Outlook Help & Support | Experts Exchange

Running WinServ2012R2 with Access and Outlook 2016.

Using job scheduler and macros/VBA to send out automated reports via email. Messages are going out fine....but now I want to see who's actually reading them and who's ignoring them.

Outlook profile on the machine has read-receipt-requested as a default. Access is sending the messages out via EmailDatabaseObject and/or SendObject....and it's not picking up that profile setting. Instead, the sent messages have the tracking options (delivery/read receipt) greyed out.

Any way to fix/enable it? If not, we'll live....but it would have been nice.

The Access/Outlook "break" might even be by design. I noticed that Access macros will still run even if Outlook is NOT open. The messages will just queue up in the Outbox and will go out whenever Outlook gets re-opened.

8 Comments

Hi All

I have been tasked with searching through an Ex Users PST file.

There are a number of criteria being asked, for example:
1) All Emails between the Ex User and Person X
2) All Emails between the Ex User and Person Y
3) All emails between the Ex User, Person X And Person Y talking as a group
4) Emails with the word 'Blah' in it

Is there a better way of searching through this PST file other than the Search options that come with Outlook as even the Advanced Search option does not really offer these search criteria.

Any ideas or thoughts would be greatly appreciated.

Thanks
John.

4 Comments

Hi,

Is it possible from Exchange online (O365 WEB), OWA to save an email as an attachment in local pc, like .msg?

Thanks

3 Comments

Hi Experts,

I use an application called Mailwasher to preview my emails prior to downloading them into MS Outlook 2016. I currently launch it from the Taskbar.

I would like to create a button on the Outlook Ribbon to launch Mailwasher.

Is there a way to create a custom button to do this?

Thanks,
Bob C.

Outlook

2 Comments

Hi, I have an issue with IMAP client (Outlook 2013) and a quite large mailbox (about 30 GB).
Outlook is still synchronizing inbox, but this task never completes (and quite often, Outlook crashes so I need to manually kill process and restart it).
I already disabled Kaspersky plugin, which was one of first suspects for this behavior.
OS is Windows 10.
Can you give me some hints to troubleshooting this issue?
Thank you

2 Comments

When using Outlook desktop, the application crashes and restarts if I open up a new mail window. For example, if my inbox is open and I open a new window for sent items. It does not happen if I open up multiple other window types such as tasks, calendar, notes while a mail (inbox/sent/drafts) window is open, only when I open multiple mail windows. I am running this on two Dell machines running Windows 10 Pro and it only occurs on one of the machines.

5 Comments

2019 is up and running. 2 servers in a DAG with full creative originality in the naming of exchmb1 and exchmb2. I have not moved all mailboxes yet from the old 2013 server. I have moved some of the affected mailboxes from the old servers to the new servers with no change in the end result.

Most users are connected and working fine, but about 100 or so out of 1100 plus will not connect.

I can ping autodiscover.domain.com and mail.domainname.com and they resolve to the correct servers just fine from these machines but outlook will not connect.

They are windows 7 machines. that originally had office 2010. they now have 2016.

domain firewall is turned off and all antivirus is uninstalled.

Outlook gives the error message "Log onto Exchange ActiveSync mail server (EAS): The server cannot be found."

I have read this article stating that EAS isn't supported, but that is the ONLY option to install.

https://support.microsoft.com/en-us/help/2859522/outlook-does-not-support-connections-to-exchange-by-using-activesync

I have tried to use this article which tries to oversimplify it, but get the same result and same error message.

https://support.office.com/en-us/article/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b?ocmsassetID=HA102823161&CorrelationId=778d1d8d-9ac2-449b-9624-1268559fa794

Pulling my hair out here. Thanks in advance for any tips...

I have deleted all profiles and added the registry entry for …

3 Comments

Hello,

my client has an existing Exchange 2016 server and a mixture of different MS Office Home and Business OEM installations. The client Cals and server license has been paid for so I'm not worried about use-equivalent rights. They want to harmonise on the latest version of Office, probably a 365 subscription.

365 Business Premium contains online hosting, but as we already have our own on-prem system fully licensed are we forced to use the hosted exchange offered or can we just ignore that part of the package? Previously I had my own E3 subscription and I could use the Outlook provided to connect to my own on-prem server.

Thanks in advance.

Al

3 Comments

Windows 11 all the updates, Outlook keeps asking for my password, I use gmail, and have outlook download and delete from google. for some reason it is now asking for the "password" that I just changed Saturday, it's been working just fine till this morning, I use Nord Vpn. any suggestions?

4 Comments

I'm using Microsoft Office 365 ProPlus. It includes Outlook Version 2002. It also includes Microsoft Teams.

When someone invites me to a meeting, in my outlook calendar, there is a link: "Join Microsoft Teams Meeting"

Are teams meetings created from Outlook? What are the steps for creating teams meeting so all invitees will get a link to join Microsoft teams meeting?

3 Comments

Hi

In Microsoft Outlook is it possible to deactivate an account without deleting it?
I have changed to a different email address and don't want to be prompted to log in

Thanks

Outlook

3 Comments

LVL 1

Question by

Bert2005

6d agoSolved

Office O365 and Outlook

https://www.experts-exchange.com/questions/29175920/Outlook-no-longer-downloads-new-emails-Outlook-in-O365-does.html#a43049827

I have recently posted a question to to EE about Outlook and was able to partially fix the problem. I thought I had, but there are still issues.

The three or four issues I have with my server all stem from the server losing power on the 10th of March. I fixed it, but a few things aren't working.

I have five volume licenses for O365, which works perfectly well for the five users in our company. We do not go to https://outlook.mail.com to get our email from the website for a few reasons. When setting up 365, it allows you to download a program so that everyone has what works like a desktop program. Since this issue with the server, everyone else's email works fine. Mine had an issue of not be able to receive and, in fact, the last email was just before the "server crash." This was finally fixed by deleting the profile and creating a new one.

However, there are other issues with it. Like clicking on an email may not open the email. Or opening email does not show it as read. When you open the program, you have to wait for it to freeze once for around five seconds, then work for two seconds, then freeze again for five seconds before it works. All in all, it is just buggy, and I have to use O365 directly, which is not fun.

So two questions:

1. When you set up O365, you download the email program. I was wondering if I should simply delete …

3 Comments

Hi:
How can I print out an email with seeing all 200 names in TO.
Even when I collapse it on screen, it expands when sent to the printer.!

4 Comments

We upgraded our MS Office from 2007 to 2019 and I need to know how to get the auto complete to work. Which file is it in Outlook 2007 that has the data for the email to auto complete an email address? We are using .ost files and it is Exchange 2016 we are all connecting to. Workstation OS is 10 Pro.

2 Comments

Hi Experts,

In Office 365/Exchange online, is it possible to change the default icons in OWA.

See attached, for example, in the title bar where reply/delete/archive/junk etc., is it possible to add another icon here through global policy or in the OWAmailboxpolicy?

Right now, to get to an add-in I added, I have to click more actions or the ( ... ) where the arrow is pointed in the picture attached.

Thanks!
owa.png

1 Comment

Hi Experts,

I just cloned the SSD on my Microsoft Surface Pro to a new Microsoft Surface Laptop 3, using Casper.

Now Outlook 365 on the new laptop will say "Needs Password - Click to enter your password for this account" in the bottom right, Clicking just results in the password box just flashing on the screen and disappears.

Notifications also pop up with this message:
Provide your password to use Microsoft Outlook with your xxx@yyy.com.au account. Click here to enter your password.
But that vanishes when I click on it.

Regards,
Leigh

14 Comments

Recently, my server just stopped working. It wouldn't start. Quite a bit of troubleshooting, most by Andy Alder, finally found the problem (a burnt cable connected to the control panel was causing a short when the start button was pushed).

Anyway, I noticed a few things went wrong on the same time the system went down. The one that is the most concerning is that the Outlook program that O365 allows you to download no longer receives email. The last email which was downloaded on the 10th of March was just before the server demise. Going directly to O365 works perfectly. The issue is that interface is worse than horrible, and the actual program on the desktop is much easier to navigate. So, my guess is the profile is corrupt or just needs to be deleted and reinstalled. But, I would rather ask first.

Thanks.

Bert

11 Comments

A clients uses IONOS (1&1) as their e-mail provider.

When they send e-mail from Outlook or the webmail client the sent messages don't amalgamate or synchronise: They are separate queues on the different systems.

Any ideas on how to do this or can it be done?

With many thanks.

3 Comments

We host are own exchange 2013 server (server1). This account was working perfectly.
My user also has email with Godaddy and he just migrated to 365 (server2). They gave him a program to run on his computer to install the new account. Outlook Migration Assistant. Which didn't complete. I had to delete the profile and start over. Now when I try to install the his email from server1, I get a window from Microsoft asking to log in. Instead of getting the credential screen asking for domain/user and password. I can setup email from server2 fine because Godaddy required you to sign into 365 first. I can setup his email from server1 on another computer just fine. I think they somehow they corrupted the autodiscover on his computer. I talked with Godaddy and they had no clue what happened.
Looking for any help other then deleting his user profile and starting over.

Thanks

2 Comments

I am running Windows 10, and use Outlook 365 for my Contacts and Calendar. I want to print out all of my Contacts, including all memos, but the "Memo Style" will only let me print a single entry - even though I select "Print All Pages". None of the other styles include the memos. Please help.

Thanks,

Phil

14 Comments

Administrator's Group (Security) - in our Domain the Administrators Group is not able to remove members in a Distribution Group that is used inside of outlook 2016. Help is very much appreciated. Im new to AD 2019.

11 Comments

We currently have a mail flow problem and I need help figuring out why. At first it was an issue with a backpressure switch for the hard drive threshold being met. I then fixed the drive space issue but the moving of the VHD's around to a different drive so it could merge created an issue and I had to recreate them in the Hyper-V. After that I got them back up and running, everything seems to be connecting, Outlook connects but mail isn't coming or going.

1 Comment

I have a user that needs to convert email files to pdf. They have a folder on their desktop and for the past 2 weeks have dragged emails from outlook into the folder. They are wanting a program that will convert these emails into pdf files. Is there something like that? And the other question would be if there is a software, how would it handle an attachment within the email?

18 Comments

Hi all!

We are moving our on-premise Exchange server to an Exchange 365 server. Basically going to form, users connecting to outlook.com without issue.. My question involves at least two W10pro systems with Outlook 2016 installed on them. I tried making new profiles in their mail setup (manual setup to outlook.com or EAS) and have them point to the outlook.office365.com server, but they fail trying to connect (see attachment). Their credentials are correct as they work on outlook.com and I can create a new profile on my laptop (also W10pro and Outlook 2016) that connects to the 365 server. I also tried logging in as a different user on their systems and cannot get an account to sync up properly.

Any thoughts what I can do on those systems?

Error when trying to connect Outlook 2016 with Office 365

5 Comments

I'm using Microsoft for Office 365 MSO (16.0.12527.20242) 64-bit

From Inbox, I right-click one of my emails. Then I click on "Move to Other"

The email disappeared from my Inbox. Where did it move to?

2 Comments

Outlook

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