Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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Hi there,

We seem to be having an odd issue which has become more prevalent in recent weeks whereby our PA Team, who use a shared resource calendar, input entries, invite attendees etc. however the meeting will skew in the shared calendar to another point in time either months before or ahead of the actual meeting entry. The calendar entry stays correct in the attendee calendar.

When I search for the meeting entry, I can find it at another date - the meeting format is as inputted as well as the time however, it gets inputted to a half hour slot rather than the allotted time of the actual meeting e.g. an hour if that is what it is set to. The date is whatever the entry has gotten skewed to. The image attached shows a bunch of meetings which got moved from the dates they were scheduled for to a particular day in half hour blocks - The times are actually on the meeting but all sitting in at another time.

We've raised this as a ticket with Microsoft but they aren't coming back with anything fruitful. We've recreated the diary, migrated to Exchange 2016 from 2010 (where the issue was occurring also just not as prominent), removed and re-added the diary delegates, upgraded MS office versions etc. but nothing is working.

Any ideas anyone?

Thanks in advance.
We have exchange 2016 and users are unable to set out of office using outlook they can however use webmail and it works no problem at all. Exchange is 2016 single server and client outlook is 2013 and 2016 any help will be appreciated.
I have two buttons on a access form one selects the outlook calendar and one selects the outlook inbox.I am looking for the most efficient way to toggle between views with using the existing outlook object if not create a new object.
When opening Office attachments in Outlook 2016 (32-bit and 64-bit), we receive the prompt "You should only open attachments from a trustworthy source..."   I wanted to know if this prompt can also be set up so that when we receive PDFs and emails, we get the SAME prompt?

Please let me know.  Thanks.
We have a 2016 RDS terminal server environment. We set Outlook to work for all users off of cached Exchange mode, but no we can see that some users are missing unread emails that are older than a week. To explain it another way, whenever the click on their Unread view they are only seeing emails from the current week and not past weeks. If they then search for a user under Unread they see all the unread emails from that user.

Do you know what could be causing this?
Hi All,

Recently i delegated one user mailbox. It is showing under my mailbox in outlook. but i can see only inbox items.

is it possible to add delegated user sent items on my outlook.
Office365 with 2 seperate domains approved.
Both domain have run aprox a year before being DNS pointet på 365.
One domain works fine and all older folders loaded in via .pst shows correct.
The other domain has 2 emails, one works fine but the other only shows the subfolders context in owa.
I have tried looking at the permissions with powershell and everything seems fine.
Microsoft Exchange Online Powershell Module
I tried creating new profiles and logging the account in, also on different client pc's but still no context on subfolders.

Further the 'Inbox' wont change name according to the language, sent etc folder renames fine when changing timezone on first log-in to owa. Alle the other emails on both domains this has worked fine.

All mailbox in outlook is set to recieve all emails and not just a year back.

There is a Business Premium Licens to the account, so it should have the nessasary permissions and program access.

Both owa and outlook can send and recieve emails.
Home user getting a new PC and wants to avoid the extra expense of Outlook Business.

Has a gmail but may need to look at historic emails ...

Is there a viewer?

There is for Word and Excel ...
I have an excel file with Name email address and html file location.
I need to automate this process.
i.e. Send email based on the email address and html content in the email.
I've seen this issue pop up on a second machine, so now I'm just a little puzzled. Is there any known correlation between the HomePage registry key and Office 365? Checked out a W10 machine one time, everything functional, internet connection just fine, only that Microsoft services are inaccessible. Outlook and SfB do not succeed at connecting, and navigating to O365 portal in browser immediately results in connection reset.

Ran malware/security scans and only thing of note was the HomePage registry key. Specifically under: HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel. Deleting or modifying this key's value and rebooting sometimes succeeds in restoring the connection, but it's inconsistent. Anyone ever experience this?
Hello -

I'm new to Access and hoping someone can assist.  We use Access for a project tracking database.  Individual records have a project title.  We also use Outlook calendar to track project time.  For example, you would see an appointment from 8am - 10am for project title:  System Maintenance, which matches the project record in the database.

What I'd like to do is have a macro that the project managers could run at the end of the month that would scrub their Outlook calendar and add the project name, date, and sum of time to a table.

Is this possible?

I have a new system installed:
1 single server 2019 with Exchange 2019 and  internal AD "stsgroup.local".

New clients with Exchange 2019.

When I open Outlook to connect to the exchange server, it ask me to enter credentials for a microsoft account, se picture. Why is this happening?

This is exactly what I do at the client:
1. Start outlook first time
2. Choose "show advanced options" and then "manually options"
3. Choose  "Exchange"
4. Popup about MS-account occurs. Close it with the X.
5. Get an error about something went wrong. Click on retry.
6.  Popup about MS-account occurs for second time . Close it with the X.
7. Wizard finish with message "Account is setup".
8. Outlook asks for password in the lower right hand of the screen.
9. Restart Outlook.
10. Now it works!

I have tried from WIndows 10, as well from a server 2019 (remote desktop) and for several users. Same problem.
So now I am lost. Could it be something wrong with the autodiscover?

I had earlier some problems with the certificate and autodiscover, but that part seem to be solved now:

Thanks in advance.
I had this question after viewing Users getting message, Server Administrator has Limited the Number of Items You Can Open Simultaneously.

One of my clients has several users with the Outllook for O365 client on Windows 10 Pro desktops under an Office365 Business Premium subscription.  For a long time now they've been using a shared calendar to manage their restaurant bookings.  The shared calendar has a recurring event and to make a booking they edit/save the entry for the specific day required.

All was good until last Friday 7 February when they can no longer save the updates.  Now getting message 'Server Administrator has limited the number of items you can open simultaneously. Try closing messages you have opened or removing attachments and images from unsent messages you are composing.'

Can an expert shed any light on this message and perhaps how I can go about finding what the limit is that's being exceeded and from there how to fix?
There is a secretary that has full delegate permissions to a mailbox. When the secretary sets an OOO for himself, it also sets for the other mailbox he has rights for.
Hello everyone - This is actually my first time posting from the team.  I appreciate any and all suggestions and guidance and will answer any questions as quickly as possible.

We have a client who was running an SBS server with exchange 2010.  I was enlisted to migrate them from 2010 to 2013 and then ending up on 2019.  This involved the upgrade and introduction of a number of other servers.  Here is the background.... During the migration from SBS/2010 the server failed and booted into recovery after a reboot.  We didn't spend much time on repairing as only a handful of mailboxes were impacted.  We pulled them from restores and did uploads to newly created accounts on the 2013 server.  I of course had to do a good bit of cleanup in ADSI after the failures and during the installation of exchange 2019.  As of this past weekend all the mailboxes were moved from 2013 to 2019.  Everything was updated and tested to assure functionality.  Now here is the confusing part --- rather than change all the current firewall rules and etc, we just switched the IP addresses.  Once the moves were complete I changed the IP on 2013, did a DNS flush/register DNS, reboot and did the same on the 2019 server, with it now having the static IP of the previous 2013 server.  Monday 7 am everyone comes in and there are random results across the board.  The folks who had email setup on their phone since the 2013 migration just started working no problems.  The better number of users were prompted to …
Exchange server with several domains due to business name changes and several mergers over the years. My question is how to configure incoming email to show up in the users Outlook inbox depending on which email (domain name) they're sending to. For example, user@domain1.com was the default format. Over the years the names of the business changed to user@domain2, later user@domain3.com. I'm now getting ready to make the default domain @domain4.com. I've configured everything, tested and email is working fine. I changed the default domain to @domain4.com.

Is there a way to have the original sent to email show up in users inbox. For example, if I send an email to user@domain1.com, user@domain2.com, or user@domain3.com it always shows up to the end user as coming from user@domain4.com. The end user would like to know which email the sending is sending to rather than receive all emails appearing to come from the default domain (@domain4.com).
Outlook 2016 in on-line mode works fine.  Outlook 2016 in cached mode will not show new items in the Inbox when they arrive.  A new Outlook profile has been created but it did not make a difference.
When I open and read emails in Outlook O365 (desktop) with zoom set to 100%, it's too small. I'd like the zoom to be permanently set to 120%. Currently it's 100% and apparently resets back to 100% even after I change it. It's too small and the text is difficult to read.
I'd like VBA code so that whenever I enter Outlook, my magnification is set to 120%.
Whenever I open an email, my magnification is set to 120%

We would like to backup all our data in Office 365.

We plan to back this up to a large external hard drive.

We have one user with Office 365 Business Premium and a few others with Business Essentials.

On our Windows 10 PCs we have Outlook pst files stored and synced with Office 365.

We mainly use Outlook through application on PC for emails, calendar, notes, etc.

We store files saved using products such as Word, Excel and Powerpoint locally on our PCs.

Recently we have started using Microsoft Teams and Planner and have a few teams and plans created.

We have not implemented any other product yet such as SharePoint for example.

1. Is there a way of backing up everything at once in Office 365?
2. What would you recommend we need to backup?
3. How do we go about backing up our Office 365 data?

I have an app that runs in Outlook to extract file attachments. For this to work, the user needs to log into the computer with Outlook opened. The problem is if the computer reboots for updates or power issues, there is no one to log onto the computer and open Outlook.

Is there anyway to get Outlook to open when the computer is rebooted if no one logs in? I would have to get Outlook to open and to use the person's Outlook profile even though they have not logged in yet.

I'm not to hopeful that this can done but I figured I would ask.
I would like to create a search folder in outlook that would count the unread emails in all subfolders except the junk and deleted folders in the inbox.I am having trouble assigning the criteria to the add search folder
When I try to send a link to an email recipient to download a file from  Adobe Cloud, I get the message that I am not signed into Acrobat.   I am signed in.   I also closed and restarted Outlook with the same result.
Hi Guys,

We have recently implemented a new 2016 Exchange server that will be taking over from our current 2010 one.  It's in a sort of hybrid configuration at the moment with just the mailboxes needed to move across.  However, before pulling the trigger and moving them all over I have been testing with one account.  At the moment it's not working as I had anticipated.  What I have proven so far is:

Mail from 2016 mailbox --> 2016 mailbox ... works

Mail from 2010 mailbox --> 2016 mailbox ... doesn't work.  
 error:       #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##  

Mail from 2016 mailbox --> 2010 mailbox ... doesn;t work.  No bounced message or error

Mail from 2016 mailbox --> External ... works

Mail from External --> 2016 mailbox ... works

Mail from 2010 mailbox --> External ... works

Mail from External --> 2010 mailbox ... works

Mail from 2010 mailbox --> 2010 mailbox ... works

This in itself is not a major issue, as it indicates that everything would be working fine if ALL mailboxes are moved over on 2016.

However, my problems is that when I create a new profile on my desktop for the user that has been moved to 2016.  Outlook doesn't connect.  I get a :  Exchange users "the set of folders cannot be opened"  (Outlook 2016)

I feel I must of missed a vital step, and was hoping someone could perhaps point me in the right direction

Hello Team

Following below is the code which I have written to trigger and generate emails within access along with PDF attachments.

The issue have is,,  sometimes when the users choose not the send the email and cancel the dispatch of it, the send action does get cancelled but when the email closes and focus returns to Access, the application freezes and the user cannot release Access from it's frozen state and then has to carryout a Ctl Alt Delete action.

Private Sub cmdSendEmail_Click()

If Me.Dirty Then

MsgBox "Please save audit record before proceeding with sending email.", vbExclamation, "Save Audit Alert"

Exit Sub


On Error GoTo Send_Click_Err

    DoCmd.SendObject acReport, "RptNewBusnFeedbackV2", "PDFFormat(*.pdf)", Form_FrmNewBusAudit_Bus.RepEmail.Value, Form_FrmNewBusAudit_Bus.ManagerEmail.Value, "", "Plan Audit, New Business Feedback Form" & " - " & Form_FrmNewBusAudit_Bus.User.Column(1) & " - Audit ID: " & Form_FrmNewBusAudit_Bus.ID.Value & " - Group: " & Form_FrmNewBusAudit_Bus.GroupName.Value & "   " & Form_FrmNewBusAudit_Bus.GroupNumber.Value, "", True, """"


    Me.txtEmailSentDate.Enabled = True
      Me.txtEmailSentDate.Value = Now

End If

    Exit Sub

    MsgBox Error$
    Resume Send_Click_Exit

End Sub

Open in new window

As mentioned, the error doesn't always occur and as yet I have not been able to see a pattern that highlights the possible reasons of why it occurs.  

Just for reference, the code is executed with the Citrix operating environment.

Any advise provided will be must appreciated.

Thanks in advance.

Complete new installation of servers and clients.

One single server with Windows Server 2019, containg AD and Exchange server 2019.
Clients are WIn 10 Pro, joined to domain, with Outlook 2019.

Internal domain name is stsgroup.local, to late we realized that a public domain name is best practice theese days. But now we have an internal one...

When Outlook clients are setup for the first time, the following message are shown:

As you can see, they try to use the internal domain name and therefor the warning is issued.

The certificate is a SAN, with autodiscover.domain.com,  webmail.domain.com and mail.domain.com. It is installed on the server.

I have changed all of the URL:s for the virtual dir. to https://webmail.domain.com/...  

Split DNS are configured, so in the internal dns autodiscover.domain.com and webmail.domain.com are pointing to the internal ip of the Exchange server, i.e.

The external DNS are pointing to the public IP of the Exchange server.

I have read several posts about this, but it still fails.

Please help.






Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.