Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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Outlook 2010 and Gmail on the Web - And an Iphone - If I want all my contacts from Gmail to Outlook to my Phone to all synch - Can I add the contact to Outlook and it will Synch up up to Gmail which will then Synch to my Phone?

Or do I need a 3rd Party tool to Synch from Outlook to Gmail which will then Synch to my phone.

Thank you
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How do you give a user full mailbox FOLDER access of another user without managing the permissions in Outlook, so via powershell as an admin.


Set-MailboxFolderPermission -Identity William.Tell:\Inbox\SharedFolder -User Joe.Smith@contoso.com -AccessRights Owner wont allow the Joe Smith to expand the folder.

I don't want to give Joe Smith any access to view any other content other than whats in that specific folder.

Thanks in advance
I have a new computer and can't get iCloud to sync (or even setup to sync for that matter).
I've installed office 365 personal on it. The computer is W10 Pro, Office Version 1811 Build 1102920108 click to run.
My understanding is that this is 2019

iCloud system requirements say 2007-2016.

When i try to select the sync with outlook when setting up iCloud I get the following error.

Outlook configuration problem
Setup can't continue because outlook isn't configured to have a default profile. Check your Outlook settings and try again.

there is a default profile and in Default apps all protocols that outlook can use are set to be defaulted to outlook

I think i need to install Office 2016 but cant find a way to do it from my microsoft account.  The only option for office 365 install is 32 or 64 bit.
When 2016 was out there was a way to choose to install 2013 if memory serves.

Can anyone tell me how to download and install Office 2016 from my Office 365 personal account (or pro if nothing else)

Secondly, is anyone successfully syncing Outlook calendars and contacts with iCloud?
There are multiple ways to add an extra mailbox to Outlook. The methods I am aware of are:

1. Auto mapping - Grant full access to a mailbox in Exchange and the mailbox is added automatically in Outlook.
2. Add the mailbox as an extra account in Outlook (options -> info -> add account).
3. Use the "Open additional mailboxes" in the E-mail profile.

I've never found clear explanation when to use a certain method and when not and what are the (dis)advantages of each method. Can somebody point me to a website that explains this or explain this to me?
i have a Exchange 2016 Installation (Hyper-V) I would like to connect from external via Outlook Pop account to get ans send the mails. What do i have to do to make it possible?

I have permission to an O365 shared mailbox.  How do I connect to the shared mailbox on my Outlook app on my Android phone?

We're creating a DR location and i have a question about email. We currently use O365 along with a hybrid on-prem Exch 2013 mail server where we create onprem users/mbxs and then migrate to O365 cloud. We use onprem ADFS to auth. This setup is current and will not change at current production site. (wasn't involved in design but it will remain)

In the event of DR scenario, i will redirect external STS DNS A record to now point to DR location (as well as create an internal STS for DR site) to work with DR onprem ADFS server (we will use DR location ADFS, not Azure in cloud) to authenticate users. This part i believe is correct.

My question is the external and internal autodiscovery DNS A record. I know this is used for initial user Outlook setup, but i don't plan to be ready to make new users in the event of DR scenario. Only planning for short duration at DR location before moving back. (perhaps optimistic :) but this is the plan)

I will not have a hybrid server at the DR location. So - I don't need the autodiscovery DNS A external and internal record as it will have nothing to point to, and is not then needed for this temporary time, correct?  Am i wrong?  and if so - what's the autodiscovery purpose at a temp DR location and what would it point to without a hybrid server at DR?

Any link to confirming information would also be appreciated. Thanks guys/girls!
Hello fellow Experts Exchange members:

I have one user who reports that she often sends the same Word document (updated constantly) to the same users.

She reports that recently the recipients reported that the Word documents they received are missing text and have lines out-of-order.

I have attached a screenshot of the original document and the document the recipients received.  (Text has been blacked out for privacy, and missing text on the received document is indicated by brown squares).

All of the users are in the same mail domain handled by the same Exchange server, and no other users have reported any issues with Word attachments missing information.

The user attaches the Word document using the "Attach Item" button in a mail message in Outlook and not using the "Send As" button in Word.

She reports that even test messages sent to herself are missing text, but she has not experienced any other issues with her computer.

I have reviewed the event log entries on both her computer and the Exchange server but have not discovered anything suspicious.

Have any Experts Exchange members experienced a similar situation and could offer pointers on the resolution?


I am running Office 365 ProPlus (version 1808) and after installing updates yesterday my Outlook search has stopped working. When i try to do a search i get the attached message:

Outlook Message
I have confirmed that Windows Search is installed and running (set to Automatic). Going into Outlook Options\Search, Indexing Options is greyed out and The Upgrade Search button takes me no where.

Outlook Options
My machine is a Windows 10 Enterprise 1809 - Any ideas about this?
One of our computers has Outlook 2010 and email is a .ost file, but when archiving today, I had it set up a new archive called Archive -2019.pst.  How do I get that set of Archive folders to appear in Outlook? I see the folder on the harddrive, but I cannot figure out how to tell Outlook 2010 to display those Archive folders and the emails.
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In outlook,

how would I identify the envelope address vs the header address?

A phishing email just came in where the Display Name was different than the address on the email.

John.Doe@mycompany.com <cam.newton@cr.com>

Just trying to grasp what actually happened with this message.
Clients love to create folders under their inbox sometimes 3 to 4 subfolders deep. Question, is there a limit to the amount of subfolders created in Outlook? I've been training clients to go no deeper than three. Including the Inbox. Ideally I request they create folders outside the Inbox.

Full permissions is not an option and my understanding is with the delegated option permission have to be set on each folder in Outlook as well each subfolder. Question, can someone please confirm? Thank you.

If this is the case, which I believe it is then scripting the permissions is the best option. I've run Add-MailboxFolderPermission on a folder but not subfolders. Is it an option to run on subfolders?

There are two scripts I believe will work but not 100% certain how to configure the subfolders.

Script 1:
   [-Identity] <MailboxFolderIdParameter>
   -AccessRights <MailboxFolderAccessRight[]>
   -User <MailboxFolderUserIdParameter>
   [-DomainController <Fqdn>]
   [-SendNotificationToUser <$true | $false>]
   [-SharingPermissionFlags <None | Delegate | CanViewPrivateItems>]

Script 2:
foreach ($InboxFolder in (Get-MailboxFolderStatistics -Identity $Username -FolderScope Inbox)) { Add-MailboxFolderPermission -Identity "$($Username):\Inbox$($InboxFolder.FolderPath.Replace("/","\"))" -User $AddUsername…
Hello All,

I'm currently looking for a way to sync Gmail contacts to an Outlook client. I have the Outlook client configured with the g-mail account. I've imported some contacts, but am unable to figure out how to sync contacts from the Gmail platform to the Outlook platform. My goal is to have both applications sync contact no matter if the users updates contacts from their phone, browser or Outlook client. I've been able to configure the Gmail Calendar to the Outlook client via a web link under account Internet settings tab. Any help or recommendations on how to accomplish this task is greatly appreciated.

Many Thanks,
I am getting a -2147024891 run-time error in the following outlook 2010 VBA code.
Your kind help would be appreciated.

Private WithEvents myItems As Outlook.Items

Private Sub Application_Startup()
    Set moveItems = Outlook.Application.Session.GetDefaultFolder(olFolderInbox).Items
End Sub

Private Sub moveItems_ItemAdd(ByVal Item As Object)
On Error GoTo Err_ItemAdd
	Set personalfolder = Outlook.Application.Session.GetDefaultFolder(olFolderInbox).Folders("personal")
	Item.UnRead = True
	Item.Move personalfolder
	Item.subject = "[moved]" & Item.subject
	Item.Save						''' getting -2147024891 run-time error here!
	Exit Sub

    MsgBox Err.Number & vbCrLf & Err.Description
End Sub

Open in new window

Weird issue.  Exchange 2010  - Outlook 2016

When increasing a groups limits on the size of their mailbox from already over the database limits, to well above the database defaults, somehow the defaults are being applied instead.

I have tripple checked and yes they are configured correctly in ECP with the box UNCHECKED for use defaults and the 3 levels filled out with appropriate numbers.  to fix the issue I had to turn off defaults to the databases that the users were on.  and eventually people could send mail again.  this only effected 8 people of the 80 I changed via script.  The 8 were spread over 3 different databases.  

I let it all sit for a week figuring that was plenty of time for any replication ;)   then when I turned limits back on for the database the issue came back.

Only 1 of the 8 has an archive mailbox - of course my own account.

Anyone ever see this issue??

Thanks in advance!
Hi Experts,

My question is regarding the Calendar View in Outlook for Windows.

Usually, using your mouse you can drag and drop a an appointment to change date and time. You can do this also with your finger on an iPad/iPhone, but can you do it on a Windows tablet?

When I hold down with my finger an appointment and try to drag it, it moves the Window and not the appointment. For example, if I drag an appointment to the right for the next day, it behaves like I want to see previous days, as if I am clicking right on the scroll bar.

Thank you,
Fellow experts, I would like your thoughts:
I have a very large 2010 to 2016 migration coming up and while normally I wouldn't have any issues but I see something I'm not 100% sure about.
They currently have 11 Exchange 2010 servers but we'll focus on 4 CAS servers. Two (2) are in each Active Directory Sites.
ADSite1: 2 CAS servers with all URLs (including Autodiscover) is https://Smail.domain.com (Autodiscover Site scopes are configured)
ADSite2: 2 CAS servers with all URLs (including Autodiscover) is https://Nmail.domain.com (Autodiscover Site scopes are configured)
Currently have 2 dags (for mailbox servers in each site). i.e. no copies from one data center to the other.
they also do NOT have Outlook Anywhere Enabled yet (I know this will be required)

Customer is wanting unified name space (under my recommendation) to something like https://mail.domain.com and autodiscover to https://autodiscover.domain.com
I am also planning to do a single dag with copies of databases in each DataCenter.

So, I am planning 6 Exchange 2016 servers (3 in each location).

My question is around getting to unified name space without affecting clients before migrating.
Should I at least enable Outlook anywhere on all cas servers on 2010 and set url to https://mail.domain.com and change the autodiscover on the 2010s to https://autodiscover.domain.com before even installing the first 2016 server?

Or should I match all AD site URLs on the 3 2016 servers in each site to …
Some users intermittently get Outlook error message "Outlook experienced a serious problem with the 'adobe document cloud for microsoft outlook - acrobat' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available." They get it infrequently.

I have an Outlook error event 1000 at the same time: "Add-in execution error. Outlook crashed during the 'Close' callback of the 'ItemEvents' interface while calling into the 'Adobe Document Cloud for Microsoft Outlook - Acrobat' add-in."

Adobe accounts are set up, users are logged in, and addin is enabled. Few, if any, actually use it.

What is going wrong? How do I fix it without just disabling the add-ins?

Outlook 2010 14.0.7214.5000 in Home & Business edition, Acrobat DC 19.010.20069,
Windows 7 Pro (32) 6.1.7601, SBS 2008 network
i get daily .OST report of users.

right now all 300 users .OST file is being saved on a file server from where the script runs and send the report.

i have been noticing the available size like (outlookE drive ) where ost files are stored is decresing drastically by 5 to 10 gb almost every alternate day

for ex. on 1/1/2019 it was 60 gb free but on 1/5/2019 it is 41gb free, though i see only 1 duplicate ost.

i also compared each ost of user with the previous report, i see very marginal difference in ost file  size of users comparing 1/1/2019 to 1/5/2019

so what is causing drastic decrease
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The business I work for uses MS Exchange and Outlook for the mail and calendar systems.
Up until now access to individual employees' calendars by colleagues has been at the employee's discretion.
To make it easier to organise meetings we have recently taken a decision to have an "Open Calendar" policy across the group.
This means that we will automatically set all the calendars to have open access from within our company.

The problem however is that once open the calendars can be browsed into the past and many people have appointments in their calendars that should not be open to the public.

So, I am looking for a way to set all appointments prior to Jan 1st 2019 to "private".
We have in-house c# skills  and I was wondering if it is possible to write something that could be run against a calendar setting all appointments to private. Presumably we would have to target the Exchange server directly to do this. But we have no experience in doing this so I was hoping for guidance from someone.

Any advice on how to go about this would be greatly appreciated.
Good Morning,

I would like to use the following code that I found here on Experts Exchange.  I have altered some for my needs.  I get a compile error if I attempt to use this as an On Click Event.  I have also copied and pasted this in a module to use it as a Private Function.  I am not familiar with functions and how to call them or if you can even call them from an on click event.  The compile error occurs at the "DIM appoutlook as new outlook application.  I am using Access 2013.  I appreciate any help with this.  

Private Function SendPDFReport()
'Created by Helen Feddema 17-Jan-2010
'Last modified 17-Jan-2010
On Error GoTo ErrorHandler
   Dim appOutlook As New Outlook.Application
   Dim itm As Outlook.MailItem
   Dim strFileName As String
   Dim rpt As Access.Report
   Dim strReport As String
   Dim strCurrentPath As String
   Dim strFileNameAndPath As String
   strCurrentPath = "C:\users\13618\desktop\pdfs & " \ ""
   strReport = "R_UnitCheckByEmp"
   strFileName = Me.TxtFileName.pdf
   strFileNameAndPath = strCurrentPath & strFileName
   'Output report to PDF in current path
   DoCmd.OutputTo objecttype:=acOutputReport, _
      objectname:=strReport, _
      outputformat:=acFormatPDF, _
      outputfile:=strFileNameAndPath, _
   'Create new mail message and attach text file to it
   Set itm = appOutlook.CreateItem(olMailItem)
   With itm
      .To = "someone@xyz.com"
      .Subject = "Daily …
On the AFL tab, for the notify column, Is it possible to have it automatically send an email via MS Outlook? The email will be on the staff tab and each staff will have their own email. I was going to make a mock email for each staff but the column seems to be locked somehow. So once all the information in the row is filled out (besides the confirmation column). a button will appear in the Notify column for that row. When you click it, it will send a generic email That will say:

(Column G cell),

Can you work a(n) (Column D cell) on (Column B cell) at (Column C cell)? This will bring your hours up to (Column I cell) before adjustments.

Please let me know at your earliest convenience.
My client has recently re-installed Office (2016) software on her Mac (running Mojave) . The software appears to work and has been successfully activated. However she claims she had several hundred sub-folders under Inbox previously and they are no longer there. This is a btconnect email account accessed by POP and shows up in Outlook under a section called On My Computer (i.e. these folders probably only ever existed on the Mac and were never synced with a mail server. We have a TimeMachine backup of the whole Mac from before the Office re-install.  I have two related questions. 1. Is there a PST file or equivalent (OLM file has been mentioned) on a Mac which contains the Outlook folders shown in the On My Computer section in Outlook? 2. If so, how can I find it in my Time Machine backup. I am not overly familiar with Macs.
Upgrading from Exchange 2010 to Exchange 2016. Everything is connected and communicating. However, whenever we point the external interface to the Exchange 2016 server, Outlook anywhere for any mailbox on the 2010 server fails to connect. OWA and Activesync works just fine. Internal connectivity is fine. Just Outlook Anywhere. I have gone through the co-exist configuration, setting Outlook Anywhere to an external mail.crestoperations.com, which is my external DNS to our NAT firewall (the only thing I change is the NAT pointer). I have configured Outlook Anywhere on the 2016 server to use NTLM. I have configured IIS on the 2010 server to use both basic and NTLM. Any advise on configuration would be appreciated.
Win10/64 computer crashed recently. Had to reinstall Win and all the apps. Have Office 2016 and run Outlook. Everything else on redone machine works fine except I can no longer sync Outlook with iPhone 8. Don't want to use cloud for various and familiar reasons. Had been able to USB sync without problems. Now, nothing. I can see the iPhone in FileExplorer so I know the machine is recognizing it so USB driver for iphone must be fine. I have literally tried every suggestion of every forum where this issue is discussed.  Even though the devices recognize each other, clearly they are not "talking" to each other. Yes, I uninstalled ITunes from MS and installed iTunes from Apple. Same behavior. And there are many, many other suggestions, including one expert moderator who insists that Win10 (1803) is not supposed to sync with Outlook 2013. Sound like nonsense to me. There must be millions of business users who use Outlook 2016 and have an iPhone. I posted a similar query here and - to my surprise - found, essentially, links to other forums I'd read, mostly useless suggestions. I can't believe that one of the EE experts hasn't solved this problem, especially the sys admins who manage Outlook for their shops. Just to be a bit facetious, it seems like I have three choices - give up Outlook, which is heavily integrated in my work flow, buy a third party sync program such as CompanionLink or do what many of us so often want to do after three weeks trying to solve what appears to be a …






Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.