Office 365





Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

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I recognize the official word from Microsoft is:

If a smart hosted SMTP Send Connector has multiple smart hosts defined, load balancing and fault tolerance are accomplished using these smart hosts.

but what does that mean.  Is there a round robin?  What does load-balanced specifically mean in this case?

Thank you.
Office 365 Training for IT Pros
Office 365 Training for IT Pros

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A Office 365 Outlook meeting request was sent to a group of individuals. each one of them accepted the invite. One of the invitees' Outlook is auto-forwarding the meeting request to the same group of individuals. Summary:

Requester sends meeting invite to recipients A, B, C, D
All invitees accept the request.
Several weeks after Recipient A accepts the invite, outlook auto-forwards the meeting request to B,C,D and the requester. on the top of the email it says: "A on behalf of requester"

There are no Outlook rules that auto-forward anything. I've checked "Send on behalf" permissions of the requester. there are none set. it seems to only happen to recipient A.
About a year ago I decided to move us from Exchange 2010 On-Prem to Exchange Online.  Due to some peculiar circumstances, I had to go to Exchange Hybrid first (keeping my Exchange 2010 On-Prem) until I could wrap up a few user accounts.  I'm now ready to go ahead and finish migrating to Exchange Hybrid, fully getting rid of Exchange On-Prem.

However, the last MS rep I spoke with stated that due to having a local AD, I need to keep the On-Prem Exchange server but couldn't give me a good reason.  

I really would like to be fully Exchange On-Line and am looking for opinions/thoughts from others.  Do I need to retain the On-Prem Exchange server?  Can I decom it with minimal issues?  If so, any recommendations for the best path to do this?


I have a On premise AD set up and AD connect for sync with Azure AD, here is my problem.
I've created a contact with an external email address so that it gets published in my GAL and i'm able to see that in my Office 365 admin portal under contacts but i'm unable to locate it in GAL and even Azure AD.
i'm even unable to find these contacts while adding them to a Distribution group in office 365 admin portal, what could be possibly happening ??
Hello experts -

Over the last few weeks, we have migrated all of our mailboxes to the Office 365 cloud and enabled ADFS for authentication with the assistance of an outside consultant.  When the consultant finished up last week, everything was going peachy.  When a user opened Outlook or Skype, they were instantly logged in and their products were activated.  No prompts.

Then, yesterday, I inadvertently locked my AD account out.  I unlocked it shortly thereafter, and ever since, I get prompted for my password any time I log in to my VDI and open Outlook or Skype.  I only have to enter the credentials once, but even that is one time too many from where I'm sitting.  I'm not the only one this has happened to, but I'm using myself as the example in this case.

Does anyone know why having your AD account locked out at some point would break ADFS for you in Outlook/Skype in perpetuity?  This doesn't effect OWA - when I open OWA, I'm logged in automatically without having to enter a password.  Eventually, more users will lock themselves out, then get unlocked, then be facing this password prompt.  And that is a no-go for us - that password prompt has to go.

i have exchange 2010 environment with 400 users , 1 domain controller , 1 windows file server.

i want to do hybrid migration from exchange 2010 to office 365.

what are the steps i should take care

hybrid configuration wizard, ADFS, Microsoft federation gateway  for free busy between exchange 2010 and exchange online , i need to have single sign on  as well.

can you throw some light
Dear Experts,

I have a question.
Currently we have a O365 tenant with several customers in it, using e-mail.
We are isolating these users with seperate address lists.

Now 2 customers want Sharepoint. because of the 1 tenant they can see each other when they search for users.
Also the other user is able to view the other Site i have created.

Is there a way to isolate these sites? so the uses dont know they are on the same O365 tenant.

If you have any suggestions where to start that would be great! thanks in advance.
I have a citrix environment on which users connect to.
For e-mail their is an Office 365 configuration with ADFS which syncs the usernames and passwords for single-sign on.

Now sometimes a different user quickly wants to check its e-mail while another user is logged on to the terminal. But when he goes to the webpage of O365 and starts typing his e-mail address, the logged on user is automatically logged on and the different user can't check its mail.

Is there a change that can be done so that this becomes possible?
We already tried with inPrivate browsing but also here it automatically logs on with the currently logged on windows user.

I am creating a HTML Form WebPart and want to sumit the data captured on the form elements to an application hosted else where. Can anybody suggest that why the code below isn't working

<script type="text/javascript">
function submitForm(containerElement) {
    var theForm = document.createElement("form");
        theForm.action = '';
        theForm.method = "post";
        theForm.innerHTML = document.getElementById(containerElement).outerHTML;
    var formToSubmit = document.body.appendChild(theForm);

<div id="myform" onkeydown="javascript:if (event.keyCode == 13) _SFSUBMIT_">

<select name="SEARCH_rm_taxonomy_tax_office">
      <option value="" >Any Office</option>
   <option value="Global" selected="True">Global</option>
   <option value="Americas">Americas</option>
   <option value="Europe%2FAmsterdam">Amsterdam</option>
   <option value="Asia+Pacific%2FAustralia">Australia</option>
   <option value="Asia+Pacific%2FBangkok">Bangkok</option>
   <option value="Europe%2FBrussels">Brussels</option>

<select name="SEARCH_rm_taxonomy_tax_practicearea">
      <option value="" selected="True"> Any Practice Area </option>
   <option value="Banking+%26+Finance"> Banking & Finance </option>
   <option value="Capital+Markets"> Capital Markets </option>
   <option value="Corporate">Corporate </option>

<input type="text" …
Syncing on prem to office 365 via adconnect and migrating mailboxes to exchange online in the cloud.  I have a couple of questions:

1.  If I migrate a users mailbox, and the user does not have a license in Office 365, will the user still migrate and have full functionality with the migrated mailbox for 30 days?  After 30 days, would this go to the recycle bin and need to be restored?

2.  I am assigning licenses through msol by using a on premises group, then have a script that reads the group and if a member set's license sku's in O365.  On some occasions (small amount), the license is added to the group, and the script goes to set a license sku but this fails.  I think this is due to giving a license to the user at some point, then taking it away.  Does giving a license set any attributes in msol which would cause this?

3.  I set a SIP address for skype for business for on prem mailboxes and accounts that are syncing to O365.  I've noticed when some accounts were migrated, that skype connection was lost and I had to re-license the user.  Any explanation why this would happen.

Really appreciate any knowledge on this.

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I am new to the forums and looking for some help. I will provide as much information as I can, just be patient with me.
I am looking into Installing Office 365 Pro Plus 2016 on about 150 workstations. They all currently have Office 365 ProPlus 2013 installed. 2013 was pushed out using a GPO created by the last admin using scripts and XML files. I am having issues either doing an in place upgrade OR uninstalling 2013 then installing 2016.

Here is the Install bat file that has been created;



Set KEY_Name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\O365ProPlusRetail - en-us"
Set Value_Name=DisplayVersion
Set Office16=16

for /F "usebackq tokens=3" %%A IN (`reg query %KEY_NAME% /S /v %VALUE_NAME% 2^>nul ^| find "%VALUE_NAME%"`) do (
    set ValueValue=%%A
set ValueValue1=%ValueValue:~0,2%

if not "%ValueValue1%"=="%Office16%" (
      start /D "\\DOMAIN\software\office 2016 Test\" setup.exe /configure install.xml
      ) else (goto End )

REM md "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office 2016"
REM move "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\*2016.lnk" "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office 2016\"

We are trying to save our office 365  licenses by having access to a shared mailbox to our external support team ... Could we acheive this by creating mail user contact and assigning them send as or send on behalf access to our internal shared mailboxes, would this work or there are any limitations to this
Since moving to Office 365 I have had very sluggish performance in Excel.  I typicall work in workbooks stored in my one drive folder.
Often, when scrolling through cells with the arrow keys the entire workbook will freeze for several seconds.

I noticed in the File Screen, that I do not show a listing for our One Drive Business ....just a personal one which I do not use.  It also shows 'Loading services' that never changes?   See screenshot.

All shows normally in Word and Powerpoint, so this is just an Excel thing.  I have tried uninistalling and reinstalling Office 365 from the portal, but the problem remains.   I have also tried running both repairs from Control Panel - CHange..... still no different.

How can I correct?
Hi Guys,

i wanted to create a rule in outlook which places any mail received from a distribution list into a specific folder.

the DL is setup on office 365. and when a user sends mail to the DL i want that to then go into a specific folder.

you cant do a rule which states 'Sent to ........' because this only lets you pick users not a DL.

all mails are come spam folder in office 365?
A low-severity alert has been triggered
⚠ Malware campaign detected and blocked
Severity: ● Low
Time: 7/24/2017 2:30:00 AM (UTC)
Activity: Protection
User: N/A
Details: 59 message hits on Reputation in 30 minutes.

How do an admin investigate or go about handling this situation, does the admin need to be proactive about such alerts or we could ignore them and resolve these alerts being confident on office 365 Threat protection methodologies.

I'm using Exchange Server 2013 SP1 Standard Edition on my AD domain. My users are still using Public Folder extensively, however, sometimes I have found that notes that I leave on the business cards under clients in Public Folders disappear when they are revisited.

This is very frustrating because when other team members need information from these places, they are not completely up to date.
Can you please assist me in what steps can I troubleshoot this problem ?
I want to test my office365 mail account using telnet as following:
telnet 587
220 Microsoft ESMTP MAIL Service ready at Fri, 21 Jul 2017 15:38:21 +0000
250 Hello []
214-This server supports the following commands:
504 5.7.4 Unrecognized authentication type []
I need to use AUTH command and I get the above error.
So could anyone help me?
Hi all,

Attempting an on-premise (Exchange 2013 CU 17) to Office 365 hybrid migration. Here are the particulars:

* on-premise uses Barracuda cloud email security. MX records all pointed to Barracuda
* Firewall rules updated to allow on-premise Exchange to communicate with 365 Worldwide IP blocks
* 200 +/- email boxes
* ran hybrid config wizard on on-premise Exchange. Finished successfully
* Azure AD connect working as expected (created duplicate accounts in existing Office 365 environment, but can deal with that later)
* migrated my personal mailbox to 365, finished successfully. Shows as type "Office 365" in on-premise recipients section
*authentication working as expected across both systems

My migrated mailbox can receive internal-originated mail. Cannot receive external mail.

I'm leaning in the direction of connector problem. Considered Barracuda, but not sure if on-premise to 365 mail relay would even go through Barracuda.

Fortunately, I only have one bad mailbox (mine), but completely stalled now. Any help appreciated.
What does it mean to be "Always On"?
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

We migrated a company from On premise Exchange 2010 to Office365 and had DR Sync working. Everything went OK.
We then uninstalled old Exchange server (need to decommission  server from service, don't need it as we are on Cloud) and as soon as we did this we lost the ability to end outbound emails as they started to come in from instead of
So we dialed our Exchange Cloud consultant who says following and now it has me very concerned (as he contradicted to what he said before
1 - to fix the issue we have to create new profile. This is bad as we would have to re-download OST file again, and bandwidth is somewhat slow. We really need to fix on premise outlook without new profile.
2 - he says that if I migrate to the cloud but want to keep Dir Syn I must keep on premise Exchange (is that true? what is a point of migrating to the Cloud?)
so I can not have Office365 setup and have ON Premise DC talking to it without also maintaining local Exchange server?
We use Office 365 and have Office 2017 installed on most devices.
Until recent, all text messages I received were copied to my inbox. From the inbox I could reply to the text without using my phone.
A few months ago we moved from 2016 to 2017 and this stopped working. I still receive the text in my inbox, but If I try to reply I get a error “This account is not available. Setup your account and try again” .

All the instructions I find online relate to receiving notifications and matches my setup. I can find noting on the ability to reply.
Can anyone help?

We use Office 365 and have our Active Directory synced with our O365 accounts.  Our users still have to login to our sharepoint site when they open it in a web browser using their O365 credentials.  Is there anyway to avoid this since they already logged into their computer with the same credentials?
I'll be spending my weekend migrating a customers SBS2003 server onto Server 2016 Essentials and Office 365.

What are you guys up to?  Any interesting projects?
LVL 24

Expert Comment

by:Brian B
Architecting an all-fibre network with 10 different switch rooms, VMWare with a 3PAR SAN and detailed on specs on hardware that won't be purchased for another 1.5 years. All at customer's request.
LVL 22

Author Comment

by:David Atkin
Makes an interesting day Brian!  They're sexy looking devices those 3PAR SANs
We have recently migrated from Exchange 2007 to Office/Exchange365. Since migration we have received a number of email rejections on one specific email indicating "your email program added invalid characters (bare line feed characters) into a message you sent".

The email itself comes from an HTML template and generated in Microsoft Dynamics AX. This is directed email to customers and is consistently accepted by some downstream providers (eg gmail, Hotmail) but not others (eg Yahoo, Comcast).

The HTML code that comprises the body text has been scrutinized and does not contain any bare LF's, nor has it changed since long before the migration.

Support from Microsoft, Yahoo and Comcast has been of little use (for the most part unwilling to engage other than throw out generalities to get you off the phone).

Key facts;
- email was working prior to (Exchange 2007 to Office365) migration
- other (text) email to affected customers is delivered without issue (ie limited to one HTML email)
- originating email has been checked for bare LF's

As this email was working previously I have the following questions;
- have you seen and resolved similar issues?
- As this was working previously I am wondering if Exchange 2007 stripped out bare LF's in order to fix (my understanding is that Office 365 was but stopped doing so).

Please do not suggest online articles found by Google searches unless you feel there is something very specific we can look at. We have searched …
We're migrating to Office 365 and have migrated about 75% of mailboxes.
We're not noticing that some users are still connected to the local 2010Sp2 exchange and
some are connected to the Office365 exchange.  We obviously want all connected to the cloud.
How can we change this?

Office365 Good  OffBad

Office 365





Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

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Office 365