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Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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I have a Windows 10 system  where I use Microsoft Outlook to manage my email. A couple of months ago I noticed that I can no longer follow links contained in the email messages I receive. Instead, when I click on the link I get the following message:

Can anyone tell me how to fix this?
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A user erroneously deleted ten folders containing only contacts, from the companies Public Folders mailbox. Restoring the folders with Outlook or Powershell brings the folders back.....but no contacts! After going back and forth with support over the last five days, they say that it was all permanently deleted. They claim the retention policy does not include the Public Folder mailbox and they are gone forever. I find this a bit hard to believe. I was notified by the user the same day it happened so it has only been five days now. Is Office 365's backup of PF really that weak?
i installed a server2016 essentials (new) my existing client PC is windows 10pro, it was previously joined to a sbs 2012 and outlook 2016 worked well. I demoted the PC to a local account and then re-joined the new domain. now outlook wont autodiscover my external provider supplying managed exchange services. (outlook 2016 can only autodiscover)
OWA Works fine and my laptop working via a non domain workgroup all ok too, if I revert to the server sbs2012 all ok too, so something points to the route through the domain to the external autodiscover.  Any suggestions appreciate
I have some Code on our Intranet that Syncs Employee contacts with the Users Outlook Contacts.

The code has been working great for On-Premise users for years. I am testing the Migration of users to O365. When The user used the code below while still residing in the On-Premise server it works great.  After the Migration the code fails with 'Object reference not set to an instance of an object.' Though I'm still working with the WebTeam on what line the Error is coming from.

When using EWS what is the Flow for how it knows where the mailbox resides?  It would be great if there was Minimal Change to the Code.

I have converted other code that accesses the Office 365 Server Directly through EWS, though I would assume it would have an issue finding an On-Premise Mailbox.


        Private Const ExchangeURL As String = "https://On-PremiseServer/EWS/Exchange.asmx"
        Private Const ExchangeUserName As String = "UserWithImpersonationRights"
        Private Const ExchangePassword As String = "UserPassword"
        Private Const ExchangeDomain As String = "AD-Domain"

        Private Function GetEWSConnection(ByVal UserEmailAddress As String) As ExchangeService
            Static EWS As ExchangeService = Nothing
            Static LastUserEmailAddress As String = String.Empty
            If UserEmailAddress <> LastUserEmailAddress Then EWS = Nothing
            If EWS Is Nothing Then
                EWS = New 

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I have 1 user in a 100 mailbox environment that is having this issue.  On prem Exchange 2016 server.  User has Office 2016 with all updates.  He is asked for the password every few seconds.  It will still connect and work, but keep asking for the password.  If i set him up in Outlook under his username on any computer that has Outlook 2013, there is no issue.  If I set him up on another computer that has Office 2016, he has the exact same issue.  But, the normal user for that PC, does not have the issue.  I've tried everything in here:  https://www.easypcmod.com/windows-10-outlook-2016-issues-connecting-outlook-com-random-crashes-repeated-credential-prompts-troubleshooting-guide-452 with no luck.  I've reinstalled Office, recreated the profile, etc as well.  Ran SFC /scannow....
Hello all,
previously I was able to see the recent files when i am about to attach a file in outlook.
now i am not, i click on attach file, and the browse window pops up.
is there a way to enable that again ?
i am using outlook 2013 (15.0.4832.1000)
I am banging my head against the wall on this one. I know I am missing something. I can search an email in the inbox, BUT I cannot scroll to that date and time and find it. Any ideas?
When attempting to save multiple attachments from an email nothing happens. As seen in the screenshot I can select multiple attachments but the will not save locally or to a network share. I can save single attachments with no problem. Anyone know what the issue is?
In Outlook there is a GPO to empty deleted items with leaving Outlook.
What about Shared Mailbox : How to achieve this ?

GPO ? or PowerShell ? I did not find anything about this. (exchange 2016 on premises)

There are two users in the organization
one user is windows 10 and office 365 - he cannot open his Outlook 2016.. he is getting this error " your mailbox has been temporarily moved...." (pic 1 ) . deleted the profile and added another one .. it seems to work.. but when i close outlook and go back in .. it is giving the same error. also repaired office 2016. still no luck . any ideas?
second user has windows 10 and office 2016 - he also had the above same error and when i deleted his profile and added another one. getting this error while setting  his mailbox -- "log onto exchange activesync mail server ....... cannot be found " (pic 2 ). i cannot setup his mailbox again.
any ideas as how to resolve this issue.
we host our exchange server 2010.
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Certain Outlook 2016 Calendar meetings seem to disappear on user's calendar.  However, the meetings that disappear are mostly reoccurring meetings that appear on other calendars, but not the user's calendar.  I tried to rebuild the Outlook profile, tried an Office repair, and tried to uninstall and reinstall Outlook.  However, none of those attempts have resolved the issue.  Any thoughts or suggestions to a possible resolution?
A user reported that they are receiving multiple credential prompts on their Windows 10 PC in Outlook 2016 for other user mailboxes which he has full access to within Exchange and they are configured to auto mount. Another user in the organization with Outlook 2016 is also configured with full access to one of these mailboxes and does not receive any prompts for it. I began to suspect it was something within his Outlook profile or his mailbox however after making a test user and assigning full access permissions to one of these mailboxes I am seeing the same behavior in Outlook 2016 from my PC.

1. Ran the Outlook Autodiscover connectivity analyzer test and it came back healthy.
2. Cleared the user's credential manager on the PC
3. Putting in the correct username/password for the user mailbox they have full access does not stop the prompt even after confirming the credentials work in OWA
4. Confirmed he was not manually mapping the mailboxes in the Outlook profile configuration
5. Ran an online repair of his office suite.
6. Created a test user account and assigned full control to one of the mailboxes giving him the prompt for credentials and I experience the same behavior.
7. Toggled full access permissions off and back on
8. Disabled and reenabled inheritable permissions in AD
9. The user that reported the problem also has a Surface Pro with Outlook 2013 and he does not get the credential prompts on the Surface.
10. Even though the …
One of my clients using Office 365 (E3), direct with Microsoft, not through a 3rd party such as GoDaddy.

Now, this morning CEO's PA reports that when she opens his Inbox and Calendar in Outlook (2016, Cached Exchange Mode and she has Full Mailbox Access) both show as empty which she (and I) know is wrong.

So I logged onto http://portal.office.com as the CEO and eveyrthing is as expected, data in both Inbox & Calendar.

I log onto his desktop session (Citrix XenApp 6.5) and open Outlook and I get the following pop up:
Microsoft Outlook
Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name.  The Microsoft Exchange information service in your profile is missing required information. Modify your profile to ensure that you are using the correct Microsoft Exchange information service.

So I fire up the Mail Control Panel and cannot get into the Server Properties of his existing Mail Profile (which I know was working last week as I had to troubleshoot an issue for him). So I go to create a new one. I use the automated connection and it pops up with this:
1.jpgIt has picked up his Primary SMTP address which is also his Office 365 username without fail but that is not the server name I expected. Checking online and that server name is part of GoDaddy's Office 365 …
Hi, for some reason Outlook has started prompting users for a password and automatically populating the username box with username@domain.local

No matter what we do it will not accept the password, I've changed it to username, domain\username, email address but nothing works and the password box comes back each time.  The strange thing is emails still continue to send and receive when you cancel the login box.

All the PC's are running the most up to date versions of either Office 2013 or 2016 and Exchange 2010 is also up to date.

Sure it's an authentication setting somewhere in Exchange but I'm struggling to find it.

Many thanks for your help

Cannot figure out how to disable the backspace key from archiving instead of simply deleting an email!

Did anyone figure this out?
When I do standard searches within Outlook 2016 for a laptop serial number (for example using the serial number PF0XMLU82) Outlook never finds emails sent from CDW which include this serial number.

These serial numbers within the CDW emails are listed along with other leading alphanumeric numbers (such as S20HD005GUSPF0XMLU82).

When I do these searches I am specifically searching for these CDW emails and I need them to be included in the Outlook search results!

How can I refine or fix this issue with Outlook 2016 so that when I search my Outlook emails for the serial numbers it will list emails that contain this serial number even if there are other leading alpha numeric numbers included before this serial number?
all our laptops with outlook works fine when in the office but when take offsite the outlooks wont connect and constantly ask for the user name and password.

even though when we run the Microsoft testconductivity  all tests pass ok when run on the laptops externally
Hello All,

We have a strange issue here.
Some users see strange chinese characters in Outlook / Excel.
When they close outlook and reopen it, the chinese characters are gone.
I already checked the Office Languages + Keyboard layout. Both are fine.
Have anyone any idea whats causes this?

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We have a Windows 2011 SBS server.   We never used the Exchange built in but it appears that our Outlook 2013 on the Windows 7 desktops have an ost file setup and the old external pop3 email we used with a small ISP for email.
We are switching to Office 365 shared Exchange and getting rid of the pop3 email.  We have setup the users in Office 365 admin portal.  Have exported the Outlook pst files on the individual users Outlook 2013 desktops.  We uninstalled Office 2013 from the desktop.  Downloaded and installed Office 2016 from the Microsoft Office 365 portal.       when starting Outlook 2016 on the desktop it tries to connect to the ost file we never used on SBS server and also the old pop3 email.   Do we need to delete the user's Outlook Profile and create a new one?  How do we do that and will it cause a problem with the users internal network login?  Will Windows SBS server try to force internal use of the Exchange built into it?
Do we need to actual remove the user from active directory in the Windows SBS console or can we just delete the Outlook profile   As I understand it things need to be done in  the SBS console or it may affect the whole server and network
I recently started using Outlook again, and see that the email inbox is separated by years in the folder pane on the left. I do want my email to be listed chronologically, but I don't want to see all the years listed on the left (see attachment). Is there a way to hide them or collapse them? I don't remember seeing this the last time I used Outlook. Thanks.
I will be installing a Windows Server 2016 Essentials server to replace an existing SBS2011 server.  They will use Exchange Plan I and II and Outlook 2010/2013/2016 clients.  When I install W2K16 Essentials I will need to configure DNS entries to so Outlook can successfully authenticate, etc.  Exchange autodiscovery needs to be setup correctly so that each Outlook client successfully authenticates and maintains a connection to their hosted mailbox.  I am looking for the steps necessary to setup the local DNS entries.  Your feedback is appreciated.
Hi There, I am using below code to send mail automatically from excel which has some range of data to b sent. I want to send mail to many recipients in To and CC, where should I modify, below code is working fine to send email to my own id: also this mail goes everyday and the date in the subject line should automatically consider current date of every day.

 Sub Mail_Sheet_Outlook_Body()
     Dim rng As Range
     Dim OutApp As Object
     Dim OutMail As Object
     With Application
         .EnableEvents = False
         .ScreenUpdating = False
     End With

     Set rng = Nothing
     Set rng = ActiveSheet.UsedRange
     'You can also use a sheet name
     'Set rng = Sheets("YourSheet").UsedRange

     Set OutApp = CreateObject("Outlook.Application")
     Set OutMail = OutApp.CreateItem(0)

     On Error Resume Next
     With OutMail
         .To = "kausalya.durgale@accenture.com"
         .CC = ""
         .BCC = ""
         .Subject = "Service Check 12-01-2018,NEED YOUR CONFIRMATION by 01:30 PM IST "
         .HTMLBody = RangetoHTML(rng)
         .Send   'or use .Display
     End With
     On Error GoTo 0

     With Application
         .EnableEvents = True
         .ScreenUpdating = True
     End With

     Set OutMail = Nothing
     Set OutApp = Nothing
 End Sub

 Function RangetoHTML(rng As Range)
     Dim fso As Object
     Dim ts As Object
     Dim TempFile As String
     Dim TempWB As Workbook

Add new account. Enter email. I keep getting the "Internet Email" dialog asking for the password. Then I get "Your IMAP server wants to alert you to the following: please log in via your web browser" Did that. No difference.

gmail settings: POP is off, IMAP is on. Less secure devices OK. Password confirmed a billion times.

I have authorized the device.

Using Outlook 2013 with Office365. Large groups of email are missing. In the inbox sorted by date descending there a re big gaps of mail missing. Last month had quite a bit missing, more missing from the month before, then large gaps of many months with no email at all, then some from a year ago, then some from a couple years ago. Did the restore deleted items from the inbox and that restored a lot (mostly recent from the last couple of months)

Also receive this same O365 account to an Iphone and an Ipad.

I suspect it might be IOS device since I had a similar problem a while ago but in that case you could watch the email go away.

Any suggestions would be greatly appreciated.

Thank You






Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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