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A desktop computer is a personal computer designed for use at a single location due to its size and power requirements, usually by one person. The most common configuration has a case that houses the power supply, motherboard, disk storage (usually one or more hard disk drives and optical disc drives); a keyboard and mouse for input; and computer monitor and printer for output. The case may be oriented horizontally and placed atop a desk or vertically and placed underneath or beside a desk.

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A weird Windows 10 issue I have not seen before.

Yesterday morning I started as normal but there was no internet. Bah Humbug!  I use my Rocket Stick to get morning email and head to a client. 4:00 pm there was still no internet.

I got home, reset the modem and internet came back. That was about 7:00 pm. I restarted everything: Modem again, router, wireless, printer and both computers.

The printer worked on my Desktop but my laptop said "out of paper" No, it was not. Standard troubleshooting steps did not resolve the issue. So I did a Driver Repair (Programs and Features). I have done this before.

Now here is the weird issue:  Restart (have to) and the display turned upside down!. No tablet controls would fix this. The only fix I could beyond what I did was to restore to the prior point. I did this (20 minutes) and that fixed the display. I spent some time updating software that got lost in the restore and all is well.

But I have not seen anything like this before. New territory.
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Expert Comment

by:William Fulks
I'd check to see if your tablet installed any new Windows Update or vendor updates overnight. Might have picked up something buggy that screwed with your drivers.
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LVL 99

Author Comment

by:John Hurst
I think the Printer repair step went wrong.

The laptop was fine; repair printer - weird problem; roll back and fine.

I don't know why the repair went bad but all was well before and all is well now.  

Thanks.
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Concerto's Cloud Advisory Services
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Concerto's Cloud Advisory Services

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Can you use azure active directory to connect to a local work-group of PC's that does not have a local DC ?
The aim is to have azure act as the DC for the local machines. We dont want to use virtual desktops.

kind regards
mark
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Author Comment

by:pcstech-mwarren
Thanks Brian , my bad
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by:Brian B
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I did windows update (Windows 7 ) on desktop that did not use for almost a year.  After updates,  I have no control of my C: drive or changing users etc.  I just keep getting error messages that say I have to talk to administrator, but I was the administrator and now apparently the updates made someone else the administrator and can even open the C: drive, as I have no authority.  What happened?




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Expert Comment

by:Brian B
You have entered this as a post, but it look like it is a question. To get the best response from the Experts, you should probably re-submit this as a question using the "ask a question" button at the top of the screen, or this link: https://www.experts-exchange.com/askQuestion.jsp

Note: Please be sure to pick Windows 7 as one of your topics so the correct Experts see your question.
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Expert Comment

by:Shiv Gupta
To recover deleted or inaccessible Outlook PST data, you can use an Outlook PST recovery software. You can also get it back with some easy manual process from here: https://www.howto-outlook.com/howto/backupandrestore.htm
You can also use a professional tool from here: http://www.pstrecoverytool.org/
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Catch the latest release in Malwarebyte for Android against Anti Ransomware.

Malwarebytes for Android can be managed from a desktop widget. The app can also be controlled using SMS to remotely lock a device, remediate a device if it is being held ransom, and reset device pin codes.

https://www.helpnetsecurity.com/2017/08/25/infosec-product-august-25/
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Expert Comment

by:Lucas Bishop
Considering the recent bankbot infestation of the Google Play store, the anti-malware software market for Android is probably about to start booming.
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How to get the Desktops Group Policy implementation report (GP applied/not applied). This is to know whether the pushed policies are successfully implemented, this will help in trobleshooting the issues on remote desktops.


 
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Expert Comment

by:Brian B
You have put this up as a post. You will get more responses if you ask a question: https://www.experts-exchange.com/askQuestion.jsp
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Quickbooks Scam

I had a client ask about using Quickbooks in multiple locations. My suggestion is to use the web version for eas of use and you get at least 3 user accounts vs having to buy multiple licensees for the desktop version.  

Just as I walked into the office I was told Quickbooks had already called in and was remoting in and working on it.  I asked my client which version and he was not sure.  I went to the computer and saw a big string of pings going through the command prompt.  Suspiciously, I  Jumped on the Teamviewer chat and asked if they are migrating to the web version or using the desktop. The "tech" asked if he could call me directly.  His voice was very hurried with a heavy accent and said if we went to the web version, payroll wouldn't work.  I know that is not correct and this didn't feel right and I asked if I could call him right back at the same time I ended the TV session.

Called into Intuit to verify and at the same time saw two payments from some electronic payment company that was not Intuit. One for $449.99 the other $999.99.  Both were for "Tech support" and not an actual product.  

I explained to my client he had been scammed.  In his email, I saw there was a password recovery. I asked if he gave out his password to the "tech".  Of course he did.  I had him change his password for his email account and quickbooks.  Next call was to the credit card company.  Right away there is a recording, "It looks like there are fraudulent …
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Expert Comment

by:Brian Matis
Ugh... That sucks. Glad you were able to help them catch the problem quick. Nice work and thanks for sharing the head's up about this kind of thing.
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Expert Comment

by:Daniella Barion
Thanks for sharing.  Unfortunately, these fraud events happen more than we can imagine.  We need to be always on alert.
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Desktops

15K

Solutions

16K

Contributors

A desktop computer is a personal computer designed for use at a single location due to its size and power requirements, usually by one person. The most common configuration has a case that houses the power supply, motherboard, disk storage (usually one or more hard disk drives and optical disc drives); a keyboard and mouse for input; and computer monitor and printer for output. The case may be oriented horizontally and placed atop a desk or vertically and placed underneath or beside a desk.