we are trying to get access to a iPhone and be able to access all sent / received and deleted iPhone imessages. Does apple have a record of these messages on a server .. Do they exist? Is there somewhere on the phone that these messages can be accessed?  If they do ... What do I need in order to access this data?  

Regards,

goraps.

I have a user that has recently been unable to use the 'Open in' feature on their IOS (Iphone 6) device.
When opening a PDF from an email, they have the option normally of being able to select the icon in the top right of the screen to show apps that the attachment can open with.
I have selected the more.... option and not found any apps in there.

Is there a fix that anyone has found, or a setting on the iphone i may have missed that has been accidentally turned on\off?

Additional information:

• Currently using the GOOD for Enterprise app for Corporate email delivery
• The feature has previously been available
• The Iphone is fully updated with all IOS updates.

Please let me know if there's any additional information that may assist with this. The person is an executive and i am desperately trying to find an answer, having already spent days poring over forums and not finding a solution.

Many thanks.

Hi Team,

We are running exchnage 2013 and users have limit of sending email upto 20 MB,but they are not able to send email above 20 MB form the iphone configured with active sync for the same mailbox,what can be the issue?

It's out of warranty, about 2.3 yrs old unit.

My spouse often update the IOS when available but for the
last 6 months, the screen is often not responding: pressing
the power side button to off the screen for 1-2 secs & then
press the button the button again often helps recover
the response of the touch screen but not always.

Is this a hardware (ie touch screen ) issue or IOS issue
& if IOS, reinstall all over will help?

I ever tried pressing the round Exit button & power button
together for 7 secs to reset but this did not resolve the
issue

I have iCloud and setup to save images automatically.  Yet my phone is 32gb and my iCloud is 100gb.  I want to by able to move images files vids etc to iCloud and delete from iPhone to make space.  How can we do this?

Hi,

We have a staff member who left and the iPhone assigned to her was returned.  Around 3 weeks later we re-assign the device to another staff yet when resetting to factory default it request the previous staff Apple ID password - we thought we had password saved but when used, it didn't work (either we forgot wrote it wrong or the employee changed while in use).  Help.

Our iOS devices are loaded with Maps.me so that we can use offline maps. We have a spreadsheet with a series of hyperlinks that will launch Maps.me and display the desired location. The Apple version of the hyperlink looks something like "ge0://_X-mwmlX3T/52015_Wood_Pol". If I SMS this link to an iOS device it will work as it should but when we try to launch it from a hyperlink in an Excel spreadsheet we get a message that says "The link address may be invalid, or you may not have permission to open it". I know it's not invalid because it works when copied and SMS'd so it's an issue of permission. Is there any way to get an iOS device to allow a hyperlink launch an app like this, or is that just too much for Apple products to cope with?

What are the steps to add another user's calendar to an iPhone 6 (with iOS 10.3.3)?

Office 365 is being used to host both of these email accounts.

Is there any way of doing this other than adding the other user's Office 365 account to this user's iPhone (and choosing only to sync the other user's Office 365 calendar? This is a security risk since we don't want the user with the iPhone to go into the account settings and be able to download and reply to the other user's emails).