I have a client who had an iPhone and upgraded to a newer model iPhone yesterday.  The iPhone is connected to the Verizon network, as was the prior phone.  The tech copied the Exchange account to his new phone.  Last evening, he told me that he was not getting or sending mail from the new phone.
Here are the facts:
1.      Old phone worked with his exchange account yesterday morning
2.      New Phone was setup with the exact same parameters by the Verizon Tech
3.      Emails do not work - we get an error saying “Cannot get mail”.
4.      Set his account on my iPhone and got the same error (so it is not the phone.)
5.      Of the 35 users on the Exchange Server, no other use has smartphone issues.
6.      When I change the account on my phone to a "support" account, it works, so the problem is specific with his account.
7.    His Desktop Outlook and OWA work properly.

The user is about to leave for a business trip (tomorrow) and really needs the phone to work.

Any help would be appreciated.
Thanks
Rich

Hi

I am trying to clean up my contacts in IOS 12.x

So my initial step was to reset the iPhone to factory defaults, keeping icloud off completely. So absolutely no contacts on the pjhone at all.

Then I cleaned up my personal contacts in Outlook to just what I want. Then I deleted my autocomplete file in my profiles roamcahce directory. No suggestions are put forward when I type a letter in a new email. So far so good.

So now I set up my Exchange account which went OK. When I start to type an email address on my iPhone it shows literally hundreds of old emails addresses which I was trying to delete. Looking at the contacs app under contacs there are just my Outlook contacs, good, but there is another group called suggested contacts which contains all these mails. Even if I deselect this group and just have contacts ticked , when I start typing an address it shows everything.

Where is this junk stored in Outlook? It is not the autocomplete file as I deleted that. It must be outlook as I did an iPhone fiull erase and reset, set up as a new phone and made sure nothing Icloud was enabled. To be sure I user my laptop to log into icloud to check what contacts I had there and there were only 4.

Any ideas please?

Thanks

Aladair Barclay

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Thanks!

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I am trying to understand this from a write up on Converged Wireless Group-RF.

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Please advice.

What software (Windows 10, Android, iPhone, or stand alone scanner) do you recommend for scanning about 100 BUSINESS CARDS per year into SALESFORCE ?

Examples

https://www.thebalancesmb.com/best-business-card-scanner-apps-4171696

https://zapier.com/blog/best-business-card-scanner-software/

https://magneticonemobile.com/products/business-card-reader-salesforce/

https://www.circleback.com/scanbizcards-enterprise/

https://www.visione.com/free-vs-premium/

Hello and Good Afternoon Everyone,

       I am wondering if the charging port of an iPhone 5 and iPhone 6 can be used as a data port.  The reason I ask is that I wish to transfer or backup data stored on the iPhone 5 to my laptop and transfer it to the iPhone 6 when it arrives.  The charging port is the only USB like port I see on it, which I am assuming is micro-USB because it is too small to be a standard USB port.  That said, I believe I will need a micro-USB to standard USB cable.  My USB ports on this laptop are 2.0 and not 3.0.

       Thank you

       George

Hi, my personal assistant is on a Mac and she use some integrated Mac OS snipping tool and pastes the pics into her email for illustrating whatever problem.  The problem is no one sees her illustations.  On my iphone it simply says "image", on my PC it shows the error message below; and all outside clients say the same thing.  We can't view her snips.  What is she doing wrong?

iOS 12.1.2. This AM when I attempted to attach a YouTube link to a message via the iMessage app--nothing happened. That is, YouTube wouldn't load in messages, though I can open it via the "basic" screen icon, and download links from vids I open there into messages.

Yes, I closed and reopend the Messages app. Yes, I rebooted the phone. Yes, all other message apps work.

Thoughts?

Thanks