telephony, Structured Cabling
Can anyone tell how I can get trained in Data center design?
what is the best way to get trained in data center designing, and what are the training courses offered by CISCO, HP, DELL.
About a week ago this 3 year old Dell Optiplex 790 running Windows 7 service pack 1 is having problems accessing certain websites like and some other secured websites.
It's on a local domain network with a Server that is handing out DHCP but it cannot resolve the IP address so I have been using a static IP address of GW DNS (Server's address) and even added the external DNS of the ISP and even added WINS of the server's IP of
It will no longer let DHCP resolve the IP address but all of the other 7 PCs work fine.
I even copied down those exact IP addresses and changing the local IP inserted it with a static IP and it still has the same problem.
Emails come in using the POP/SMTP through this same NIC.
I loaded new NIC drivers to this onboard Intel embeded NIC - same problem.
I even purchased a new NIC and it does the same thing.
It had McAffee so I removed it and the same problem.
I turned off all of the Windows firewall and same problem.
This PC is on the LAN and can get access to all of the network shared drives with no problem.
I tried to go back and do a system restore before this problem but it has the same problem.
I also checked the HOSTS file in the system32 - nothing blocked.
Thank you!
I have an old PowerEdge 1900 that has a Perc 5/i in it.  I go into the configuration utility and select RAID5 for setup.  I have 4 750gb hard drives, so it comes out to 2.2 tb, or close to it.  I initialize the disk and when that is done I step through the rest of the process and on the last page I select "APPLY" then CTRL+ALT+DEL to reboot.  Upon rebooting there is a message that says "All of the disks from your previous configuration are gone".  It tells me that there are 0 logical drives on the host adapter, and obviously, 0 logical drives handled by BIOS.  What is the issue?
Hello -

I have a DELL PE R710 and it currently has 6 HARD DRIVE, 146G, SERIAL ATTACHED SCSI, DU, 15K, 3.5, SEAGATE, HUR and a PERC H700 Integrated RAID Cont roller, 512MB Cache, x6. I would like to use two Samsung SSD 850 EVO (Model: 75E120) as a RAID 1 (OS), and 4 more drives as a RAID 10 (DATA FTP). My question is if I replace my existing drives, what hardware will I need to convert the server drive bays and will this work with my existing PERC? Will it recognize new drive and speed capabilities?

Thank you so much!

This issue has started to occur every few days to a Dell PowerEdge R430. I am having to restart it from iDRAC or the power button to bring it back to life.

The server still responds to ping, but I cannot access it via RDP. I can access some remote management tools, but not all. For example, the event viewer is accessible, but the services snap in is not. Services running on the server appear to stop responding too, e.g. file shares, print server etc.

Looking through the event logs, I suspected an issue with Symantec Endpoint Protection at first, so uninstalled that and replaced it with another AV product, since I had seen a similar issue on another server and this had fixed it. It hasn't fixed this server though.

The System logs seem to stop recording anything after the time that the problem occurs, until I reboot the server. There doesn't appear to be any common thing that is happening just before the server suffers this issue. I have looked for a particular warning, error, info message etc but nothing that jumps out at me.

If I plug in a KVM, I get no display, no login screen or anything.

I have updated the BIOS, firmware and drivers to the latest versions. The server is kept up to date with Windows Updates.

The server runs Hyper-V and has two guest VMs running on it. Sometimes these also become unresponsive in the same way i.e. can ping but can't RDP or get any response from services e.g. file shares, print services etc.

I'm now at the point where I'll…
Have a desktop, Dell XPS Studio, that came with 2 1TB hard drives set up as Raid 0. One of them is now failing & it won't boot, get the error message "AHCI Port0 Device Error Press F2 to Continue". F2 brings you to the BIOS setup and it's just stuck in that loop.
The client said it boots up every now and then but i've tried it at least 20 times & no joy so reckon it's after getting worse.
Any way of extracting the files from this as they've no backup?
Efficient way to get backups off site to Azure
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Wonder if anyone has run into this before - I'm stumped.

My lab environment requires removable drives in caddies to be swapped out for different learning scenarios.  What I want to do is configure the computers to ALWAYS boot to the removable drive if it is present.  In other words, the removable drive is the default.  I've got the removable drive set as the first device in the boot order and for the first boot, everything works fine.  But as soon as I remove the removable drive and boot to the internal drive, the internal drive becomes the default drive in the BIOS.  If I then re-insert the removable drive and boot the computer back up, it goes to the internal drive, not the removable drive.  

I've tried a bunch of different things, to include swapping SATA cables around, enabling AHCI, editing the BCDEDIT boot loader, etc, but the same thing always happens....once the computer has booted to the internal drive one time, it becomes the default boot drive.

Anyone have any thoughts/suggestions/workarounds?  The computers we use are Dell 3020's, BIOS A15, and both internal and removable drive have Windows 7 images on them.  Interesting side note - one of our labs uses Dell 7010's, and the dual boot scenario I described above works fine with that model.   Just can't get it working on the Dell 3020's.

Any thoughts or suggestions are appreciated!

My tech team is having some major issues. I don't want to brush them off as simply VMware's USB problems without digging a little deeper.

- We have a VDI environment using VMware solutions.
- We have Dell thin clients deployed at all locations.
- Our data line for our main location is 100MB fiber.
- Data line at our data center is duel gig fiber lines.
- scanner is an RDM7000 series.
- Vendor is web based and requires the scanner to be USB attached.

The scanner will work for one or two scans but then become unresponsive. The VDI looses communication. We have to restart the VDI instance to get the scanner to work again. Not the VDI thin client but we have to have an admin go into the ESXi and restart the user's instance. Support team believes the lack of full USB support by VMware is causing communication issues over the USB. They are suggestion deploying local desktops for check scanning. This is not an option.

We have a test desktop setup with VM Horizon client. The scanner has no issues. We have tested multiple thin clients from different vendors, all with the same issue. So this has eliminated the Dell thin client.

We are testing the RDM9600i which is a network connected machine. We are trying to setup the machine as a spoofed USB connection on the VDI but that has not yet worked out. Plus the vendor does not support the machine.

Hello experts I've been provided a laptop from my company.  Its a Dell Latitude E5570 with a Intel HD 520 Graphics card, driver is up-to-date, which connects to a Dell DisplayLink.  I cannot get it to disconnect the built in display when connecting it, it always has three displays.  Not sure what to do, I've gone through the display driver properties, display setting in windows, switched cables, docking stations & monitors.  I've exhausted all my ideas.

Oh yeah its got windows 10 pro

Thanks in advance.
I have a new Dell server that I installed Win 2012 R2 and I want to change it to Win 2016.  The best way to make sure it is a fresh install is to initialize the server.  
Dell helped me with it, but I've already forgot how.

so how?
the wire connecting my dell charger to the pin head cut at a point where i cant join it anymore. I have an alternative pin but its carrying red, black and white wires. How do i connect the White, Black and Blue wires to the Red, Black and White wires with correct polarity?
I have an old EMC CX3-20 which I am trying to get to hang around for a few more months. To make a long story short I lost a a HD in the unit and found a gentleman that was selling 5 brand new Dell drives, just what I needed. I had them shipped to me and I popped in a replacement drive but I can't get the orange light to go out on the array. Here I am thinking that it is just hotswapable and replace the failed drive I start searching and I come to find that I need to use the Replace Faulted Disk wizard in the Unisphere Service Manager. I do this and the wizard says it is actively looking for changes to the array and I insert a new disk but it never see's it. I know that the wizard detects a faulted drive because it is reading me the serial number of the replacement drive that I am sticking in. I know that all 5 of these drives that I ordered are not bad so I think I am missing something.  I am running Flare version Can anyone out there maybe help point in the right direction?


Since 1984, Dell has been delivering technology to fit your life.
Dell is in Enterprise, Home Office and Consumer sectors of the market, supplying a broad range of customizable desktops, laptops, notebooks, servers, storage, and network devices.