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Success Team
Messaging apps are amazing tools with the power to do a lot of good, but the truth is the process of collaborating with coworkers requires relationships established through meaningful communication - the kind of communication that only happens face-to-face.
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Legacy Video Conferencing
What do we know about Legacy Video Conferencing?
- Full IT support needed!
- Complicated systems at outrageous prices!
- Intense training required!

Highfive believes we need to embrace a new alternative.
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Screen Sharing
In our personal lives, we have well-designed consumer apps to delight us and make even the most complex transactions simple. Many enterprise applications, however, are a bit behind the times. For an enterprise app to be successful in today's tech world, they need to be consumer-grade. Here's why.
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Expert Comment

by:Roayn Braun
Comment Utility
Hi,

Yes, customer applications offer a lot of information and key for a company because of the simple reason that it allows them to understand the consumer's demand. After all,  clients are the ones who can make or break a business. They can also enact the role of brand advocates when satisfied.

It is absolutely necessary for a business to use client engagement tools in their day to day affairs so that they are destined for success. In this regard, the use of knowledge base tool such as Zendesk, Help Scout, Help desk and ProProfs knowledge management tool has gone up due to its ability to boost client engagement considerably.

A knowledge management software can curtail the customer tickets, impart knowledge, boost the employee productivity and more. It is a great way to strengthen the business efficiency without compromising on the quality of service.

Hence, it is important for companies to boost the use of knowledge base as it is multi-faceted and proven to improve client satisfaction considerably.
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Highfive

Highfive empowers people to get work done faster together with a modern meeting room collaboration and video conferencing solution that everyone will actually use.

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