Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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We have had an instance where some of our customers have received emails that are purported to be from my organisation. Upon checking of the email internet header there are a few questions that I have:

1. Is a user able to edit an the display name of an email so that it shows whatever hey want? eg. change it from "David Smith" to "User@abc.com" ?
2. How and where is the display name and the email address tied to the display name shown in the internet header of an email?

Expert Spotlight: Joe Anderson (DatabaseMX)
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Expert Spotlight: Joe Anderson (DatabaseMX)

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Team, need you help in below:

I want to restrict emails being sent from our internal sender within internal enviornment or external domain that matches certain criteria.

The criteria is: ANy email with attachment where the attachment has any matching properties (basically we are testing Azure Information Protection labels. so any email with a specific label) should not be blocked from going outside and should be blocked even from sending it to other user of the same domain.

So, I have created a rule (attached   Rule for attachmentpic) but it does not seem to work
My customer uses a hosted exchange service, We previosuly had an email address called kim@thedomain.com for a user called Kim Smith. That account was deleted some months back.

We now have a new starter also called Kim  and we have set up a new email account for her which is working fine.

However when she send and email to the compmany director it is displaying as if it has come from  Kim Smith rather than Kim Jones.

Why is this. Is it because he has a contact in his Outlook that says Kim Smith has an email address of kim@thedomain.com or something else.

I know we could create the mailbox address to include her surname but we want to keep all the email addresses consistant with just their first names.

Any ideas?
If we migrate outlook drives via recover point on SAN

Will ost files will be double downloaded of users
Is there a way I can view a users Outlook contacts by way of Exchange?
I have a customer that is using a very, very slow internet connection and uses desktop Outlook 2013 in conjunction with Office 365. Her Outlook gets stuck "Updating Inbox" with something that is 4GB. In her desktop Outlook 2013 I can easliy sort by message size but it down't really help me to do it there. I need to be able to sort her inbox in the Outlook 365 Web to see which email is choking her. Office 365 Outlook Web doesn't have many view options. Can it be sorted by size?
Outlook 2016 (connecting to Exchange Online) is slow to send emails.  Emails I create and send will sit for a good minute, before finishing and disappearing off the screen.  I thought it was my older computer, so I upgraded to a new machine, and its still the same.  Looking for some help.
Is there a way to remove "Groups" from the ribbon bar in Outlook 2016 through Group policy or other means?

Here is an image, which I can manually remove:

I need help with Outlook Password prompt issue!!

Outlook 2010 connected to Exchange Server 2010 always prompts to enter password whenever we restart the Outlook. It only happens on one user PC.

I tried performing the steps below but nothing works, when I restart my PC and open Outlook it again prompts me to enter password.

1. Cleared cached passwords.
2. Renamed Outlook .ost file.
3. Deselected the "Always prompt for logon credentials" check box.
4. Turned off Outlook Anywhere by unchecking "Connect to Microsoft Exchange using HTTP"
5. Created New Profile in outlook.

Is there any other way that we can stop this happening?

I have emails being shown in Outlook WEB App but not in my Outlook.  I have removed all my Outlook rules but the issue still happens.  

Please advise what could be wrong.  

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I have a guid in a reply email that is send. Sometimes it is deleted when it come back in our inbox mail box.
How to managed to avoid this. I have thought about hiding the string or place it somewhere else.
Anyone could help me figure out a way to manage this issue?
Thank you!
Hi All,

As per the vulnerability test I have to make the below  changes in exchange server 2010

 I have gone  through Google and other articles but didn't get any clear picture .Now my  concerns  is will it  make any serious impact after I make  the changes.
Is it required upgrade exchange server (Enable TLS 1.2)and there is any issue on client connectivity

Exchange Server : 14.3 build 123.4)
Server : server 2008 R2
Client : windows 7 SP 1 and Outlook 2007

1. "Disable insecure TLS/SSL protocol support
Configure the server to require clients to use TLS version 1.2 using Authenticated Encryption with Associated Data (AEAD) capable ciphers."
"Disable TLS/SSL support for RC4 ciphers
2.Disable TLS/SSL support for 3DES cipher suite
3.Disable TLS/SSL support for static key cipher suites
4.Configure the server to require clients to use TLS version 1.2 using Authenticated Encryption with Associated Data (AEAD) capable ciphers.
5.  Disable SSLv2 protocol support in Microsoft Windows
6.Disable SSLv2, SSLv3, and TLS 1.0.
7.Stronger Diffie-Hellman Group
Dear Outlook 365 Experts,
We would like to remove the "RSS Feeds' and "Search Folders" folder in our Outlook 365 client for all users. Any thoughts on removing this for all?

I have outlook 2010 client  I need to remove emails  of last year in his  inbox to an archive folder or some other  folder in his outlook

They are 10000 emails

It is shared mailbox where mailbox is hosted in office 365

Does that mailbox has by default archive folder or can I create outlook rule or new folder

Will out look rule   work even outlook is closed

We don’t have on premise exchange
I have code that runs through and finds an attachment in Outlook. It takes a long time due to the fact that I have a lot of emails in my inbox. The problem is that, for some reason, the search starts with the oldest emails in the inbox. Why is this? Is there a way to make the search begin with the newest emails?

Sub GetAttachmentFromInbox()

 Dim ns As Namespace
 Dim Inbox As MAPIFolder
 Dim Item As Object
 Dim Atmt As Attachment
 Dim FileName As String
 Set ns = GetNamespace("MAPI")
 Set Inbox = ns.GetDefaultFolder(olFolderInbox)
  For Each Item In Inbox.Items
    For Each Atmt In Item.Attachments
            If Left(Atmt.FileName, 11) = "JAN_-_Sales" Then
            'FileName = Range("COFolder").Value & "\" & Atmt.FileName
            MsgBox FileName
            'Atmt.SaveAsFile FileName
            Exit Sub
        End If
    Next Atmt
 Next Item
End Sub
Hello Outlook 365 Experts,
Is there a way to include the Free/Busy information when you over over a user's name within Outlook 365? currenty we have this set to:

Job Title

Is there a  way to import outlook 2016 calendar into  word 2016
No New mail inbox view on local outlook client and no new mail to view in OWA. But can see the new mail on his iPhone only.

but the exchange server is saying new mail has been delivered successfully delivered.

I have spent hours looking at this issue that started for my users a couple of weeks ago,

In Outlook (we are still using 2010, with Exchange 2010) the users keep getting the message MailTips could not be retrieved
I have enabled Outlook logging, this is one of the mailtips logs:

2019/10/01 19:27:05.962: Attempting preferred URL
2019/10/01 19:27:05.962: Request to URL: https://exchange.domain.co.uk/EWS/Exchange.asmx
2019/10/01 19:27:05.962: Request action: http://schemas.microsoft.com/exchange/services/2006/messages/GetServiceConfiguration
2019/10/01 19:27:05.962: Request XML: <?xml version="1.0"?>
<q:Envelope xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/"><q:Header><ex12t:RequestServerVersion Version="Exchange2010"></ex12t:RequestServerVersion></q:Header><q:Body><ex12m:GetServiceConfiguration><ex12m:ActingAs><ex12t:EmailAddress>TestUser@domain.co.uk</ex12t:EmailAddress><ex12t:RoutingType>SMTP</ex12t:RoutingType></ex12m:ActingAs><ex12m:RequestedConfiguration><ex12m:ConfigurationName>MailTips</ex12m:ConfigurationName></ex12m:RequestedConfiguration></ex12m:GetServiceConfiguration></q:Body></q:Envelope>
2019/10/01 19:27:05.962: Sending request
2019/10/01 19:27:05.993: Request sent
2019/10/01 19:27:05.993: Response error code: 00000000
2019/10/01 19:27:05.993: HTTP status code: 0
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I did a repair and optimization of Outlook 365 database (pst), because I had search problems. After the repair I proceeded to the reconstruction of the indices.However it is already doing the reindexing two days ago, but the information from the outlook is still  missing about 150 000 items.
Is there any way to make indexing faster?

best regards
New computer
Setting up a gmail account in Outlook 2013

it keeps prompting for a password
password is correct
I can log into the gmail account with a browser from thisnew computer, his forward pop/imap setting is enabled in his gmail account
on his old computer these pop and SMTP setting work just fine
Outlook for Office 365:  e-mail messages will not open when double-clicked(one client machine affected - i5 PC running Win7-64Pro).  
When an email is double-clicked to open, it opens minimized to the task bar.  It give no indication to the user that the mail message was opened; also, the message cannot be restored to the desktop for viewing - only  maximized or minimized.  

Note that when outlook is started in safe mode, email messages will open as expected when double-clicked.  I am  unable to resolve this issue.  The user must run outlook in safe mode in order to be able to open messages and work with their mailbox.

The following steps taken so far:
verified latest windows and O365 updates installed
computer restarted
All add-ins disabled
rebuilt ost file
created a new profile
performed online repair
reinstalled O365

Our O365 partner seems to be out of ideas.  So I'd greatly appreciate inputs, suggestions for further troubleshooting.
I am using Outlook 2016 and every time I closed the app I get a dialog box similar to this:
Outlook SyncI do not know why the Synchronizing subscribe folders.." appears or how to get this to stop.
We have a client that receives dozens of email per day and most of those important emails are going into their junk folder.

We have tried the following with no luck:

Added Users and Domains to the Safe Sender's list
Checked Blocked Sender's list - No important Sender's block
No Automatic Filtering - Checked
Checked Rules - No conflicting rules

Unfortunately, their current email provider has very limited functionality and you can't white-list or black-list.

Suggestions will be appreciated.
In outlook I use this code to select a folder

Would like to set it as a prompt Yes/No that if I click yes it selects the folder Drafts\Process Eblast and if i hit no it goes to the file picker

    MsgBox "Select Email Folder Recommend Drafts\Process Eblast\"
    Set ofldr = Session.PickFolder

Minor issue but would be a great time saver







Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.