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Since 1984, Dell has been delivering technology to fit your life.
Dell is in Enterprise, Home Office and Consumer sectors of the market, supplying a broad range of customizable desktops, laptops, notebooks, servers, storage, and network devices.

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My 2008 Windows server on a physical host force reboots like clockwork approx every 2 hours with no blue screen, just shutdown and reboots.  By default it keeps going back into "start windows normally" and always leaves a Event 6008 unexpected shutdown but no reason why.  
"The previous system shutdown at 3:09:37 AM on 7/12/2018 was unexpected."
"The previous system shutdown at 5:13:11 AM on 7/12/2018 was unexpected."
"The previous system shutdown at 7:16:45 AM on 7/12/2018 was unexpected."

I'm racking my head trying to find the root cause.  
-I rolled back windows updates in June.
-I ran the Dell hardware diagnosis
-I checked task schedulers to see if there was something there

How else should I approach this?
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Hi,

The user has an HP office jet pro 8710 printer and the laptop is Dell Latitude 7470. the HP printer driver on this laptop only prints PDF and online docs, not office apps, such as word, Excel...

Any suggestions are welcome!

Thank you in advance!

May
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Hi everyone,

I have a Dell  Inspiron 7548 laptop using Windows 10. Every since I purchased it, it has been slow to boot up and this has gotten worse over the last year of having it. It has 12GB of ram, i7 chip so I am not sure why it is so slow to boot up and slow when I restore it when I open it up after sleep. Any help on how to bring it up to speed would be greatly appreciated. I have already defragmented the hard drive and used Malwarebytes to check for spyware.

Thank you,

Derek
0
Please provide me with the URL address to download the camera drivers for a Dell Optiplex 9030 All In One.

This computer was running Windows 8.1 and was upgraded to Windows 10 Pro. After the upgrade I ran Driver Booster and updated over 22 drivers. Everything is working fine on the computer except that the built in camera doesn't work.

There are no problems listed within device manager and the current driver for the integrated webcam are the Microsoft drivers.

I have looked on Dell's website but haven't found any drivers that specifically say they are camera or webcam drivers.

When we try to use the webcam from any application the camera doesn't work. It was working fine under the old Windows 8.1 OS.

When we launch the Windows 10 camera program this error is displayed:

"Can't start your camera. If you're sure the camera is connected and installed properly, try checking for updated drivers.

If you need it, here's the errror code: 0xA00F4246<AllCameraLoadAttempts FAiled> (0x8007003)."

The hardware IDs for the integrated webcam are:

USB\VID_1BCF&PID_28B3&REV_3170&MI_00
USB\VID_1BCF&PID_28B3&MI_00

Camera error
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Hi, I have a Dell server RAID 5 with a PERC S110 controller.  I have two questions, can I get a walk through on replacing the failed drive?  Also do I have to use the same exact Sata drive, or can it be bigger?  The drive now is Dell MG0.ACA110.

Thanks a ton guys.
0
hello experts
We have a Dell PowerEdge R510.  RAID battery is showing a "Missing" error.  is this most likely a bad battery?

Thank you,

-GTS
0
Hello everyone,

I have no idea how this laptop developed a cracked screen and have been using it for the past two years but just wondering if we could get the screen replaced as the touch screen functionality doesn't work on the left side of the crack.

Anyway, contacted Dell support regarding this and their recommended part number DT2CR costs a total of $221 which is obviously a very expensive replacement for an old laptop.

Could someone recommend something similar at Amazon or eBay? That would be tremendously helpful.

Thank you so very much for your time.





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Dell laptop (Inspiron 14R) will not send/receive email using Outlook 2007 or 2016. Connection to Internet OK (otherwise You will not get this message!). All other Internet transactions OK, problems unique to Outlook. Problem existed for few weeks. Other Win 10 Outlook 2007 PC (on same LAN) OK for send/receive. This EE MSG sent from same Dell laptop (not using Outlook).


Task 'marybeatrice@charter.net - Sending' reported error (0x800CCC61) : 'Your outgoing (SMTP) email server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).  The server responded: '
0
I have recently installed Hyper-V Server 2016 on a Dell Poweredge T640.
This was on a new machine, with no other OS etc installed. I used an ISO burned to a DVD to install.
This is my first time working with Hyper-V.

The installation seemed to work fine. After installation, I used the sconfig utility to set up the network.
I have used a static IP address and the correct gateway & subnet mask settings. However, I can't ping anything from the server (nor can I ping the server from anywhere else).
I have disabled the firewall - using netsh advfirewall set allprofiles state off - on the Hyper-V Server installation.
I have enabled ping in sconfig under Configure Remote Management

I have tested the physical LAN cable by plugging another computer into it - it works fine.


I haven't proceeded with any VM installation as I thought I should get this sorted out first. Am I missing something? Shouldn't I be able to ping my gateway at this stage? I have read about Virtual Switches, but I shouldn't need one to ping my gateway, should I?

Thanks in advance for any help!


*** I forgot to mention:

When I use Network Settings in the Sconfig program, my adapter is listed as: Remote NDIS Compatible Device. Is this the problem?

Adam
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I just purchased a used Dell PS4000E SAN and have logged into the device and reset the grpadmin password.

I'm currently connected to the Dell PS4000E SAN with a serial to USB console cable (using HyperTerminal for Windows 10) and logged on with the grpadmin account.

Please provide me with step-by-step instructions on how I can reset this device back to its factory default settings and set it up for use within a Server 2016 and VMware environment.
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Is this USB to RS232 adapter below fully compatible for connecting my Windows 10 laptop to log onto a Dell EqualLogic PS4000E SAN?

https://www.amazon.com/gp/product/B0769DVQM1/ref=od_aui_detailpages00?ie=UTF8&psc=1
0
Cannot configure users signature in Office H&B 2013. Hope I won't need to re-image a new computer from Dell with the bloated Office 365 software installed. We didn't order MS Office we need to run Office H&B 2013 due to our version of exchange server. Installed Office 2013 and first it installed in the wrong location, never seen this before. Searched for Outlook.exe and was under the users profile in the AppData\Roaming folder. Strange. I uninstalled Office 2013 and ran the Office removal tool, restarted and installed Office 2013 again. First thing I noticed was the installation was nearly instant which makes me believe it wasn't fully uninstalled. Everything appears fine however the signature block just spins when clicked on. I disabled additional plug-ins and it didn't make a difference. Worth noting Office 2010 was installed at one point before realizing Office 2013 is recommended. I thought the office removal tool would clean up the bloated office 365, 2010, and 2013.
0
I have a windows 2008 server and we just got a bunch of Dell Optiplex computers with Windows 10 Pro.  Once I joined the first computer to the domain I notice that I can't find the server, even though I just joined the domain.  In fact, it does not even show up in network places.  What could be the reason why this happened and how do I solve it.
0
we are trying to install Dell Openmanage on an ESXI 5.5 box
when we use WinSCP to copy the file to the folder   "var/log/vmware"   we run out of disk space
how can we increase the disk space of this folder to get enough room to store the file so we can continue the installation?
0
What is the process to reset the password for the grpadmin account password on a Dell PS4000E SAN when the password for the grpadmin account isn't known?

We have already tried the default password of grpadmin and this hasn't worked.

Is there any process for resetting the grpadmin account password back to the default password of grpadmin or setting it to something else when we don't have any of the logon account passwords for this device?
0
Hi

I have two DELL Ultrasharp U2715H screens, sitting side by side and plugged into the same Windows 10 64bit PC (Asustek P8Z68-V-Pro)

One is connected via and HDMI cable and the the other via an HDMI-to-DVI cable

The screen images don't appear the same (lighting/color/contrast ?)
When I open a blank (white) window and spread it across both screens one half of the window seems white, while the other appears light grey

I purchased ColorMunki Display in order to calibrate the screens but I can't seem to obtain a satisfactory result

I swapped the cables on the screens to see if the problem originated from the screen or the graphics board (Intel HD graphics 4000) and in effect the brighter (whiter) screen has now changed sides; so the board seems to be at fault

I replaced the cables so that I have both screens connected using HDM-to-DVI cables : same deal

I inserted another graphics board (Nvidia GT 640) and the results are exactly the same !

So I'm at a loss; I'm not sure what to try next

Any ideas ?


regards
yann
0
Please provide me with the URL address of what type of serial cable I need to use to login to a Dell EqualLogic PS4000E SAN device as described in the URL below.

I need to know exactly what type of serial cable or adapter to purchase and use.

https://www.vmadmin.co.uk/storage/49-equallogic/204-equallogicpsreset
0
Are there any utilities or methods I can use to determine the IP address of a Dell EqualLogic PS4000E Storage Area Network (SAN) device when it's IP address and subnet mask info are unknown?

This SAN device was pulled from a working network and I am looking for a way of logging into it but first need to determine its IP address.

Are there any Dell, EqualLogic, or third-party utilities that will help me do this?
0
What 2 TB hard drives are on the Hardware Compatability List (HCL) for a Dell PS4000E Storage Area Network (SAN)?
0
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I am purchasing a used Dell EqualLogic PS4000 SAN.

We don't know the password for logging onto this unit.

We don't need to save any data on this unit.

What steps can be taken to reset this unit to its factory default settings or to reset the password so I can log in to it via a web browser?

Attached are the manuals for this device.

PS-Series-Configuration-Guide-v17.2-.pdf

equallogic-ps4000e_owners-manual_en-.pdf

equallogic-ps4000e_install-guide_en-.pdf

equallogic-ps3065xv_faq_en-us.pdf
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What are the largest capacity hard drives that a Dell EqualLogic PS4000 16 SAN device can accept?
0
Hi Everyone,
I have a client with Dell Latitude 5580 and a USB-C/DP port with a StarTek dual DP connections and 2 external monitors. She is mobile so she disconnects/reconnects the StarTek adapter  regularly. Recently she tried connecting the StarTek adapter but the laptop does not recognize the adapter or monitors.
I have tried:
>Uupdating the Graphics Driver
>unplugging/replugging the DP connections at the monitor and at the adapter
>Making sure the monitors are set to DisplayPort input
*The monitors do not have a DP out so I cannot daisy-chain them, they have to use the adapter

Any other suggestions?
DP-USB C connection
0
Hi guys,

I recently enabled idrac in my del server. All working good
I can access it through web interface from my local network.

If I want to setup remote access from external to the idrac, how do I set it up ?? What would be the internal port number ? Because already I have a rdp from external coming into internal 3389 to same server.
So wondering what would be the internal port number for idrac to set access from external ??

Any help would be great
Thanks
0
We just performed a migration cut-over from Exchange 2007 Sp1 to Exchange 365 via Dell and Sky kick. Everything synced properly and the move was pretty straight forward. The problem I am having is with Outlook 2013 “automatic replies”.

I received the error: “Your automatic rely settings cannot be displayed because the server is currently unavailable. Try again later."

My whole company uses 2013 and won’t be able to upgrade to 2016 until the first of the year. I'm sure I’m not the first person with this issue.

Any Advice would be appreciated.
Thanks
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We just performed a migration cut-over from Exchange 2007 Sp1 to Exchange 365 via Dell and Skykick. Everything synced properly and the move was pretty straight forward. The problem I am having is with public folders, calendars, contacts and Outlook 2013.  When I try and open a shared calendar in outlook 2013 it cannot find the calendar. The calendars and folders are located in the Public folders area within Exchange 365. I am able to open it in 365 and add it to my favorites. Dell is telling me this is an issue with outlook 2013 and they will not support it. My whole company uses 2013 and wont be able to upgrade to 2016 until the first of the year. I'm sure i'm not the first person with this issue.
 Any Advice would be appreciated.
Thanks
0

Dell

10K

Solutions

7K

Contributors

Since 1984, Dell has been delivering technology to fit your life.
Dell is in Enterprise, Home Office and Consumer sectors of the market, supplying a broad range of customizable desktops, laptops, notebooks, servers, storage, and network devices.