Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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Outlook 2010 and Gmail on the Web - And an Iphone - If I want all my contacts from Gmail to Outlook to my Phone to all synch - Can I add the contact to Outlook and it will Synch up up to Gmail which will then Synch to my Phone?

Or do I need a 3rd Party tool to Synch from Outlook to Gmail which will then Synch to my phone.

Thank you
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I have two Exchange 2016 servers sitting behind a barracuda load balancer. When I place disable the services on one of the the servers, from the LB. I still see connections going back to the disabled server. Running a tcp dump from the Barracuda shows no connections going to the LB. It appears that the Outlook clients are trying to connect directly to the backend server. If a client work station is rebooted eventually it will connect to the enabled server, it appears that the Outlook client is bypassing the LB. Any ideas?
we have been seeing constant increase in OST growth for users.

we are working on get to online mode , but as of now we are trying to get the fast growth of OST to slow down

upon investigating we saw users have lot of shared mailboxes.

while doing research i found this

The users whose .ost files are bloating, do they have shared mailboxes in their outlook?
ANSWER IS yes: if the shared mailboxes are added as "Open these additional mailboxes"  
 If they are added in this manner one may  want to remove the shared mailboxes from there and
 Add them as Email accounts

When we have shared mailboxes opened as additional mailboxes their data is added to the .ost of the user's mailbox. If we add the shared mailboxes as seperate email accounts they will have their own .ost files.  

my question: if we add shared mailbox as additional email accounts, in that situation shared mailbox has seperate .ost file and user mailbox will have seperate .OST file then in both case it adds to same  i.e

shared mail box ost size + 10gb , user mailbox size = 12 gb total 22 gb if we add shared mailbox as additional mailbox still it will be 22 gb

what is the difference

2nd question:

Depending upon the size of respective user’s mailboxes, which is the best option shoudl we go for  rebuilding profile rather than compacting them as it would take hrs.which option works best here to get rid of corrupted fragmented OST file

BTW, users can work while compacting is under way?…
Hi, I am using Exchange 2013.
I would like to configure log rotation (eg. 2 years) for smtp transaction (send, receive) and also for end user authentication (almost all users use Microsoft Outlook, sometimes with OWA).

Two questions:

I founded "mail flow" and  "smtp receive" and "smtp send".
I see so many "smtp receive" connectors.. which one should I use?
Is unclear what "registration" means: if off, means "log nothing" or "log without debug info"?

where is configuration menu for log retention?

Thank you very much
Outlook displays a small information banner on top of all received emails, saying " This is the most recent version, but you made changes to another copy.Click here to see the other versions. The users using Outlook 2015 with Office 365 mailbox.
This message does not appear on all the emails, and when i click to view the other version, it opens the exact same email with same date and time stamp "you made changes to another copy of this item.This is the most recent version."
When you restore the version it restores the same email and the message disappears.

Could someone explain what might be going on and how we can avoid this.

After a well done migration from exchange 2007 to exchange 2013, we experience that most outlook 2013 clients are working wery slow.

If I enable "cached mode" it's almost back to what it was with the exchange 2007 server, is that normal  to use cached mode to get a good performance?

And furthermore we have a couple of users where "outlook not refreshing the inbox view" after the migration, it's also working with "cacahed mode"?

I hope you gyus outthere have had similar problems and some good solutions :-)

Kind regard

Found a bit of VBA code to place text in the subject line of Outlook:

Sub New_Subject_Email()
Dim MItem As MailItem
Set MItem = Application.CreateItem(olMailItem)
MItem.subject = "36355 XXXXXXXXXX - "
End Sub

It Works, but I would love to have the cursor ready (blinking) to type after the "36355 XXXXXXXXXX - " when I use the TAB key to activate the Subject line.

How would I change the VBA code accordingly?
Using Outlook (Mac) 2018 16.20 for email read receipts

I really like this CRM I am using but may need to cancel it. I love the read receipt feature.

Is there a way to get this feature on Outlook for the Mac?

I like that is shows me IF the email was read and a list of times it was opened.

Does Oulook support this? If not, how can I get this with a different tool? (Free is ideal since I am about to cancel this one to save me $29/month.)

Hello Team

I currently have a issue with linking two mailboxes to an MS Access  form.

There is nothing complicated about the form, very basic, just counts emails in mailboxes.

I have linked up to 20 mailboxes but when I am attempting to link two the last remaining two mailboxes I get the classic , 'Can't find the wizard.  The wizard has not been installed...etc'

All other boxes are linking with no issues so it can't actually be the wizard issue as MS  presents it to be.

Anyone got any ideas what can been allowing the vast majority to link but not the last remaining ones? Alternatively, is it possible to link to a mailbox without having to use the wizard but by using VBA for example?

Thanks in advance.

We have a user that previously used a Nokia Lumia 635.

The phone had an outlook account and an office 365 account.

The user has saved numerous vCards to the phone however, when saving them, he has inadvertently saved these to the Outlook account.

It was whilst assisting him, we noticed that the outlook account has not synced with the servers and when we have attempted to sync we are told that this fails.

The user therefore has a large number of contacts stored on the phone that we are unable to extract these by way of export.

We have connected the phone to a PC but no contacts are listed.

Is there any recommended 3rd party software that we can try to use to extract the data or any assistance anyone could provide to pull the vCards.
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I am trying to create a simple outlook addin that reads and writes to the ribbon bar. I have bought the addin express tool, but somehow the addin has some tweaks, since it does not react like the normal VBA with events etc.

I am looking for a sample that would achieve the following, gladly I would be willing to pay for this if someone would take some time to help me.

in this sample i need to see how i can read and write values from a ribbon bar element, in one seperate class (in the addin express it only lets me call events in the main Addin class, i would like to have the call run in a seperate class)

in the sample, i would like to react to an event from an outlook ribbon item in one sperate class.

write to an open Form from a seperate class

the element to write to the ribbon should be a drop down list,
In the ribbon add a button, when clicked it will read the value from the drop down box and call a sub in a seperate class file
have a form open, and with a timer in a seperate class update a labe with the time
How do you give a user full mailbox FOLDER access of another user without managing the permissions in Outlook, so via powershell as an admin.


Set-MailboxFolderPermission -Identity William.Tell:\Inbox\SharedFolder -User Joe.Smith@contoso.com -AccessRights Owner wont allow the Joe Smith to expand the folder.

I don't want to give Joe Smith any access to view any other content other than whats in that specific folder.

Thanks in advance
I have a new computer and can't get iCloud to sync (or even setup to sync for that matter).
I've installed office 365 personal on it. The computer is W10 Pro, Office Version 1811 Build 1102920108 click to run.
My understanding is that this is 2019

iCloud system requirements say 2007-2016.

When i try to select the sync with outlook when setting up iCloud I get the following error.

Outlook configuration problem
Setup can't continue because outlook isn't configured to have a default profile. Check your Outlook settings and try again.

there is a default profile and in Default apps all protocols that outlook can use are set to be defaulted to outlook

I think i need to install Office 2016 but cant find a way to do it from my microsoft account.  The only option for office 365 install is 32 or 64 bit.
When 2016 was out there was a way to choose to install 2013 if memory serves.

Can anyone tell me how to download and install Office 2016 from my Office 365 personal account (or pro if nothing else)

Secondly, is anyone successfully syncing Outlook calendars and contacts with iCloud?
OS: Windows 10 Enterprise 64 bit version 1803
Hardware: Microsoft Surface Pro 5
Challenge: The screen flickers in Microsoft Outlook 365
What was done: Uninstalled the video drivers, left the default video drivers be installed (Microsoft Display Adapter), then executed driver update via Device Manager to obtain the latest drivers from Windows Update
Observation: Since the problem only happens in Microsoft Outlook 365, the problem could be with the DLP software.
Monitor: The problem will be monitored for 24 hours to see if the problem re-occurs.
Additional steps: Windows Update were executed
Next plan of action: Disable DLP if the problem happens again. If the problem still happens when DLP is disable, Outlook logging will have to be enabled.
Moreover, I will look at all the system logs, for instance, application, security, etc, during the time frame the problem happened.
Since this could be a viruses, Windows Defender will have to be executed in Safe Mode ( I never did this before).
Research: I searched Microsoft knowledge base and Lenovo for a similar problem and they both indicate to a video drivers problem. I will have to check Intel, HP, Dell and Intel next for similar problems
Additional research: Learn how to perform a diagnostic test on a Microsoft Surface Pro 5
Next question to ask the user: What changes were made the to system, such as any new hardware being installed.
What if scenario: If the problem is hardware related, I can execute driver verifier to …
There are multiple ways to add an extra mailbox to Outlook. The methods I am aware of are:

1. Auto mapping - Grant full access to a mailbox in Exchange and the mailbox is added automatically in Outlook.
2. Add the mailbox as an extra account in Outlook (options -> info -> add account).
3. Use the "Open additional mailboxes" in the E-mail profile.

I've never found clear explanation when to use a certain method and when not and what are the (dis)advantages of each method. Can somebody point me to a website that explains this or explain this to me?
i have a Exchange 2016 Installation (Hyper-V) I would like to connect from external via Outlook Pop account to get ans send the mails. What do i have to do to make it possible?

Please refer to the above link first.

Set myCopiedItem = myItem.Copy
myCopiedItem.Move myNewFolder   ' this also moves myItem in myFolder into the Junk folder!

Open in new window

These two lines of VBA code works as follows:
1.The copy command duplicates myItem in myFolder, say myCopiedItem, and
2.the move command moves myCopiedItem to myNewFolder, and then
3.automatically deletes myCopiedItem from myFolder, and then
4.the deleted myCopiedItem is automatically trashed(moved) into the Junk folder.

FYI, 3 and 4 are not explicitly mentioned in the above link.

My questions are:
Q1. How do I copy myItem from myFolder to myNewFolder without making a duplicate copy? I do not want to make a duplicate copy, say myCopiedItem, in myFolder.
Q2. How do I copy myItem from myFolder to myNewFolder without using the move command? Using the move command seems to send myCopiedItem from myFolder into the Junk folder, due to the inherent delete & trash operations of 3 & 4, respectively.

I am using outlook 2010.

I have permission to an O365 shared mailbox.  How do I connect to the shared mailbox on my Outlook app on my Android phone?

We're creating a DR location and i have a question about email. We currently use O365 along with a hybrid on-prem Exch 2013 mail server where we create onprem users/mbxs and then migrate to O365 cloud. We use onprem ADFS to auth. This setup is current and will not change at current production site. (wasn't involved in design but it will remain)

In the event of DR scenario, i will redirect external STS DNS A record to now point to DR location (as well as create an internal STS for DR site) to work with DR onprem ADFS server (we will use DR location ADFS, not Azure in cloud) to authenticate users. This part i believe is correct.

My question is the external and internal autodiscovery DNS A record. I know this is used for initial user Outlook setup, but i don't plan to be ready to make new users in the event of DR scenario. Only planning for short duration at DR location before moving back. (perhaps optimistic :) but this is the plan)

I will not have a hybrid server at the DR location. So - I don't need the autodiscovery DNS A external and internal record as it will have nothing to point to, and is not then needed for this temporary time, correct?  Am i wrong?  and if so - what's the autodiscovery purpose at a temp DR location and what would it point to without a hybrid server at DR?

Any link to confirming information would also be appreciated. Thanks guys/girls!
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Outlook 2013 receives error when trying to send/Receive. " 
Task reported error (0x8004060C) : 'The message store has reached its maximum size. To reduce the amount of data in this message store, select some items that you no longer need, and permanently (SHIFT + DEL) delete them."

I have 5 users that use this mailbox, (HR). Four of them are using Win 7 prof and the other is using win 10. They receive this error whenever they try to update the mailbox through outlook. "Send/Receive Tab" Using O365 (E3) subscription 100gbs of storage,  they can access the account through web access and report no issues from using web access. Only when using the Outlook App.

Steps I've already taken.
1. Archive
2. Adding reg keys to increase size.
3. Blew up the entire user profile and User account. Rebuilt mailbox.
4. Split up and compacted outlook data files.
5. Deleted as many emails as possible.

Any assistance would be greatly appreciated.

Thank you
Hello fellow Experts Exchange members:

I have one user who reports that she often sends the same Word document (updated constantly) to the same users.

She reports that recently the recipients reported that the Word documents they received are missing text and have lines out-of-order.

I have attached a screenshot of the original document and the document the recipients received.  (Text has been blacked out for privacy, and missing text on the received document is indicated by brown squares).

All of the users are in the same mail domain handled by the same Exchange server, and no other users have reported any issues with Word attachments missing information.

The user attaches the Word document using the "Attach Item" button in a mail message in Outlook and not using the "Send As" button in Word.

She reports that even test messages sent to herself are missing text, but she has not experienced any other issues with her computer.

I have reviewed the event log entries on both her computer and the Exchange server but have not discovered anything suspicious.

Have any Experts Exchange members experienced a similar situation and could offer pointers on the resolution?


When managing signatures for O365 accounts via the admin panel, does the signature over ride a local outlook signature.

Example:  employee has Outlook on their PC and creates a customer personal signature.  Will the signature added in O365 Admin over write it or end up with two signatures?
I am running Office 365 ProPlus (version 1808) and after installing updates yesterday my Outlook search has stopped working. When i try to do a search i get the attached message:

Outlook Message
I have confirmed that Windows Search is installed and running (set to Automatic). Going into Outlook Options\Search, Indexing Options is greyed out and The Upgrade Search button takes me no where.

Outlook Options
My machine is a Windows 10 Enterprise 1809 - Any ideas about this?
The “Filter” Button under the contacts tab in OCM has disappeared, I’ve contacted Office365 Support but they haven’t been able to help. Anyone have any clue?


I have a Windows 2008 terminal with 15 users using Outlook. I need to activate Outlook cache mode but want to change OST default location to a shared network drive.

I know there is GPO for that but I think the GPO should be applied before the profile is created in the server. Is there a script or other method to modify the OST location of existing profiles that are already existed in the server?







Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.