Internet / Email Software

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.

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I have a folder that is missing in a shared mailbox.  Is this recoverable?  I am using Office 365.
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I can log into my account at Outlook.com. However, before I can click on anything, I go to a Captcha screen. Regardless of what is entered, I am redirected to a page that says "Sorry, Something Went Wrong".
I have been locked out of my email for 5 days now. Even clicking on 'verify your account' to see the message less often fails and takes me to the Sorry page.
I have tried four browsers, three computers on separate external IPs/locations, cleared and emptied all the caches, etc.
Help!
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In the past week I had two clients that a spam email was send out from their email to all their contacts. Thy wanted to notify all their contacts that this was a spam and not open or reply, just delete.

The simple way would be, sending out an email to all their contacts, but when google seas such kind of activity from one email sending out to this many email addresses it will mark it as spam or block it.

What I did, I export all contacts and was looking for a company that will not charge monthly since I don’t need a monthly plan [have no issue to pay on the project], most company’s I googled charge monthly at it’s designed for marketing project. I found a company sendpulse.com which gives up to 2500 emails free. But 1- most email landed in spam 2- it’s difficult to use it for such type of task, it’s designed for marketing with lot of fields to fill out, make the work complicated and slows the process. And in  this case we need quick and simple action.

I am sure there is a quick and efficient way to handle such cases, any advice?
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I am in a pickle and have a new approach (Plan B at the bottom)

I need to forward my domain to a partner's website, but I need emails to work using my domain.

I prefer hosting at RackSpace.com

The problem I had when creating a CNAME record was I got the domain to forward, but that broke the email. The MX records were being read from the target website, which is not RackSpace.

So, I canceled my email accounts at RackSpace and create new accounts at Zoho, thinking this would solve the problem.

It did not.

Here are my three attempts from BlueHost:

With A Record
With No A Record and No CNAME
With A Record and CNAME
Any other ideas for this before going to Plan B?

My new approach is to point my domain at a real super-simple website. In the index.html I re-route to the target domain.

Any problems with this?

My partner’s IT guy said it was okay to forward all traffic.

What does the index.htm look like?
What is that one line of code?

Thanks
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My boss has a new iPhone8. I've set him up to access the IMAP server at the office. Inbox works just fine and he can send messages. The problem is that the Sent and Trash folder on the iPhone do no synchronize with the server. Apparently, this is not an uncommon problem since I've found lots of posts about it. However, none of the instructions I've found so far seem to work. How do I do this?

EDIT:
The mail server is Dovecot IMAP. The iPhone is using the normal mail facility, nothing special or 3rd party. The selected server setup is 'Other'. Inbox synchronization works. Messages deleted on the iPhone, and sent messages are not synchronized with the corresponding folders on the IMAP server.
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Can the Internet explorer browser's default page set to list all "My Favorites"? I would like to show the most useful links to my company users when they open the browser.
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How can I disable the Gmail email account security alerts?

An organization I am consulting for had their Veeam backup email alerts setup using a single Gmail email account that accesses this Gmail account using the SMTP email protocol.

The Veeam backup program on 40 Windows computers sends alerts to this Gmail email address everytime that the Veeam backup succeeds, fails, or has any issues.

These users often travel with their laptops and I am constantly receiving Gmail security alerts related to this email account.

So is there any way that I can disable the Gmail email account security alerts for this Gmail email account?
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Our outlook started this morning downloading old 2014, 2015, 2016, etc. emails, over 3gb of data.  The account is an AOL account.  We have the same account in another computer also with outlook 2010 that is always on for the purpose of maintaining a copy of the AOL email.  The curious thing is that THAT outlook is not receiving old emails, it's working fine.  

What can be happening and how can we stop it?

Thank you.
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My wife had her Gmail account hacked some time ago. Google admin shut down the account for a couple weeks before reinstating it. They restored the account after she proved it was her account.

When her account was restored though, it now forces 95% all incoming mail to the "trash" even though it is from trusted emails and replies to her emails.  She uses Safari browser.
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On an iphone that's being retired. Wife had pop account.  So sent mail from the phone is only on the iphone in the sent folder.  Doesn't come off with backups, right?

She wants to save those sent emails.

I was looking at 1 way - setup icloud email account on the phone. then i go into the pop account's sent folder.  chose edit, check 1 then move... choose the icloud inbox and it seems to go (graphic shows it dropping into that folder).  And it is not in the sent folder of the pop account anymore.

But it doesn't show in icloud account.

What am I doing wrong?  Is there a way to get those sent items back into the pop sent account?

Another way to do it?

i tried ifunbox but couldn't find mail folders.
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An old friend is looking for a way to do this

Any help please
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Our Proofpoint support expired so I can't open a ticket with them.  We are using Proofpoint Protection Server 8.9.2.3

I am trying to obtain the outbound mail stats in Proofpoint  using the reports feature for Category = Firewall, Data Options Reports for Route = Outbound and keep getting 0 for results no matter what combination in the reports I use. I have also tried using the instructions here http://support.proofpointessentials.com/index.php?/Knowledgebase/Article/View/277/0/inbound--outbound-ui-stats-for-users 
and do not obtain any results.

The admin told me there is not a canned report for this, but I'm wondering if we don't have something set up in the configuration to parse the logs to see outbound traffic.

Any thoughts on either how to fix it so I can obtain results from the reporting or UI Stats, or another way for me to obtain the outbound mail stats?

Thank you for you help.
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Hi,

We plan to create a Microsoft account to use with Windows Whiteboard and Cortana.

We already have a Gmail account.

The plan is that we create a Microsoft account using our Gmail account.

Before doing this, we would like to know if we will miss out if we make a new Microsoft account with Gmail rather than Hotmail or Outlook.

We would like to know:
1. If we create a new Microsoft account via our Gmail account, can we access our old Gmail emails when logged in with Microsoft account
2. Is there any advantages/ disadvantages to creating a Microsoft account with a Gmail account over a new one which would be through Hotmail or Outlook
3. Will we miss out on any features if we create a Microsoft account with a Gmail account

Thanks,
Robbie
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I have a user with no unity mailbox but gets the mailbox quota message "Your voice mailbox has exceeded the quota warning threshold specified by your administrator." How do I export all SMTP Proxy Addresses and verify that the user affected doesn't have their email address attached to another mailbox. Unity version is 11.5.1.12900-21
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I need to submit an online form at a specified time.  If I have everything filled out, is there a way to have it automatically submit at a later time?
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I have an email that keeps showing the background color above the text.  I want to only highlight the text.  Here is a screenshot.

https://gyazo.com/b90b972039cecb1546e319b60167a5bc

Here is the code I am using:

<table align="center" border="0" cellpadding="0" cellspacing="0" class="outer" style="-webkit-text-stroke-width: 0px; background-color: whiteFsmoke; border-spacing: 0px; color: #6e6f74; font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px auto; max-width: 600px; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; width: 600px; word-spacing: 0px;">
	<tbody>
		<tr>
			<td bgcolor="#ffffff" style="border-bottom: 1px solid rgb(213, 213, 213); color: #6e6f74; font-family: Arial, Helvetica, sans-serif; font-size: 14px; padding: 10px 0px 10px 20px;"><span style="color: #cc0000;">&nbsp;</span><br />
			<span style="color: #cc0000;">Blog Sponsored by&nbsp;</span><a href="http://www.theherbsplace.com/" rel="nofollow"><b>The Herbs Place</b></a>&nbsp;- <span style="background-color: yellow;">Wholesale Prices Always - Up to 33% Off</span></td>
		</tr>
		<tr>
			<td bgcolor="#ffffff" style="border-bottom: 1px solid rgb(213, 213, 213); color: #6e6f74; font-family: Arial, Helvetica, sans-serif; font-size: 14px; padding: 10px 0px 10px 

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I saw at the bottom of a printed PDF of an email, the long URL of http://login-uk.mimecast.com/xxxxxxx rather than the email domain of my company's server.

What does this mean?
Also can administrators, say in a particular unit e.g. Information Governance dept, use such software to do a sweep searching of a particular employee's email account to search for a given data request as a result of an enquiry related to a legal request for data release?
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The user reads their email on Mac, using Safari, and by going to gmail.com

On January 8, the user asked their assistant to help them get rid of all the spam and unsolicited email in their inbox.  

As soon as they looked in the Inbox, they noticed that there were only 350 or so messages in the Inbox, where they recall that there is normally over 8000. There are no more messages prior to November 2017. On that same day, they looked on  Google for gmail support, and reached a company that claimed that they could retrieve 3800 emails for them if they gave them my their card number.  The user was suspicious and didn't do this.  

Today, January 13, I was looking with them.  We went into Gmail settings and displayed the trash folder.  There were not a lot of deleted messages.  When we show ALL MAIL, more shows up, but the count includes only 350 for the inbox, and the rest appears to be normal sent mail.  

The user definitely is missing thousands of past emails.

How can we get these back?

Thanks.
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A Yahoo user has reported that ever since the Yahoo website change around Christmas he has lost all of his contacts and notes.

I have verified that his contacts and notes are both empty.

What do we need to do to get his contacts and notes back within Yahoo? He reports that he has 10 years worth of data stored within the Yahoo contacts and notes and we can't afford to loose this data.
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Yahoo recently changed their website layout and now several of my customers are unable to locate their Notes & Contacts within the new Yahoo.com website.

Where have these things gone or what is the process to locate them?
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When we get a suspicious email, we make a copy of the headers and then look for questionable email addresses and ip addresses in the route.  If we find something we think is a spam source, we block the incoming email address and ip address as needed.  Now I'm questioning that practice.

Here's why.  If you look at the portion of the header below, the email went through a server named VULTR-GUEST.local at ip 209.250.235.52.  Checking the ip, it's registered to a server in Frankfurt Germany - not what we expect.  BUT, my question is, it left that server and went through a couple more registered to outlook.com (Office365 I assume) before finally delivered to our mail server.  

Does it matter that the path took it through that German server, or is the last server before delivery to our system the only one we need to look at and be concerned about?

Here's a little of the middle portion of the header:
(2603:10b6:405:39::24) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.407.1 via Frontend
Transport; Wed, 10 Jan 2018 20:43:08 +0000
Received: from NAM03-BY2-obe.outbound.protection.outlook.com (52.41.248.36) by
BY2NAM05FT032.mail.protection.outlook.com (10.152.100.169) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_RSA_WITH_AES_256_GCM_SHA384) id
15.20.345.12 via Frontend Transport; Wed, 10 Jan 2018 20:43:07 +0000
Received: from VULTR-GUEST.local (209.250.235.52) by
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My home Wi-Fi can't access certain websites and would forever load until it throws up an error state. When I'm connected via ethernet, it works fine, so I know the Wi-Fi has issues. I also want to add that my printer normally prints via Wi-Fi and lately it hasn't been connecting. I'm having to hardwire my printer to my Macbook.

Notes:
  • The devices I'm using are Macbook and Android phone.
  • This problem started roughly three months ago. No changes have been made to my Wi-Fi (that I know of).
  • I tried changing the DNS. It worked for a day but now the problem continues to exist.
  • I've reset the modem/router.
  • I've tried accessing aforementioned websites on different browsers. Same problem.
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Hi Guys.

I am informed by Mimecast that there are 3rd party tools and providers on the web that allow Admins to migrate their Archive and Journal data from Veritas Enterprise Vault to Mimecast. I was wondering if anyone has any experience using such tools and where I would be able to obtain them from? We are not in a position to pay a provider to do this and would need to get this done ourselves. (A learning curve for future reference so 3rd party applications would be required).

In future we will be paying Mimecast to do all this for us unless there is a good solution out there?

Many thanks,
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Does anyone know of a cheap and good program to use to monitor IP address on your Network?
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Hello fellow Experts Exchange members:

I have a user using Exchange 2010 and Outlook 2016 (the Office 365 version).  The user sends-and-receives a considerable amount of e-mail, and as a result we have been separating the archived mail into separate PST files for each year.

Thus, for example, the user has the following folders in Outlook:
*Username@Company.com
    (the Exchange mailbox)
*Current archive (PST file)
*Archive 2016 (PST file)
*Archive 2015 (PST file)
...
*Archive 2008 (PST file)

(Each of these PST files is upwards of 10 GB in size.)

Recently, when applying the AutoArchive settings through Options - Advanced - AutoArchive window, Outlook has sometimes applied the AutoArchive settings to *ALL OF THE PST FILES* (except the Current Archives PST file).

Each of the PST files has at least a HUNDRED subfolders under the Inbox.  

The problem is that there appears to be no way to bulk-modify the PST file settings to stop Outlook from attempting to archive the contents in old PST files (e.g. Archive 2008) to the Current Archives PST file.

E.g. Outlook will archive not only the contents of the Exchange mailbox but also the old content in the Archive 2008 PST file, Archive 2009 PST file, etc. up to the Archive 2016 PST file and move it to the corresponding folder in the Current Archive PST file.

Have any other Experts Exchange members encountered a situation similar to this?

I would appreciate any advice on how to both bulk-modify Outlook PST…
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Internet / Email Software

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.