IT Administration

IT Administration is the processes and best practices for programming and development, and incorporates methodologies for managing activities and projects. Common methodologies include waterfall, prototyping, iterative and incremental development, spiral development, rapid application development, extreme programming and various types of agile methodology. The life-cycle "model" is a more general term for a category of methodologies, and a software development "process" a more specific term to refer to a specific process chosen by a specific organization.

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SysAdmin Day is this Friday! If you have a story of a time when your technical skill and expertise saved the day comment here. You can also message us!

Looking forward to reading more of your experiences!
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Free Tool: SSL Checker
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Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

I was just reading Andrew Leniart's entertaining tale of dealing with a client's network connection issue. (Go check it out... I'll wait...)
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Ok, cool, now that you've read it, I'm sure it's something many of you have encountered—user says that they restarted something, but clearly they didn't. Made me think that in the current era where smartphones with cameras are so ubiquitous, a way to verify that the device in question actually had power would be to have the client take a photo of it and send that to you. Then you could know if A.) they were looking at the right device and B.) the power lights were really on.

Think it'd work? You ever try anything like that? Oh, and if you've got a similar SysAdmin tale, be sure to go comment on that same post!
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Calling all System Administrators!!

We are excited for SysAdmin Day on July 28th! To celebrate, we are compiling the best SysAdmin stories from our community. We would love the opportunity to showcase your heroic tales of crazy problems you solved to keep the tech world going in our upcoming blog piece.  

Comment below or message us before Friday July 21st at 12pm PST to have your story included.
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Author Comment

by:Experts Exchange
Thanks! We are looking for stories from within the EE community!
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Expert Comment

by:Brian Matis
Not sure if this really counts, because I wasn't the SysAdmin in this scenario; instead, I was the problematic user! But here goes: back when I was a student at CalPoly, we had access to the school's UNIX system for things like our email. I had taken the C and UNIX class, so I knew my way around the command line enough to do more than just use PINE to check my email. I also really liked the SETI @ Home project, so I got the UNIX version of the client and installed it on my account on the school's system and would just let it run.

I think maybe I had it going for a month and I have no idea what sort of resources it was taking up. I imagine it wasn't really all that bad, but eventually, a SysAdmin did shut it down and told me not to do that again...

I imagine college SysAdmins have to deal with a lot of shenanigans like that! :-D
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Expert Comment

by:Experienced Member
Because:

1. People do not update their systems still.
2. People go to dodgy sites.
3. People open emails from complete strangers.

I am in no way surprised.
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GettyImages-531851572.jpgIf you're heading to Vegas next week for Cisco Live, we'd love to hear all about your experience as an attendee. Interested in writing an article recapping your week at the conference? Contact us at ewooddell@experts-exchange.com.
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Drew Frey writes articles on cyber security and ransomware protection.  Follow him if you're interested in seeing new articles in those topics.

https://www.experts-exchange.com/members/Drew-Frey.html
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Expert Comment

by:Michael Bodine
SP INFOTECH was also part of a scam...they had people calling up with foreign voices and the company name would change..as they answered the phone.. certaintly unpredictable crap.
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Author Comment

by:Kyle Santos
Source?
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Today is the last day to enroll in the free course of the month! Premium members, Team account members, and Qualified Experts can enroll in the CompTIA A+ course as part of their membership. Once you enroll you have 30 days to complete the course. Take advantage of this month's course today!

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Expert Comment

by:Andrew Leniart
Not meaning to be pedantic, but you actually get 31 days to complete the course :)  I've just gone through the first section myself and can highly recommend this course. The instructor and content is excellent. Very informative.
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Expert Comment

by:Spike99
Cool, I'll try it. Thanks for the head's up.
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"IT Certifications are a concrete representation of continual learning on the part of the candidate." If you're looking to get certified, now is the perfect time. Premium and team accounts can enroll in the CompTIA A+ course for free during the month of May. Click here to enroll!

https://www.experts-exchange.com/articles/29383/Should-I-pursue-an-IT-certification.html
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NFR key for Veeam Backup for Microsoft Office 365
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NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

We are invested in giving our community the opportunity to continue their education! May's Course of the Month is available for 13 more days. Premium Members, Team Account members, and Qualified Experts can enroll the CompTIA A+ course until May 31st for free and have 30 days to complete the course. Get started today!

https://www.experts-exchange.com/courses/1001/CompTIA-A-220-901-220-902.html?cid=Social_OnsiteEE_PostCourseOfTheMonth_May_19
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I remember this like it was yesterday, being in a new position.  It always helped to try something and improve on that until it became well streamlined.

Coming into a new position expecting the work to be the same as you were taught in school or experienced it in your last position is problematic, said Gene Richardson, COO of Experts Exchange. "Each company is different, and each company will implement or code their own technology solutions," Richardson said. "Essentially, you need to drop all old habits and approach the job with an open mind while trying to both embrace and understand why they do what they do. Once you are there for at least 90 days, you can then start making suggestions on how things could be improved. Be sure you know what you are talking about and can back your stance up with facts."

http://www.techrepublic.com/article/10-bad-habits-to-break-if-you-want-to-become-a-great-developer/
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Quality information can be like gold for companies to make strategic decisions.

" "Make it digital, make it programmable, and make it smart" means that using digital technology trends like Internet of Things (IoT), algorithms and artificial intelligence together requires a multidisciplinary approach." (Analyst(s): Daryl C. Plummer | Nick Heudecker | Martin Reynolds, Gartner Report Dec 16, 2016)

https://www.gartner.com/doc/3548117?srcId=1-3132930191&cm_sp=gi-_-trenins-_-srpage
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IT Administration

IT Administration is the processes and best practices for programming and development, and incorporates methodologies for managing activities and projects. Common methodologies include waterfall, prototyping, iterative and incremental development, spiral development, rapid application development, extreme programming and various types of agile methodology. The life-cycle "model" is a more general term for a category of methodologies, and a software development "process" a more specific term to refer to a specific process chosen by a specific organization.