Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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we have citrix environment and some users are facing below issue

Visio/Excel - I am Unable to Save documents.  Frequently when editing diagrams I have found myself unable to save/save-as.  Attempting to select "This PC" often results in the application failing to respond and never
allowing me to choose where I would like to save the document.
Visio - When attempting to edit the size of the drawing area, the application hangs for a moment and then displays options in either corrupted text, or attempts to display another language.
Outlook - Constant freezes when simply scrolling through my inbox or the body of an email.  Opening, Editing, or Sending meeting invites causes frequent freezes.  
Unable to manage inbox as selecting more than 20 or so objects at a time causes the entire application to freeze.  When organizing emails by sender and simply clicking on the header for the group, application freezes.
regarding the 3rd point, is it because 32 bit application of office can do on 64 bit computer.
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Hi experts,

We are migrating from Exchange 2010 to 2013. WE have a mix of  Win7/Office 2010 and Win10/Office 2013 in our environment. After the initial setup, when we move a user who is using Win10/Office2013 from Exchange 2010 to 2013, it works fine. All URLs are pointed towards the load balancer (KEMP) and the user feels no difference. But if the same user is using Win7/Outlook 2010, it does nothing and  Outlook stays in disconnected mode. If we try and recreate Outlook profile, Outlook does not open and instead it gives the error, "cannot open your default email folders. you must connect to microsoft exchange with the current profile before you can synchronize your folders with your outlook data file"

Office 2010 is running on the latest version of SP2, all updates are installed. We even moved the PC outside WSUS to get any additional updates. Any help will be appreciated.

Thank you
Active Directory
Exchange 2013 on prem

The goal is:
I would like to restrict certain users from logging into OWA during certain off hours.  Is there a way to do this?

In Active Directory, there is a "Logon Hours" section within every users.  If I restrict login hours, does that apply to Outlook Web Access as well?

Thank you!

With Office O365  (all users are migrated to there) which version of Microsoft Office is supported and legit?

I know minimum is Office 2010 with SP2 but I also heard that we must have Office 365 to be legit?

Can you help me to clarify that?

I have a user who has a pst file connect to his Outlook 2010 but for some reason it was disconnected. Now the problem when we want to reconnect is that pst file  has a password and user doesn't remember the pw.

How can we remove password on pst file of Outlook?

We currently have users Outlook using IMAP/POP3 and I wanted to know if it's okay to go ahead and Install Exchange 2016 on the Server without switching the Domain until were ready, meaning it should not cause any issues with Users who are currently opening Outlook with IMAP/POP3?
When scheduling a meeting, if using the Scheduling Assistant and Room Finder, selecting Conference Rooms results in a list of all conference rooms but except 1 conf. room .(conf-a room)

If using the Rooms button on the Appointment the Select Room ( conf-a-room) dialog is displayed and it is on there:

not sure why in (conf-a room ) in room finder is not displayed, i checked it is not hidden in address book.

we have on premise AD and is replicated through AAD sync to office 365

any attribute I should check on onpremise AD
 I have Outlook 2011 on Mac, installed Outlook 2016, and created a new email account and working fine.
 The task is to export the email, contact and calendar items from Outlook 2011 and import them into Outlook 2016.
 I created OLN file (about 6GB in size) from Outlook 2011 and imported into Outlook 2016, but there is no data when import was finished in a few seconds.
 What other import/export option is available?

Thanks in advance.
I get alerts every day about the emails  from my back up and in order to make them readable, I have to click the following message in the header:

 see attached image

 Is there a setting that you know of that I can change to make the default action to NOT remove the line breaks?

I have outlook 2016
Outlook 2010 IMAP to Gmail not working...
I set Outlook 2010 IMAP to Gmail March 1 2018 for a client....so just one year old...
System was working perfectly until about 3 days ago...we do not know why it stopped...

Went thru the various attempts to connect to Gmail...would not connect...bad pw...
1.  I changed the pw in Gmail webmail...logged out and logged back in with new pw...I have a known good pw...
2. Attempted to log in again...I would get error message "email server rejected your login...
3.  I changed IMAP and SMTP ports...SSL/TLS and various combinations...nothing is working...
4. Ran scanpst and reported minor errors...repaired them...
5. Double checked Gmail settings and IMAP is ON....logged out and back in with new pw and it works...pw is good...
6. Double checked Outlook settings...everything matches up...double checked username spelling...double checked everything...
7.Googled "Outlook 2010 not pop gmail"...read various responses...nada...
8.Found this link  https://accounts.google.com/b/0/DisplayUnlockCaptcha ....went thru that process...nada...
9. Deleted email account in Outlook thinking profile is corrupted...
10. Now I cannot recreat the account in Outlook because Outlook will not connect up with Gmail...
11. Logged into Gmail webmail and turned IMAP off and turned POP on...
11. Tried to recreate the account but this time with POP settings rather than IMAP...no joy...

I have no idea what is going on...something is wrong within …
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I am running Windows 10 and Outlook 16, and use iTunes to synchronize my iPhone with my Outlook.  All of a sudden, after finally getting the Windows driver installed for the iPhone, I went into iTunes but my computer won't recognize the phone.  I changed cords, changed USB ports, rebooted the computer, but no luck.  I went into Device Manager, and it doesn't appear there either.  This is the first time that this has happened on this (or any) computer.  I'm a Windows guy, and only deal with Apple for my iPhone - so if there's something I need to do on the phone itself I'll need help.  Please help.


Outlook 2016 using Office 365.   When doing a "People Search", I double click on one of the results.   Some of the results display "..." (view more options for interacting with this person) which lets me edit the contact in my address book, refer to and/or edit notes, etc.    When I double-click on some, the 3 dots are missing and I cannot edit their information in my contacts, even though the entry exists in my address book.   Why are the 3 dots missing on some of the entries?

Outlook 2016 export PST feature was exporting messages and messages in the folders.  Now it only exports the folders but the folders are empty.  I've seen this issue happen a couple of times throughout some computers in my day.   My work around was to manually dragging the messages left in the old email server to the newly created exported PST that contains the empty folders but the messsages from the old server disappear.   I have to create a new PST, manually create the message folders, and move them over for the messages to migrate.   Another weird issue illustrated below is the "admin" folder where i dragged messages clearly marks there being messages in the folder but there's no messages to be had when clicking inside the folder.  What's going on here?


I am using GoDaddy. And I use outlook office 365 to read my email. The limitation I have is that outlook shows only the last 30 days of email received.

How can I change that please?  I would like to see the last 6 months of email received

Can someone send me step by step how to change this?

Thank you
I'm running Windows 10 on my laptop.   This morning I awoke with my Outlook unable to read the Contacts or Calendar (the email works fine), and I get the following error:

Outlook Data Error Message
I checked the Data Files location in my Outlook Account Settings (see below) and it's correct - the Outlook.PST file is where it should be (and shows that it was updated since I opened Outlook this morning).   I don't know what to do.  Please help.

Outlook Data Files Window

I have, in our office LAN, a  DELL Inspiron 14r laptop with Windows 10 and Office 365 installed. User of this PC wants to eliminate Outlook from the Office Suite. I have successfully installed MaliBird Lite and user is happy. Now user wants Outlook removed or at least deactivated. My search of the Internet has not yet found a solution that applies to the version (?) of Office 365 we have. Seems the only option from control Panel is removal of MS Office, not individual components.

How can I accomplish this removal/deactivation of Outlook?
One user is having some emails in his outbox the same emails he already sent  how can this be possible

There was no network issues or anything

How can emails be sitting in outbox where it has already been sent
I'm trying to find where Outlook holds its Contact info, especially since it has linked Outlook to LinkedIn. I'm looking for fields such as current company, current position. They don't seem to be in the normal Outlook contacts file. so I'm wondering if it's held anywhere else?
Excel VBA
MS Outlook 2010
VBA runs code to grab the body of the Outlook email

Early binding does not create an issue so far...
However,  late binding triggers an Outlook Pop Up Message:OutLook Security Message programatically : A program is trying to access e-mail addresses ?
Early Binding does not appear to create an issue ?  Note I am not allowed to change my Outlook settings - The Programatical Access options are greyed out.  Thus this is not an option for me to fix the late binding issue by changing my Outlook settings or loading 3rd party software.

Shouldn't I get a security message for both late binding and early binding ?  

Also why does the message indicate I am trying to access email addresses when all I am trying to do is scrape the body of the email...Also odd is I have no issue (no security messages) within Excel VBA saving off attachments from my Outlook Folders.  Its only when trying to scrape the body of the email a security message displays.

Sub Extract_Body_Subject_From_Mails()

Dim oNS As Outlook.NameSpace
Dim oFld As Outlook.Folder
Dim oMails As Outlook.Items
Dim oMailItem As Outlook.MailItem
Dim oProp As Outlook.PropertyPage

Dim sSubject As String
Dim sBody

On Error GoTo Err_OL

Set oNS = Application.GetNamespace("MAPI")
Set oFld = oNS.GetDefaultFolder(olFolderInbox)
Set oMails = oFld.Items

For Each oMailItem In oMails
sBody = oMailItem.Body
sSubject = oMailItem.Subject 'This property corresponds to the MAPI property PR_SUBJECT. 

Open in new window

OWASP Proactive Controls
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Hello - I am reading that an auto-discover record is required now for Outlook 2016/19 to connect to your Exchange Server.  I need to understand if this pertains to BOTH Exchange Online AND Exchange Server (on prem)? or are they just meaning for Exchange ONLINE only, an autodiscover record is needed in DNS?  The specify the format of the record as "autodiscover.domain.com", which would only apply to Internet searches, and not within our internal network, correct?  Looking for some clarification on this, as to what do I need for my clients on my network internally to find the Excahnge Server locally.  

Thank you,
In some emails' attachments, I can't unzip them (whether the zip is with or without password encryption)
& had to save it to a drive before I can use 7zip / Winzip to unzip: see attached for one such error.

In some other emails, I don't have to save the attachment & could open the attached zip (while in email)
directly without error.

What's the reason & how can we fix this?  Several colleagues & counterparts in other organizations that
send/receive emails with us faced it too.  We are on O365 Exchange Online.

Is this an Outlook, Windows 10 (I'm not sure if Win 7 users faced this) or the zip tools issue?
What  DLLs are associated with Outlook search?
Challenge: The search filters in Outlook 365 are greyed out.
Things tried: Executed Windows Update
2. Ran a full repair of Office 365
3. Ran SFC /scannow ( I believe, my notes are not on me)
4. Uninstalled  and re-installed Office 365
5. Uncheck Outlook and rechecked it, via Index options
6. Stopped  and restarted Windows search
7. Tried a different Windows profile, the problem still persist.
8. Removed Bing Desktop search
9. Microsoft Support and Recovery Assistant for Office 365 was executed

Final resolution would be to re-image the laptop, but I would  like to now the probably root cause, so I am suspecting a Windows Update caused the problem.
After Migrating Exch2016 from SBS2011 (Exch2010) I have some issues.
1. Outlook 2016 continually asks for PW and is disconnected
2. mobile email on Android will not connect to server.

Prior to Migrating some mailboxes and setting up internet facing on Exch2016 all seemed to be working OK,
Outlook 2013 connecting to non Exch2016 mailboxes is OK (have not tried connecting to Exch2016 mailboxes)
OWA works on Edge on Exch2016 for the 2016 mailboxes

I have removed internet facing settings from Exch2016 and returned them to Exch2010
Can I create a custom contact form on Outlook and then import contacts from a CSV file and have the imported contacts use the custom form? I also can't seem to map the fields to the new custom fields that I created.

Right now when I import contacts they are displayed using the custom form. I have set the default form to use for the folder which works when I create a new contact but is not used with imported contacts
I'm performing a migration from GoDaddy IMAP to Microsoft hosted O365 exchange.  I've been generating quite a few IMAP profiles through Outlook and exporting PSTs.  Then I log into new O365 accounts with an outlook profile  and import the old PST.  However, I'm no longer able to use  O355 auto discover authentication.  It errors out...   It worked with the first O365 account but have failed ever since.  Any reasons why I can't use O365 email on my personal outlook now for migrating these accounts?  What's the best way to circumvent the error?







Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.