A personal computer is a general-purpose computer whose size, capabilities and price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed systems to be used by many people, usually at the same time. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection, and through that to the Internet. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux or Macintosh OS.

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OS: Microsoft Windows 7 Ultimate (x64)
Device: PC Desktop
Hard Drive(s): Not Full
Antivirus: Avast & Malwarebytes
Software: Office 365 | Office Professional Plus 2016 For 1 PC. Added to account on Friday, June 9, 2017.
Other Devices: Android Tablet, Android Phone.

OneNote won't start on my Win7 PC (installed, desktop version).

Additional Info:
Won't start as Administrator.
Won't start when Antivirus is disabled.

As far as I can recall, I didn't do anything to disrupt this program.
The program runs fine on my mobile devices and in the browser(s) of my PC (Firefox and gChrome).

Attempted to Run OneNote from Start Menu
Error Message: Something went wrong | We couldn't start your program. Please try starting it again. | If it won't start, try repairing Office from 'Programs and Features' in the Control Panel. Link: You can go online to get more help.

Attempted to REPAIR Office
Control Panel > Programs & Features
Error Message: Something went wrong | Sorry, Office ran into a problem because its system service is disabled. | Please ensure the Office system service can run, then try again. | Error Code: 30068-13 (1058)

I would like some help to walk through the steps to fix this problem. Thank you.

Cloud Class® Course: MCSA MCSE Windows Server 2012
LVL 12
Cloud Class® Course: MCSA MCSE Windows Server 2012

This course teaches how to install and configure Windows Server 2012 R2.  It is the first step on your path to becoming a Microsoft Certified Solutions Expert (MCSE).


I have an EC2 instance, as well as a S3 bucket.

I have mapped to the S3 bucket from the EC2 instance successfully, using a third party app called ExpanDrive, it maps as a Z drive.

I have done the same from my local PC. Also mapped as a Z drive.

I can save a file into my new Z drive, and it appears immediately in the corresponding Z drive on the server.

Problem is, the document management system we have installed on the EC2 instance has an automated collection facility where it collects and ingests any files dropped into the shared folder, but it is failing. Log files say it is access denied.

We tried running the application as administrator - no change.

Can an AWS guru please advise on what might be necessary here?

Many thanks in advance.
best free software to transfer all files from android to PC using WiFi
All of a sudden I have user getting the idle time out message. He is not in an rdp session. He does have a Citrix session open, but he always has and this message just started. This is on a w-10 pc. I just seems to pop up on him while he is working and just started doing this today. I see no programs running that would cause this and he states it does not matter what program he is using for this to pop up.
Hi - We are having a strange issue with our company policy, and several other word docs. We are storing it on a server, where if we open the file on the server, it opens and looks normal. If we open it on a computer, the entire document looks like its defaulted to a "bar code" font, and the font name is still the same and hasn't changed on both server and PC! No idea why this is happening - please see attached pic - any help is appreciated.
Website Hijack? or Something similar happening on our website.  Our home page on website shows weird page that looks like hijacked only on mobile. All of desktop whether it is PC or Mac shows correct website but the website on mobile shows different page. If I turn on WIFI on mobile device, I got correct webpage, the same phone, if i turn off the WIFI, i got other webpage. It seems that mostly on Verizon mobile but just for some of them. Some of the Verizon phone shows up correctly on other such as T-mobile device correctly.  it happend once on one of our campus and I resolved by flush the DNS, but this time it won't worked. i followed https://www.techwalla.com/articles/how-to-flush-the-dns-on-an-android-phone
to flush dns on android and still not working.  This happening on Andriod and iOS device.
Looking for a tool to monitor over a period of time (for a day or two) an application which I suspect uses a high % of the disk, on a windows pc, any recommendation?
I have a new WIndows 10 computer that I'm trying to scan with Manage Engine.  The scan fails and the log shows Port 139 is closed.  I've turned off the firewall and the ESET antivirus software and the scan still fails.  Windows file and Print sharing are enabled and I can access the default admin share with no problem.

I'm scanning with NetWork Port Scanner from the Microsoft Store and the only port it shows open is port 135.  Again this is with the Widows Firewall and ESET turned off.  I've even created a new rule to open port 139 and it still shows closed.
HI, I need to move an excel Query from one computer to another.  I lives in "Form Other Sources" - " from Microsoft Query"  and then I can choose the data source under the Databases tab.  I cannot figure out how to move these to another PC to be able to access them.

Any help appreciated!

WINDOWS 7 updates crashing PCS
Does anyone else have the issue the last two months ( April and May 2018) with Microsoft  Windows updates causing the blue screen of death or with a vicious reboot cycle where the computer keeps trying to start and then reboots

If so has anyone been able to resolve this issue?
we have over 250 computer stations down across all our locations this morning.
ASAP Issue
Free Tool: Site Down Detector
LVL 12
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

I have a perplexing VLAN routing issue that I need help with.

My network has three VLANS:
Data - VLAN 1 Default ( /24)
VOIP - Vlan 20 ( /24)
Wifi - Vlan 30 ( /24)

Vlan 1 is untagged on the switches (all Procurves) and the remainder tagged.  I initially configured this network five years ago and it has worked fine.  IP routing is configured on my L3 switch (HP3800) and I can ping between VLANS with no issue.
However, I am trying to add a new VLAN and I can't get it to route.  I configured it the same as the others and assigned it an IP address (  I can ping .70.1 from my PC (Data VLAN) with no problem but I can't ping a server that is on VLAN 70.  What I get is a "Destination Host Unreachable" from, which is the default gateway for the Data VLAN on the L3 switch, even though the server is attached to a port on the switch.  If I telnet into the switch I still can't ping the server.  I looked in the ARP tables and I don't see any IP in the range.
If i manually configure a PC with a VLAN 70 address, however, I can ping the server but I can't ping the other VLANS.  In other words, the VLAN works but it won't route.
Troubleshooting steps I have taken include:
1 - updated the firmware of all the switches (this entails rebooting)
2 - cleared the ARP table on the L3 switch

I sure it is something obvious but it sure has me stumped.  Any thoughts on what I should be looking for?
I have a Netgear R7000V2 router as my primary router.  I have connected a second router flashed with Tomato which servers as my secondary router.  One of the LAN ports from the secondary router is connected to the WAN port of the primary router.  My configuration is as follows:

Primary (WAN port connected to Internet)
LAN IP Address
DHCP enabled serving -
Static Route added - Destination IP ; IP Subnet Mask ; Gateway IP Address
Metric 2
IP Address reserved for secondary router

Secondary Router
WAN Configuration:
IP Address
Subnet Mask

LAN Configuration
IP Address
Subnet Mask
DHCP enabled serving addresses -
Router Mode
Firewall disabled via firewall script
# disable firewall
iptables -F
iptables -X
iptables -t nat -F
iptables -t nat -X
iptables -t mangle -F
iptables -t mangle -X
iptables -P INPUT ACCEPT

I need both subnets communicate with each other for filesharing etc.  I also need internet access for all PCs across both subnets.  Currently I am able to communicate between the subnets using IP addressing but not able to use hostnames.  PCs on the secondary router ( subnet) are not able to access the internet.  From the secondary router I'm able to ping google.com and other various …
I recently rebuilt a computer with the following specs:

- Windows 10 Pro
- Asus TUF Z270 Motherboard (UEFI BIOS)
- Samsung SSD 840 Pro 512GB Hard Drive (C:)
- 2 x Seagate SkyHawk 4TB SATA Hard Drive (Storage)

Two weeks ago, the computer suddenly restarted without warning while I was using it and it couldn't boot. Went into BIOS and found out that C: and one of the SkyHawks weren't being detected. So I unplugged the two SkyHawks and rebooted. The OS ran an automatic disk check on C: and I was able to boot in afterwards. So then I decided to try to reconnect one of the SkyHawks (A). No problem there, so I plugged in the other SkyHawk (B). After testing with a series of configurations, I found out that having B plugged in was causing the issue so I left it unplugged.

Two days ago, the computer started doing the same thing again although I still had B unplugged. I went into the BIOS and C: wasn't being detected again. After leaving it turned off for a while, I was able to boot to the OS today. I went and downloaded the Samsung Magician software to find out the status of the SSD and it scanned ok. I restarted again to test it and now it's back to not detecting C:.

Could it be a setting in BIOS? A bad SSD? If it's a bad SSD, is there another brand-specific tool aside from Samsung Magician that I can use to test it? Or is there a dependable third-party software out there for testing SSDs?

By the way, I also replaced the SATA cables but same deal.
Experts out there. I have to update BIOS on about 70 PCs. They are windows 7.
What is the best way to update it?. All the PC are from DEll.
Today a new partition appeared on my Windows 10 system. It's called "System Reserved" and it has one single file called $WINRE_BACKUP_PARTITION.MARKER with a size of 0kB. The Last Modified date of the file is 5/12/17, yet it only appeared in the last couple of days. I assume it is a partition, because there are no other USB drives that could have the same drive letter (F).

I know it was not there last Tuesday, as that is when I last did a backup of some files to a USB drive, which normally uses drive letter F. Today the identical backup (a batch file) failed because drive F is taken by that weird partition.

Can anyone tell me where partition came from, and whether I can safely delete it? In case it helps, I have never used Windows Backup on this PC. All my backups are done with simple batch files or non-M$ utilities.
I have at least 7 laptops. All are on WIFI. These have been joined to the domain. I am unable to ping from one laptop to the other. I am able to ping to DC. From DC I am able to ping PC.

Once the laptops were joined to my domain x.local. I saw that the domain name is x.local 2. I am using eset and the firewall is off for this as well

Why would this happen? How can I solve this?

This only happens on WIFI

Log Name:      System
Source:        NETLOGON
Date:          5/11/2018 3:17:37 PM
Event ID:      5722
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      01.x.local
The session setup from the computer LP-18-16 failed to authenticate. The name(s) of the account(s) referenced in the security database is LP-18-16$.  The following error occurred:
Access is denied.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <Provider Name="NETLOGON" />
    <EventID Qualifiers="0">5722</EventID>
    <TimeCreated SystemTime="2018-05-11T03:17:37.000000000Z" />
    <Security />
Hi there, I have a customer using a Windows 10pro PC system as a server of sorts so run 24/7.

Its got a UPS hooked up to it using windows power management to interact with the UPS and shuts the system down in the event of sustained power loss.

He contacted me today saying the system went into sleep and restarted over the course of just under 1 minute returning him exactly to where he was which it has done in the past.

The event viewer shows a number of logs relating to power settings initiated sleep. The UPs battery is always at 100%

I have attached the relevant system events.

Anyone got any ideas?
My Windows 10 PC won't start up again after an update. The dots circle at the Windows logo and won't go further. I can't start it in safe mode as it hangs on the Windows logo.

Automatic Repair says: "Automatic repair couldn't repair your PC.
Press "Advanced options" to try other options to repair your PC or "Shut down" to turn off your PC.
Log file:

The log file contains error code = 0x32 in the section "Disk metadata test".

I have tried many of the things the forums suggest for other people with the same issue with no luck. I have attached some photos of the outcomes.

Additionally I have tried system restores prior to the Windows Update which have not helped.

Does anyone have any more ideas?
duplicate IP address error on network

2 macbooks
3 iphones
2 pcs
1 hp printer
1 NEW cablevision router

Macs keep popping up a duplicate IP address warning.
all units on DHCP
changed IP DHCP range from to with no effect.

client is convinced that problem started when new macbook brought into network.
Free Tool: IP Lookup
LVL 12
Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Remote Desktop from Mac Sierra OS[/b]. to a HP PC with Windows 10.
I downloaded and installed Microsoft Remote Desktop app for my MacPro. But it didn't work, while my other PC's could connect to it perfectly.
The error message I got back was:

" Unable to connect to remote PC. Please verify Remote Desktop is enabled, the remote PC is turned on and available on the network, and then try again."

I have no clue what to do nor have I know whether the problem is on the Mac side, PC side, or on the router.
Hi Experts,
One user is complaining that since got a new pc, sometimes Access shuts down suddenly, see attached..
What can be the reason?
I've hit a problem updating one PC to Windows 10 1803 (April 2018 Release).

The system is currently running the fall update edition (1703) edition

Whatever I try the system hangs in restart, the blue windows logo is displayed but no rotating circle. I've tried updating via windows update, using the media creation tool, creating a bootable USB and a DVD all have the same effect.  The installation fails and rolls back.

Strangely the system will boot and install from a 1703 DVD created with the Media Creation Tool, but when I use a 1803 DVD it also hangs with the blue windows logo.

Here is the contents of the setup log - any idea how I can update this machine?

2018-05-06 15:37:51, Error                 MOUPG  SetupManager: Requesting WINDLP priority: [0x2]...
2018-05-06 15:39:55, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1066): Result = 0xC1800104
2018-05-06 15:39:55, Error                 MOUPG  CSetupManager::ExecuteInstallMode(723): Result = 0x800705BB
2018-05-06 15:39:55, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(347): Result = 0x800705BB
2018-05-06 15:39:56, Error                 MOUPG  CSetupManager::Execute(237): Result = 0x800705BB
2018-05-06 15:39:56, Error                 MOUPG  CSetupHost::Execute(375): Result = 0x800705BB
2018-05-06 15:39:59, Error                 MOUPG  SetupManager: Requesting WINDLP priority: …
I'm a systems admin with 20 years experience and I have an embarrassing problem that for the life of me, I can't solve... and it's with my daughter's home PC.

It's a home built older i7 960 / 12GB / SSD / 970GTX with a ASUS X58 Sabertooth motherboard with latest BIOS and Windows 10 Spring Update. For years, this computer used to go to sleep fine when it was my computer. Now, about 75% of the time when it goes to sleep on it's own, the screen will go off, but the fans will remain on, the system is still powered on, and the system isn't actually asleep. If I try to move the mouse or use the keyboard to wake it up, nothing happens. No lights on caps lock when it's in this state. I have to physically power down the system and power it back on to get it out of this loop.

I have tried everything I can think of to fix this. It's not overclocked, it's running all defaults in BIOS, and I have reinstalled Windows 10 completely fresh several times (on two different SSDs) trying to fix this. All it has attached to it is a USB wifi dongle, USB mouse, and a USB keyboard. Not even using the Marvel SATA controller, just using basic SATA in AHCI mode for the SSD. While wondering if the monitor has something to do with it, I've plugged the GTX 970 into two separate monitors via either DVI-D or HDMI without a difference. Had the problem before the Spring Update, had the problem even before the Fall Creators Update.

I have messed with the power config settings in every reinstallation …
I have a PC that is joined to AzureAD.

I want a AzureAD user to connect to it through RDP occasionally to work in QB installed locally, but I do not want the user to have local admin rights.
I've logged on to it with AzureAD account, and removed this user from local ADMINISTRATORS group.

Now I wanted to add this user to Remote Desktop Group but I do not know how to do that - any ideas?

I tried to remove this users account from this PC by removing folders and the profile from HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

After logging back on the user profile gets recreated, but the account privileges are the same - as before removing the profile.
I guess there is some other step that I missed.

So I have 2 questions.

1. How to COMPLETELY remove AzureAD account form the PC?
2. Can I make AzureAD account "standard user" and give him right to access remote desktop?
We have 2 PCs with the same issue and after exhausting several different options I'm running out of ideas...

Both PCs have Nvidia GeForce graphics cards (GT710 and GeForce 210) with 2 monitors running Windows 10 64-bit, every so often over the past week or so they are getting a white bar (1-2 inches high) at the top of certain applications on their "main" screen only.

After installing the latest Nvidia driver, disabling graphics acceleration on Chrome/Slack it's still happening. It only seems to be on explorer.exe, Chrome & Slack (maybe 1-2 others but those 3 persistently).

When I go into display settings and 'swap' the main screen to the other monitor everything works fine then later on that day it happens again.

There is nothing showing in our antivirus (Carbon Black Defense) and I can't see anything in the event viewer logs.

Has anyone else come across this or have any suggestions as to what it could be.

Thanks in advance!






A personal computer is a general-purpose computer whose size, capabilities and price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed systems to be used by many people, usually at the same time. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection, and through that to the Internet. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux or Macintosh OS.