This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.
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OnPage is a secure messaging solution that eliminates the need to carry a Traditional Pager. Separate the critical messages from the clutter while maintaining HIPAA compliance . OnPage has a stellar history of ensuring Critical, Time-sensitive messages always get to the right person right away!
Our cloud based solution supports the need for a high-availability, scalable messaging system. We elevate the level of awareness to critical alerts on all leading mobile devices.
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IT teams define success as solving problems quickly. To enable ITSM modernization we have to think of adopting the tools and methods that will enable resolution of ITSM issues more quickly.
OnPage is proud to be a Gold Sponsor at DevOps Days Boston 2017 taking place at the Cyclorama on September 18th and 19th. If you’re attending, please stop by booth 11 and get one of our cool give aways and enter to win one of the many prizes we’re raffling off.
The top devops trends for 2017 are focused on improved deployment frequency, decreased lead time for change and decreased MTTR.
OnPage enhanced its integration with ConnectWise Manage to offer incident responders more control over the ticket and Incident Resolution Lifecycle.
During critical outages, DevOps teams automatically contact developers and Ops. Effective DevOps stakeholder management informs us who else to apprise.
Enhancing A Ticketing System With Critical Alerting - We look into improving workflows, team collaboration and automation.
In this blog we highlight approaches to managed security as a service. We also look into ConnectWise’s value in aiding MSPs’ security management and indicate why critical alerting is a necessary integration.
We take a look at some of the most common obstacles that IT teams run into as they work relentlessly to keep all the alarms and sirens from going off at once.
If you are IT support and need to work after hours to resolve customer issues then here are a few tips on how to handle after hours support
Problems using Powershell and Active Directory?
Managing Active Directory does not always have to be complicated. If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why
Postmortem reporting allow us to examine mistakes in a way that focuses on the situational aspects of a failure’s mechanism and the decision-making process of individuals proximate to the failure. Read our guide on how to handle IT post-mortem reporting.
IN THIS BLOG WE DISCUSS HOW YOU CAN INCREASE YOUR PRODUCTIVITY BY: • Consolidating MSP communications • Automating workflow and streamlining business processes • Scheduling recurring tickets • Using incident alert management tools
The goal of this blog is to: > note what has impeded us from reaching effective life on-call > provide 3 steps to mastering life on-call > highlight what will be achieved with effective life on-call
We asked our MSP customer base what their favorite tools were and how they help them serve clients. We focused our questions on favorite tools in the following categories: >PSA tools >RMM tools >Alert management tools >Communication tools and Mobile Device Management tools.
By reading this blog, MSPs will gain insight into how to improve communications with their clients as well as establish a more profitable business.
The goal of this blog is: - To define the incident management process - To go over the key elements of an incident management system - To look into incident alert management tools that integrate with ConnectWise.
Equip yourself with The ConnectWise Incident Response Guide
Read our guide on how to survive being on-call.
Reclaim your office - Try the MB 660 headset now!
High level of background noise often makes it difficult for employees to concentrate fully on their jobs – or to communicate clearly on calls. The MB 660 headset helps you create a disruption free workspace.
After-hours service is a fact of life for most MSPs. While not the most pleasant aspect of the job, there are ways to make after-hours servicing a more profitable and organized enterprise.
5 Ways to automate alert management in ConnectWise // The art of alerting is in automation. When humans are removed from the alerting process, errors are fewer and action is almost immediate. But how do you automate the alerting process and what are the factors you need to consider when doing so?
ConnectWise and their customers need to ensure critical alerts automatically reach the right person at the right time. MSP superheros efficiently respond to these alerts key is providing automatic, intelligent alerting that generates a complete audit trial, while at the same doing it all seamlessly.
ConnectWise and their customers need to ensure all critical alerts not only reach the right person at the right time, but are also acted upon in a timely manner. The key is providing automatic, intelligent alerting that generates a complete audit trial, while at the same time doing it all seamlessly
OnPage: Incident management and secure messaging on your smartphone
Why pager replacement is still an issue
OnPage has what some might call a “hate/hate” relationship with pagers. Not much room for love. As we see it, pagers are an antiquated bit of technology. Pagers are dinosaurs which, like most dinosaurs, should be extinct by now.
You might be wondering why we’re at it again with our anti-dinosaur campaign? Haven’t we made our point in previous articles and thought pieces? Well, to be frank, the answer is NO. You see, last week we came across a great article in Computer World discussing the “dead zone” issue. A dead zone is an area where you cannot receive pages due to outside interference from technology or the environment you’re in.
Reading this article, we just couldn’t contain ourselves. See, the article reiterated all that we’ve rallied against in using pagers; why they are unreliable, why they can’t be trusted in an emergency, why they are obsolete. That kind of talk made us realize that the fight is still ongoing and that we need to bring the issue up once again.
What part of dead zone did you not understand?
This great Computer World article retold the told the tale of how a new hire is handed a pager on his first day of work at an IT company and told he will be on-call. The notion that pagers have problems and dead zones doesn’t seem to penetrate the consciousness of his manager:
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OnPage
1
Solutions
6
Contributors
OnPage is a secure messaging solution that eliminates the need to carry a Traditional Pager. Separate the critical messages from the clutter while maintaining HIPAA compliance . OnPage has a stellar history of ensuring Critical, Time-sensitive messages always get to the right person right away!
Our cloud based solution supports the need for a high-availability, scalable messaging system. We elevate the level of awareness to critical alerts on all leading mobile devices.
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