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Developed by Atlassian, Inc., JIRA is a software tool for issue tracking and project management.

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loading...Arghh!! I really hate it when I write up a bug ticket in JIRA capture and then when I go to submit the bug, I get stuck at a loading wheel and the ticket never generates... Now it looks like I have to re-write the bug... And it wasn't an easy one to describe anyway... Lame.

#rant
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LVL 16

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by:Kyle Santos
(sadpanda)
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LVL 6

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by:Brian Matis
Huh... In ranting about this, I think I may have figured out what caused it and how to avoid it... Seems like I closed the original tab that I was getting a screenshot of and JIRA capture doesn't like it when that happens. Didn't seem like that should affect anything (since JIRA capture opens up a new tab for doing annotations of the screen and adding the bug details). But when I ran some quick experiments, I discovered that closing the original tab will definitely trigger the infinite loading wheel when trying to submit the bug in the other tab. When I kept the tab open, could file the ticket as expected... Should probably run a few more validation tests, but it sure will be nice if I can eliminate one cause of this!
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Well this is interesting... Atlassian (makers of JIRA) just purchased Trello. I use JIRA for work and Trello for personal things, so I'm really curious about how this will play out.

https://techcrunch.com/2017/01/09/atlassian-acquires-trello/
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JIRA

127

Solutions

268

Contributors

Developed by Atlassian, Inc., JIRA is a software tool for issue tracking and project management.

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