IT Administration




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IT Administration is the processes and best practices for programming and development, and incorporates methodologies for managing activities and projects. Common methodologies include waterfall, prototyping, iterative and incremental development, spiral development, rapid application development, extreme programming and various types of agile methodology. The life-cycle "model" is a more general term for a category of methodologies, and a software development "process" a more specific term to refer to a specific process chosen by a specific organization.

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I see in the logs the following error for lot of different workstations joined the domain

The session setup from the computer xxxxxxx$ failed to authenticate. The name(s) of the account(s) referenced in the security database is xxxxxx$.  The following error occurred:
Access is denied.

NETLOGON event ID 5722

Server 2008

Please help
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I am using Spiceworks for my helpdesk.  I would like to customize ticket notifications after I close a ticket.  I can't find the steps to do that.

I am running Spiceworks locally.

Thank you.
SBS 2011 in production with multiple Event ID 7011 and the server seems to be sluggish, When I attempt to restart it stuck in:
Please wait for the System Event Notification Service until I hard booted it this weekend. the event IDs 7011 started to crawl back up this morning and the server is slower than normal responding.  
A timeout (90000 milliseconds) was reached while waiting for a transaction response from the nsi service, netprofm service, fdPHost service, and multiple others.
Also:The following fatal alert was received: 48. Event 36887 Schannel.

 in the application event viewer
Volume Shadow Service (VSS) enent ID 11 and 8193

I'm not sure if Schannel and VSS Error are effecting the symptoms I am experiencing.


Updated info: the server is Dell 2950 configured with 32 GB memory and it is all consumed by the end of the day.

I've got the existing Exchange Server 2013 Standard SP1 that is running as MBX&CAS role in one AD site called Default-First-Site-Name.
I want to decommission it so that I can run the both MBX & CAS on new Win2012 R2 VM so I can configure DAG on the other AD site called Head-Office1.

AD Site Default-First-Site-Name
PRODMAIL14-VM [Mailbox & Client Access Server] - Windows Server 2008 R2 existing legacy.
PRODMAIL15-VM [Mailbox server only] - Windows Server 2012 R2 newly built for DAG.

AD Site Head-Office1
PRODMAIL20-VM [Mailbox & Client Access Server] - Windows Server 2012 R2 existing newly built for DAG.

AD Site Default-First-Site-Name
PRODMAIL14-VM [Decommissioned]
PRODMAIL15-VM [Mailbox & Client Access Server] - Windows Server 2012 R2 setup for DAG with Head Office.

AD Site Head-Office1
PRODMAIL20-VM [Mailbox & Client Access Server] - Windows Server 2012 R2 existing newly built for DAG with PRODMAIL15-VM.

How to do that safely without causing email flow issue during the production business hours ?
What're the steps in installing CAS so that it does not cause any email flow during the business hours on PRODMAIL15-VM ?
If I install the windows update now during the business hours on PRODMAIL15-VM is there any impact or problem when I reboot it ?

Thanks, in advance.
Every once in awhile one of our computers seems to lose connectivity displaying  the following msg The trust relationship between this workstation and the primary domain failed.

What I to for a temperate fix I disconnect the network cable and log in (as it can't check in with the server for authentication) I remove it from the domain. login with local user and rejoin it to the domain.

How can I prevent this from happening?

Server 2008
I need  help getting specific computer attributes and move them  to separate OUs . example 10 machines has cn null value and I want to move them to separate OUs  
basic ly get-computer property filter cn
Vlans Created on Cisco Sg300 Switch not working

I have created Multiple vlans on a Cisco SG 300 switch and wanted to terminate it on olt Interfaces

my topology is - Main Mikrotik Router --> Cisco Switch --> GEPON OLT Syrotech

1) main router Mikrotik... Eth-5(router) connected to Gi-1 (switch)

2) on switch i have created 8 vlans - which are 21 to 28

3) the switch port connected to router i have made it a Trunk  

4) Switch Port is connected to OLT's Uplink port and on both ports are trunk and Tagged with 21 to 28 vlans.

5) OLT's 8 fiber ports are access ports and a single Vlan is untagged on them.

OLT port 1 - Acess port vlan 21
OLT port 2 - Acess port vlan 22
OLT port 3 - Acess port vlan 23
OLT port 4 - Acess port vlan 24
OLT port 5 - Acess port vlan 25
OLT port 6 - Acess port vlan 26
OLT port 7 - Acess port vlan 27
OLT port 8 - Acess port vlan 28    

but i cannot acsess or ping my router from olt access ports.
am i doing anything wrong ??
I am looking to step my business up to the next level and am looking to take advantage of a quality PSA, RMM and perhaps some support services.

I have all but decided to use Accelo for the PSA. It may not be as industry specific as some but I am really impressed by their interface.

As far as RMM is concerned I am have started an 'extended' trial with Solarwinds. I mean that I have put my first client onboard and am still trying to learn the ins and outs. I had considered Kaseya and still considering Continuum. I like the fact that both Kaseya & Continuum include Malwarebytes in their package.

I am also very attracted to the idea of using the Continuum helpdesk and NOC. Just wondering how good their support is. Is it worth using? Is it worth charging clients for?

Hoping someone can offer advice on their own experience with these or other tools.


I have one main Google calendar, however I work with a few different companies, and have a company email address and calendar for each of them too.

It's impossible to try and keep up to date with all 4 calendars:

Calendar 01 - my main calendar, inc. personal items
Calendar 02 - Company A
Calendar 03 - Company B
Calendar 04 - Company C

01 - I would just like to use Calendar 01 however I don't want to give my personal email address to the other 3 companies
02 - I need the other 3 companies to be able to see my main Calendar 01

Is it possible to link all 4 google calendars up, given that they are all on 4 different email addresses and that I don't want to use my personal email address for the 3 companies?

Thank you in advance for your help.
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Dear experts,

I'm working in supporting role. My company need a system, prefer web-base, where user can make their requests in form base. Those requests will be checked by some function leader and later on if the checker confirm it is ok to proceed, manager will approve the request.
I prefer a system which can manually create multiple kinds of form, role defined and AD-sync
I attached my company current system to get general ideas, but it wan't very goof and has so many bug

Thank you.
Hi ,

I want to create an administrator account for our helpdesk technican lets say for expamle (helpdesk admin)

this user account should be able to pass the authtntication security wizard (which asks for administrator password for computers joined to the domain) when installing new software or application .. in additon to this to be able join users to domian ...

but this accoutn should not be able to log to the servers or have any other privileges

Please advise Step-by-Step
ADFS portal was working without any problems ,and today suddenly didn´t answer when i try to ping or connect externally.Internal works if i ping the adfs.domain. DNS external setting is correct.  .If i use internally i can log.If i change with ip doesn´t work! .all ports are ok configured,firewall ok configured,no proxy.Please help !
Hi ...

 I have a Windows 10 (x64) reference computer and trying to create a master image for deployment. After sysprepping, the scripts are in the section:<SynchronousCommand> <FirstLogonCommands> of the unattend.xml file supposed to run after logon but before the user sees the desktop.
But that is not the case. While the scripts are running, desktop loads also...
What would cause  the desktop to load before scripts are completed, is there another way to run the scripts before desktop loads.
Your insight would be greatly appreciated!

Can anyone please suggest me what else the steps and things to consider when troubleshooting Active Directory Group Policy not applying to my Windows client ?

For example logon script running .VBS applied but not working for one Windows 10 client, but applied successfully for the laptop in same OU.

I've tried:

1. Look in local workstation Eventvwr
2. GPUpdate /Force and restart multiple times
3. GPResult /R and compare it with my laptop that is working, but all seems to be same.

I'm running out of idea.

Thanks in advance,
how can I write a perfect code to create a intelligence system in Nureal programming
Hello All,

I usually ask questions for technical help, but this time it's for something else less technical.

I have an extremely small center, about 4 - 8 people that receive calls throughout the day. I am looking for some software where I can either track the incoming number and bring up a customer record from our OMS Software (back end MS SQL) OR have a CSR type in the number to their account and it queries the database (MS SQL) for a record. For the phone system, I have (on premise) Digium Switchvox server which has an API to it so I "think" we can extract caller-id info from if the software supports it on a per-user bases in order to know who's phone is ringing, etc.

Please note, nothing needs to be written back to the DB. It's just used for read-only access to pull data out to show a list of order, dollar amount, shipping address, billing etc.

This software, I would prefer to run in house but can be cloud based if needed. The ultimate goal is strictly to "log" interactions with the customers and build a history. Currently we don't have any. So a customer could potentially call and say "Jon told me I could get 15% off my next order" and we would believe it - obviously, because there is no notes for that customer that would show that he spoke with this customer or not.

Anyways, I am looking for something that I can do all of this. I do not think Salesforce is the right call and I've checked out ZenDesk and non which I think would be a good fit w/o …
we are in the process of standardizing  the company IT device policy and  need some help from the HR and IT personal on the sample policy and the business process . our current practice is HOD and CIO will decides on the device requirements . for an example desktop vs laptop decision taken by the department head and the CIO . sometime we have to come a cross issues due to the   laptop mobility issues .

I hope these policies has to implement from the HR ? or IT department ?  please share some sample policies for me to have look in advance my meeting with HR
Dear Experts,

Could you please suggest what are Emerging Technologies especially related to IT Networks.
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check the user is authenticate or nor by using NIS server....
I'm setting up a fault tolerant radius solution should our ISP link go down to other sites. Here's my senerio.

Site1: I have parentdomain.local domain, with a NPS radius server a member of. There is no parentdomain.local DC onsite. That radius server does authentication for childdomain.local domain, which does have a domain controller onsite.

If I lose my ISP link, and the ability for radius to talk to a parentdomain.local DC over the link, can it still authenticate against the childdomain.local for any users in that domain for radius?

Site2: Has a parentdomain.local DC that Site1 can talk to, as that domain is barely used over the wire.

Dear experts,

We're a MSP and going to implement CMDB in "micro SMB" customers. The term "micro SMB" means 5 to 50 active users per customer and we manage about 50 these customers. We don't use any commercial ServiceDesk software, but we developed our own. We really did...

Our ServiceDesk is simplified to support basic ITIL processes, such as:
- service requests
- incidents
- problems
- changes

Now, we're going to extend CMDB, so it will add next simplified processes to it:
- Service asset and configuration management
- Availability management

Our typical customer has single location, up to 3 servers, basic services (internet, email, shared folders), few printers, APs, arc. They also has some Applications and use some cloud services.

Our CMDB design consists of object types: server, router, NAS, application, cloud service, printer, network component, user, computer

What We shouldn't forget about when implementing CMDB? Don't forget that we will use it only for micro SMB customers - that's our business.

Dear Users,

The basic scenario:

a. user to use pppoe protocol to internet
b. cisco router: pppoe server, dhcp server and main bandwidth manager
c. radisu server: the user account and user bandwidth template

1. The user would like to connct the internet. The user start pppoe request: Who is a PPPoE server?
2. Cisco answer and ask: I am the PPPoE server. Do you have username and password?
3. The user send the your username and password.
4. Cisco get the username and password from user and it send request to Radius Server: Are these username and password valid?
5. Radius answer to Cisco and send bandwidth template to Cisco: Yes, these datas are valid and I send the user bandwidh template.
6. Then Cisco gives IP address for the user, It provides the way for the user to internet and It controls the bandwidth.

In attachment the scenario!!!

But I would like to configure bandwidth control on the MikroTik CRS switch ports, too. I would like to use different bandwidth limit on the different ports. This is the config:

Interface and vlans:

Flags: X - disabled, R - running, S - slave
0 R vlan10 1500 enabled 10 ether1-master
1 R vlan1610 1500 enabled 1610 ether1-master
2 R vlan3260 1500 enabled 3260 ether1-master

Flags: D - dynamic, X - disabled, R - running, S - slave
0 R ether1-master ether 1500 1588 4064 …

Can anyone recommend a good password manager used in the cloud, but can also sync or download data locally?

Hello, I've taken on a new client that runs SBS2011. Whoever set it up didn't do a very good job at it. I've run the "Fix My Network" and came up with a bunch of issues (see attached pictures). So my question, would it be better to try and resolve the issues one by one or do I just tell the client that I need to wipe the server and reinstall SBS2011. I'm comfortable  doing it either way but don't know if it'll be less painful (for me and client) to do one way or another.  Just looking for some opinions. Thanks

IT Administration




Articles & Videos



IT Administration is the processes and best practices for programming and development, and incorporates methodologies for managing activities and projects. Common methodologies include waterfall, prototyping, iterative and incremental development, spiral development, rapid application development, extreme programming and various types of agile methodology. The life-cycle "model" is a more general term for a category of methodologies, and a software development "process" a more specific term to refer to a specific process chosen by a specific organization.