Internet / Email Software

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.

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Charter has upgraded their Internet speed from 60MB/s to 100MB/s recently for residential customers. I subscribe to the Internet-only service from them.

I contacted them recently via their chatline and they switched me from 60 to 100 at no cost. It literally took about 5 minutes over their live-chat system. Here's the log, just so I can come back to it in case they raise my price later :)

Dennis H: Thank you for contacting Spectrum. This is Dennis H. How may I assist you?
Dennis H: Thank you for providing me the opportunity to help you today.
Just so you are aware, this chat is encrypted for your privacy and protection.
Certain information like ZIP Code or phone numbers may show as '####' for you, but we see them.
How can I help?
lucas bishop: Hi Dennis, I currently have an account at Charter:
lucas bishop: Account Number: ################
lucas bishop: I see you are advertising Internet service starting at 100Mbps. Is that something I get by default? Or is it something I have to pay for an upgrade too?
Dennis H: Thank you very much, lucas. Please bear with me just a moment while I pull up some information for you.
lucas bishop: ok
Dennis H: Upon further review of your account, In order to upgrade to Spectrum Internet services, I would need to transition your account over to one of our newer packages so that your account is compatible for voice services. Your speed would increase from 60mbps to 100 mbps. This will change your monthly rate from $64.99 to $64.99. 

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Author Comment

by:Lucas Bishop
I didn't have to do anything to get it :)

That's only if you believe, not doing anything is not doing something.
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Expert Comment

by:Anthony Pangilinan
think.jpg
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Free Tool: Path Explorer
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Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

We've been working hard to update the newsletter to highlight our community, offer tech tips and tricks, and showcase our company culture. September's newsletter goes out tomorrow! Subscribe here and let me know what you think. We are excited to see how y'all like it.
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Expert Comment

by:John
Is it available online and by Notification here?
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Author Comment

by:Allie Watts
It will be available via email and will be an on-site article under the Experts Exchange account later this week or early next.
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Our team has been working hard to redesign the newsletter for the EE community! Check out August's newsletter and subscribe to receive the updated newsletter full of community articles, tech news, company updates, and more!
Looking forward to getting y'all's feedback.
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The Federal Communications Commission voted 2-1 today to start the process of eliminating net neutrality rules and the classification of home and mobile Internet service providers as common carriers under Title II of the Communications Act.

https://arstechnica.com/tech-policy/2017/05/net-neutrality-goes-down-in-flames-as-fcc-votes-to-kill-title-ii-rules/
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Expert Comment

by:Lucas Bishop
net neutrality office space
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Internet / Email Software

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.