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Since 1984, Dell has been delivering technology to fit your life.
Dell is in Enterprise, Home Office and Consumer sectors of the market, supplying a broad range of customizable desktops, laptops, notebooks, servers, storage, and network devices.

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Greetings wise wizards of EE:

I'm helping a friend who has a Dell 2155cn network printer, which he uses for his Windows 7 laptop and Windows 10 desktop. While the device prints just fine on both machines via the network, I am having a devil of a time getting it to scan to the Windows 10 machine. The printer is connected to a wireless access point, as it is not wireless itself, and it sits in the garage.

This scanner is set up to scan to a shared folder, typically named "Scans", and placed just inside the C drive (C:/Scans). The scanner is typically set up using the internal web server page inside the printer, a link of which I enclose below. I have consulted the manual extensively, and set up the scanner "Address Book" page on the internal web server page for Windows 10 machine in the exact same fashion as the Windows 7 machine, being careful to use the proper settings, such as the user name, password and server (computer) IP address. However, I just cannot get the scanner to scan... it keeps producing a variety of "031-XXX" messages (link enclosed below), such as "Cannot find SMB server" or the like. I have tried temporarily disabling the firewall, re-downloading and installing the Windows 10 drivers, power-cycled the router, wireless access point, printer and computer, all to no avail.

I am completely out of ideas, and I am hoping one of you wise wizards can help. Here are some links to both the network scanner set up and error message page.

Dell 2155cn network…
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I recently had a server that we were trying to update the drivers and firmware.  After I downloaded the SUU from Dell and burned to a DVD, This updated a few things bit a;sp saw error""Can't open IPMI device".

I have tried:

1)  Pull power, hold power button 1 minute.  Release, reapply power cords and start.
2)  Hold blue button 15 seconds to soft reset

After SUU finished we still see the error.  I simply cannot believe that the whole server is not bricked because the Lifecycle Controller failed to update iDRAC/IPMI firmwares.  This seems nuts and a huge flaw that will have me never updating another Dell server firmware ever again.  

Another thing to note is that this server had an iDRAC enterprise license.  I have read that the solution here is to replace the motherboard and I can get a refurbisghed motherboard  fairly cheap but I am sure I will lose my iDRAC enterprise license in that process because the license is tied to the machine (and I am not even sure I have the file any more).

I feel there has to be some other option other than replacing the entire motherboard, as I see a ton of refurbished boards out on the internet.  I feel someone else has ran into this problem other than me.
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I am looking for a laptop for university specifically computer science major i have done a lot of research and still can't decide my best option from those.
1. Dell XPS 13 (16GB Ram, 512 SSD)
2. Dell XPS 15 9560 (16GB RAM, 512 SSD)
3. Lenovo YOGA 720 (16GB RAM. 512 SSD)
4. Dell XPS 9575 (16GB RAM, 256 SSD)
5. HP Spectre
6. ASUS Zenbook Pro
If you could please rank them from best to worst according to my needs and add any suggestions I would really appreciate it. Thanks in Advance
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Hi Guys,

We are trying to run a Windows Image restore, but encounter the following error(s):
(The restore between these two machines were successful previously)

The "LIVE" machine is:
Dell Power Edge T130, Intel Xeon CPU E31220V5 @3Ghz, 8GB RAM, Windows 2008 R2 64-bit OS, BIOS Version 1.1.4 2016/01/07

Machine to be RESTORED to:
Restore Server (Host Machine):
Intel S1200BTL, Intel Xeon CPU E31240 @3.3Ghz, 8GB RAM, Windows Server 2016 Standard 64-bit OS, BIOS Version Intel Corp S1200BT.86B.02.00.0043.032320181625, 2018/03/23
BIOS Mode Legacy

We've attempted a couple of restore options:

Restoring directly to the Host Machine

- Boot from Windows server 2008 bootable Media
- Choose “Repair your computer”
- Select “Restore your computer using a system image that you created earlier”
- Select “Use the latest available system image (Recommended)
- On the next screen “Format and re-partition disks” are greyed out but selected.
- Next to confirmation screen and warning that all disks will be formatted.

* An error is displayed “ Re-image restore filed. – The system image restore failed.
Windows cannot restore a system image to a computer that has different firmware.  The system image was created using EFI and this computer is using BIOS.”

Attached images of the host machine’s BIOS configuration


Hyper-V Restore Option

- Hyper-V installed on host machine.
- Generation 1 Virtual Machine created
- 4096MB RAM allocated
- 1500MB …
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I am trying to set up a 3 display setup, using a Dell desktop with an AMD Radeon HD 6670 Graphics card the monitors consist of two dell monitors and a Magnavox tv.  One dell is connected using DVI with is the main monitor and the second dell is using HDMI connection, this monitor is touch screen and trying to connect the Magnavox tv using the VGA connection. The system is running windows 10. In display settings, I can see 1, 2, and 3 for all three connections but I never can get all three to display at the same time. When I click and highlight 3 which is the TV under Multiple displays I get Disconnect this display,  Duplicate desktop on 1 and 3, Duplicate desktop on 2 and 3, and Extend desktop to this display.
Display 1 is touch screen using HMDI, Display 2 is the DVI connection main screen, Display 3 is the VGA tv connection.  When I turn on Display 3 and choose, extend to this display Display 1 goes off, and only Display 2 and 3 shows.  Any suggestions on what I am doing wrong?
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I have a dell inspiron 7000, with a 500g SSD, Win 10 pro.  As far as I can tell, the laptop came configured with WIN 10 installed and BIOS mode set to Legacy mode. When I plug in USB DVD to boot from, when I hit f12/select boot options, the USB DVD/CD drive shows up as a generic DVD/CD under legacy, but then shows up as the only option in UEFI as ASUS DVD/CD drive.  I am able to boot from the DVD under the UEFI option, but not the Legacy.

My questions are:  
1) It seems like both legacy and uefi are concurrently running, is that possible?
2) I assume since the laptop came pre-configured like this that it is a correct configuration?
3) If I want to replace the SSD, should I just leave the bios settings the same?
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I have a client who insists on buying ebay (for $3) Windows 10 licenses are legal for his used Dell products. I am scouring over the Refurbished, OEM and Retail licensing agreements trying to find an explanation on why he can't installed an OEM license on a non-OEM machine. Maybe my legal jargon is not good enough, however I cannot seem to find these explanations on the EULAs... Can someone help with this and source their info?

thanks :)
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Dell PowerVault MD1200 with 8 drives in RAID 5, (2 TB each) (2, 4 drive arrays).
There were 3 arrays but two drives simultaneously crashed so I pulled all 4 out. About 2 weeks later the whole system died. When you unplug it (and reboot the server too) and replug it in, it starts to boot, recognizes all the drives the the fans in both power supplies go FULL blast and REALLY loud.
The virtual drives are recognized by the OS for about 10 or 20 minutes until the system dies again.
Only thing I can find is on the back the EMM light is blinking amber twice at a time but I'm not sure thats it.
I've tried booting up with either one or the other PS plugged in, same result.

Thanks!
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i have a dell optiplex 755 computer, an ultra small form factor that i purchased second hand last year. everything was fine but the problem came when left it unused for about 2 months.when i switch it on 'your computer is not sending signal to the monitor' is the message i get on the monitor. i have 4 same computers, after i swaped  the vga cables and reseated the memory cards the other 3 started working again.  all diagnostic light comes on except for light 4. what could be the problem.
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Trying to get an original (or close to original) X284G Battery for our Dell Inspiron 1525 and stumbled across quite a few options on eBay.

This seller seems to be receiving quite a bit of good reviews for this particular battery model:

https://www.ebay.com/itm/252945012075

I'm not a shill and not trying to promote this product and just wondering what other options/places/products that you guys would recommend if it were you.

Thank you for your time.
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I have several Dell PS6500 equallogics and trying to get mail to work.  The SAN's are on VLAN 100 - 192.168.100.0/24.  But the SMTP server they are sending to is on vlan 10 - 192.168.10.0/24.  The SMTP relay is using an Office 365 account.  I have verified O365 is working. My question is, does the SMTP relay need to be on the same VLAN as the SAN's

On the VM I have added a Virtual adapter on VLAN 100 and can communicate on both networks.  Should i remove the IP of VLAN 10 from the SMTP relay virtual server and assign the IP of VLAN 100 network adapter?
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my dell printer is not printing
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Dell is saying that its Compellent SANs require flow control enabled for it to work properly. For this purpose would Cisco's Priority Flow Control work as well as regular 802.3x link-level flowcontrol (LLFC) ?  My model of switch doesn't support LLFC evidently.

The switch - a Cisco 3100 is seeing a lot of Rx Pauses from the SAN but I think it can't do anything about them.
--------------------------------------------------------------------------------
Port         Send FlowControl  Receive FlowControl  RxPause   TxPause
            admin    oper     admin    oper
--------------------------------------------------------------------------------
Eth1/1       off      off      off      off         622377865 0
Eth1/2       off      off      off      off         632037851 0
Eth1/3       off      off      off      off         374231740 0
Eth1/4       off      off      off      off         377617928 0
Eth1/5       off      off      off      off         888908    0

reference https://www.cisco.com/c/en/us/td/docs/switches/datacenter/nexus3000/sw/release/70322c/n3k_70322c_nxos_rn.html
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When I setup a new Windows 10 Pro machine from Dell that comes with the Click2Run pre-installed version of Microsoft Office 2016 Home & Business I run into a problem once I join the domain and try to use Office with a standard (non-administrator) user.

Installation of Office is done normally with a local administrator account during pre-configuration. Then I join the domain (so far I've tried this on a Windows 2008 domain) and login as a standard user. When you open the start menu, no Office icons are available. In fact, I couldn't even find/launch Office manually in Program Files. It's like it just isn't there at all. Login as an administrator on the domain and everything appears and functions normally.

I've been in touch with Dell about this and the best they can tell me is there is some server/GPO setting that needs to be enabled, but I can't find anything about this. It's bizarre. Any help would be appreciated.
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Dell 7xxx series laptops with built in cams running Win10,  Is there a way to control the default behaviour when plugging in USB external camera (Logitech Pro 2 Conference cam) so it becomes the default Skype4Business default camera without having to set it up manually through the Skype4Business menus.
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Hello Experts,

We have a Dell MD3260 storage array. on one of the two raid modules has a error battery status "Not Available".  The battery has been replaced multiple times and this error still remains.  No amber lights are lit on the raid controller.  Could it be the raid module its self that is the issue?    

Thank you,

GTS
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Help configure a video editing rig for Windows most  likely using Adobe Premier. I am looking at the Dell precision and the budget is in $2,500 t o $3,000ish range. I would appreciate reasons for any recommendations that get added on to to this https://www.dell.com/en-us/work/shop/desktop-and-all-in-one-pcs/precision-tower-3000-series-3620/spd/precision-t3x20-series-workstation/xctop3620mtus_3 or another brand/option.

I have already checked the specs from Adobe for minimum requirements https://helpx.adobe.com/in/premiere-pro/system-requirements.html but real world experience  here will really help.  I know you can keep throwing  money at memory and other hardware and rendering videos takes up a lot of resources. At some point there must be diminishing returns though.
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Cannot see the Storage Section from the iDrac interface. I have seen other posts where users suggest "this is because iDrac is initializing before the raid controller", but there does not appear to be any solutions referenced. Can the sequence be controlled? Or is a firmware upgrade needed? 

If the latter, why would DELL ever create the system in a manner in which the iDrac could not see their own RAID controller?
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Trying to install Open Manage on a DELL R710 running VMWare 6.0.

http://www.dell.com/support/article/us/en/19/how10613/how-to-install-openmanage-server-administrator.

When running the esxcli installer with the uploaded VIB, I get the this:

Shell messageDownloaded the appropriate file and followed instructions from the following page:

I figure it is something simple, but this is production server in and high usage environment. I know a successful install is going to require a host reboot want to make sure all is good. 
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I have a few Dell Wyse Thin Clients on one location that connect to a terminal server on another location and the location that has the thin clients just got a network printer installed.
I want to be able to set that printer so they can print from the rdp session. Is there a way to set the printer on the thin client to print from the rdp session?
I wish I can remote desktop from my location in to the thinclient since I'm about 5 hours away from them but I did not figure it out yet how so I have to find step by step instructions on how to set that printer if is possible
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Dell Inspiron 560s had an issue that was diagnosed as the motherboard.  We ordered a replacement "NEW" motherboard for it and installed it.


This motherboard didn't have the Service Tag programmed, so we added that in.  The motherboard works, but I can NOT get it to save any the BIOS settings I change, so it takes FOREVER to boot into Windows (It tries Network first). Any suggestions? I can't update the BIOS, it's already on the latest version and I checked the CMOS battery voltage which seemed fine, but I changed it anyways. Maybe I'm missing a jumper or need to run something?
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We switched from Dell Latitude E6440 laptops last year to Dell XPS15. I get them as loaded as I can, i7 CPU, 16GB RAM, 512 PCIs NVME SSD. But I've had A LOT of issues with them. I'm thinking of switching to Lenovo X1 Carbon and wanted to get everyone's opinion. Have you used both? What has your experience been?
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Currently, we are building a VMWare environment with around 90 VMS.   Obviously, we plan to use multiple Dell Servers and a SAN.  We want to you High Availability and Failover.  I am looking for the most cost-effective way to license (Which version and VMWare product this and to make certain it has the features I just mentioned.  My other big question is if a VM fails and slides to another box, doesn’t the SAN become a single point of failure?   Also, some of these servers will not always be utilized, I have been told that there is a feature that when a VM is not utilized it will slide the resources to ones that are under heavier loads if that is the case what feature is that?  
 
Just to give a bit of info on the environment.  These will be newer windows server boxes with most of them running IIS and MS SQL.  
 
Thanks in advance!
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I have a Dell N3048 connected to a Dell Force 10 S25 and an Aberdeen N47L NAS. Besides VLAN 1(Not assigned to any ports) I have only 1 vlan (VLAN 10) untagged in all ports including the SPF+ 10Gig fiber ports. The copper ports work fine and pass traffic. The fiber ports do not. I also cannot ping the fiber card address on the NAS, but can ping the copper card.

When I do a CLI: show interfaces status I get:


Dell_n3048-01#show interfaces status

Port      Description     Duplex Speed   Neg  Link   Flow  M  VLAN
                                              State  Ctrl
--------- --------------- ------ ------- ---- ------ ----- -- -------------------
Gi1/0/1                   N/A    Unknown Auto Down   Off   A  10
Gi1/0/2                   Full   1000    Auto Up     On    A  10
Gi1/0/3                   Full   1000    Auto Up     On    A  10
Gi1/0/4                   Full   1000    Auto Up     On    A  10
Gi1/0/5                   N/A    Unknown Auto Down   Off   A  10
Gi1/0/6                   N/A    Unknown Auto Down   Off   A  10
Gi1/0/7                   N/A    Unknown Auto Down   Off   A  10
Gi1/0/8                   N/A    Unknown Auto Down   Off   A  10
Gi1/0/9                   N/A    Unknown Auto Down   Off   A  10
Gi1/0/10                  N/A    Unknown Auto Down   Off   A  10
Gi1/0/11                  N/A    Unknown Auto Down   Off   A  10
Gi1/0/12                  N/A    Unknown Auto Down   Off   A  10
Gi1/0/13                  N/A    …
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I have a user with a Dell laptop running Windows 10.  This laptop has the standard single hard drive with multiple partitions.  I understand that usually, the D drive is system recovery drive but when I try to view it, it shows it as being blank.  What confuses me is that it shows up in file explorer and is stating that it is almost full.  I don't know what this drive is nor how to fix the issue os the size warnings.  Please see attached image.Screen shot of the disk manager
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Dell

10K

Solutions

7K

Contributors

Since 1984, Dell has been delivering technology to fit your life.
Dell is in Enterprise, Home Office and Consumer sectors of the market, supplying a broad range of customizable desktops, laptops, notebooks, servers, storage, and network devices.