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Internet / Email Software

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.

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Charter has upgraded their Internet speed from 60MB/s to 100MB/s recently for residential customers. I subscribe to the Internet-only service from them.

I contacted them recently via their chatline and they switched me from 60 to 100 at no cost. It literally took about 5 minutes over their live-chat system. Here's the log, just so I can come back to it in case they raise my price later :)

Dennis H: Thank you for contacting Spectrum. This is Dennis H. How may I assist you?
Dennis H: Thank you for providing me the opportunity to help you today.
Just so you are aware, this chat is encrypted for your privacy and protection.
Certain information like ZIP Code or phone numbers may show as '####' for you, but we see them.
How can I help?
lucas bishop: Hi Dennis, I currently have an account at Charter:
lucas bishop: Account Number: ################
lucas bishop: I see you are advertising Internet service starting at 100Mbps. Is that something I get by default? Or is it something I have to pay for an upgrade too?
Dennis H: Thank you very much, lucas. Please bear with me just a moment while I pull up some information for you.
lucas bishop: ok
Dennis H: Upon further review of your account, In order to upgrade to Spectrum Internet services, I would need to transition your account over to one of our newer packages so that your account is compatible for voice services. Your speed would increase from 60mbps to 100 mbps. This will change your monthly rate from $64.99 to $64.99. 

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LVL 3

Expert Comment

by:Anthony Pangilinan
Charter, you should join the site and take control of the conversation. Also give us free internets. I know you're seeing this.

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LVL 17

Expert Comment

by:Kyle Santos
take control of the conversation
give us free internets.
They, and Ajit Pai, totally do not want to and made sure of it already by getting rid of Net Neutrality.
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Free Tool: Path Explorer
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One of a set of tools we're offering as a way of saying thank you for being a part of the community.

The user reads their email on Mac, using Safari, and by going to gmail.com

On January 8, the user asked their assistant to help them get rid of all the spam and unsolicited email in their inbox.  

As soon as they looked in the Inbox, they noticed that there were only 350 or so messages in the Inbox, where they recall that there is normally over 8000. There are no more messages prior to November 2017. On that same day, they looked on  Google for gmail support, and reached a company that claimed that they could retrieve 3800 emails for them if they gave them my their card number.  The user was suspicious and didn't do this.  

Today, January 13, I was looking with them.  We went into Gmail settings and displayed the trash folder.  There were not a lot of deleted messages.  When we show ALL MAIL, more shows up, but the count includes only 350 for the inbox, and the rest appears to be normal sent mail.  

The user definitely is missing thousands of past emails.

How can we get these back?

Thanks.
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A Yahoo user has reported that ever since the Yahoo website change around Christmas he has lost all of his contacts and notes.

I have verified that his contacts and notes are both empty.

What do we need to do to get his contacts and notes back within Yahoo? He reports that he has 10 years worth of data stored within the Yahoo contacts and notes and we can't afford to loose this data.
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Yahoo recently changed their website layout and now several of my customers are unable to locate their Notes & Contacts within the new Yahoo.com website.

Where have these things gone or what is the process to locate them?
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When we get a suspicious email, we make a copy of the headers and then look for questionable email addresses and ip addresses in the route.  If we find something we think is a spam source, we block the incoming email address and ip address as needed.  Now I'm questioning that practice.

Here's why.  If you look at the portion of the header below, the email went through a server named VULTR-GUEST.local at ip 209.250.235.52.  Checking the ip, it's registered to a server in Frankfurt Germany - not what we expect.  BUT, my question is, it left that server and went through a couple more registered to outlook.com (Office365 I assume) before finally delivered to our mail server.  

Does it matter that the path took it through that German server, or is the last server before delivery to our system the only one we need to look at and be concerned about?

Here's a little of the middle portion of the header:
(2603:10b6:405:39::24) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.407.1 via Frontend
Transport; Wed, 10 Jan 2018 20:43:08 +0000
Received: from NAM03-BY2-obe.outbound.protection.outlook.com (52.41.248.36) by
BY2NAM05FT032.mail.protection.outlook.com (10.152.100.169) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_RSA_WITH_AES_256_GCM_SHA384) id
15.20.345.12 via Frontend Transport; Wed, 10 Jan 2018 20:43:07 +0000
Received: from VULTR-GUEST.local (209.250.235.52) by
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My home Wi-Fi can't access certain websites and would forever load until it throws up an error state. When I'm connected via ethernet, it works fine, so I know the Wi-Fi has issues. I also want to add that my printer normally prints via Wi-Fi and lately it hasn't been connecting. I'm having to hardwire my printer to my Macbook.

Notes:
  • The devices I'm using are Macbook and Android phone.
  • This problem started roughly three months ago. No changes have been made to my Wi-Fi (that I know of).
  • I tried changing the DNS. It worked for a day but now the problem continues to exist.
  • I've reset the modem/router.
  • I've tried accessing aforementioned websites on different browsers. Same problem.
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Hi Guys.

I am informed by Mimecast that there are 3rd party tools and providers on the web that allow Admins to migrate their Archive and Journal data from Veritas Enterprise Vault to Mimecast. I was wondering if anyone has any experience using such tools and where I would be able to obtain them from? We are not in a position to pay a provider to do this and would need to get this done ourselves. (A learning curve for future reference so 3rd party applications would be required).

In future we will be paying Mimecast to do all this for us unless there is a good solution out there?

Many thanks,
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I need to run some google searches on some names but because of the EU data protection rules, some data cannot be displayed.  I need to be able to search google.com as if from outside the EU.  hidemyass dot com used to be a site anyone could go to and use their data entry box to visit a site and appear as if from another location.  Thats not available now on their web site.

Any recommendations by others of other sites that still offer this for free?
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Does anyone know of a cheap and good program to use to monitor IP address on your Network?
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Hello fellow Experts Exchange members:

I have a user using Exchange 2010 and Outlook 2016 (the Office 365 version).  The user sends-and-receives a considerable amount of e-mail, and as a result we have been separating the archived mail into separate PST files for each year.

Thus, for example, the user has the following folders in Outlook:
*Username@Company.com
    (the Exchange mailbox)
*Current archive (PST file)
*Archive 2016 (PST file)
*Archive 2015 (PST file)
...
*Archive 2008 (PST file)

(Each of these PST files is upwards of 10 GB in size.)

Recently, when applying the AutoArchive settings through Options - Advanced - AutoArchive window, Outlook has sometimes applied the AutoArchive settings to *ALL OF THE PST FILES* (except the Current Archives PST file).

Each of the PST files has at least a HUNDRED subfolders under the Inbox.  

The problem is that there appears to be no way to bulk-modify the PST file settings to stop Outlook from attempting to archive the contents in old PST files (e.g. Archive 2008) to the Current Archives PST file.

E.g. Outlook will archive not only the contents of the Exchange mailbox but also the old content in the Archive 2008 PST file, Archive 2009 PST file, etc. up to the Archive 2016 PST file and move it to the corresponding folder in the Current Archive PST file.

Have any other Experts Exchange members encountered a situation similar to this?

I would appreciate any advice on how to both bulk-modify Outlook PST…
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Hi all,

we have an office in Hong Kong and really struggling with internet connectivity/download speeds.
The hong kong IT support company have ran speeds test which come back at 80mbps, but now i have got involved as they are struggling with sending/recieving emails.

we run hosted exchange 2013 system through cobweb, i believe their serves are located in London/Europe.

i've asked the question what type of internet line they have...
also i've logged in ran my own speed tests....

running it within hong kong produces 80mb download/upload speeds with low ping rate.
if i select a different server e.g. London or USA download/upload speeds are reduced to around 10mbps with high ping rates of 350 plus

do you think this could be the issue why having issues sending/recieving emails?

thanks for support
Luke
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Is there a way for pop3 or imap account to sync calendar with gmail as alternative?
Or to import the pop3 or imap calendar to gmail account?
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Hi,

I have a extra gmail mail/calendar setup on my iPhone.

When somebody send me a calendar event invitation, I don't receive the notification within the calendar app inbox but the invitation sent to my google mailbox as a attachement, I have to  accept or decline from there.

I like to have the notification sent to my calendar app and I also need to receive a reminder pops up on the screen whenever a new invitation come in, I tested with a hotmail account which worked perfectly.

Not sure if I need to change some settings within google calendar.

I have also updated IOS to the latest 11.1.2

Thank you for the help
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I do not want to see the label "Zen Archives" when using email in the Gmail App on my android.  In my Gmail account under Gmail > Settings > Labels, I have un-selected "Show in IMAP". Why does the label continue to appear on my phone? That label does contain nested labels, but the IMAP settings for those labels is also unchecked. IMAP is enabled. I have restarted my phone multiple times.  Please advise.
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We are an Microsoft Exchange environment .  We use Active sync to sync our 80 devices (iphones and Samsung galaxies) with exchange, Periodically ( 2 or 3 times a year ) I would delete/cleanup old  c$\inetpub\logs\LogFiles\W3SVC1 and also the W3SVC2 and W3SVC3 folders. They would have a tremendous amount of files and each file could be 30 MB or so.
Now in those folders the files are over 300 MB each and I have to cleanup these folders monthly.
I understand these are log files,  Is my exchange server a problem ? or are some of the smartphones having problems ?
What can I look at to see why these files have now grown 10 times what they were.

Any info is appreciated
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Hi all,

I have been asked to provide a solution to track users internet usage and block some websites.

My first thought was a proxy "device", I could lock down the machines via GPO point them to the proxy and then have a bit of software reporting on all usage.

I have the ability to either go for a device that would do this or I could spin up a VM to house the software.

Would anyone be able to recommend something that I could use?

Thanks in advance
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We seem to be having an issue with IE 11 retaining cookies on websites listed in the favorites.  We have IE 11 settings configured to delete browsing history on exit.  We also have the setting check marked to Preserve Favorites website data.  We have one particular website that we know of that requires cookies to be present to not prompt for security questions on login.  Our users are continually getting prompted for these questions on computers that should be retaining cookies and not prompting them.  Has anyone seen this issue and have a way to make it work correctly?  Thanks
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My PO3 account in MAC (Outlook 2016) is getting the following error
"The connection to the server was failed or dropped - error 3253 could not retrieve mail" and tried changing the SMTP port to 587 which was 25 earlier but no luck.

MAC OS - High Sierra 10.3 and outlook 15.39

Any resolution method to fix this
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I have a client that said this was working before but unable to find how. She doesn't want Outlook to launch at all with out a password. Currently it asks for a password but even if you don't enter a password you still can browse through all her emails. She doesn't want this to happen.
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I cannot browse the internet not with IE and not with chrome. I can ping the internet and access the network. At the network center it shows internet.

Did a virus scan did not help. See no errors in event viewer
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When I browse a http site I got the following screen.Verizon.JPG
same is if I browse a https site but using the ad link in the browser instead of the direct link http.jpg
I did a trace from the router (not from the computer) I got the following results see attached

On another computer on the network I do not have the issue, but have a wireless access point that does have the issue

I already did a ipconfig /flushdns

Please help
Trace.txt
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I find myself in a remote northern community with no road access except for a few weeks over the ice during the winter.  Oxford House, Manitoba, Canada.

I just purchased a new satellite dish from Xplornet which promised me 5 Mbps.  Unfortunately, the most I've ever seen is 1.2 Mbps, early in the morning.  Late in the afternoon, it degrades to 500 Kbps or less.  I'm paying $100 per month for this service.  The technician at Xplornet explains that the slow speed is a function of how many people in the community are using the service during the day.  Really?  I'm sharing the service with the whole community?  (It's a community of 3,000).

My neighbour has a business service.  He's paying $2500 per month, and he's getting 9 Mbps.  I have been told that his service (from a company called Galaxy) uses a very different technology.

Does anybody know what is the bottleneck with remote satellite Internet service, and are there any options between $100 per month and $2500 per month?  I'm the IT guy and I'm supposed to understand how this stuff works.

Thanks
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Hello Everyone.

This is the situation:

I will receive emails from a specific address that will always be the same
for example specific@specific.com

This emails will always have the subject box containing another email address that will always be different
for example different@different.com

The body of this emails will always have the same lines but with different informations. Those informations will be

Name
Address
Price


What I need is:

A VB script that provides me an Autoreply of the email I receive from specific@specific.com to the address contained in the subject box with a standard subject line that could be for example "thank you"

Said this, the body of the reply, needs to be a dynamic template that will autofill with the data contained in the body of the first email I receive.

EXAMPLE

EMAIL RECEIVED
Sender = specific@specific.com
Subject = dynamic@dynamic.com
Body = name - dynamic
            address - Italy
            price - 50

EMAIL AUTOFORWARDED
Recipient = dynamic@dynamic.com
Subject = thank you
Body = hello dynamic thanks for your order you will receive it in Italy after paying 50

I'm not familiar with VB
Could anyone lend a hand with the code needed to achieve this?

thank you all

bye bye :)
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Hi,

I am curious if someone knows the best way to set alerts based on certain keywords for financial filings such as 8K, 10K etc. For example, I want to create an alert such that when the following filing appears on the website and has a keyword like "PSU", I get an alert.https://www.sec.gov/Archives/edgar/data/1115128/000156459017019148/quot-8k_20170928.htm

Thanks
0
Please help, as I had created an account long back but forgot its details, now unable to remember that account or its details but sure that my primary email address was used during creation.
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Internet / Email Software

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.