Printers and Scanners





A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

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zebra 140xi4 was printing continously garbage characters so i so i did  "View and Modify Printer Settings -->  restore default configuration"  from printers web page and now the printer is continuosly printing blank pages.
             why is this happening and how do i stop it.

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Getting a new pc - win 10 comparable ?
We had this problem start suddenly 3 - 4 months ago and still can't track it down.  We have Sharp MFD's:  models, MX-3100N, MX-M453N, MX-4111N, which all intermittently, not often, give the user a "Network Error CE-00" error when scanning a document to a network share location.  They can wait a variable amount of time, try again, and it works perfectly.  This is using SMB.  
   We've tried updating the firmware and using the IP address, rather than the DNS name in the scanning configuration, with no success yet.  
   We understand that it is a network connectivity issue in some fashion but still can't track it down.  This is on multiple devices, so doesn't seem to be a hardware problem.  There weren't any other changes during that time period when it started happening.  Thanks for any thoughts on this!
I'm totally fed up with the dire customer service from HP having had 4 printers replaced in 6 years and even with their extended warranty service, they lose details of my records and claim I have no warranty etc before apologising.  I could go on an on.

What new models of multi functional printers do users here recommend for around the £200 to £300 mark.  I need fast scanning via the auto document feeder and reasonable printing costs (not HP original costs).

No entries in my Windows 7 devices and printers window
Hello Experts!

I have a Server 2008 R2 SP1 application server that hosts our ERP application.  We've been experiencing performance issues, including poor  client response and print issues from within the application.  Upon investigation, I found Event IDs 1502, 1508, 1511, and 1515 from the User Profile Service.  Troubleshooting these events lead me to find that my HKU - .DEFAULT - Software - 'Seagull Scientific' folder has grown to over 8 GB in size.  

Seagull Scientific is the maker of the print driver we use for all our label printers on the production floor.  The server in question is NOT a print server, but does utilize these printers when batch jobs run that have a print function as part of the job.

Investigating the contents of the Seagull folder showed a sub folder called 'Drivers', with muliple sub-folders within that.  The folder that is causing the bloat is labeled @CSR|JD-FS2.jd.local (JD-FS2 being our print server).  This folder is structured like so:  PRINT: - Printers - and within the Printers sub-folder are hundreds, maybe thousands, of subfolders, each named with what I think is a unique GUID.

I found a relevant article describing a condition in 2008 R2 SP 1 where registry keys get bloated because of print spooler errors in a remote desktop environment.  (KB2871131)  This is not exactly my situation, but very close.  However, it references a different key in HKU-.DEFAULT that gets bloated.

This link, …
We have two different telecoms setup here. Anyhow, I want to move the Xerox machine with a dedicated line to another room. the dedicated fax line is using a RJ11 and ther eis also a RJ45 data port being used. The other room is setup for RJ45.

My issue is moving the dedicated Fax line. The line comes to the printer with no moving room. I'll either leave the box in place and use a longer Ethernet cable and wire it for RJ11 and move it to the other room. I haven't climbed into the ceiling yet to see if there is extra wire but I have to move it over 50 feet. I was thinking to leave the box in place and put a cable into the box and then feed it back up to the ceiling and run it across to the other room I need to put the Xerox in.

Does anyone have an easier way of doing this or any other ideas? I hope this makes sense...

Any questions please let me know.  I can also attach pictures...

TY All
My client have a HP printer with e-print that can print from anywhere away from the printer outside of network.
Can this work on Toshiba e 2008A?
He send document to printer thru e- mail and printer starts print from different location.
My issue is two fold, why can I PING an IP of a device that isn't on the network and I can't print.

I have a Datamax label printer that I just created a device description for and assigned it a new IP address, this printer is plugged into a switch, the switch is plugged into a firewall that goes through to another firewall before it gets to the IBM i.  We have two partitions, PROD and TEST.  I copied the device description and out queue from TEST to PROD to ensure they were identical on both sides.  

This printer works perfectly in TEST.  When plugged into the network I am able to print to it, I can PING its IP, TELNET to it and the trace route returns the three expected entries.  When I vary off the device and unplug it from the network I cannot PING it from the IBM i nor the network, I cannot TELNET to it and the trace route only returns the two expected entries.  All as it should be.  

However, in PROD I am unable to print to the device.  When I release a spool file it goes right to RDY status and the writer gets error CPD337F Error CPD337F.  I have verified that the port and IP are correct, I have verified that the remote device is not busy, I have verified that the printer is on line.  I can PING its IP from both the IBM i and the network but I cannot TELNET to it and the trace route returns only two of the three expected entries.  When I vary off the device and unplug it from the network I can still PING it from the IBM i but not from the network, I …
I am trying to print from a Windows 7 Virtual Machine to my Windows 7 Professional Desktop.  I remote in to this VM and have installed the print driver on this VM and the printer shows up when I remote in.  When I print a document to this printer it shows up in the print queue of both the vm and the local machine, but nothing ever prints out and there is never an error message.  I can print locally and the printer is connected via a usb 2.0 cable.  I have re-installed the printer on both machines.  Any suggestions?
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User has had experience with HP 8600 series, but it's difficult to format envelopes.

Requirements are:
  • AirPrint - so they can print from iPads and iPhones
  • Fax
  • Decent Photo Quality
  • EASY envelope printing without having to take out tray, remove paper, etc.   -   Envelope printing is important
Can someone recommend a model?

They are using only with Macs, if that is still meaningful today.
I created a report that we have to print on a dot matrix printer. Right now the font of the report is Arial font but the printer seems to print really slow. Is there a more efficient font I should use with a dot matrix printer?
We have a Windows 2008 Print Server with numerous printers installed on it, of various brands and models.

2 of these (both HP Colour Laserjet 3600DN) have started playing up at the same time. Any users who send a print to them will not get their printout, but will instead get a page with a PC XL Subsystem Kernel error ("Opendatasource"). The issue seems to have literally started overnight.

A print sent from the print server itself to either HP3600 will work fine. The same print sent from a user PC won't.

I've read up on this error extensively and can see that it's PCL related, with various suggestions of changing the drivers on the server. I have done this and tried various releases of driver, but nothing works. From what I can see there is no PS version of the driver. I have also tried completely removing the printers and re-adding them from scratch with the very latest drivers on release. Still no joy.

Changing the drivers used for Sharing (the X86/x64) ones makes no difference also. I've tried various permutations of other settings, such as not spooling and printing directly, changing the print processor setttings, and so on - nothing changes.

Does anyone have any ideas?
My OS is win 10 pro 64 bit and I had this Dymo printer for a long time, only using it iintermittently.   First it was the paper jam, which I managed to clear it, and now the print head does not print.  It just feeds paper out off the printer.  How does one fix this problem.  Thank u.
This is a recent occurrence (June/July 2017), several users within the same domain are experiencing significant latency when printing/accessing the printer dialogue to their local USB printer.  If it were only one computer, but it's occurring on five so far.  All computers are Windows 7 Pro.  It's most notable in Acrobat, but also receive a "connecting to printer" in Outlook.  The dialogue/options box does eventually appear.  The USB printers are easily manageable through Devices and Printers without issue. The printer is set default and when I switch the default to a network printer, the dialogue box pops right up, but stalls switching to the USB within the dialogue.  Print driver is current, hardware (both Dell & HP) is up-to-date, as is Windows.

Again this is new occurrence.  Anyone else run across this, and what was the fix?
I have a customer that just upgraded to Windows 10 - he has a Kyocera FS 4200 DN Printer - he can get one system to work with the printer but not the other two.  I have downloaded/installed just about every Windows 10 driver from Kyocera for that printer - PCL5/6 and another one with no luck.  It seems to install fine but when you go to use it, it gives an error.  I have also tried to manually add it using the IP address but that didn't work either - any thoughts?
Hi folks: My client has an HP Designjet T770 plotter that is experiencing random print quality issues. ie. a page may print with horizontal banding (light and dark sections), yet printing the same page a few hours or a day later works just fine. One other issue is that certain PDF files will print only the top six inches, then the print job will restart and print the top six inches only again ... this continues until the unit is power cycled off - you cannot cancel the print job from the print queue.

Client is using Windows 10 Professional, one system had the driver installed from Windows 10, another system had the driver downloaded from HP directly and installed - both systems experience the same printing issues.

Previously the client had been using Windows 7 Professional with no issues, but recently upgraded all systems.

HP tech support said that the product has reached end of life support and that HP will no longer provide any hardware or software support - then they hung up!

I suspect it may be a print head issue, but I would think that it wouldn't happen randomly ... ie. some jobs print fine, others not so much.

Any suggestions assistance would be greatly appreciated.

Regards, Dave Melnyk
I have a windows 2008 R2 print server which has about 100 printers on it. Its functioning properly however it throws a lot of this one event log error throughout the day. See screenshots of popup and event log error.

I happens a number of times throughout the day. I would guess its a bad print driver but cant figure out which one it is.
Do you know any way i can find out or maybe a tool that will help me analyze these errors?

event ID 1000Error popup
+ System 

  - Provider 

   [ Name]  Application Error 
  - EventID 1000 

   [ Qualifiers]  0 
   Level 2 
   Task 100 
   Keywords 0x80000000000000 
  - TimeCreated 

   [ SystemTime]  2017-08-08T21:47:02.000000000Z 
   EventRecordID 126537 
   Channel Application 
   Computer ********

- EventData 


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Despite power cycle the 2 month old printer (with its ink cartridges still half full &
I've tried swapping new cartridges), both color plus B&W  printing & photocopying
gives out blank papers.

Besides bringing to Brother service centre which is going to take me a lot of time
& leaving the printer behind & have to make another trip to collect, anyone can
give any tip on how to fix this?

There's no error on the LCD & both my Mac & Thinkpad  shows printing completed
without error.  I'm using the usual paper & original USB cable that comes with it
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Hi Everyone!

I was able so successfully set-up a Sharp copier in one of our office. I also set-up network and scan to email via Office 365.

Though I am able to scan to email via SMTP configured to an office365 account, I can only scan 1 page (port 587). Scanning more than 2 pages gives an error of unable to connect. I've also check the size limit in office 365 admin and it is set to a max of 25mb. I highly doubt that 2 pages is more than 25mb.

Also, we no longer have any on premise exchange servers

Any assistance is very much appreciated
I use an ancient program that still works just fine (in Windows 7, at least) to generate invoices. Been using it happily for years.

It is SPC Invoice, is a  very small program, and is located at:

I just added it to a new computer as part of a collection of utilities. I want to "print" it as a PDF...that is, see PDF among the printer choices, which I am not seeing right now, and can't remember if it's possible to include PDF as a printer choice.

I added two printers to the options and they work as they are supposed to.

I have a feeling this is either very simple or very complex.

Experts, have at it!
The recent Windows 10 "Creator" update does not allow any of our to scan from our HP Color 500 M575 copier to a shared folder on their local machines.

They were able to do this flawlessy before the update. I spoke to HP and they are clueless. Microsoft hasn't released a new update to address the issue.

Has anyone experienced this problem and have a solution?
Hi Experts,

I'm currently making use of "winspool.drv" to implement my printing successfully without any issues.

However, it was recently discovered that the program hangs at either WritePrinter or StartPagePrinter (function does not respond or is blocked, program was unable to proceed for 10 minutes++ until the user terminated it, logs showed no Exceptions being thrown, it was just stuck)

Does anyone know what the cause might be and/or suggest what I can do to address this issue? I thought of implementing a Task to run this function, but it would make the print flow more complex.

This issue of being stuck is not a common occurrence either; there has only been one and only one reported case after hundreds and thousands of prints, but I thought best to solve, or at least understand the problem before it becomes a common issue.

Note: PrinterSpoolerNativeMethods are just references to the functions defined in "winspool.drv".
Write Printer
Start Page Printer

Additional Note: Start Doc has already been called by the time the flow control reaches here, and a job ID has already been returned from the Start Doc, so the printer handle is valid, and the printer should be responding.

Print function
while (document still has more stuff to write) {
   if (start of 

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Good Afternoon,

I was hoping someone would be able to help with a problem that I’m facing.
Just setup a new Windows 10 Home PC, they use RDP to connect to a Server running Server 2016 Standard and now whenever the user clicks print to the printers that have been setup locally (So re-directed on the server) it disconnects the RDP session immediately. This has happened on 2 windows 10 machines but appears to be fine on a machine running windows 7.
The printer that is locally setup is a Samsung printer which currently is using the "Remote Desktop Easy Print" driver. I’ve tried changing the driver to the actually Samsung driver and generic drivers always getting the same problem.
I've tried installing Remote Desktop Connection Manager to see if that would make a different but this also gets disconnected.

Any help would be appreciated
I am running a Windows Server 2012 R2 print server. Just recently (two days ago) my workstations, RDS Session hosts, etc have stopped successfully connecting to my print server by its name "printserv". I can connect successfully by IP address and by its FQDN, but not its NetBios name. If I reboot the print server my workstations, RDS Session Hosts, etc are able to connect to my print server via its NetBios name for a couple of hours and then all of a sudden they all begin to report that they can't connect to the server and of course my users are unable to connect to their respective printers.

What could cause the NetBios name to drop out like it is?

Printers and Scanners





A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.