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JIRA

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Developed by Atlassian, Inc., JIRA is a software tool for issue tracking and project management.

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JIRA: Removing old sprints from migrated ticket to resolve a velocity chart issue
Ran into an interesting problem in JIRA that I managed to solve this morning. Figured it might help out others, so here goes!

It turns out that if you had a ticket that was part of a Sprint in one Project, but then either move it to another project or clone it, it'll still retain a history of the prior closed sprints it was in. At first, that doesn't seem like a big deal, but it means that the Project it's now part of will have messed up Velocity Charts, because it'll start including the Sprints from the other Project. And there's no obvious way to remove the old Sprints from the ticket (editing the ticket only lets you change the current Sprint assignment, not clear out prior ones.) No good!

Fortunately, the Bulk Edit feature provides a workaround and will let you clear out the old Sprint associations, which will then fix the Velocity Charts. And here's how to do it:
  1. Run a search that'll return the ticket you need to remove the sprints from.
  2. Choose the "Bulk Change" option from the "three-dot menu" in the upper right.
  3. Check only the ticket you want to change. Hit Next button.
  4. Choose "Edit Issues". Hit Next button.
  5. Check the "Change Sprint" option. Leave it blank. Hit Next button.
  6. Review the Confirmation screen. Hit Confirm button.
  7. Hit Acknowledge button when the progress meter is done.

For reference:
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LVL 7

Author Comment

by:Brian Matis
One word of caution: be careful when doing this! Bulk Change is quite powerful and if you're not watching out, you could accidentally change a lot more than what you really want to. I imagine this is why Bulk Change has so many steps to it... Sometimes I'm glad when a task is a bit difficult and cumbersome to do :-)
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Dears,

I am about to embark in the management of my company using JIRA tools.
I have been using trello, Smartsheets,Axosoft , Todoist.Assembla and toodledo.
So I do have some experience with Agile/Kanban.
I have set up JIRA yet I am faced with some "organizational dilemma".
My setup is as follows :
we are 4Developers.
2 fully dedicated to developing
1-Developing + managing the company (tasks/prioirities)
1 Developing + help desk

We are now managing around 30 Customers and we also have our own project (a New software to be launched in 2019)
I got JIRA software + confluence +Service Desk +Tempo Planner.
My question is how to configure JIRA.
1-Do I create a project per customer ? and if yes how to aggregate them later on ?
2-How to link the Service Desk to my project (s) - If I allow 1 customer to post on JIRA Desk shouldn't that ticket be also showing in the project

As you see my problems are related to "business" configuration. And I am expecting to need some help with this.
Where can I get that help ? Coz reading the JIRA help won't be enough. It helps me understand how the tool work , but not what is the best way to configure it !
Thanks
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we are planning on hosting our own Jira Service Desk and i would like to know if it's possible to integrate asterisk pbx on jira service desk?
0
Hi All,

I want to sync field between sharepoint and jira cloud. Anyone knows how to do this? any add-on or plugins available on the market?

Thanks,
Jennifer.
Sharepoint_JIRA.png
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In Jira - what search would let you see "all the issues I have viewed in the last week"? Thank you.
0
Hello Experts,

Currently the Atlassian applications along with the Postgres databases reside on 1 VM.

I am looking for any recommendations for splitting up the applications/databases and platform options to integrate the Atlassian applications on (VM, Docker or AWS).

We have 100 users split between the US and UK.
0
i want to post data from my form to jira using php curl
0
2
Hey Everyone - please share your best practices for making a workflow for managing backlog/sprint using confluence and jira. Thanks.
0
Hi - I am having difficulty making a link to a specific section of a confluence page. I tried setting anchor using the advanced hyperlink feature but it just loads the page from the top. Please advise thanks!
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Free Tool: Path Explorer
LVL 10
Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

loading...Arghh!! I really hate it when I write up a bug ticket in JIRA capture and then when I go to submit the bug, I get stuck at a loading wheel and the ticket never generates... Now it looks like I have to re-write the bug... And it wasn't an easy one to describe anyway... Lame.

#rant
0
 
LVL 17

Expert Comment

by:Kyle Santos
(sadpanda)
1
 
LVL 7

Author Comment

by:Brian Matis
Huh... In ranting about this, I think I may have figured out what caused it and how to avoid it... Seems like I closed the original tab that I was getting a screenshot of and JIRA capture doesn't like it when that happens. Didn't seem like that should affect anything (since JIRA capture opens up a new tab for doing annotations of the screen and adding the bug details). But when I ran some quick experiments, I discovered that closing the original tab will definitely trigger the infinite loading wheel when trying to submit the bug in the other tab. When I kept the tab open, could file the ticket as expected... Should probably run a few more validation tests, but it sure will be nice if I can eliminate one cause of this!
1
Wanted to know how to setup pass-through authentication for our internal use websites and applications.

Examples: Microsoft Teams / Jira / Confluence / Outlook (Office365)

For internal application websites, is it as easy as setting up a GPO?
0
How do I configure a project so that when a ticket is created it automatically adds certain watchers.
0
Anyone know if there's a way for team members to quickly toggle swimlane display in a JIRA board on or off? It can be nice to have the swimlanes, but sometimes we just want to view the board without them...
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I want to have helpdesk and project management portal  or website that I can show on 75 inch tv.

Any suggestions
0
I would like to get data from Jira using an RSS Feed. What do I do once I get that?

Is it s file? Is it an on-going stream?

I use Windows at work, so a Windows solution would be appreciated.


Thanks
0
We have a Salesforce instance (cloud) and a JIRA (inhouse) server. I want to push data from Salesforce to JIRA using REST. The problem is our firewall. We want to leverage an existing URL that we already use to PUSH Salesforce data to an inhouse app using SOAP. Let's pretend this url is https://salesforcein.myco.com.  The standard REST url for JIRA is jira.myco.net/rest/api

How can I hit https://salesforcein.myco.com from outside and somehow bridge it over to jira.myco.net/rest/api  ? I'm not a network guy but I plan on forwarding the solution to our network guys.

Thanks
Mike
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Well this is interesting... Atlassian (makers of JIRA) just purchased Trello. I use JIRA for work and Trello for personal things, so I'm really curious about how this will play out.

https://techcrunch.com/2017/01/09/atlassian-acquires-trello/
0
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LVL 1
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Hello,

How can "Issue" "Status" be changed from "TO DO" to "IN PROGRESS" automatically after "Log work" is submitted ?
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Hi all,

How can I configure Atlassian Jira so that it can check incoming email ?

In the jira config page, I cannot see exchange server icon ?

And I cannot enable POP & IMAP on the Exchange server due to security issue it may have.

Any help would be greatly appreciated.
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I want  to develop a tool which would execute jobs in unix( may be putty)  with few parameters passed and return the logs. if it passes it would execute any test cases related to it in ALM/JIRA. what all tools/languages can i use? Any suggestion welcomed.
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We're moving from Rally to Jira and have the export set up so we can move projects from Rally to Jira quite well.  Any fields not mapped are put straight in the description field.  We are using this method - https://help.rallydev.com/jira-installation-user-guide

However, we now have stories/defects that include test cases.  I haven't seen or used the test case functionality in Jira.  It looks like there are add-ons to create this functionality.

My question is, do you have any advice for either using Jira as-is for test case functionality (e.g. modifying workflow) and exporting those test cases from Rally to Jira?  Or, using an add-on, and is it possible to export from Rally to Jira for the add-ons?  Is there a recommended add-on for test cases - particularly one thats similar to Rally?
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Hi Experts,
could you suggest free alternative to JIRA (Issue / Defect) management please?

Can we attach files? can we add dependencies? Basic Dashboard, Basic reporting etc.

thanks in advance
0
I installed JIRA om Raspberry PI 2  using the  following guides:
https://www.mininodes.com/how-to-install-jira-on-an-ubuntu-arm-server/
https://confluence.atlassian.com/jira061/jira-installation-and-upgrade-guide/connecting-jira-to-a-database/connecting-jira-to-mysql

It all seemed to be working fine, I connected it to mysql running on the same Raspberry PI 2 and then attempted to install the Jira license. Then the whole thing crashed and I got a web page saying:

The following plugins are required by JIRA, but have not been started:
Atlassian JIRA - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
JIRA Projects Plugin (com.atlassian.jira.jira-projects-plugin)
Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)
Atlassian JIRA - Plugins - Issue Search (com.atlassian.jira.jira-issue-nav-plugin)
Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
JIRA Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
Atlassian JIRA - Plugins - REST Plugin (com.atlassian.jira.rest)
Opensocial Plugin (com.atlassian.gadgets.opensocial)
Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)
RPC JIRA Plugin (com.atlassian.jira.ext.rpc)
Gadget Directory Plugin (com.atlassian.gadgets.directory)
Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)

I then turned off Jira;
#atlassian-jira-6.4.2-standalone/bin/stop-jira.sh

Open in new window


 And I then saw this;
0

JIRA

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Developed by Atlassian, Inc., JIRA is a software tool for issue tracking and project management.

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