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First of all, if this problem gets too involved I will split it out into multiple questions as we conquer one problem at a time.
I recently acquired a used Dell R710 server.  
The system had a system board replacement right before I acquired it, and I did s secure wipe on the drives to remove old software and proceeded to start reloading it.  I'm not extremely well versed in Server systems, and even less so in Dell, so forgive my ignorance as you attempt to help m.
I loaded Server 2016 on the system via DVD and this resulted in some missing drivers, as you might expect.  When I started trying to hunt down drivers I found the suggestion that I should upgrade the bios as well as the iDRAC and LCC.  
   I'm not all that familiar with iDRAC or the LCC, so I spent some time reading up and attempting to upgrade these.  I did finally get the iDRAC upgraded to the latest version, but have been unable to get the LCC firmware updated.  The updates I've attempted, via the iDRAC, remotely from within my LAN, have just sit and spin and tell me that the file is being uploaded, and days later it never changes.  
   I tried accessing the LCC using F10 on bootup, and this has proven futile. I did manage to access it once, but was unable to navigate to the updates that I had on my network share, and while I was in there I noticed some errors in the logs about new hardware installed, such as the ram, processors, etc.... this was a result of the new mainboard being installed, and I found …
I have Dell PC running windows 10. I use the windows back up and restore software for backing up on external drive. But this has not been upgraded since Windows 7.

Now I have updated Windows 10 I can no long get the back up to work. I need to find a different way now that Microsoft do not provide technical support on this.  Any ideas please for continuing to be able to back up on the external drive?

I have a Netgear ProSafe VPN Firewall SRXN3205 that has builtin WiFi.  I just bought a new Dell XPS that has a Killer Wireless-n/a/ac 1535 Wireless Network Adapter.  Other computers have no problem connecting to the Netgear and receiving internet, but I can't do it with the new one.  It connects to the Netgear, but no IP address information seems to come over.  When I do a ipconfig /all, this is what I get for the wireless adapter

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Killer Wireless-n/a/ac 1535 Wireless Network Adapter
   Physical Address. . . . . . . . . : 9C-B6-D0-BC-64-27
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Any ideas?
We recently just replaced a hard drive on a Dell Lattitude E5450, and performed a clean install of windows 7 pro 64 bit.

We are attempting to install drivers from the dell website, however, when clicking on the executable files (ex: Network_Driver_D8VDT_WN32_22.3.108.0_A03.exe), we are recieving the following error message: "The procedure entry point could not be located in the dynamic link library kernel32.dll"

Has anyone ever run into this issue in the past, and if so, is there a fix?

I have a Dell Latitude 3590 laptop and not able to set up , the first boot device as PXE boot.
In the bios -Under Systems configuration- The internal lan is enabled (with PXE Boot)

When I go to General- Boot sequence-I can see only Windows boot manager enabled . It gives an option to add boot option  and when I click that it dosent give option select the PXE

Please post me how to set PXE boot as the first bootable device.

Any help will be great.
Thanks in advance
On my Dell portable (Vostro, Windows 10) very often, when I clic some item, the concerned program (for example Outlook) behaves as if I did a double-clic
At other places the same, as if I right click (when in fact I left clic)
Help !
I must have missed something. The specific model of computer that has gone in to a state of backorder is the Dell Optiplex 3060 but when I look at other vendors like Lenovo and HP their desktop computers are nowhere to be found either. This shortage seemed to start a little over a month ago. Is there something wrong with Intel's 8th gen CPU or something? ANyone have any idea what is going on?
Hi Experts,

My father has a DELL laptop with Windows 10, with expired warranty.

Lately, as he is working or watching movies, the mouse on its own gets stuck on the Start button.  When this happens, the cursor is stuck below Start and a shadow appears near the Start button .

This has been going on several of weeks, but just yesterday this escalated to clicks and right clicks on the start button.  User interaction on the mouse pad is not responsive.

Any ideas.
I tried to help my dad get his computer working after his keyboard started having the control key act like it was stuck after a few key strokes.  Eliminated the hardware as the issue and tried all manner of options including uninstalling and reinstalling drivers, and going back to a January restore point.  Decided to opt for the Fresh Start option in Windows 10 Home and now it boots up with zero keyboard or mouse functionality.

I tried to use Dell's service tag and remote support scanning capability, but even with the latest version of their support too installed, nothing happened.  I also confirmed he was on the latest available version of the bios.

I believe this is an older computer that originally had Windows 7 installed and has an AMD processor.  Just looking for some advice on the best next steps that might not result in total data loss, as he probably has some stuff on that computer he wants to keep.
Just wondering if anyone knows why a Dell 3048P switch would produce the errors below when trying to ping the default gateway:

<190> Feb 14 19:23:50 hostname-1 OSAPI[ipMapProcessing]: osapi_net.c(1381) 88584 %% osapiArpFlush: could not get interface VlX errno = 19
<190> Feb 14 19:23:50 hostname-1 OSAPI[ipMapProcessing]: osapi_net.c(1381) 88582 %% osapiArpFlush: could not get interface VlX  errno = 19
<190> Feb 14 19:23:49 hostname-1 OSAPI[ipMapProcessing]: osapi_net.c(1381) 88580 %% osapiArpFlush: could not get interface VlX errno = 19

Thank you!
Dell PowerEdge R720 Windows 2008 R2 tag # CJCLCY1
Server crashed on me, when I try to boot it gets stuck here for around 10 minutes "Initializing firmware interfaces and then gives me a "A system restart is required"
will not go pass
Can't use F8, I do have a bootable CD that I will try, I also notice that one o the hard drives has no light; I'm pretty sure this drive is part of my RAID where the O.S. is installeddrive no light
any suggestions are apricated

I do have a backup and I'm downloading my data onto a diff. server with an ETA of 16 hours
I am not looking for a long discussion here, I just want to know if anybody ever seen this kind of weirdness before? As a side benefit, perhaps this question will help somebody in the future.

One week ago I installed my coworker's new Dell Inspiron computer onto our Server 2016 domain. The computer has windows 10 pro and Office 365, and several apps that our business has been using for years.  

Things have worked very well until this morning when her keyboard stopped working. NONE of the keys did anything even though the shift lock and other lights worked normally.

I tried moving the keyboard to a different USB port, then I replaced the keyboard with a similar model. Still nothing.

The mouse still worked so I used it to close everything on the desk top, which did not help. Task manager also did not show anything unusual.

I opened on screen keyboard ( Start Icon > Settings gear > Ease of Access > Keyboard (near bottom) >  turn on top option ("Use the On-Screen Keyboard")

I used the mouse to open MS word, and used OSK to type the letter X into the word document which worked fine.  To my surprise, the physical keyboard started working.

I closed OSK and things have been normal for an hour.

This is a very simple solution which I have added to my bag of tricks.

But, I wonder if anyone has ever seen this weirdness before, and if they know what happened.
hi guys

I have a Dell XPS 15 9570, with an Nvidia Geforce GTX 1050Ti (4GB) graphics card. It also has an Intel UHD Graphics 630.

The question I have is, am I making the most out out of my display for performance? When I go in to the actual Nvidia control panel, I have attached a screenshot of what it shows. It hasn't selected the Geforce, but instead the Intel UHD?
DELL STINKS!!! ( There! got it off my chest.)
I have a new $6,000. dell 5820 workstation. I have a dell M4800 workstation laptop. Both are windows 10 machines. Both are operating on the same router. Both have the same username and password to log onto windows. I simply wish to be able to access all info that is on the 5820 desktop with the laptop. I go to MY PC on the laptop, choose network, choose the 5820. It then wants logon info. It is defaulting to my first name and cannot be changed, nor should it need to be changed. It asks for my password. I type it in and I receive "Username or password is incorrect". This seems to me to be a very basic problem / question. After spending $800 EXTRA for dell pro support they are "unable to assist me". They refer me to Microsoft. It is a paid number. (@#$^@^!)  Please tell me what the laptop really wants me to do to gain access to the 5820.
I have 6 (16GB) memory modules and 3 dell server R710 that I would like to use. I would like to  spread these 6 sticks to 2 sticks each to each server. Is there a supported memory configuration that would allow me to do this. I also have 8GB sticks each to fill the rest of the slots.
I generally do not work with PC's as I am a systems person but have a question. I have a M6700 DELL laptop and this thing up until a week ago was awesome. Now when I cut it on the fans kick on and after a few seconds it just shuts off. I get no display but did notice the battery LED light was orange. I replaced the battery with a DELL battery and also the power cord with a Dll. It does the exact samething except this time instead of the light being orange its now white along with the other lights just as the hard drive. Could this be the motherboard. I left it connected so that the battery could charge but I doubt that's the issue. I took it a step further and took the battery out. I tried to power on the laptop without the battery just the power cord and the samething occurs. Does this sound like a motherboard issue?  I hope not please help.
We want to add a SAS3 controller / drives to our Dell R810.  Currently, we have an R810 with an H800 controller attached to a MD1200.  Can we upgrade the controller and DAS to SAS3 (12gps)?  Or, even SAS4?

Or, do we have to upgrade the server to accomplish this (we'd rather not due to software licensing issues).
Dear All,

I have a couple of machines around the world connected to a domain. I have download DELL command configure and create an .exe to deploy with GPO to machines. The .exe contains the bios config password.
I would like to know if the same .exe can be used for machines that are setup with Legacy bios and UEFI bios?
Or do I need to create one .exe file for each case?
Is it a problem on a machine already getting the bios config password if it boot many times and receive the GPO?
Or do I have to check if the password has been set and do nothing in the case?

I purchased an old Dell i3 PC where the OS had been wiped.
It has a Windows 7 Pro license sticker.

Where can I download a Windows 7 Pro (32 Bit) ISO?
It's not available here ...

Is the Dell Product Key of any use?
My OS is win 7 64 bit and I am shopping for a USB Hub which is reliable.  Can the experts please  suggest a model for my Laptop E6500 Lattitude. thank u and regards
I'm looking for a "home sized" firewall for my home.  I've been using a Sonicwall TZ105 for years with no problems but I understand that they are going to end support for this device soon.  Dell, of course, acquired Sonicwall a while back and looking over the offerings that they have now I may be looking at $500 ish for something comparable.  Any other decent options or do I just need to do it?
I'm getting the error "UnicodeDecodeError: 'ascii' codec can't decode byte 0x8b in position 513: ordinal not in range(128)" when trying to upgrade a Dell ESXi v6.5 to version VMware-VMvisor-Installer-6.5.0.update02-8294253.x86_64-DellEMC_Customized-A00.iso .  What am I doing wrong?  I tried the VUM and had the same issue.  I tried rebuilding the bootbank and altbootbank also...
I have an aging Dell R610 that is being pulled from production and would like to re-purpose it as a remote Windows server to do things like alert monitoring and use of a serial port for things that want a serial connection for configuration.  It is in TX, I am in CA.  The machine has iDrac Express, and I am unable to get the remote console to launch on Windows 10.  (probably wants to use an aging version of Java.) I do have an IP KVM plugged into it and can run the console that way.  What I don't have is a way to get boot media attached to reformat the machine.  Any ideas?
I just purchased a Dell UP3216Q monitor directly from Dell. This is a 32" 4K 3280x2160 edge-lit LED monitor.

Dell's product page:

There is a very thin red line running vertically down the screen just about 13 cm from the left edge of the screen. It also appears during the Dell monitor diagnostic, so it clearly is coming from the monitor itself and not any application or Windows.

Should I consider this normal or a problem? Might it get worse over time? I am looking for your insight to determine whether to call Dell tech support and possibly look to exchange the monitor.

Thanks, Pete

System is a PowerEdge R710.with PERC H700 integrated controller.  The virtual drive in question is RAID 5 with 3 drives. I have been monitoring controller logs weekly, and running consistency check for the past 3 months with 0 issues.  Suddenly yesterday, OMSA is showing 1 drive as predictive failure.  I went through logs and see a bunch of unexpected sense logs many of them stating "corrected medium error", but I do not see any unrecoverable errors.  I went onsite, offlined drive, then inserted new Dell branded drive.  Rebuild completed, but the new drive is also reporting as predictive failure.  I went through logs again, and notice many more unexpected sense logs during rebuild process.  I then ran consistency check, which again had many unexpected sense logs.  Drive is still in predicted failure state, so I replaced drive again with a new drive.  This time, after rebuild drive was not showing predictive failure.  Just to be sure, I ran another consistency check, which put same drive in predictive failure state again.  There are again a bunch of unexpected sense logs many of them stating "corrected medium error".  I am unsure how to proceed.

The firmware for controller, drives, & BIOS are all up to date, but IDRAC6 & Lifecycle are out of date.  IDRAC6 is at 1.92.00 (build 5) and Lifecycle is at

Please let me know your thoughts.  If you recommend updating IDRAC6 & Lifecycle, please let me know where to find updates and steps for updating.  I am a …






Since 1984, Dell has been delivering technology to fit your life.
Dell is in Enterprise, Home Office and Consumer sectors of the market, supplying a broad range of customizable desktops, laptops, notebooks, servers, storage, and network devices.