Email Software





An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.

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We have a client who has just had a DKIM domainkey setup for them. Unfortunately some emails are not getting through to the end users (especially if using Mimecast mail servers).

We have been doing some testing and have found that:
Emails that do not have an attached file - it pass the DKIM checks.
If emails have attached documents, they seem to pass OK as well.
If emails have got an attached email that was originally from the sender, it passes OK
If an email has an attached email from a third party (that has originally been changed with DKIM) it fails the DKIM test on our/the recipients servers. This has happened to us and we use exchange online servers.

When it fails it says dkim=fail (body hash did not verify)

They have a valid SPF record also setup and every email through the testing procedure seems to pass on the SPF checks without any failures.

There is no DMARC record setup yet, but as far as I can see this is the next step after we have got DKIM working correctly.

Unfortunately our client who is having this problem quite often forward a lot of emails during their working day so need this resolving.

Any help would be appreciated.
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Dear Guys, please assist this scenario:
- Action: We changeed Email server from Gmail to Exchange 2016 On-premise, so we had to change the domain records in Domain control panel. We changed TXT, MX, @, mail records.

- Problem: After changes, the new Exchange server worked (send/receive emails) normally as expected, however we realized that we could still login to Gmail account, Google Drive and sent emails (but could not receive emails)

So can you please explain?
the following is my license key. however the link to download the app is bad. I'm unable to get either the digitaltv3 to work or download the reg repair app.. please advise.. Also the customer service email address comes back as non existent which makes me believe Ive been scammed I paid for the premium service but get no response.. 2xxx-xxx-xxx-xxxZ

<< edited key by Mr Wolfe>>

outlook email alerts not coming. How keep alerts so that when email comes popup comes and also preferably some sound comes?
please advise
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Just from the screenshot and information provided in the article, it seems like even Microsoft is being influenced by Slack and other communication tools that include GIFs and other fun elements a part of their user experience.

Expert Comment

by:Rob Jurd (eenookami)
I've recently made the switch to inbox (by Google) that I believe has a much closer to outlook interface than gmail, which is why I like it.
There's the action buttons on each message, reminders, archiving etc. Also runs in its own window, which can also be pinned to the taskbar.
Gmail has none of this (other than be pinned/run as own window)
If it wasn't for Inbox, I'd probably go back to outlook.
LVL 53

Expert Comment

by:Scott Fell, EE MVE
I have been using inbox on my gmail account for my android phone and outlook for my desktop.  

I do like some of the less cluttered look of inbox but you can't do everything in inbox as you can with gmail.  So now in typical Google fashion, they have 2 products where one is the shiny new thing that is missing features.  At some point, one of of these things is going to go or not get much love.  

Google Voice took the back seat to Hangouts, now hangouts has changed and Voice has been updated.  Talk was completely merged to hangouts.  Making a call from gmail used to be via talk which turned into voice, but now making a call from gmail is via hangouts.

Have you ever spent time developing with google products/api's?  Have fun because they tend to sunset and change things quickly.
I have a PC that use outlook with POP3 it work normally, but when i copy that mail file (.pst) to another computer and config it i got nothing error, but the new PC doesn't receive all mail as the original computer. And i am sure that it's new virus on new pc.
my mail server is (Godaddy)

Thanks in advance.
How can I get Mac Outlook CompanionLink set to sync all of my Google contacts (including the "Most Contacted" & "Other contacts" within my Gmail contacts account (see the screenshot)
Currently only the My Contacts folder syncs. I need all of my Google contacts folders to sync.

How can this be done?

I currently have the CompanionLink "Contacts" set so that "Records will be synced both directions" and Contacts folder set to "All Contacts Folders."

Here are screenshots from the current configuration:

Screenshot 1Screenshot 2Screenshot 3Screenshot 4
A client with a Mac is having problems with his Outlook calendar and contacts syncing with his Gmail calendar and contacts. His organization is using a corporate Gmail account.

Items added to his calendar or contacts within Gmail's calendar and contacts on the internet don't appear within Mac Outlook 2016.

Google G sync for Outlook isn't available for Macs.

What can be done to fix this issue?
When I email users from one particular company domain (and only that domain) they get my email from my company domain email, but when they reply (and also if they just directly write to me)  it doesn't come to my company email, even though on their outbound email that is what shows as the 'to', instead it arrives in my personal yahoo email, even though the sender couldn't even possibly know what my personal yahoo email is.

This happens for any sender from this particular company to me, but the same doesn't happen when that company sends emails to anyone else in my company, they work fine. They also say they never had this problem with anyone else. I do not have any forwarding of any kind of redirect set up in my email system. None of my other colleagues have any issues receiving emails from this company.

Looking at the header of the message I receive it shows

X-Apparently-To:; Thu, 27 Jul 2017 07:39:28 +0000
Return-Path: <>
Received-SPF: pass (domain of designates 104.4xxxx as permitted sender)

Authentication-Results:; domainkeys=neutral (no sig);; dkim=pass (ok)
Received: from  (EHLO (xxxx)
 by with SMTPS; Thu, 27 Jul 2017 07:39:27 +0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;; s=selector1-sender-com;

From: Asxxxxx…
Dear experts, do you know how to split a big PST file (200 GB) into smaller pieces (50 GB)? Can a batch script or something like that do the trick?

Many thanks as always.
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I had a spam problem about a month ago, which I fixed on my end.  I notice now that email I send to recipients at gmail are automatically being marked as spam.

My mail server is Unix - Communigate Pro running on an old PowerMac. Outbound mail goes to my SMTP server, which is a Dell SonicWall ES-3300    I changed the IP address after the spam got past the SonicWall, and put the new address into my DNS, which is hosted by

I looked at the header of a message I sent to my gmail account.  I see something wrong with the SPF record  

X-Mlf-Uniqueid: o201708020314430029673
Arc-Seal: i=1; a=rsa-sha256; t=1501643684; cv=none;; s=arc-20160816; b=fxKfyh5i6PzjoNNZkIMPSigH31cy4YQ3IwPn/XLlJekZPjdgLTVrCmwlzwGh2orLVN GAg7JYp8zmTIKmoj2fOo5/v5m9m+aMH16VJDa7PKxY2H5qYRt9OHehY+o6UqP95Il9lz 3/cqc1G6Fo+j3t0oCCa8H/JW4+03+o3X9nlX+ioY6gOoFGy7GtWzW4OJpxiJZUjxhtxp FgenvR03ekg/ZHQv7j3P/FIoDPhoQK/EzgofSx6a7qKwl0D4jY8YzBVvcQjfHYaJV96j porICVs9nghyv8bE7Oy34UxkqG3ZLJznTB4WqAmYzkC8Nw3duZRcC8G0B+ZXQXz1s7mi Jz0A==
X-Received: by with SMTP id p85mr27288566qki.281.1501643684625; Tue, 01 Aug 2017 20:14:44 -0700 (PDT)
Return-Path: <>
Arc-Authentication-Results: i=1;; spf=softfail ( domain of transitioning does not designate as permitted sender)
Hi Experts,

Is there a way to prevent messages sent to (or addresses from ending up in the Junk Email folder that I can see at, based on either of these criteria:
-      Destination domain (e.g. everything sent TO
-      Content of the subject (e.g. any subject containing the word “Rosters”).

As a test, I have setup a rule to move any email containing the word “Rosters” anywhere in the subject, to the “1Temp” folder, and:
-      That works for some emails (i.e. those not considered to be spam, I guess)
-      Fails for others, which still end up in the Junk Email folder.
Attached is a screen shot of that rule.
As you can see, I’m using “Inbox and sweep rules” to achieve this, because I don’t think the “Safe Mailing Lists” or “Safe senders” features have the flexibility to whitelist by these kinds of generalised criteria.

I’ve read here that some other people are having problems with rules, but I’m not sure whether mine is the same issue:

Please provide me with the process or utilities on how to regenerate email address auto complete entries based upon past sent & received emails within Outlook 2016 for Windows.
I have a client that brought a possible issue to my attention that I've been scratching my head over. He is using Outlook 2016 to connect to on premises Exchange 2016. Whenever he sends an email out, it gets stored in his sent items folder as it should. At the same time it also get stored in Recover Deleted Items. Is this done by design or is it a bug?

At first I thought it was his draft emails which are auto stored and deleted when sent. I checked the settings in Outlook and it shows draft emails being auto saved after 3 minutes. Disabling auto saving made no difference.

Then I checked another environment running Exchange 2010 and observed same behavior with Outlook 2010 client but not Outlook 2007.

So, is this by design or is it a bug?
I Want to create mail shooter but in this, all concept is like Gmail compose mail type. I want to mail recipient in multiple types but I  am a little bit confused in how to set multiple recipients in my mail shooter.can you tell me how fixed my problem
How can I lookup the Office 365 email address that was used to install Office 2016 on a computer?

When I look in the account section within any Office application such as Outlook, Word, Excel, or PowerPoint this email address is blanked out (see the screenshot)

I need to document this information for a new client I am working at.

When I go to the or this email address doesn't appear and the user's don't know which email address this is.

How can this information be looked up?

A user with a Microsoft Surface Windows 10 Pro computer keeps receiving "Outlook not responding" messages within Outlook 2016. The Microsoft Surface has 8 GB of RAM

We have already repaired Office, cleared temporary files, run the DISM and SFC commands, made sure all Windows drivers are up to date, made sure that no unnecessary addins are installed and uninstalled Avast antivirus. After this didn't fix the problem we recreated the user's Outlook profile.

The user is using a corporate Gmail email address.

Both Avast antivirus and Malware bytes haven't detected any problems.

What else can be done to fix this issue?
We aren’t perfect, just like everyone else. Check out the email errors our community caught and learn the top errors every email marketer should avoid.

Expert Comment

Comment Utility
Heh:-) Not too bad. I've seen worse!

Author Comment

by:Allie Watts
Comment Utility
Hey Arman! We know that opting in and out of certain emails is a problem for many members. We are working on giving members more options in their unsubscribe settings. Stay tuned for those updates!
As many of you know, Marketo access is currently down. The company is expecting to restore connection by noon PDT, according to their statement on Twitter. This outage can have large implications for businesses of all sizes--ourselves included. We'll be keeping the community informed as new updates roll in.

Author Comment

by:Experts Exchange
Thanks to the Marketo engineers and staff for working so quickly on this, the site is now back up before noon PDT.

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What is the process to determine which company hosts an organization's external DNS MX records?
Has a computer that receive an incoming email in Outlook... in this email, there is the signature link
Send from yahoo mail on android..
when user A click this link, its opens up and shows the from as another person gmail email address (this gmail address is from an ex user who previously use this laptop)... and under
To is user A email address

User A screenshot these images and I am not able to replicate the screens when I click on the link afterwards.
By right for incoming emails, What should be the link send from yahoo email on android be showing when we click on it?
any idea how come it is showing the ex user gmail from address instead?
What is the process to permanently delete a Gmail label (Inbox subfolder)?

I have googled this and when I hover my mouse over the Gmail label (subfolder) I want to delete I don't have any options to delete or remove it.

I have also looked within the Labels section within Gmail and the only option I see there is to hide the label. I need to permanently delete this label. How can this be done?
Is it impractical to use Verizon/AOL email from a SmartPhone through the AT&T cellular network, and do I therefore need to abandon my email account?


I have two main email accounts - and Since Verizon ported me over to AOL (while maintaining my address) accessing my email with my phone is problematic through a cellular connection. This was the case when I was an AT&T customer and is still the case when I am a Consumer Cellular customer accessing the AT&T network.

Frequently, the email frequently cannot make the connection to the server from my Samsung Galaxy Note 3 phone using the cellular connection. This may happen a few times or even 20 times, and then a connection is made and email is received and sent.

The email works fine on the same phone through WiFi. The Gmail account works fine through both WiFi and cellular. Both accounts work fine through my Windows desktop computer.

The problem happened with the email account configured as POP3 and still occurs with the account reconfigured as IMAP. I use an SSL connection although I had the same problem using no encryption.

I see many mentions of this on the web. It seems widely attributed to incompatibilities between the AT&T, especially when accessed through a bulk provider such as Consumer Cellular, and AOL.

Is this the case? Is my only practical choice to stop using the email address?

hi experts,

 I've been giving an assignment to move customers off Reflexion and onto proofpoint. Anyone have any experience doing that and what is involved?
A company I support is migrating from Gmail to Office 365.

What are the best website services to use to migrate from Gmail to Office 365?

Email Software





An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.