How can I keep numbers to follow-up with next at the top of the list and manage it from both phone and desktop?
How can I keep numbers to follow-up with next at the top of the list and manage it from both phone
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IP Telephony
IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to e...
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Troubleshooting Question
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Troubleshooting Question
Cisco IP Telephony issue
Hello Experts,
one of our IP Phone extension can't make or receive calls except inside the network .
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Troubleshooting Question
Teams phone FXO port connected direct routing not receiving disconnect.
This is a new deployment of Teams phone direct routing with an on-prem SBC in China which translates
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Research Question
Utilize VLAN on Shoretel IP408G phones
I'm working on a network that has about 40 Shoretel IP480G phones, Dell 55xx switches and a Cisco
…
Troubleshooting Question
Avaya ipo bad voice quality
I have case in Japan ,use the ipo500v2,rls11.1.2,and use the bri line and j139 ip phone,when
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Troubleshooting Question
Does anyone have a copy of UC560-8.6.5
Does anyone have a copy of UC560-8.6.5 they can share with me? I have a K-12 school that has a UC560
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Troubleshooting Question
Ring Central->Manage Engine integration broke after upgrade to latest ME
This is a longshot - but here goes.. For a long time we've had it that if someone opens a helpdesk
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Advice Question
How to play an audio file when receiver answered the call using VB6 and SIP?
I have tried searching for solutions but came out empty-handed. Is there a way for visual basic code
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Troubleshooting Question
8851 error "Telephone Service is Unavailable"
Brand new 8851 phone on UCM 10.5, came with v12 firmware. I know the phone won't downgrade but was
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Advice Question
I'm wonder overhearing issue is caused by ISDN trunk or PBX
PBX line heard 3rd party voice before finished pressing all number of person (PSTN side) intended to
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Troubleshooting Question
URL:tel cannot associate with installed program
Ring Central needs to be associated with URL:tel, but is not listed in the available applications. …
Troubleshooting Question
Free Softphone Service
Google Voice is free to set up. You get a free number with voice and text but it requires itself to …
Troubleshooting Question
Does anybody know how to factory reset this Polycom CXX 500??
Ive tried everything under the sun (hold all 4 corners of LCD) etc.. and I cant figure out how to …
Troubleshooting Question
How do I trace where a call is originating from (such as the physical address)?
I administer a corporate faxing solution where about a hundred hospitals use our one fax server to …
Troubleshooting Question
Getting Echo on call in RDP machine
Due to covid we have implemented the WFH set up where we have allowed the RDP connection to Office …
Troubleshooting Question
Cisco Feature Access Codes
I have user, with extension mobility, who is stating every time others call using the **(say name) …
Troubleshooting Question
From incoming call to text marketing campaign
I need to be able to drop new callers into a recurring text message campaign.
When the call comes in, …
When the call comes in, …
Troubleshooting Question
PRI Error Questions
Adtran NetVanta 644. PRI to customer PBX. Customer is claiming voice quality issues.
Would you …
Would you …
Troubleshooting Question
Assistance - Making CLI changes for call forwarding in a Cisco UC560 phone system appliance
Hello,
We are still using a Cisco UC560 as our primary phone system/appliance. I need to make …
We are still using a Cisco UC560 as our primary phone system/appliance. I need to make …
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IP TelephonyBack to the top
IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.