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Dell is in Enterprise, Home Office and Consumer sectors of the market, supplying a broad range of customizable desktops, laptops, notebooks, servers, storage, and network devices.

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Hi experts!

I enabled BitLocker, which appeared to encrypt the drive successfully, then rebooted my Dell Latitude Windows 10 laptop (TPM enabled).

Unfortunately Windows won't boot any more; initially it was booting to a cmd prompt 'LoginUI.exe' and allowing me to enter my username and password, but then saying that the windows event notification service failed to start.

Now it doesn't even get that far; it boots straight in to the repair mode, and I've tried every option without any luck. Auto repair fails to find a problem, reset this PC doesn't work, system restore, startup repair, go back to previous build etc. I also tried all the bootrec commands without any joy.

Any ideas please? Otherwise I'll just have to throw a new SSD in and try recover my files.

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Ok - This is how my week is going, need to see if it is OK to uninstall Exchange 2013 from Server.

Created New VM and installed Exchange 2013
Got to the point but did not do it, where I recert the New Exchange and the old Exchange.
I did do a Domain Prep/ ADPrep so the Active Directory Accounts are there for the EX2013
I tried making a backup and it failed. Found out that the Dell Server has bad blocks on the Virtual Volume. Tried swapping Disks, still reports Bad Blocks on the virtual Volume from Dell and still cannot backup.
I then tried to Migrate from 1 ESXi Server to another, failed. (The VM is on local datastore)
Tried to perform VSphere Replication to the other ESXi Server- Sync is currently stuck at 19% for hours.

I am preparing to destroy the Volume created by the Dell RAID set, but before I do that, the 1000 Point Question:
Since Exchange 2013 currently does not have any mailbox's and Exchange07 isnt really talking to the 2013 Server yet, is it safe to uninstall Exchange 2013 at this point and remove from Domain?
If so, then I am going to Destroy the Volume after that, and install a new VM Exchange 2013 Server and use that one.
I am pretty sure that the only thing affected was Active Directory, which has the new Exchange Accounts.
Hello Experts,

We are having issues performing an in-place upgrade from Windows Server 2008 R2 Enterprise to Windows Server 2012 R2 Standard on a Dell R530 server. The C:\$WINDOWS.~BT\Sources\Panther\setupact.log and C:\$WINDOWS.~BT\Sources\Panther\setuperr.log are attached.

We have already attempted removing the Matrox video driver and running on the standard Windows VGA driver as suggested on the following post but unfortunately this is still not working.

Any ideas?

Kind regards,

Hi , I need your help and thanks in advance
I have server 2008 R2 on Dell Poweredge 2950 with 3 SCSI HDD and RAID 5
It made from few weeks blue screen with error code 1E i changed the RAM and it worked again but from time to time made same blue screen error
yesterday i tested all RAM's and when i finished my work and turned on the server it didn't work windows
after control-E screen made a black screen and can not ping on it IP
We are reimaging some dell latitudes and our boot disk is apparently missing this file.  I have copied it from another pc that has not yet been re-imaged.  Where on the boot disk (USB) should I put this file?
Have a new Dell laptop with Win10. Edge was working normally until I joined our domain, now it opens for a few seconds to a blank page then shuts down. This seems to be a common problem but none of the fixes I have found via Google have helped. And ideas? I've already installed Chrome and Firefox but we will be deploying more of these laptops in the near future and some users will insist on using Edge.
This is virtual disk in Raid 5, where Disk 7 is hotspare.
When Disk 11 removed (failure disk), Disk 7 is Rebuilding.
Should I wait for Disk 7 rebuild completely, or I can insert new Disk 11 now?
Dell PowerEdge R510 with PERC H800 Adapter
Many thanks!

I have an older windows 2008 32 bit server that is rebooting randomly. I have installed Dell open manage and it shows no hardware failures. I have also run sfc /scannow. That being said the server is still rebooting randomly. Sometimes its days before it does it, sometimes its every other day. Any help would be appreciated.
I am having a challenge while trying to install Windows 7 on Dell Opt 3050 machines from a USB. I get an error message “a required  CD/DVD drive device driver is missing”. However when I install Windows 10 I get no error.

I tried to add USB 3.0/3.1 host controller as part of the USB image however I still did not win.

Also tried to only create a bootable usb and just add windows 7 files. The error still pops up.

Please help.
What is best practice to restrict Users from for example connecting to corporate network with their own device?

All they have to do is put in their domain credentials and they get connected.

I would wanted something like :- latest AV Software and definitions or full scan in last 30 days.

What is best way to do this - can it be done through Dell Sonicwall?
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and troubleshooting tips and tricks

We have an Idrac that is vulnerable to this. Have any of you guys updated to the latest FW and resolve this?
I have a Dell T5500 Precision workstation that wont boot up and emits a clicking noise unless power cord is pulled from the receptacle. I did upgrade the hard drive a few years ago with a Samsung SSD 840 EVO hard drive. The machine I bought in 2010 and the hard drive and some additional memory was the only upgrades I made. Can someone point me in the right direction to get this fixed? Could it be the power supply? or the hard drive? My data is backed onsite so I can recover. But I would be surprised if the hard drive is the problem considering its not that old and it is a solid state drive. TIA Fred
This is a "stock" Dell T410 Windows Server 2008R with 2x8GB RAM.  Just added another 2x8GB RAM (from Crucial, based on their own scan, with a technician to confirm).  Existing RAM was/is in A1 and B1.  Added the new RAM to A2 and B2.

It didn't recognize the additional RAM.  Getting errors during boot up, went into Dell Parts Replacement Configuration to set:

Collect System Inventory During Restart = Enabled
Part Firmware Update = Match Firmware of Replacement Part,
Part Configuration Update = Apply Always

But also getting a warning about needing a Dell vFlash card in place.

After continuing to Windows, it shows only 16GB installed, and surprisingly, Belarc Advisor shows the 16GB being in slots A2 and B2.


1.  Can we not just add RAM to this box, without the need for a special vFlash card?

2.  Of the memory it recognizes (from Belarc Advisor), it sees the new RAM in slots A2 and B2, and not the old.  Surely, I didn't improperly re-seat BOTH old chips in slots A1 and B1?  (I did re-seat them, by the way.)

3.  System runs fine with apparently the new 16GB, but not seeing the old RAM for a total of 32GB.

Are we missing something simple?
I have a poweredge T410 with a weird issue. I seemed to have lost the configuration however, in server administrator (dell tool) the disks look healthy.  In disk management it looks like one of the disks are lost.  I'm confused. See attached.  Please note I am only able to do anything on this server remotely. I'm in a different state but suggests as to how to fix this would be much appreciated.
Hello Experts,

On out Dell MD 3260 we are needing to add the last 13 unassigned drives to build one final array.  Is the process of creating the new Raid a pretty strait forward process?  The host mapping is not something I have worked with in the past. There is a setup tab that has "Create Storage".  Is this the wizard I am looking for?
We have a Dell Precision 5520 laptop connected to a Dell TB16 USB-C dock and two Dell P2715Q monitors connected to the dock.  One monitor is connected via a standard DisplayPort cable.  The other is connected via a DisplayPort-to-miniDisplayPort cable.  When Excel (2016 64-bit) is opened in full screen on one of the external monitors, sections of the spread sheet are masked by black, grey, or white spaces of varying sizes.  We don't have the problem if we run Excel in a window - as long as the window doesn't exceed a certain size (about 3/4 of the monitor screen).  We have done the following troubleshooting steps:

- Updated drivers for the Laptop and the dock
- Booted into safe mode with networking and tried to run Excel  Excel wouldn't run because the license couldn't be verified.
- Uninstalled and reinstalled Microsoft Office 2016 64-bit
- Experimented with display resolutions with the following results (We didn't test any resolution below 2048 x 1152):
** The problem exists with the following resolutions:
### 3840 x 2160 (This is the recommended resolution - by Windows 10 - for the laptop and external monitors)
### 2560 x 1600
### 2560 x 1440
** The problem went away at the following resolutions:
### 2560 x 2048
### 2560 x 1920
### 2048 x 1536
### 2048 x 1152

Any suggestions?
I inherited a Dell Optiplex with an i7-2600 processor.  Motherboard and power supply are lacking so I can't really upgrade it much.  Could I get a new motherboard, PSU, etc and simply transplant the CPU?  Will there any problems with Dell propriety stuff?

running a Dell R 610 with 2 Disk (Raid 1), I had one disk failure (blinking orange).
computer was shut down, disk was replaced.

after the disk was changed:
 -  RAID 1 was set-up (F10 - sytem service) using express wizard,
 -  computer was boot on Windows 2003 server CD for Windows installation.

when Windows set-up is asking to define the partition, I can see the following:

285562 MB Disk 0 at Id 0 on bus 1 on percsas (MBR)
 - unpartitioned space 285562 MB
55 MB Disk on disk (MBR)
- unpartitioned space 55 MB

As I understand this "55 MB disk on disk (MBR)" is the MBR set-up from the newly installed disk which is keeping its previous MBR configuration (from previous computer. Would you know how to get it removed in order to see only the main disk and only one "unpartitioned space"?

Hello All,

I am having issues creating an image using Acronis True Image 2013 for the new Dell Optiplex 5050 with Windows 10. First, the operating system will not boot if i take Secure Boot and UEFI mode off. I am unsure if this is the cause of the error i receive but when i am creating the image the error i receive is, "error creating file". I've made sure that the external drive that i am putting the image on is in the right file format but this is the first time i am encountering this error message. I've tried changing the settings in the BIOS but no setting changes seem to work.

Any help is appreciated, even if there might be a better way to image these machines.

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I am running DELL Equal Logic SAN Head Quarters 3.1.1 and have just upgraded one of my EqualLogic PS4100 SAN's from Firmware 9.0.1 -> 9.1.1

Once complete I can no longer manager from SAN HQ and get the error "Version Mismatch. Close the browser, then restart it"

I can manage if I use a browser and go directly to the Group Manager ok.

I have checked and the firmware is correct on both controllers and I have rebooted the SAN twice and thoughts on this as done want to update anymore until resolved.
We have this Dell PowerEdge R730xd server running 2012 Standard
It's a file server and it's shared out to all users (RAID5, 10TB SAS drives)
the problem is a folder name problem where our folders are being changed, the change is a missing letter.
Example: the following folder "2303_XXX-project_plan" has been changed to "2303_XXX-project_pla"
so the N is missing. Anyone hear of maybe a malware doing this? any suggestions ?
We have a Dell 6800 laptop with a Samsung SSD
The laptop has been running super quick since we installed the SSD but my customer went over seas with the laptop and it became very very very slow
i formatted the laptop and installed the latest windows 10 1703 and it still was very slow
I replaced the SSD thinking it might be playing up and did another fresh format and its still very slow

I did a bios update to the latest version
updated all drivers from dell's website
and still its very slow

If i check the system performance it looks like the laptop is at idle very minimal resources are being used  

the only thing i haven't done is a fresh format of windows 10 1607
My Dell PowerEdge T420 running windows server 2012 R2 as the AD Controller is having and blue screen with the message "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you" Error: 0xc00002e2.

Then it will restart and keeps doing this without booting. Please help on the best possible options.

A blue line appears on the screen when viewing documents scanned in from a Dell 3465dn printer.  This happens intermittently and I am unable to reproduce the issue with any regularity.  Checked 9 documents, all scanned within a few hours before I found one with the line on it.  This printer is B&W only and I have received no complaints of the line appearing on prints but the main document scanned is rarely printed out.  I wish I could post an example, but I work for a medical company and doing so would be a clear violation of HIPPA regulations.  Just wondering if anyone has any ideas on what could be causing this.  The scanner bed is clean and there are no scratches.
I am having an issue utilizing all 4 of my hard drives on my PowerEdge 410.

The setup is Perc h700 bios raid controller, raid 6 setup, 4 hard drives 3TB each.

When installing windows it is making approximately 3TB of space unusable. You cannot format it, not even through diskpart. So the correct method would be to use UEFI GPT.

So my question. Can I boot to a USB or DVD with UEFI Formatted installation disk or do I have to use Dells OS Deployment utility. I did try the utility and it did not  like my formatted USB drive and wanted me to connect to an FTP, then it comes back and says not enough disk space on the USB when it has 8 gigs free.

Any help would be appreciated..


Since 1984, Dell has been delivering technology to fit your life.
Dell is in Enterprise, Home Office and Consumer sectors of the market, supplying a broad range of customizable desktops, laptops, notebooks, servers, storage, and network devices.