A personal computer is a general-purpose computer whose size, capabilities and price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed systems to be used by many people, usually at the same time. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection, and through that to the Internet. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux or Macintosh OS.

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How can I tell if I have Outlook 2010 (64 bit) or 32 bit loaded on my PC?
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I have a PC on windows network that can see the other pcs but cannot connect to them. Also this PC has a share on it but other pc's cannot connect to it. Here is what I know so far.

I can ping this machine and others by IP address
 I can ping this machine and others by hostname
All the PC's are on Workgoup
All PC firewalls and antivirus disabled
Discovery is on
Shares Need Passwords is off
From explorer on another machine I can see the PC listed under network but when I click on it errors saying something like cannot find pc(not exact error) .
if I try to type the PC FQDN in the explorer bar it will not find it.
There is no server on this network just peer to peer
I can print to network printers

Any ideas would be appreciated.


Nick Steele
Dear Experts,

We have this User folder on our file server (running Windows Server 2012 R2 Standard) that is having a permission issue.  
Initially, it started when this user created sub-folders inside and started to organize her files by moving them into these sub-folders.  Suddenly the user could not open any moved files, with "Access Denied".  When we, system administrators started to check permissions and share options, we realized that the test sub-folders we created in the same locations cannot be removed by us.  The ownership belongs to us, system administrators, and we have full control permission.  We do not have this issue with anyone else.  We tried to have the user log into the same account from another PC, same issue.
We created another user folder, but when this user creates a sub-folder inside, the same issue repeats.  It seems as if something is over writing her permission, but we have thoroughly checked out this user's profile, using utilities such as AccessEnum, and also comparing the profile to other users', nothing seems to be different about this account.
Another test we have done is to share this folder with Everyone, and also to a particular user, but nothing seems to allow us to control the permission of the sub-folders, and no one, not even system administrators can open any folders inside sub-folders, or delete sub-folders.  We can create or rename sub-folders, and that is it.

Please advise.
Dell pc running Windows 10 pro.  All current updates installed, including Windows and Fujitsu.  Fujitsu scanner (fi-7160) loses WIA connectivity every evening while pc is not in use (user logs out of Windows and turns scanner off before going home).  The next morn, when user tries to scan document (using any scan app) error says can not connect to scanner.  When you try to double click scanner within Devices and Printers, error says something about No WIA connection, need to install WIA drivers.  When you try to restart the WIA service, receive error that WIA is in use and can not be restarted.

Current temp fix is:
1.  Task Manager - End Task - Service Host:  Windows Image Aquisition
2.  Restart WIA Service

I also can not replicate issue during the day by following user end of day proceidure, so am driven to think something is occurring during the evening within Windows that is causing the issue.  Also, temp uninstalled A/V to test to no avail.

Would love to figure out why this happens every evening so we don't have to temp fix every morning.

Thank you!
I have a PC that has Windows 7 Enterprise installed.  The automatic upgrade (SCCM task sequence) didn't work with this PC.

Here's the odd thing.  I tried to manually upgrade the PC but it only gives me the option of upgrading to Windows 10 Pro.  I've manually upgraded 15 or so machines and this is the first time I've seen it.

I need it to upgrade to Enterprise - I'd prefer not to start with a newly imaged machine.  

Anyone have an idea why this might be happening.  My google foo must be off, because I can't find any reference to something like this.
I would like to run MacOS on Hyper-V

I know that this exist under Vmware , https://techsviewer.com/install-macos-10-14-mojave-vmware-windows/ , I have tried it and it is working.

Yet I use Hyper-V most , and since I can't have VMWare and Hyper-V together on the same PC, I need to be able to run MacOS on Hyper-V
Outlook 2016 - Not sending reported error (0x800CCC1A).
Have a client which cannot send emails using IMAP account via the SMTP connector.

Have run Scanpst.exe and repaired the PST and OST files, have run SFC /Scannow and created new profiles but each time trying to send out emails gets the attached error message and the emails don't send, just stuck in Outbox.  I have also completely removed Office from the PC and reinstalled fresh after restarting the PC and still fails to send emails with the same attached error message!
I have now installed eM Client (trial) and configured as the same account/ server settings etc... and the email account is working sending emails fine within eM client email client so this is showing it's an issue with Outlook 2016 itself.

The OS on the PC is Windows 7 but this isn't the issue as clearly working using eM client.

Any ideas to why Outlook 2016 is causing this issue?
We have a network of 25 Windows Systems and I have problems with one of them that cannot connect to Crashplan Pro backup services.

This computer was on a domain and migrated off using forensit.
There is no domain on this network.

I cannot ping central.crashplan.com from this pc but all the other computers I can.

I have disabled ANTIVIRUS turned off firewalls and still nothing.

Is there a log that I can see that will tell me what is preventing me from connecting this system to Crashplan Pro

When I launch Crashplan it says cannot connect to server, but other computers on the network can
Outlook 2007...
Recieving but NOT sending emails...
Occasional Secuirty Certificate cannot be Verified...

My mother in law...age 95 is active on her PC...She uses Outlook and is fairly familiar with it...We POP Gmail...

She has been using this PC with W7 and Outlook 2007 for about 8 years...
She lives in an assisted care facility...

About 2 weeks ago she started getting Security Certificate cannot be Verified...
Relates to Sophos...says a mismatch in the SSL port...and Outlook will NOT send email...but she recieves email ok...

I cleaned it up...reinstalled Office 2007...and got the same problem...no joy...

So...I took it to my shop...and discovered that Outlook worked just fine on MY internet connection...

BUT....I rebuild the PC anyway and installed W10...re-installed Outlook 2007...connected her PST file and everything is working perfectly on MY internet...

I set it up again in her apartment at the assisted care facility and Outlook will NOT send email...I had the facilities maintenance guy try...and we cannot get it working...
Internet is fine...if I go to Gmai webmail her email works just fine...

So...It seems to be an Outlook issue on the facilities network...

So...on Gmail the SMTP port is 587....what do you think the chances are that the IT company that handles the assisted care facility closed port 587 on the router...???

Or...is there some possible other reason for the issue...

Many thanks in advance...
I have a Bell (my ISP) 2000 modem/router.  It is connected directly to the PC beside it by way of an ethernet cable.  This modem/router sends a wireless signal throughout the house.  The wifi signal is picked up by other PCs, laptops, tablets and 3 televisions.  I would like to setup a simple home network for my PCs, laptops and tablets.
How do I do this?  I would like to do this without disrupting the existing wifi system throughout the house.
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I am wondering if anyone has some experience on changing the Office365 license that your Apps are installed on a PC on.

I have a client who has changed their business name.  SO we set up a new domain name and Office365 Business Premium account for them.  All users email history has been transferred from domain 1 to domain 2.  Both domain had O365 Business Premium subscriptions for users and exchange email management.

The problem I am finding now is that the licensing for the software on the computers is not changing from domain 1 to domain 2 user.

When we open Word, then click on File  then Office Account, it shows the user information as domain 2, which is correct but the subscription product information is still on domain 1 user, which is not correct.  If I click on Change License and use domain 2 user, it says:
We couldn't find other office licenses associated with {email address}

I know both domains have the Business Premium plan set up for all users.  So they should have full use of all Apps.

Anyone know how to solve this?

I want to have all apps licensed to domain 2 users so that we can unsubscribe domain 1 users.
I run AVG Anti-virus, Hitman Pro and Anti-malwarebytes on one of my computers.  Over the last several weeks I am running into a whole lot of system problems.  I tried to install avg tuneup today and it would not install.  I called AVG and they stated that it appears that I have a network worm.  So I booted up in safe mode, ran avg scan and anti-malwarebytes.  

I also ran hijackthis, to attempt to get rid of the nastiness but one entry will not delete.   It has been a long time since I have cleaned pcs.  Anyone here like to direct me on how to get rid of this thing and clean up my computer so it runs right?

User is having problems with Microsoft Outlook.  I went to open "Mail" in Control Panel and it is missing.  Searched online and found a KB that said to apply all Windows Updates.  The PC is up to date.  Other strange thing is there is a Windows.old folder on the root of C Drive and this PC is new from Dell 3 months ago with Windows 10.  Screenshots attached.
Sonicwall NSA 2600 intermediately blocking certain PCs from Internet Access.  Just started a couple days ago and nothing has changed on the Sonicwall.  Randomly 2 PCs (that I know of) will be blocked from Internet & site-to-site VPN access until the main Sonicwall is rebooted.  Then connectivity will be restored until the Sonicwall blocks them again.
I have replaced an old Remote Desktop Server with a virtualized Win 10 PC (there was only a few people using it so did not want to do the whole server thing)
Anyway, to make things easier for the remote users I set up a static DNS entry to point the old server name to the IP address of the Win10 PC
If I ping the old server name it resolves to the correct IP address.

If I connect to the Win10 PC using the name of the Win10PC it works as expected.
If I connect to the Win10 PC using the name of the old server, i get the following error;
"The connection cannot be completed because the remote computer that was reached is not the one you specified. This could be caused by an outdated in the DNS cache.  Try using the IP address of the computer instead of the name."

In DNS I have tried;
an A record - OldServerName -> IP address
A C Record - OldServerName -> Win10PCName

No Difference.

Any suggestions would be appreciated - clearly the RDP protocol is not liking the name differences
I am looking for a laptop for university specifically computer science major i have done a lot of research and still can't decide my best option from those.
1. Dell XPS 13 (16GB Ram, 512 SSD)
2. Dell XPS 15 9560 (16GB RAM, 512 SSD)
3. Lenovo YOGA 720 (16GB RAM. 512 SSD)
4. Dell XPS 9575 (16GB RAM, 256 SSD)
5. HP Spectre
6. ASUS Zenbook Pro
If you could please rank them from best to worst according to my needs and add any suggestions I would really appreciate it. Thanks in Advance
I have RV016 routers and the VPN on one of them is going bad.  I am looking at the RV345. I have several questions that no one can answer to my surprise.
Is the VPN compatible between the routers?
What PC client software should I use?  I have PC and MAC clients.

We are searching for an apps that would convert audio to ascii text.  Any EE have suggestion for PC and iPhone?
Hi everyone. I suspect that my PC is infected with some form of malware. I just launched Opera Browser and I have only 1 tab open. But if  I open Task Manager, there is more than one Opera background process running; each one uses a bit of RAM. This has been happening for several months now. In the Apps list section of Task Manager, only one instance of Opera is running. However, if I scroll down to processes, I see several Opera processes. If I happen to be running several tabs, even if I close them, there are still many processes running. I'm running Opera version 54 and it has protection against rogue crypto-mining. In other words, 'No coin' is enabled.

How can I investigate/fix this issue? I have attached a screenshot of the Task Manager. Thanks.

My PC Info
OS: Windows 8.1 Pro x64
Opera Version: 54

Task Manager - Too many opera processes
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Dear support

Where can we standardize all domain PC localization, date time format?

Sometimes it is trouble for some old system capturing individual PC setting on database... thanks.

I have an Intel DH67BL motherboard version AAG10189-209. The current BIOS version is v119 which is too low to support an i7-3770 CPU. Intel have confirmed in a support chat and I have located documentation that states that the board (version) is compatible with this CPU.

SPECCY reports
Manufacturer            Intel Corporation
Model                        DH67BL (LGA1155)
Version                        AAG10189-209
Chipset Vendor            Intel
Chipset Model            Sandy Bridge
Chipset Revision            09
Southbridge Vendor      Intel
Southbridge Model      H67
Southbridge Revision      B3
System Temperature      35 °C
      Brand      Intel Corp.
      Version      BLH6710H.86A.0119.2011.0523.1030
      Date      23/05/2011

WINDOWS 10 reports
OS Name                              Microsoft Windows 10 Pro
Version                                    10.0.17134 Build 17134
OS Manufacturer                        Microsoft Corporation
System Type                              x64-based PC
Processor                              Intel(R) Pentium(R) CPU G620 @ 2.60GHz, 2600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date                  Intel Corp. BLH6710H.86A.0119.2011.0523.1030, 23/05/2011
SMBIOS Version                        2.7
Embedded Controller Version      255.255
BIOS Mode                              Legacy
BaseBoard Manufacturer            Intel Corporation
Secure Boot State                        Unsupported

I am aware that I have to apply the "transition" update due to the significant BIOS restructuring that is required for the gen 3 processors. All attempts to update the BIOS so far e.g. to the transition version (v151) or earlier versions above 119 but below 151 have been unsuccessful. I have used the .exe and F7 …
WLC5508 manage a lot AP1131.  A few of users under one of the AP feel very slow about wifi.  We want to test 2.4GHz or 5 separately. but we only have one ssid, which might contains 2.4 and 5. How can we disable 2.4 or 5 and leave 5 or 2.4 to test each band's speed from WLC side or from user PC side? Thank you
surface pro4 cant use fingerprint or facial recognition on sbs 2011 domain  keeps saying some settings are hidden or managed by my organization, security policies on this PC are preventing some options from being shown. so cant configure it to login.    dont know which security policy setting is stopping me from using them.  i already added the user to the local administrators group on the local pc but that didnt help
I want to share printer in windows 10  
After I try to connect to the printer that connect to windows 10 pc  this image is appear
 I never set any user name and password in  the computer that my printer is connect to
Please help
Hello Randal,

Thanks for the email, however I don’t think I have joined your service.  An article by your Joe Winograd came up when I was searching for how to fix an issue with my scanner & Paperport 14.  Unfortunately, having followed his various suggestions I am no further along, other than now I have uninstalled the old Paperport so may be royally in a pickle.

I am not an IT professional so not eligible for membership of your community.  I am just someone who uses a PC and wishes we could go back to the olden days when you installed software from discs and the PC just happily went along until you decided to do something to it.  Nowadays I feel like I would be justified sending a monthly invoice to Microsoft for all the work they make me do trying to figure out how to sort the issues caused by their latest ‘helpful’ update.

Please give my best to Mr Winograd.   In case he’s still interested in Windows 10 and Paperport, here’s what happens when I try to installed 14.5 from the link provided in his article:

This runs:


Then I’m asked to select my language and this pops up (normally in English – must have accidentally clicked Deutsche this time!):


I’ve done a Windows uninstalled and the special Nuance uninstall, rebooted between each stage and still the same as above.

I did also download the patch (Patch 1) which he suggested but guess there’s not a lot I can do with the patch if I can’t get the .exe to run.

I am now going away to have a …






A personal computer is a general-purpose computer whose size, capabilities and price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed systems to be used by many people, usually at the same time. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection, and through that to the Internet. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux or Macintosh OS.