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ITIL

ITIL® is the Information Technology Infrastructure Library. It is a globally recognized framework and set of best practices developed for IT service management professionals. ITIL focuses on effective and efficient delivery of services within an organization to align with the business’ needs.

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I have been tasked to give a proposal for the subject matter.

Essentially, it is a project to set policy and procedure to document any change to IT infrastructure managed and to align business processes and objectives with changes for IT infrastructure.

Thanks for your help in advance.
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Big Business Goals? Which KPIs Will Help You
Big Business Goals? Which KPIs Will Help You

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ITIL

ITIL® is the Information Technology Infrastructure Library. It is a globally recognized framework and set of best practices developed for IT service management professionals. ITIL focuses on effective and efficient delivery of services within an organization to align with the business’ needs.

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