Dell Help

Dell Server Drive blinking green/amber alternately regardless of what drive in install in that bay..
I know this is suppose to be an indicator of impending failure, but why does it blink this way when I install a replacement?
I tried resetting the adapter to factory, and that worked for a little while, but then reverted to this behavior again.
I have another bay to use, but just curious if someone else had seen this before.
Thanks as always.
Brian

2 Comments

Trying to install SERVER 2012 R@ or Server 2016 on Dell T110. Cannot get past the initial setup screen as it says there are no storage devices.
I have 3 Drives in RAID 5 (newly created volume) - When I try to install 2012 or 2016 it tells me there are no storage devices - it doesn't see the integrated Perc S100 controller. I have downloaded and expanded the Dell Pre-OS Deployment kit and I have to remove the "hide non compatible devices" to see any type of controller, but it does not load it or recognize the Volumes.

6 Comments

I have a Dell desktop PC running on Windows 10. I utilise the backup and restore (Windows 7) program but which has failed to back up recently. This I believe was caused by some update. Looking at the recent updates they are all windows except there is adobe flash player.

Do I need to uninstall any updates? Can I do a fix without that?

Thanks

16 Comments

Dell H800 with suddenly 20% slower performance. All cpu's are good, battery healthy, RAID array on MD1200 are healthy. How do we check the write cache on the controller? Feels like the old days when the EMC CX500 cache battery died and the cache was disabled.

With this server, though, (running Solaris), we can't tell if the cache is enabled or not.

2 Comments

Hello,

I have a Dell R620 with 3tb of disk on a Raid5. When I try to install win 2012 .. it does not partition the disk properly.. Essentially I am trying to give os partitioin 400gb and rest needs to be on a single partition of 2.6TB. I know its an issue with GPT.. I am not sure how to configure it so when I boot off the usb drive win 2012 setup installs it as a GPT.

On the bios I have it setup as uefi.. not sure if it needs to be on bios.

17 Comments

I have two Dell Poweredge R420 servers, with iDRAC, VMWare 5.1 (prepping for upgrade), and two Power supplies each. One of them though refuses to setup the second power supply in redundant mode. The iDRAC setup indicates that there is a missing license. I looked at my licenses on my Dell Account and there is none, other then the two licenses for the iDRAC's which are held in perpetuity. I am thinking there is something else going on. All of the current firmware and updates are installed. (this was done last week in the hopes it would resolve this.) Looking for Ideas while I wait for Dell to respond.

5 Comments

I have a Dell PowerEdge R810 server and I would like to install Server Standard 2019 on it. Dell says it doesn't support it, but I guess my question is, will it definitely NOT work? I have to get rid of Server 2008R2 because of the EOL and I want to go with Server 2019 ideally.

10 Comments

Question by

BMaenpaa

2019-06-04Solved

RAID 5 OFFLINE

A client running a Dell R620 with three disks in a RAID 5 reported amber blinking light on one of the disks though the OS (ESX) was running fine. I suggested buying a replacement which was delivered complete with hot-swap tray. The client swapped out the drive, but the Amber light continued. I thought it might be tagged as Foreign, so I scheduled a visit.

When I rebooted the server, I went into the RAID controller to clear the (New) Foreign disk config and add it as hot spare so that it would begin rebuilding the RAID.

However, when I got in there the first disk (0) shows as MISSING, the New Disk (1) as Failed, and the third (2) as Online. I shut down and re-seated all of the drives, but no change.

The RAID is in a FAILED State, and with RAID 5 (which this is) you can’t rebuild if two disk fail or are unreachable.

I tried putting the old disk back into Slot 1, but now when I reboot both Disk 0 and 1 show as MISSING.

I also receive "There are offline or missing virtual drives with preserved cache. Please chack the cables and ensure that all drives are present." message.

I read some articles about re-tagging the Virtual Disk. Does this sound like a viable solution?

Any help would be appreciated.

6 Comments

LVL 59

Question by

Pete Long

2019-06-04Solved

Dell EMC UnityVSA Question

Quick Question

Can Dell EMC UnityVSA

Provide stretched Cluster?

Note: That's the VSA (virtual SAN) product NOT VXRail

Anyone?

2 Comments

A bit off topic but completely relevant:
I have a client with a pair of 4-year-old Dell tower servers with Microsoft Volume Licensing copies of Server Standard 2012R2 and the servers have Dell’s better support, so called Pro Support Plus. Dell has recently changed the terms of their support agreement and now they refuse to support any system tht doesn’t have OEM server software installed, with the OEM sticker on the box. Exchange 2013 is now out of mainstream support as of April 2018 and as I said, Dell now refuses to support these systems and I decided it made more sense to just migrate to Exchange 2016 rather than pay retail per hour rates or fighting Dell’s legal department.

I’d be interested in talking with anyone who thinks they could help me get Dell to reinstate the 5-year support agreement that we aid so much for, but that’s not directly relevant here. Meanwhile, Microsoft enterprise support won’t support any product that is out of mainstreams support without paying another $500 per incident fee. But they’d support 2016 under the existing contract.

So, rightly or wrongly, I decided to install Exchange 2016 on a Hyper-V guest and then turn off the 2013 exchange server. If this was a seriously dumb move, I will walk away from the exchange 2016 and try something different.

Which brings me to the technical question(s): how simple is this to do while the 2013 server is in production? The Server 2012R2 Standard host only has only one guest on it but the license …

3 Comments

Learn SQL Server Core 2016

LVL 13

This course will introduce you to SQL Server Core 2016, as well as teach you about SSMS, data tools, installation, server configuration, using Management Studio, and writing and executing queries.

I have a Dell Optiplex 3020 (SFF) Small Form Factor running Windows 7 professional.

The back of the computer has a connection or a DP monitor and a connection for a VGA monitor.

The computer has Integrated Intel HD Graphics 4600/ HD Graphics 4400/ HD Graphics

The CPU is Intel Pentium G3220 (Dual Core, 3MB Cache, 3.0 GHz, w/HD Graphics)

Serial - support Serial / PS/2 Add-in Bracket or Serial / Parallel Port PCIe Add-in Card
Parallel - Serial / Parallel Port PCIe Add-in Card

I currently have a monitor with a VGA connection to the computer.

I would like to replace the VGA monitor with two 24" monitors for a dual display (extended desktop).

Question: Can I attach a device to the computer's Display Port, that will allow me to attach two DP monitors and extend the display?

or Purchase a graphics video card and insert it into one of the motherboard's slots below, that supports dual monitors?

or if you have another suggestion, I am open to it.

12 Comments

i think this windows update crashed my computers KB4494440

i have mostly Lenovo laptops and dell computers, when i checked after pushing this update , the update failed but the laptops still keep crashing

errors coming from FLTMGR.SYS, restore computers are also failing

https://www.tenable.com/plugins/nessus/125058

Screen-Shot-2019-05-30-at-10.53.44-A.png

20 Comments

LVL 4

Question by

Cobra25

2019-05-29Solved

ESX hung on Vpxa Start

Hi, i have a DELL T330 server running vmware esx 6.0, recently the motherboard went bad.

It boots up now, but hangs on RUNNING VPXA START

any ideas?

7 Comments

LVL 59

Question by

andyalder

2019-05-25Solved

SC4020i SFPs

Is there a list of supported SFP or SFP+ transceivers for the Dell / Compellent SC4020i

7 Comments

Hi,

We current have a VMware 6.5 using a Dell Equalogic PS6000 SAN as the backend storage. Unfrotunatley we have two datastores that have extents that cover two physicaldevices, so I plan on vmotioning the vms off the datastore, delete and the recreate the datastore without the extent on the other storage device. On the SAN the storage is split into several volumes used for storage. When I have tested, I have deleted and recreated the datastore fine no problems, but on the volume on the SAN any used space within the new datastore has simply been added to the in se space on the volume. The SAN has no idea that the datatstore has been recreated (I assumed that the new datatstore would be able to use upto the in use space the volume thought it had before growing the volume). I'm guessing that my only option is to vmotion the vm's onto another datastore. Delete the datatstore and back end volume on the san. Recreate the volume on the san and then the datastore and then move the vms back?

Cheers,
Paul

1 Comment

Looking for a script to uninstall McAffee from new dell machines.

5 Comments

We have a DELL MD3000i array with dual-controllers (A/A). Last week, one of the controllers went bad due to memory parity error (or aka. Memory Consistency Error) and we took a huge performance hit. We ordered a replacement and swapped it out, the error was still there. We thought we may have received a defective part, so we got another controller, but the error doesn't go away. We took out the battery and memory from the controller, waited 2 mins, then popped it back in, but still no luck. Does any one know how to correct this issue? Does something else needs to be done beside putting the controller in offline mode before swapping?

Summary : RAID Controller Module Memory Consistency Error
Storage array: MDPLSHELP01
Component reporting problem: RAID Controller Module in slot 0
Status: Online
Location: RAID Controller Module/Expansion enclosure, RAID Controller Module in slot 0
Component requiring service: RAID Controller Module in slot 0
Service action (removal) allowed: No
Service action LED on component: No
Replacement part number:
Board ID: 1532
Submodel ID: 63
Serial number: 63V10XX

4 Comments

I have plugged in this dell dual pcie nic card ( Link ) into port 0 of my pcie slot on my HP Z800 Workstation and it is now beeping 5 times when i start the server and it also shows the following during boot:

207-incompatible DIMMS Detect
slot CPU0 DIMMS
203-Memory module failed self-test and failing rank was disabled
slot CPU0 DIMMS
207-incompatible DIMMS Detect
slot CPU1 DIMMS
203-Memory module failed self-test and failing rank was disabled
slot CPU1 DIMMS

When i allow the workstation to load it states that it is only using 8 GB out of the 12 GB that is actually installed on the Workstation

When i remove this PCIE card the workstation will load without any beeping or reported errors as above and will show it is using all 12 GB of memory installed!

Any ideas how to resolve this?

4 Comments

LVL 1

Question by

sglee

2019-05-16Solved

DELL Laptop LCD displays nothing

Hi,

I have a DELL Latitude E5570 laptop. It had Windows 7 and I upgraded it to Windows 10 today, but the problem is that the LCD screen display nothing when it boots.
I can see DELL logo and Windows 10 Log (4 small squares), but I don't see the logon screen.
However I can connect to that computer remotely using Spalshtop software or Remote Desktop program.
in Device manager, there are yellow marks on Video Drivers. I downloaded latest video drivers and chipset program and installed them all, but I can't get rid of these yellow marks.
When I connect the laptop to an external monitor using HDMI cable, nothing is displayed on the external monitor.
Can you help?

32 Comments

Hi All,

We currently run VMware at two sites. Both sites use Dell SANS for storage. We have a few production vms that are managed from site 1 but the datastore is on site 2. The naming of the datastore to SAN volume do not match for many of the datastores. What is the easiest method to marry a VM datastore to its volume counterpart on the SAN?

Cheers,
Paul

1 Comment

Question by

Paul Drage

2019-05-13Solved

Avaya IP Office

Hi, we have just had Avaya IP Office and Voicemail Pro installed on a Hyper-V Virtual Server (A Dell Poweredge R7040 with 32GB RAM Intel Xeon Silver 4109T 2Ghz (2 Processors). The Avaya virtual server has been running fine since Christmas but over Easter it crashed. The telecoms guys that support it say that for 1-100 users it should be at least a 4 Ghz Processor (we have 75 users) and 2-3 cores.

Now, I can shut it down tonight and give it an extra processor, but would we really need to upgrade the processors to faster ones? It's a fairly new server and I thought that the Xeon Silver 4109T although low Ghz are pretty good? Thanks for the help.

6 Comments

Dell N3048P's switch connected route disappears and re-appears, causing intermittent issue.

* Indicates the best (lowest metric) route for the subnet.

Default Gateway is x.x.x.x
S *0.0.0.0/0 [1/0] via x.x.x.x, 21h:51m:28s, Vl100
C *x.x.x.0/24 [0/0] directly connected, Vl100 -----------> this disappears and re-appears every minutes or so. When it disappears, it can't talk to certain resources.

I checked the switch and uplink ports and don't see any errors or misconfiguration. Nothing int he log too.

thx!

3 Comments

Good Dell shared storage?

I have four hosts that need shared storage between them. All the hosts are Dell so I prefer Dell storage. Entry level...say 30TB at the most using some existing 3.5 inch SAS drives.

Thanks

18 Comments

Dell S4810 Switch's backup VRRP is responding as default gateway, which I think it i causing some issues.

Does anyone know why the router acting as backup for several VLANs are responding and acting as the gateway when it is in backup mode? We can see this in the traceroute. This is not happening to all VLANs but some VLANs, which I think is causing the latency issue we're having.

I see nothing in the logs or not VRRP state changes.

thank you in advance.

Dell
vrrp

4 Comments

We have a super weird thing happening. We have two Dell R730 servers, both with Perc H810 controllers in them. The two servers are connected to an IBM V3700 and a Dell MD1220.

Last week, we rebooted the first host and at the boot, we got this error:

"LSI-EFI SAS Driver:
Unhealthy status reported by this UEFI driver without specific error

UEFI0116: One or more boot drivers have reported issues
Check the Driver Health Menu in the Boot Manager for details.

One or more boot drivers require configuration changes. Press any key to load the driver health manager for configurations."

So, we got that after the reboot and after some googling, we decided to move the Perc H810 out of the second server into the first and it booted right up, no issues. So, we chalked it up to a bad card, ordered a replacement, put it into the first server and it booted just fine as well. There you have it, we had a bad Perc card.

Now, fast forward a week. Server 1 has it's new Perc and it's running great, seeing all of the storage and we are happy.

Server 2 is running great with it's Perc card that we stole from server 1 last week and life is good.

Now, tonight, I need to reboot server 2 and boom, it hangs and is now reporting the exact same error as noted above.

Pressing any key does nothing. The machine will not boot into anything...iDraq doesn't even kick work when it's in this state. All we can do is remove the Perc card and it boots normally.

It "could be" that…

7 Comments

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