Microsoft Dynamics

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Dynamics can be used with other Microsoft solutions, such as SharePoint, Yammer, Office 365, Azure and Outlook. Dynamics ERP comprises a group of enterprise-resource-planning products includes Dynamics AX (formerly Axapta), a multi-language, multi-currency enterprise software with business management features for financial, human resources, and operations management; Dynamics GP (formerly Great Plains Software); Dynamics NAV (formerly Navision) for financials, supply chain, and people; Dynamics SL (formerly Solomon IV)for project-driven organizations; Dynamics C5 (formerly Concorde C5) for manufacturing, supply chains, analytics and electronic commerce; and Dynamics CRM.

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Hi,

So I have a user that will print to PDF reports through Great Plains 2013.  They state that it will work for the first few times they do it.  Eventually, it will just hang and the way they've worked around it was going into Task Manager and killing the 'splwow64.exe' Process and restarting GP 2013.  We have Adobe Acrobat X Standard here.  Not sure what the issue is at this point.  We're going to try and reinstall Adobe and see if that helps.  Any other ideas would be greatly appreciated!
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I just started to get into Dynamics 365 and O365. I did notice whenever I add a customer into Dynamics it will automatically sync with my Outlook 2016. (O365).

Is there any way to stop the sync with contacts?

Thanks in advance!
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Hello,

Can you please confirm that deploying SQL server/Microsoft dynamics crm on Dell servers is supported or not? Another point is that if developments of SQL server/Microsoft dynamics crm are done on dell servers, can they be portable on HP servers later on ?

Regards,
Bishnu Gupta
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I have a use that is trying to work from his Outlook 2016 and has the add-in for Dynamics 365 in his toolbar. When he clicks the icon it will always get stuck on the Authenticating portion and then error out.  

I found a reference online to follow but have yet to apply it because I need to know more about the issue. Is anyone else experiencing this issue?

Dynamics Error Link
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I'm using MS Dynamics CRM 2011. I need to generate an Email Template for an Email Activity associated with a Case, using fields from the Case record. I can create a Case based Email Template easily enough in the Email Templates section of Settings, but when I try to apply it to an Email Activity generated from the Case, it only allows me vision for the Global and Account Email templates. How do I fix this?

It makes no sense that you'd be able to create a template and then not use in the record type that it's created against.
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The “SubscriptionTrackingDeletedObject" table contains 118476311 records on Production CRM DB. Can we use SQL truncate command to delete this table data? Or Please share the method of procedure to clean up this table data.

As per my understanding, when records are deleted from CRM, there are also records that get inserted into this “SubscriptionTrackingDeletedObject” table. This table gives the Deletion Service Job ObjectIDs that have been removed so that further cleanup can be performed asynchronously using “CRM Deletion Service Job”. But currently “Deletion Service Job” is failing on Production with time-out warning message.
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Dynamics AX2012 R3 - table WHSWORKLINE, the field ACTUALTIME, what is it a measure of, and what is the unit of time that is recorded in the field?
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Hi, I'm looking for a way to create an appointment recurrence pattern string in Excel.  Ideally I would like to be able to present the user with an outlook-style appointment scheduling window, enable them to set the required recurrence, and then output the resultant recurrence pattern string to a cell on the selected row in excel.   I don't want to do anything further with it at that point (such as create Outlook appointments etc.) - I just want to get the string written out onto the selected excel row

I imagine there are different standards of recurrence patterns - this is ultimately for use in Microsoft Dynamics 365, and follows the form (in this example, for a monthly recurrence) :

var recurrenceSettingXml = "<root><pattern><period>monthly</period><option>every</option><months every='1'><day>1</day></months></pattern><range><start> AGREEMENTSTARTDATE </start><option>endBy</option><end> AGREEMENTENDDATE </end></range><datas/></root>"

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I'm trying to do this as I'm trying to improve the process of scheduling service visits within the Field Service element of Dynamics 365.  I've got things to a point where we can load in the majority of our scheduler data, but the recurrence pattern is still to be done.  I've considered creating a user form with various recurrence options on it, and then coding the construction of the string based on my interpretation of the format, but before I go down this path I was hoping that either MS have made an appointment form …
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Using c# code behind with sdk, how can I read eg

Lead column name & value in a for loop?
I basically want to loop all columns inside of lead table to get the column name and value

Thanks
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Dynamics 365 - we can login via instancename.crm5.dynamics.com  however, if we login to office 365 portal, then click on the dynamics icon, which takes us to home.dynamics.com we are presented with a screen that shows apps but does not show our CRM instances - for any user. Users have roles assigned and can access everything as normal via the full web address, instances dont have security group allocated so all users with licenses should be able to see the instance on this home screen. This appears to be the case for all users including admin.
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In dynamics crm, I want to not allow any sale role to switch the lead owner id. How can I do that on crm?
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Microsoft Dynamics AX slow
People at our company use Remote Desktop to access their Dynamics AX clients.
The AX Clients connects to Dynamics Application Object Severs (AOS), which in turn talk to the AX Database server. Very normal setup.

Problem:
A user will open (for example)
'Company/Sales and marketing/Common/Sales orders/All sales orders'  
or  
'Company/Service/Common/Service call/All service calls'  
(each have several thousand records)
It could take a minute or more for the record page to open.
However, if the user uses a client directly on the AOS server. (RD to the AOS, use the client on the AOS)  The page opens in >5 seconds.

Sounds like the RDS machines are the problem. RD Servers are running great. CPUs are good, Memory good, disks good, network traffic good. What else???
Problem can be repeated with just one user on the system. (normally have 200 users connected)
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Dears ,

all my users got error message while there try to using screen printing for all reports on AX , any help please .

('-884962888' is not a valid value for 'Interval'. 'Interval' must be greater than 0.)
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We use the cloud office 365 and have developed some api call.
And have two questions

We are trying to assign lead owner with api call. And we know who will be assigned. How can I get the owner Id by filtering first and last name?

And on the cloud version, is it possible to view database ?
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We use the Sales portion of Dynamics 365 CRM, specifically our current issue is with uploading quotes via the Custom Data Maps under Import Data. We have used this tool for over a year and randomly yesterday our most used custom data map was not showing up in the selection when importing a quote. The custom data map was still listed on the back end under Data Management/Data Maps, so I was able to export it, rename it, and import it. That got the team moving again yesterday, but we came in today and all of the custom data maps were missing from the end user import screen. We tried the export/rename/import trick and it worked for a few minutes but now the entire Custom Data Map section is missing as a selection while uploading through import data. I'll attach a screenshot of this. Has anyone run into this before, the custom data maps are listed under Data Management but the End Users do not see them, no changes have been made to the config.
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Dynamics 365 Issue, I have dynamics 365 and setting up queue.
the emails that are being sent are not coming into the queue.
Can someone please help me out in troubleshooting this.
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I setup Dynamics crm 2016 on-premises email router

Everything works fine on the test environment, after the UAT

We change the test environment IP address to working environment IP address

We encounter big challenge with outgoing email,

All the outgoing mail status stock on "Pending Status"

event management gave me an error...

#61042 - An error occurred while processing the outgoing email message with subject "SLA Warning Email UP:0001266" for SMTP: http://crmapp/domain for delivery through smtp.gmail.com. System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at
   at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)

at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, MailAddress from, Boolean allowUnicode)
   at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   at Microsoft.Crm.Tools.Email.Providers.SmtpPollingSendEmailProvider.ProcessMessageInternal(Entity emailMessage)

I will appreciate advice, help from anyone
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We need to tracking relevant emails (inbound & outbound) within Office 365 and Dynamics CRM 365. We want to track them against customer Accounts.

However, CRM seems to add a tracking ID to the subject of all emails  (ie CRM10001) and we don't want that to happen.

Is it possible to track them automatically without adding the tracking ID to the subject?

Thanks.
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After developing a CodeUnit we are unable of executing on the customer Instance. With the folowing error
Unable to execute CodeUnit "You do not have the folowing Permissions on CodeUnit Test: Execute
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Hello,

I am running CRM 2016 (ver 8.1) on prem. I want to apply the latest patch which should take me to ver. 8.2. I believe that this will also change CRM from CRM 2016 to Dynamics 365. This will also be on prem. Dynamics 365 online seems to be at version 9.xxx

I'm looking to verify and clarify the naming conventions I'm using. I'm also looking to learn about any gotchas in applying this "patch". I would think that I could take a backup and run the patch, expecting few if any troubles. My IT team wants to rebuild all of the associated servers, which seems like a giant waste of time and resources.

Any thoughts or experiences from the collective.

Thanks,

Todd
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Our company have got new project for CRM dynamics and customer is asking to get involved in Hardware sizing. We are new to this topic, can anyone help me with some basic guidelines, templates etc. please?
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We are seeing hundreds/thousands of log entries identical to the one below, between 5-7 a second

The computer attempted to validate the credentials for an account.

Authentication Package:      MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon Account:      (the crm admin user)
Source Workstation:      (crm server)
Error Code:      0x0e

it says below each time Audit Success.

If I shutdown the CRM email then the entries stop.

What would cause it to do that and is is normal? I had 610,000 events in the log before I cleared it. I clear it and the entries start piling up again. I rebooted the CRM server and it started backup and the entries started again.
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Right now, we use asset management for tracking of client assets like you normally would- When it was purchased, lease, buy, basic information in our CRM, due to replace, etc.  While that has been working for us fine, the problem is some of our larger clients are wanting some help in the IT asset check out/in process for THEIR employees.  I can't give access to our existing system because they would be able to see other client information.  (I can lock it down so they don't have actual access, but it still exposes our client list).  

What I want is something that I can manage the assets for clients, give their HR department an account so they can do their own check in/out of phones, laptops, whatever, and cloud/internet based.   Anyone know of anything like that?  It woudl be nice to stay as part of CRM/ticketing, but not critical if separate.
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Hello:

In our Microsoft Dynamics GP 2013 SP2 environment, we created VBA code on an inquiry window.  We tested the code thoroughly beforehand, within a test environment, and the code had been working perfectly for weeks.

Then, about two weeks ago, a GP end user received VBA error messages on top of the fact that the code stopped working.

I had to copy the code from the Visual Basic Editor, remove the window from Visual Basic, re-add the window and its fields to Visual Basic, and paste the code into the Visual Basic Editor.  Afterward, the errors went away and the code worked again.

Why did these steps have to be taken?

By the way, I'm an Administrator on the Terminal Servers and the VBA code had stopped working for me as well as for the end users.

Thanks!

John
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I'm running Microsoft Dynamics (GP2010) on Server 2008 R2 SP1 on a Citrix 7.13 farm. I updated the VDA's to 7.15 and now the Microsoft Dynamics will not launch i can uninstall the VDA software and the app works fine. this is error I get.

 Problem Event Name:      BEX
  Application Name:      Dynamics.exe
  Application Version:      11.0.349.0
  Application Timestamp:      4d9b8c91
  Fault Module Name:      StackHash_4c0d
  Fault Module Version:      0.0.0.0
  Fault Module Timestamp:      00000000
  Exception Offset:      772548fd
  Exception Code:      c0000005
  Exception Data:      00000008
  OS Version:      6.1.7601.2.1.0.18.10
  Locale ID:      1033
  Additional Information 1:      4c0d
  Additional Information 2:      4c0d4d78887f76d971d5d00f1f20a433
  Additional Information 3:      4c0d
  Additional Information 4:      4c0d4d78887f76d971d5d00f1f20a433

 I have spoke with Citrix and they want me to contact Microsoft, I am not sold on that answer.
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Microsoft Dynamics

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Dynamics can be used with other Microsoft solutions, such as SharePoint, Yammer, Office 365, Azure and Outlook. Dynamics ERP comprises a group of enterprise-resource-planning products includes Dynamics AX (formerly Axapta), a multi-language, multi-currency enterprise software with business management features for financial, human resources, and operations management; Dynamics GP (formerly Great Plains Software); Dynamics NAV (formerly Navision) for financials, supply chain, and people; Dynamics SL (formerly Solomon IV)for project-driven organizations; Dynamics C5 (formerly Concorde C5) for manufacturing, supply chains, analytics and electronic commerce; and Dynamics CRM.

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