Document Management

A Document Management System (DMS) is a system (both hardware and software) used to track, manage and store documents and reduce paper. Most are capable of keeping a record of the various versions created and modified by different users (history tracking). It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems.

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PaperPort installer detected previous installation
You did a proper uninstallation of PaperPort. You even ran the official PP14 Remover Tool. But when you try to reinstall PaperPort, you get the dialog box above, which you can't get past. There is simply no way to install PaperPort! This article presents a solution that has worked for many PP users.
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PaperPort Splash Screen
Sometimes PaperPort will not even open. It displays the splash screen (above) and exits, or it may show an "Application Crash" dialog before exiting (sometimes with a dump, sometimes not). There are many reasons for this problem. This article discusses several of them and offers possible solutions.
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PaperPort Splash Screen
Sometimes PaperPort will not even open. It displays the splash screen (above) and exits, or it may show an "Application Crash" dialog before exiting. There are many reasons for this, but a recent cause that has reached epidemic levels is due to an issue with Firefox. This article offers a solution.
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by:Joe Winograd, Fellow&MVE
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Hi Stephen,
Thanks for joining Experts Exchange today and reading my article — Welcome Aboard!

Some questions to begin the troubleshooting process:

(1) What string did you put in the BrowserSelected field?

(2) Was your copy of PP14 included (bundled) with the Visioneer Road Warrior scanner or is it a retail version of PaperPort?

(3) If the answer to (2) is that it's a retail version, is it Standard or Professional?

(4) What is the decimal point on your PP14 — 14.0? 14.1? 14.2? 14.5?

(5) If the answer to (4) is 14.5, do you have Patch 1 installed, as discussed in my EE article:
How to install the Patch 1 update for PaperPort 14.5

(5) Do you have the PP14 Scanner Connection Tool installed, as discussed in my EE article:
PaperPort 14 Scanner Connection Tool - Fix Scanning Problems in PaperPort 14

(6) Did you install the latest drivers for your scanner from the Visioneer website?

(7) What is your version of Windows, including bit level?

Answers to those questions will get us started. Regards, Joe
0

Expert Comment

by:Robbie N.
Comment Utility
Joe

Like the others it started last week and I was searching for a PP replacement. As a last ditch effort, I did one more Google search and there you were. Thank you for "preserving" my PP program.
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Do you have so many invoice documents and searching for a method to separate invoices. If yes, then read this blog and know about best PDF Invoice Splitter tool. With this advanced utility, you can easily perform the splitting of invoices into several documents and save them in the desired location.
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PaperPort XP Compatibility Mode
Nuance's PaperPort may display this error message: PaperPort appears to be running Windows XP Compatibility Mode which may result in errors. We recommend disabling Compatibility Mode for the PaprPort.exe program, see Technote 6629. This article provides a possible solution to the problem.
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by:Andrew Leniart
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@Walter
I tried repairing then uninstalling, reinstalling Power PDF Standard. Still getting "DLL not found" when I attempt scanning.

I don't mean to interject here, but I recently had this *exact* problem, albeit when trying to re-install a free PDF writing utility for a client of mine. Whenever he tried to create a PDF, same thing - "DLL not found". After much frustration (and a couple of uninstalls/re-installs) I tracked the problem down to a Windows registry corruption, whereby even uninstalling the app completely and reinstalling it didn't resolve the issue.

I ended up installing the PDF writer on one of my own VM's where it worked correctly, tracked and exported the registry entries from my working VM and imported them into my client's machine. All DLL related problems instantly dissapeared because I'd already verified of course that the necessary DLL's were where they were supposed to be. Your issue may be totally different, but I just thought I'd throw that in as a possible cause.

@Joe - I hope you don't mind me chiming in here, just thought it may be another scenario you may like to consider.

Regards, Andrew
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by:Joe Winograd, Fellow&MVE
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Walter,
A few more thoughts:

(1) Since you're on W10, make sure you install Patch 1 after installing PP14.5, as PP14.5/Patch1 is the only W10-compliant version of PaperPort. Also, see if any of the Tips in my PaperPort 14 in Windows 10 - A First Look article are things that you haven't tried yet.

(2) Maybe there's a corruption in your user profile that is causing the grief to PaperPort and/or Power PDF. Try creating a new user profile.

(3) This is certainly not the DLL problem, but it would be a good idea to get the latest W10/64-bit drivers from the Brother site for your MFC-J6710DW.

(4) I sent an email to my contacts at Nuance with a link to this thread. They may not want to post publicly about it, but, with their permission, I'll share whatever they say here.

Regards, Joe

Edit: Hi Andrew,
I saw your post after hitting Submit on mine. I don't mind your chiming in here...indeed, I encourage it! Colloaboration with the many bright folks here at Experts Exchange often leads to a solution that eludes an individual. In this case, your idea is certainly a good one... thanks for chiming in! Regards, Joe
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Assume you have an outside contractor who comes in seasonally or once a week to do some work in your office, but you only want to give him access to the programs and files he needs and keep all other documents and programs private. Can you do this on a local computer or only in a server environment?
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by:Abraham Deutsch
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Yes I went
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Five Golden Stars
Every business owner understands the significance of online customer reviews and the impact it can have on sales and revenues. With technology advancing at such a rapid pace, getting online reviews has never been easier, especially when many regions around the world are already using the Internet.
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by:Superb Internet Corporation
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Do you know when my articles will be approved? Not sure if that's why I only have a few points per the recently submitted articles (x3). Thanks
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by:Superb Internet Corporation
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Understood. Will wait for your update tomorrow on the approvals for the articles. Thanks
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PaperPort has a feature called the "Send To Bar". It provides a convenient, drag-and-drop interface for using other installed software, such as Microsoft Office. However, this article shows that the latest Office 2016 apps (installed with an Office 365 subscription) do NOT work with the Send To Bar.
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Expert Comment

by:davebo4503
Comment Utility
Hi Joe,
Did you ever hear anything back?  I just installed O365 on my Win7 system and have the same issue.  The only difference I can see is that I don't have Outlook either - I have NO Office programs in the send to bar.  Did you find any fix?

Thanks,
Dave
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by:Joe Winograd, Fellow&MVE
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Hi Dave,
How time flies! It's been nearly a year since my last email to Nuance — and more than two years since I first reported this bug! Sadly, I have not heard anything back. So, I reviewed all my back emails with them and created a new thread with just this issue isolated, which I sent last night (shown below, but with all private/sensitive info removed, i.e., I was careful to include only information which Nuance permitted me to share publicly, especially related to future products, or which is clearly innocuous). I'll post back here if and when I get a reply.

Btw, like you, I recently installed the desktop Office 2016 apps from an O365 subscription on a W7 Pro 64-bit system with PP14.5/Patch1. However, my results are a bit different from yours, as I have the Outlook icon on the Send To Bar (and it works) — but no icons for any of the other Office apps. Regards, Joe

----- Begin new message to Nuance on 8-Mar-2018 -----

For more than two years, we have been discussing the issue that the Send To Bar in PP14.5/Patch1 does not work with Office 2016. That email thread got involved with numerous other issues during the long back-and-forth, so I decided to start this new thread for just that issue. I pulled (and trimmed/summarized) all the messages about it and included them below in chronological order. As you can see, it's been a year since your last comment and 2.5 years since Microsoft's 22-Sep-2015 release of Office 2016. As I stated before, this is truly unreasonable for PaperPort and Office 2016 users. Can you please provide an update on this issue? Thanks, Joe

----- Included Messages -----

From Joe to Nuance 12/9/15

PaperPort 14.5 with Patch 1 and Office 2016 with these modules:
Access 2016
Excel 2016
OneNote 2016
Outlook 2016
PowerPoint 2016
Publisher 2016
Word 2016
Microsoft OneDrive (not an Office 2016 module per se, but it was installed as part of the Office 2016 installation)

The Send To Bar did not create any of the Office 2016 icons, except Outlook (which, btw, works).

From Joe to Nuance 5/21/16

Perhaps this email went astray the first time I sent it, or maybe your reply went astray, but I have no record of receiving a response from you on this. Any word from Nuance on when PaperPort will support Office 2016?

From Nuance to Joe 7/28/16

This just popped up in my email today as unread so I don’t know if I responded to it. Currently there is no plans to officially add Office 2016 support until PaperPort 15.

From Joe to Nuance 7/28/16

At least it's good to know that there will be a PaperPort 15 — with the added benefit that it will officially support Office 2016.

From Joe to Nuance 3/24/17

It's been a while since we've communicated — I hope you are doing well. In the email thread below, you said, "Currently there is no plans to officially add Office 2016 support until PaperPort 15." That was almost eight months ago and I haven't heard anything about PaperPort 15. It has now been 18 months since Microsoft's 22-Sep-2015 release of Office 2016. I hope you'll agree that this is truly unreasonable for PaperPort and Office 2016 users.

Is Nuance's position still that Office 2016 won't be supported in PaperPort until V15? If so, can you say anything about PP15 other than your 8-Sep-2016 comment to me that said, "All I can communicate is that PaperPort is not end-of-life and is an active product for Nuance."

From Nuance to Joe 3/24/17

I’m good, I hope you are well.

I am checking with my PM to see what I can communicate if anything about PaperPort and OmniPage. Again as we are a public company there are a lot of rules around that.

From Joe to Nuance 3/24/17

Thanks for doing that. Patience for lots of folks is running out.

From Nuance to Joe 3/24/17

The former product manager never did response with an answer. PaperPort and OmniPage have a new product manager that just started with the company a few days ago.

From Joe to Nuance 3/24/17

That's good to know — a strong indication that the products aren't dead. I look forward to hearing whatever the new PM is able to share with respect to PaperPort 15, OmniPage 20, and PaperPort support for Office 2016 — with PP15 at the top of the list.

----- End new message to Nuance on 8-Mar-2018 -----
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GraphicsMagick
This article shows how to convert a multi-page PDF file into multiple image files, with one image file created for each page of the PDF. It does this by utilizing an excellent, free software package called GraphicsMagick. The solution is amazingly simple — a single line of code!
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by:Joe Winograd, Fellow&MVE
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Hi Miguel,

> although free

A crucial factor for some folks. Acrobat is expensive software — not everyone can afford it. You'll notice in the original question here at EE that inspired this article, the asker said, "If anyone has another free option, let me know."

> what's the use of an external solution doing something which is already part of the original software - Acrobat

Acrobat is also "external" in the sense that it is not part of Windows. For many users, Acrobat is not part of their "original software".

> "Export / (choose which type)" or "Save as/Save as type (choose which)"?

For one file (or a small number of files), this is fine. But many users have hundreds, even thousands, of files on which to operate. In that case, the manual Export or Save As is not the ticket. If you have Acrobat, the Action Wizard will work in some cases, but sometimes the better solution, imo, is a command line tool like gm.exe that can be called from a batch file, program, or script. I have written many programs that call gm.exe to operate on all files in a folder and, often, to recurse into subfolders to an unlimited depth, processing all files along the way. Also, you have a lot more control over the output files, with a fantastic set of options. Acrobat is a fine product (I have both Standard and Professional), but in many situations, I prefer writing a program that calls GraphicsMagick, as well as other software that supports a command line interface, such as Nuance's Power PDF — my EE article, Batch Conversion of PDF, TIFF, and Other Image Formats via Command Line Interface to PDF, PDF Searchable, and TIFF, discusses a good example of that. Regards, Joe
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Online collaboration is quickly becoming embedded in the workplace, and its benefits are tangible. See what the current landscape looks like and what the future holds for collaboration tools and the future of work.
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Cloud Class® Course: Certified Penetration Testing

This CPTE Certified Penetration Testing Engineer course covers everything you need to know about becoming a Certified Penetration Testing Engineer. Career Path: Professional roles include Ethical Hackers, Security Consultants, System Administrators, and Chief Security Officers.

Online collaboration can help businesses be more efficient, help employees grow their skills and foster a team environment.
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PaperPort 14.5 Patch 1 update is often not detected or downloaded automatically. This article provides direct download links to solve the problem for retail (non-bundled) versions of the Standard and Professional editions, as well as the Professional edition in Nuance's own OmniPage Ultimate bundle.
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Expert Comment

by:Frank Tonis
Comment Utility
Thanks, Joe. Patch 1 installed effortlessly! Now I am about finding and installing Canon ScanGear for my new machine. In my old PC, this software made the dialog box in Paperport much more useful. Have you heard of this? Silly question, eh?

My best,

Frank
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by:Joe Winograd, Fellow&MVE
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That's great news, Frank! I'm very glad to hear that you now have PaperPort Pro 14.5 with Patch 1 installed.

I (and all my clients) have never had a Canon scanner, so I can't speak from personal experience, but I do know that ScanGear is Canon's TWAIN-compatible and WIA-compatible scanning driver. You should be able to download it from the Drivers&Downloads section of the Canon support website. Make sure that you download the version that supports your particular scanner model and your version of Windows, including its bit level. After installing it, PaperPort should automatically detect its existence and offer its TWAIN and WIA drivers in the Scan or Get Photo pane (when you click the Desktop menu, then the Scan Settings button on the ribbon). But that's just a guess on my part, since I've never had ScanGear installed. If you need further help on it, click the big, blue "Ask a Question" button at the top of this page (or any EE page), fill in the simple form, and submit it. There are likely many other EE members who have Canon scanners and are more knowledgeable than I am about ScanGear. Regards, Joe
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In a previous article here at Experts Exchange, I presented a solution to the question of creating a multi-page PDF file containing contact sheets (aka a montage of thumbnails) for all JPG files in a folder. A recent question here at EE asked for a solution, in essence, to the reverse problem, that is, creating a JPG (or PNG) from a multi-page PDF file. In this case, the solution requires all pages of the PDF to be incorporated into a single image. At the question, I posted a relatively brief solution that uses the same GraphicsMagick software and approach as discussed in the article referred to above. Then I decided to write this new article with a more comprehensive explanation of the solution, including some interesting options.

The method presented here also requires the GraphicsMagick software. Another EE article explains how to download and install it. With GraphicsMagick installed, we're ready to proceed with the solution, which is amazingly simple — one line of code in a command prompt! Here it is:
 
gm.exe montage input.pdf output.jpg

Open in new window


Below is the resulting JPG from the command above using the six-page input.pdf file attached to this article:

output.jpg
As you can see, the default is to place the multiple pages of the PDF horizontally in the output image. If you prefer a different placement, use the -tile option, which is in the format of columns-by-rows. For example, here's the command to place them 3x2:
 
gm.exe montage -tile 3x2 input.pdf output.jpg

Open in new window


Below is the resulting JPG from the command above:

output-3x2.jpg
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PaperPort is among the most important applications that I run on my Windows computers. I use it every day, for nearly all of my document and photo scanning, as well as most of my document and photo imaging, including OCR via its built-in OmniPage capabilities.

Disclaimer before going further: I have no affiliation with Nuance and no financial interest in it whatsoever. I am simply a happy user/customer.

I've been using PaperPort for around 20 years on every version of Windows since Windows 95. With the Windows 10 release date coming up in two days, I thought it would be worthwhile to document my experience with PaperPort on the Windows 10 Technical Preview, including some tips for successful deployment on W10.

First, my experience with the various builds along the way: I did not install PaperPort on the initial Windows 10 Technical Preview of Build 9841, released on 30-Sep-2014. But I installed on every build after that, from 9860 through the current 10240. The platform is physical hardware, not a virtual machine. It is a relatively old laptop with mediocre specs by today's standards:

Intel Core2 Duo T9300 2.50GHz
4GB RAM DDR2 PC5300
Samsung SSD 840 EVO 250GB (with the read performance firmware upgrade
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Expert Comment

by:Marco Pols
Comment Utility
@Andrea Great thanks for the register solution of PaperPort. Already contacted support, but so far no answer. But after three days searching solved the problem. Yeah I'm happy

I have version 14.5   (14.5.15168.1450)
BUILDID PP-1313-011-15264.1154

Windows 10 Pro version 1709

Used the downloads from this topic include the patch. After install changed the register.  The button "get latest updates" don't work. I use Firefox as well Chrome (standard browser)

And as you mentioned the best buy I ever did to manage my PDF files as well.
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by:Joe Winograd, Fellow&MVE
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Hi Marco,
Thanks for joining Experts Exchange today and reading my article — Welcome Aboard! As my PP14.5/Patch1 article shows, your BUILDID of PP-1313-011-15264.1154 means that it is PaperPort 14.5 Standard (retail) with Patch1 installed — good news!

> The button "get latest updates" don't work.

Yes, that's the main reason that I wrote the Patch1 article, i.e., because the Common Software Update Manager often does not work. I'm glad that the direct download of Patch1 did work for you. Regards, Joe
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In a previously published article here at Experts Exchange, I explained how to achieve duplex (double-sided) scanning in Nuance's PaperPort software with a hardware-capable duplex scanner, that is, a scanner which has an Automatic Document Feeder (ADF) capable of scanning both sides of a document. A recent question here at EE prompted me to write this additional article, which explains how to achieve duplex scanning in PaperPort with a simplex scanner, that is, a scanner whose ADF is capable of scanning only the front side of a document.

As with the previous article, this one applies to the three most recent versions of PaperPort, i.e., 11, 12, and 14 — yes, Nuance got superstitious and did not release a version 13.

Here are the steps to achieve duplex scanning in PaperPort (either Standard or Professional) with a simplex scanner:
 
  • Click the Scan Settings button on the Ribbon in PP12 and PP14, or the Scan or Get Photo icon on the toolbar in PP11. You will now have the Scan or Get Photo pane:

Scan-or-Get-Photo.jpg 
  • Select a Scanner and a Scanning Profile.
 
  • Tick the Show Capture Assistant box.
 
  • Place the document in the (simplex) ADF and click the Scan button.
 
  • In PaperPort Standard, you will get this:

front-side-PP-Std.jpg 
  • In PaperPort Professional, you will get this:

front-side-PP-Pro.jpg 
  • Remove the document from the output tray, turn it over so that the last page is on the top, place it in the ADF, and click the Scan Other Side button.
 
  • In PaperPort Standard, you will get this:

after-Scan-Other-Side-PP-Std.jpg 
  • In
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This article provides the solution to a question posed here at Experts Exchange. The asker of the question has many JPG images in many folders, and all of the folders are subfolders of one root folder. For each folder, the asker wants to create a PDF file containing thumbnail images (sized to 240 pixels wide) of every JPG in that folder. This is commonly known as a contact sheet or montage.

Let's begin the article with an illustration showing the results of this solution. Here's a Windows/File Explorer screenshot displaying a folder with four JPGs, which were the input files in a test run, and a single PDF, which was the resulting output file from the test run:

Create-Montage-PDF-from-JPGs.jpg
In that test run, all of the JPGs in the folder fit well on a single page in the output PDF file. But if there are too many images to fit on one page, the asker wants the resulting file to be a multi-page PDF. Also, the file name of each JPG should be shown below its thumbnail. All of this needs to be accomplished with a fully automated, unattended method, capable of being run by the Task Scheduler without user intervention.

One of the experts (Eirman) participating in that question recommended a terrific (and free!) utility (Snap2IMG) that can produce such contact sheets, but as a JPG file, not a PDF. Also, the utility presents a GUI, which (Eirman noted) could likely be automated with a scripting language like AutoHotkey, but it does not support command line
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This article was inspired by a question here at Experts Exchange. The requirements stated in that question are (1) reduce the file size of a large number of JPG files in an extremely large number of subfolders; (2) perform that function without user intervention; (3) store the compressed files back into themselves, that is, after compression, each file overwrites itself.

The solution presented in this article meets those requirements. It is based on the excellent software package, GraphicsMagick (a fork of ImageMagick). GraphicsMagick is free (in every sense of the word), distributed under the MIT License.

The first step in the solution is to download and install GraphicsMagick from SourceForge (the latest release as of this article's publication is 1.3.21). The download folder looks like this:

GM-binaries.jpgSo the choices are:

GraphicsMagick-1.3.21-Q8-win32-dll.exe
GraphicsMagick-1.3.21-Q16-win32-dll.exe
GraphicsMagick-1.3.21-Q8-win64-dll.exe
GraphicsMagick-1.3.21-Q16-win64-dll.exe


As you can see in the file names above, there are two issues to consider with respect to the correct edition for you. The first is the so-called Quantum Depth. There are two possibilities — Quantum Depth of 8 (Q8) and Quantum Depth of 16 (Q16
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Expert Comment

by:NVIT
Comment Utility
Thanks for this article, Joe! I haven't taken a look yet but... Do you know if there is a switch to preserve the file date and time of modified files?
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by:Joe Winograd, Fellow&MVE
Comment Utility
You're welcome, NVIT — glad you found it helpful. I'm pretty sure the off-the-shelf product can't do it, but there's a third-party patch that claims to provide a preserve-timestamp option for the mogrify command:
https://sourceforge.net/p/graphicsmagick/patches/45/

I haven't tried this and am curious about it, so if you give it a spin, please post your results.
Thanks, Joe
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PaperPort is a popular document imaging/management product from Nuance Communications. It is in widespread use by both individuals and businesses.

The current version of PaperPort is 14. The previous version was 12 (yes, Nuance got superstitious and skipped 13). Both of these most recent versions come in two editions, Professional and Standard. All four products — PP12 Standard, PP12 Professional, PP14 Standard, PP14 Professional — have the ability to create a searchable PDF file without any other software needing to be installed. PP12 was the first release that could do this (and it was carried forward into PP14).

Prior PaperPort releases require Nuance's OmniPage (a separately priced OCR product) to be installed in order to create a searchable PDF file that PaperPort calls a PDF Searchable Image file (because it contains both the raster image and the text created by OCR). The reason that PP12 and PP14 can create a PDF Searchable Image file is that it contains the OmniPage OCR engine under the covers — via the OmniPage Capture Software Development Kit (CSDK).
 
Sidebar on PaperPort Version: If you are running PP12.0, I recommend that you upgrade (free!) to PP12.1. This EE article explains how to do it:
PaperPort 12 - Free Upgrade to Version 12.1
If you are running PP14.0, PP14.1, or PP14.2, I recommend that you upgrade (free!) to PP14.5 (there was not a public release for either 14.3 or 14.4). This EE article explains how to do it:
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Expert Comment

by:Serg __
Comment Utility
Any ideas how to make the fonts vectorized in the searchable .pdf? I am asking this question because I would not like to install a pirated Adobe Acrobat to convert one pdf book into a pdf book with vectorized fonts. What I got from PaperPort did not meet my expectations. the fonts got blurry. I expected them to get clean and vectorized, to be able to zoom in without those annoying pixels.
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by:Joe Winograd, Fellow&MVE
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Hi Serg,
Thank you for joining Experts Exchange this week and reading my article.

> Any ideas how to make the fonts vectorized in the searchable .pdf?

I do not have great expertise in font technology and am not aware of any way to control the font settings when PaperPort creates PDF Searchable Image files via the methods discussed in this article.

> I am asking this question because I would not like to install a pirated Adobe Acrobat to convert one pdf book into a pdf book with vectorized fonts.

I find that a strange comment — why would you even consider installing pirated software? We do not condone that here at Experts Exchange and, in fact, the Experts Exchange Terms of Use strictly prohibit any posting related to such activities (under Section 6, Code of Conduct). If you know that Adobe Acrobat will solve your font issue, and it is for only one PDF book, then I recommend purchasing just one month of Adobe Acrobat DC. For around 25 bucks, you'll avoid pirating software ($22.99 for one month of Acrobat Standard DC or $24.99 for one month of Acrobat Pro DC).

> What I got from PaperPort did not meet my expectations. the fonts got blurry.

It's likely that the fonts are blurry only when viewing the image layer. If you view just the text layer, the fonts should be fine. For example, I printed the first page of this article with the PaperPort Image Printer in B&W at 300 DPI to a PDF Image (not PDF Searchable Image). The whole page is attached as a PDF, but here's what it looks like:

font in image
The fonts, indeed, are blurry, because that's a view of the image (in Adobe Acrobat). I then used Nuance's Power PDF to convert to a searchable PDF, but told it not to keep the images. The whole page for that is also attached as a PDF, but here's the same small sample as shown above:

font in non-image
The fonts look great, because that's a view of the text (in Adobe Acrobat), since there is no image layer in the PDF.

> I expected them to get clean and vectorized, to be able to zoom in without those annoying pixels.

The fonts are fine in the text, as shown above. They get pixelated only when viewing the image layer. Another way to observe this is to Copy the text from the PDF Searchable Image file (created by PaperPort via one of the methods explained in this article) and then Paste it into a text-capable product, such as Notepad or Word — the fonts will, of course, appear fine. Regards, Joe
image-only-PaperPort-PDF-Image.pdf
text-only-Power-PDF-searchable-do-no.pdf
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In a previous article published here at Experts Exchange, Signature Image with Transparent Background, I explained how to create a graphic image of your scanned signature with a transparent background. As discussed in that article, having the transparent background is crucial so that the signature may be placed on a document without overlaying the surrounding text.

In that article, I mentioned putting the signature on PDF documents via the Stamp feature in Adobe Acrobat. I recently received a message from an EE member who thanked me for that article, but asked me to explain exactly how to create such a Stamp in Acrobat. This article shows how to do it.

I don't know how far back the Stamp feature goes in the history of Adobe Acrobat releases, but I do know that it exists in Acrobat X and Acrobat XI, both Standard and Professional. The screenshots in this article are from Acrobat XI Pro on a W7 Pro 64-bit system.

In Acrobat, open the PDF file that you want to sign with the transparent signature image which you created after reading my previous article. The right side of the Toolbar in Acrobat will look like this (may vary somewhat depending on your Acrobat version):


Toolbar-right-side.jpg
Click the Comment tab and you will see the Annotations section, including the Stamp tool:


Annotations.jpg
Click the drop-down on the Stamp tool, then Custom Stamps, then Create Custom Stamp:


Create-Custom-Stamp.jpg

You will get this browse-for-file dialog:


Select-Image-for-Custom-Stamp.jpg
Click the Browse
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by:Joe Winograd, Fellow&MVE
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You're welcome, Roy. I'm glad you found the article to be useful and that you can now create a signature in Acrobat. Regarding your request for advice in developing yourself in the field of education, I suggest posting a question in the Q&A section of EE by clicking the big blue Ask a Question button at the top of all pages. Questions in articles (or videos) should be related to that article (or video), whereas any question is appropriate in the main forum. Regards, Joe
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by:Joe Winograd, Fellow&MVE
Comment Utility
Thank you for the compliment, Megan — much appreciated! If you take a moment to click the thumbs-up icon at the bottom of the article, I'll be grateful. Thanks, Joe
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Cloud Class® Course: Amazon Web Services - Basic
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PaperPort
I. Introduction

In a previous article (now deprecated), I discussed how to upgrade — at no cost for licensed users — Nuance's PaperPort Version 11 (hereafter, PP11) and PaperPort Version 12 (PP12) to the latest "point" releases, namely, 11.2 and 12.1. At the time of that article's publication, PP11 and PP12 were the two latest versions. Now the latest version is PP14 (yes, Nuance was superstitious and skipped 13), and its latest "point" release is 14.5.

I decided that adding PP14 to the previous article would result in a long, unwieldy article. In addition, a user of one version is not going to be concerned about the other two versions, so I decided to create three separate articles for PP11, PP12, and PP14 users. This is the PP14 one.

The earlier point releases of PP14 — 14.0, 14.1, 14.2 (there was not a public release for either 14.3 or 14.4) — are known to have bugs that were fixed in 14.5. This article provides links to 14.5, as well as other useful information on upgrading.

II. Comparison of Standard and Professional Editions

For PP14, there are two consumer editions – Standard and Professional. The feature comparison matrix is available in the Files section of this PaperPort wiki:
http://sites.google.com/site/wikipaperport/files

Here is a direct link to the PDF:
Comparison Matrix of PP14 Standard and PP14 Professional

III. Links to Downloads

The links are to a direct download
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Expert Comment

by:Candice Buchanan
Comment Utility
Thank you! I'm finally able to open it! Much, much appreciation for the assist!
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Author Comment

by:Joe Winograd, Fellow&MVE
Comment Utility
You're welcome, Candice, I'm very glad that you're now able to open PaperPort. If you take a moment to endorse this article by clicking the thumbs-up icon at the end of the article (not the one underneath this comment), I'll appreciate it. Will also be grateful if you endorse the other article, too, by clicking the thumbs-up icon there. Thanks, Joe

Update: Thanks for the endorsements, Candice — much appreciated!
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I. Introduction

In a previous article (now deprecated), I discussed how to upgrade — at no cost for licensed users — Nuance's PaperPort Version 11 (hereafter, PP11) and PaperPort Version 12 (PP12) to the latest "point" releases, namely, 11.2 and 12.1. At the time of that article's publication, PP11 and PP12 were the two latest versions. Now the latest version is PP14 (yes, Nuance was superstitious and skipped 13), and its latest "point" release is 14.5.

I decided that adding PP14 to the previous article would result in a long, unwieldy article. In addition, a user of one version is not going to be concerned about the other two versions, so I decided to create three separate articles for PP11, PP12, and PP14 users. This is the PP12 one.

The earlier point release of PP12 — 12.0 — is known to have bugs that were fixed in 12.1. The links in the previous article for 12.1 no longer work. This new article provides working links for 12.1, as well as other useful information on upgrading.

II. Comparison of Standard and Professional Editions

For PP12, there are two consumer editions – Standard and Professional. The feature comparison matrix is available in the Files section of this PaperPort wiki:
http://sites.google.com/site/wikipaperport/files

Here is a direct link to the PDF:
Comparison Matrix of PP12 Standard and PP12 Professional

III. New Links to Downloads

The new links are to a direct download
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I. Introduction

In a previous article (now deprecated), I discussed how to upgrade — at no cost for licensed users — Nuance's PaperPort Version 11 (hereafter, PP11) and PaperPort Version 12 (PP12) to the latest "point" releases, namely, 11.2 and 12.1. At the time of that article's publication, PP11 and PP12 were the two latest versions. Now the latest version is PP14 (yes, Nuance was superstitious and skipped 13), and its latest "point" release is 14.5.

I decided that adding PP14 to the previous article would result in a long, unwieldy article. In addition, a user of one version is not going to be concerned about the other two versions, so I decided to create three separate articles for PP11, PP12, and PP14 users. This is the PP11 one.

The earlier point releases of PP11 — 11.0 and 11.1 — are known to have bugs that were fixed in 11.2. Although the links in the previous article for 11.2 still work, Nuance informed me that they may soon stop working. This new article provides working links for 11.2 that Nuance says will continue to work after the other ones have been taken down. This article also provides other useful information on upgrading.

II. Comparison of Standard and Professional Editions

For PP11, there are two consumer editions – Standard and Professional. The feature comparison matrix is available in the Files section of this PaperPort wiki:
http://sites.google.com/site/wikipaperport/files

Here is a direct link to the PDF:
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Expert Comment

by:Becky Hanlon
Comment Utility
The update wants a serial number, which I do not have as I lost my software CD that came with my MFC-7340 Brother printer.  Is there a way to install the update without this?
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Author Comment

by:Joe Winograd, Fellow&MVE
Comment Utility
Hi Becky,
Thank you for joining Experts Exchange today and reading my article — welcome aboard! The PaperPort software that comes with Brother MFCs is an "SE" version, which stands for Special Edition. It is a trimmed-down version that Brother OEMs from Nuance for bundling with their devices and it is not considered to be a commercial/retail edition. This means that updates of the software, such as the 11.2 upgrade discussed in this article, will likely not apply to those bundled SE versions. So even if you had the serial number, it is unlikely that the 11.2 upgrade would work on it.

The other issue is that PP11 is more than 10 years old. As noted in this article, Vista is the latest Windows on which PP11 is supported. My suggestion is to purchase a retail copy of the latest version of PaperPort, which is 14. It is currently $31.61 at Amazon:
https://www.amazon.com/dp/B005CELKLM

That's the standard edition, not Professional, but it's probably more functional than the SE version that was bundled with your Brother MFC. You may want to wait for a better price, as I've seen it at Amazon for less. The download (or disk) is going to be version 14.0, but you may upgrade it for free to version 14.5, because it is a retail version. This comment that I posted at an EE question a couple of months ago explains the upgrade process, referring to several other articles that I've published here at EE:
https://www.experts-exchange.com/questions/29057949/Window-10-version.html#a42302130

Interesting to note that it was just $19.20 at Amazon back then. Once again, welcome to Experts Exchange! Regards, Joe
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PaperPort
This article discusses the PaperPort 14 Scanner Connection Tool, which Nuance provides at no charge in order to fix scanning problems in Windows 8. Furthermore, users of PaperPort 14 in Windows 7 and Windows 10 have reported that the tool works in those versions of Windows, too.
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Expert Comment

by:Frank Schabel
Comment Utility
Thanks again for all your help . I tried scanning in Irfanview ,which I already use as my default photo viewer. All the scanner dialogues stay on top unlike paperport. I also use use several database programs from Fnprogramvare, Catvids  & Catraxx which  I frequently scan from and they keep all the scanning windows on top too. So I think it is something in Paperport 14.5 that was changed from Paperport 14 but I am not knowledgeable enough to find it since I know nothing about coding. The support person at Epson told me that there are sometimes settings in programs to keep a program on top (which I knew) but that there was not such a setting in the Epson driver. I cant find one in Paperport if there is one hidden somewhere. He suggested using one of the little programs available that let you select an open window to keep on top. I downloaded Turbotop and it will keep the Scanner dialog on top but doesn't remember that setting so you have reset it every time you run Paperport and the scanner. This all leads me to believe that there is a registry setting somewhere that controls this behavior and maybe some one will find it sometime. Meanwhile I'll just have to reduce the size of my Paperport window and keep it to the right side of my screen so that the scanner dialogue will remain visible on the left.
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Author Comment

by:Joe Winograd, Fellow&MVE
Comment Utility
Hi Frank,
Since IrfanView and those other apps keep the TWAIN window on top, it does sound like a PaperPort issue, although I've never seen it before. In fact, I have a somewhat opposite problem, i.e., the scanning dialog steals focus on every page from an ADF, making it just about impossible to use the computer while scanning with PaperPort. I submitted the following question to Nuance support a few years ago when I was trying to help a PaperPort user with the problem:
This is one of those long-standing PP issues and I'm wondering if you know of a solution. It doesn't affect me much because I have a separate computer that does scanning with PP14.5. But it drives many users nuts and I'm trying to help one right now. The issue is that when scanning a multi-page document, the PP scanning manager (with both Display scanner dialog box and Show Capture Assistant unchecked) steals focus on every page. It makes it just about impossible to use your computer for any other purpose while PP is scanning a large document. Do you know of a fix or work-around?
The response, which Nuance game me permission to share publicly, was this:
Nuance has determined this behavior cannot be changed in 14 and will be investigated for inclusion in 15.
Back to your problem, I'm not aware of any setting in PaperPort or even its registry entries that controls the "always on top" behavior of scanning drivers. Your idea of reducing the size of the PaperPort window so that the scanning dialog remains visible on the left side sounds like a decent work-around. Let's hope that PaperPort 15 solves both your problem and mine. Regards, Joe
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With the recent demise of Windows XP support, you may be a new convert to Windows 7 or Windows 8. Or perhaps you've been on W7 or W8 for a while, but just recently acquired your first scanner for the new OS. In either case, you are likely to be very surprised by an omission in the W7 and W8 Control Panel — Scanners and Cameras.

Note: I initially wrote this article for just Windows 7 and Windows 8, but it also applies to the recently released Windows 10. Please see the two Update sections at the end of the article regarding W10.

In XP, Control Panel has the Scanners and Cameras applet:


XP Control Panel Scanners and Cameras present
It is an extremely useful utility for setting the Properties of a scanner, including Events (such as the Scan/Image button and which program to start), Network Setting (such as a fixed IP address), and Scan To Button (with or without Pin).

In W7 and W8, the Scanners and Cameras applet is missing in Control Panel:


W7-W8 Control Panel Scanners and Cameras missing
This article explains how to run Scanners and Cameras in W7 and W8. Turns out that the app is here:

C:\Program Files\Windows Photo Viewer\ImagingDevices.exe

Strange as it seems, this is Scanners and Cameras in W7 and W8! That is its location even on 64-bit W7 and W8, i.e., it is not in \Program Files (x86). I use it often enough in my document imaging work that I decided to make a shortcut for it:


Shortcut Scanners and Cameras W7-W8
You may add it to the Start menu, place it on the desktop, pin it to the taskbar, or whatever you prefer. When clicking the shortcut, you'll get the
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Expert Comment

by:Eric AKA Netminder
Comment Utility
Joe,

Congratulations; your article has been published!

ericpete
Page Editor
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Power PDF Advanced
This article explains how to perform batch conversion of PDF, TIFF, and other image file formats into PDF, PDF Searchable, and TIFF files via a command line interface, using Nuance's latest document imaging software — Power PDF Advanced.
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Expert Comment

by:Chris S
Comment Utility
Hello,

i tried to use the command line but i always get the error message "File open error" although I have write to all directories stated in the command?! It always says "Converting H:\TEST.HTML TO H:\TEST.PDF" which I think means that the Syntax itself is correct but either the Input or Output file cannot be opened?
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Author Comment

by:Joe Winograd, Fellow&MVE
Comment Utility
Hi Chris,
First, thanks for joining Experts Exchange today and reading my article — I appreciate it!

The input file cannot be an HTML file type. The Help output, even in the latest version 2.1 of Power PDF Advanced, still says this:

-I input file full path. * can be used for filename (*.pdf, *.tif)

As I mentioned in the article, I discovered through experimentation that the input file type may also be GIF, JPG, JPEG, PNG, and TIFF. But I just tried HTML in both v2.0 and v2.1, and can confirm that the input file may not be HTML. As you saw yourself, it gives an error message that says "File open error." My advice is to open the HTML file in whatever web browser you prefer and then print it to whatever PDF print driver you prefer. Once you have the PDF file, run Power PDF again, this time using the PDF file as the input instead of the HTML file. Of course, you may not even need to do that if you're happy with the file from the PDF printer. Regards, Joe
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Document Management

A Document Management System (DMS) is a system (both hardware and software) used to track, manage and store documents and reduce paper. Most are capable of keeping a record of the various versions created and modified by different users (history tracking). It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems.