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IT Administration

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IT Administration is the processes and best practices for programming and development, and incorporates methodologies for managing activities and projects. Common methodologies include waterfall, prototyping, iterative and incremental development, spiral development, rapid application development, extreme programming and various types of agile methodology. The life-cycle "model" is a more general term for a category of methodologies, and a software development "process" a more specific term to refer to a specific process chosen by a specific organization.

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Hello everyone,
I have a strange problem.  I have configured a group policy to enable folder redirection.  The user account is in the appropriate OU and I did not change any permissions on the delegation tab.  I am able to ping the DC and ping the server that it is redirecting to by host name.  This has been tested on two different computers and it is still not working. Any ideas?
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Free Tool: Site Down Detector
LVL 11
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

One of the Experts here on EE suggested GFI Languard.  So, we bought it and have  had it running for a few months.  As I get further into it and want to take advantage of its capabilities, I naturally have questions.

Being a "good customer" I figured to start on the community forum.  But I can't log in and I can't set up a new account.  I have LOTS of email addresses available and can set up new ones.  Yet, no matter which one I enter for a new Registration, it says "already used".  Can't be true of course.

Telephone customer support takes one to a menu that has nothing to do with customer support and, if you politely wait after not responding, it says "Goodbye".

I may be in the market for 3rd party Q&A at least.  Or, what might you suggest?
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How & where do i find a good cofounder? How to understand them and what legalities should be signed/?
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hi guys,

I'm currently managing an IT Operations team. I've been asked by our new head to come up with a way for me/us to measure in some shape or form their progress on a weekly basis.

We use Zendesk for our ticketing system which is very comprehensive. He wants us to find a way of knowing, how many particular jobs were started, closed, including things such as 'what got in the way?'. Along with that, he wants to know a way of measuring project progress in a similar way.

Do you guys have any measuring methods that you use at your work places? Or advised others on how to better do something similar?

Thanks for helping
Yashy
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As a technician in some cases I need to access a hard drive externally, so I am looking for a USB Hard Drive Docking Station. there is lot of them on the market but looking for one that has the best capabilities of reading (even troubled hard drives to the best possible), also Dual-Bay with Offline Clone [reliable]. and if available (not sure if there is) from a larger size drive to a smaller size [as long the date is less than the target drive].

Any recommendations from experience?
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HI
I'm just implementing a DPI inspection and I've download a key from my sonicwall firewall.
This cert. has been distributed to my PC over GPO.
How do I distribute the same cert to my MAC clients  ??
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I have Windows Server 2012 and I've been planing to install DHCP server in Windows since I have DNS and Domain in that server, but my networks utilizes switch's DHCP and I am wondering what is the best practices to manage DHCP is it to use core switch's DHCP or Windows Server DHCP?
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Hello,

After reading through McNkife's article https://www.experts-exchange.com/articles/24599/Free-yourself-of-your-administrative-account.html I have some questions on how it relates to YubiKey.

I'm using Windows 10 Pro in a workgroup setting where I have only two accounts in Windows: a user account and an admin account (the default administrator account renamed per Microsoft recommended Best Practices). The user account has YubiKey assigned to it and I was about to do so for the admin account but I'm not sure about a couple of items I have included below:
  • Can the YubiKey work in a no password scenario?
  • If I assign the YubiKey to the admin account will that require the YubiKey for every elevation prompt?
  • Is having the YubiKey assigned to the admin account even bettering my security if I apply the article above to my machine - Are there any viable benefits?
  • If the settings annotated in the article above go wrong (get corrupted) is there a potential to be locked out of the admin account forever - what are the downsides (if any) to this idea expressed in the article
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I’m willing to make a bet that your organization stores sensitive data in your Windows File Servers; files and folders that you really don’t want making it into the wrong hands.
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We currently have MaaS360 and want to come away from that due to the limited functionality and lack of helpful features. We would require something that provides more control over the device. So that we can allow and restrict apps as necessary.

EDIT: We also push 3 apps currently and would require that feature as well. Something does a fairly good job at auditing the devices within the company.
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In an office I maintain, we have about 10 PC's running Windows 10. After a windows update, the clients are unable to resolve external host names. It appears this issue arose after the Fall Creators Update.

-The workstations are able to ping an external IP but they cannot ping an external host name (www.google.com), even when configured statically to use google DNS.

-Windows seems to leave with with no option to roll back the creators update.

-The warehouse PC is not on the domain, and has no issues even with all of the latest updates.

-After a reboot, the user's can browse the internet and outlook will connect to exchange for about 3 minutes before they go back to having the same issue

On the Client PC I've tried:

Malware scans and Windows Defenders Scans: They show my computer is not infected.
Completing remaining updates > no change
Flushing DNS > no change
IP Release/Renew and netsh int ip reset > no change
Noticed IPv6 was enabled, tried disabling it > no change
Changing to Google's public DNS  > no change
Reinstalling NIC driver > no change

I'm not really sure if this is an issue with the MS update on each machine or something on the domain that is not meshing. I was relieved that I still had the failure with the PC using google for DNS thinking my server is not at fault, however it bugs me that the non domain PC has no issues.

Where can I troubleshoot next?
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Dear Experts, please advise this case! My current job is System Admin, working with Servers, Network devices, Vmware but the salary is quite low. Should I change to NOC engineer? (with higher salary)?

Is it a interesting job and what is its career path after working for few years?

Many thanks!
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Did you know ITIL Foundation knowledge can help you develop an incident response plan? Check out member btan's article on the topic.
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cotmDecember_nativeOnSite.pngOnly 5 days left for December’s Course of the Month! Enroll now for  ITIL® Foundation training and start the new year off right.
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Hello everybody,

I have joined with Exchange Server team but I do not know what periodically backend tasks are. I can some tasks like create a new user email account, reset the password and update the user profile. I have read intensively about exchange architecture and terms. Now, what should I do to get started with new exchange server backend team and what are the tasks should be assigned to me?

Thanks
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When it comes to a career in IT service management, there are a few necessary learning blocks along the way. ITIL Foundation is one of them. Here's why.
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This holiday season, treat yourself to the gift of learning—and career advancement. It’s easy! Enroll in the ITIL® Foundation Course of the Month to learn best-practice basics and prepare for the ITIL® Foundation certification exam.
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Microsoft Certification Exam 74-409
LVL 1
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Based on their description this sounds like a great tool by automating and fast review system error and time saving searching the internet for the definitions of event id

any recommendation?
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please share the KPI for following users

System Administrator
Network Administrator
Senior ICT technicians
ICT technicians
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Right now, we use asset management for tracking of client assets like you normally would- When it was purchased, lease, buy, basic information in our CRM, due to replace, etc.  While that has been working for us fine, the problem is some of our larger clients are wanting some help in the IT asset check out/in process for THEIR employees.  I can't give access to our existing system because they would be able to see other client information.  (I can lock it down so they don't have actual access, but it still exposes our client list).  

What I want is something that I can manage the assets for clients, give their HR department an account so they can do their own check in/out of phones, laptops, whatever, and cloud/internet based.   Anyone know of anything like that?  It woudl be nice to stay as part of CRM/ticketing, but not critical if separate.
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Software defined networking (SDN) has seen a lot of attention lately. Networking giants like Cisco and Juniper Networks have been actively scouting for emerging tech around SDN.
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With more and more companies allowing their employees to work remotely, it begs the question: What are some of the security risks involved with remote employees and what actions should we take to secure them?
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Hi just using IMC on a trial basis

How exactly does it help with vlan management and ACL management can anyone outline ways in which it help us support switches is it just useful in terms of deployment etc

Any good learning material available?
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IT Administration

6K

Solutions

8K

Contributors

IT Administration is the processes and best practices for programming and development, and incorporates methodologies for managing activities and projects. Common methodologies include waterfall, prototyping, iterative and incremental development, spiral development, rapid application development, extreme programming and various types of agile methodology. The life-cycle "model" is a more general term for a category of methodologies, and a software development "process" a more specific term to refer to a specific process chosen by a specific organization.