Printers and ScannersSponsored by jamf

20K

Solutions

22K

Contributors

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

Share tech news, updates, or what's on your mind.

Sign up to Post

Windows 10 Home giving error message of "unable to create print job" on Ricoh MP C2003.

Users were able to use the printer fine until upgrade to Windows update 1803. Printer was, in fact, removed as a listed printer in control panel after update.

Have tried the following:

Removed all previous printer drivers
Restarted Print Spooler
Removed ports which were remaining from previous installation
Re-installed printer using both windows out of the box drivers, generic PCL6 drivers, and latest Ricoh drivers
Disabled bi-directional printing
(repeated removing  ports and drivers each time when trying a different driver, restarting spooler each time).
No files are appearing in the print folder so not able to delete any.
Changed permissions in print folder using cacls.exe PRINTERS /E /G administrator:C


Am able to browse to the printer page and no errors are showing. Can also ping printer. Printer also appears with green icon in devices and printers with no jobs in queue. No erros are showing in event viewer.
0
Free Tool: Port Scanner
LVL 12
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Server 2016 Printing Issues:  Paused Print Jobs (not queues) disappears after 30 seconds

We are implementing Papercut to monitor/audit printing to nearly 200 printers district wide.  We primarily have Sharp Multifunctions along with a bunch HP SOHO devices.  We've implemented two 2016 Server Enterprise VM's as Print Servers, putting Sharps on \\PS1 and everything else on \\PS2.  We've then published shares to AD - everything pretty much by the book and working well.

Papercut is installed on a separate 2016 VM and is working well, tracking all AD user's activity.  Our problem is trying to implement "follow me" printing.  Papercut supports this by the creation of a Printer using a local port named "nul".  In Papercut management we identify this print queue as "virtual queue", allowing end users to walk up to a Sharp Mulitfunction and release the held job to that particular device.

Our problem is that these paused print jobs disappear after 30 seconds.

Opening a ticket with Papercut, they help us determine that although we can pause a queue, with jobs staying forever, if we pause an individual job, it then disappears after 30 seconds.  To ensure Papercut was not the issue, we disabled all Papercut Services, and brought down the Papercut Server.  Still the same issue.

Has any encountered this?
0
windows cannot  print due to error in current printer setup
0
My Konica Minolta bizhub 253 is giving a trouble code of c2151, I have OFF and ON, reset, change the transfer belt even change the image transfer gear, it still remain the same. Please what is the solution to cancel this trouble code C2151? And if there is something to change kindly help me with the picture for easier understanding. Thanks
0
network printer
residential internet
only 3 computers connected windows 10

where are the pages that have not been printed yet
the print queue

printer still needs to print a page
0
I often need to determine the IP address of printers that are mapped to Windows 10 computer using WSD.

What is the best method for doing this?

Is this IP address stored somewhere within Windows 10 (such as the registry) where it can be looked up?
0
Citrix XenApp 7.15 CU2 PVS "Server Desktop (HSD)" session Print issue: Problem with the excel and word Printing slow.
It prints finally after 2 to 3 mins
Citrix 7.15 LTSR CU2 - PVS
Windows server 2016 VDA
MS Office 2016
0
Installing Brother MFC 9420 CN under Windows 10

Dear all,

perhaps had some of you the same problem and solved it - old printer/scanner under a new operating system..

We would like to use our still perfectly functionning MFC 9420 CN under W7 and W10, especially the scan function.  
On W7 the CC3 should be fine. For W10, the CC4 application is required but following the Brother website it is not ment to be used with this printer...
However, right now we have only the CC2 wich was originally delivered with the printer.
First, where do we get the CC3 from? The brother website offers a download of an update file only.
If CC4 is really not compatible, could we you CC3 and how do we install older scanner drivers onto W10.

Thx a lot, Peter
0
Hey everyone,

I have a computer that is having a printing issue. The computer prints everything except a few select documents.

Basically what happens when I print - It shows as if it is printing, the job quickly flashes in the print que, and seems as if it prints but nothing comes out of the printer.

Any suggestions?

Thanks!
0
What are the steps necessary to disable SNMP polling on a Kyocera TASKalfa 3051ci network printer?

I have logged onto this printer within a web browser using its IP address but I'm not sure where to go to disable the SNMP polling.

Attached is the manual for this printer.

TASKalfa_3051ci...Re_03_-ENG-.pdf
0
Free Tool: Site Down Detector
LVL 12
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

An organization I am working at has an issue where Windows 10 users are sometimes intermittently disconnected from a Kyocera TASKalfa 3051ci network printer.

The users are connected to this printer both by its IP address and through a second connection using a shared print queue on the domain controller.

When these users are disconnected the printer remains visible within Windows and Windows applications such as Office and Adobe Acrobat (but will be grayed out). When this issue occurs it affects only one computer at a time and all other computes in the office remain connected to and are able to print to this network printer.

This can happen both while users are connected to the Wi-Fi network and while they are connected with an Ethernet network cable.

All computers within my organization are joined to the Server 2016 Active Directory domain.

To fix this issue the printer will need to be deleted from within the Printer applet and then re-added on the user's computers. Or the issue can be fixed by rebooting the computer.

This issue doesn't occur very often but when it does it provides an annoyance especially for the users who don't know how to delete and then re-add the network printer.

What can be done to fix this issue so that these user's Windows 10 computers will stop disconnecting from this network printer?
0
CURRENT SCENARIO:
I am able to print both colour and B&W, but when I choose a print option
For Email, it automatically prints colour, unless I do a few more clicks to set to B&W.

For PPT, there is a drop-down option to choose colour or B&W, unfortunately if I dun click on it to choose B&W, it defaults to colour.


WORD Doc print, as a user I need to click on Printer Properties, in order to get to colour options to choose B&W.

IE, ctrl + Print as a user need to click on Printer Properties, in order to get to colour options to choose B&W.

May I suggest that for those staff who have been given rights to print both colour and B&W…
1.      can IOE set their print default to B&W AND
2.      if they need to print colour, these staff can by themselves choose the colour print via the option.

20,000 Users and can configure using GPO
0
I've changed the printer from black & white to color to perform printing in excel, word, powerpoint & winword.

Exit the printing setting to work space but the printer setting will be remembered by the office / IE application registry to color

My boss want to prevent ppl from accidentally printing color after exit the printing setting on the work space don't remember to color instead back to black & white.

we've 20,000 users using this printer.

How to set this to GPO and push down to every local machine registry printer to default black & white
0
Good evening.

I want to redo a access report to look like the style of the embedded image.
The output looks like a columnar style and I want to be able to edit the columns without shifting the column to the right. This is the case if I edit a likewise setup in notepad as in the example. The columns  to have a fixed position like x and y coordinate looks to a solution to the problem.
Can I make the look of the report to look like a notepad. The ultimate solution would be to print a report in notepad style. This way I would be able to copy it and paste it in another stand alone system.
The question is just to inquire if it can be done altogether.

Example  in notepad style of the intended use
0
Hi Experts,

I purchased MFC-9130CW a year ago, and I'm still using the original Toners.  I got "Toner Low" message, but I found online how to reset them, and they are printing just fine.

Can anyone tell me if it damages the printer if I keep doing this until I see the quality decline?
0
On my laptop running Windows 10 Pro 64-bit, the default printer keeps changing to Evernote when I leave my office. I want the default printer to stay as the main printer in my office, and Windows / Microsoft should never change the default. I have searched and have implemented what everyone recommended, which is turning off the option to "Let Windows manage my default printer". When doing that did not work, I went into the registry as well, and (as might be expected) the setting for the LegacyDefaultPrinterMode was already DWORD 1. So, is there something else to do to tell this computer NOT to change my default printer? TIA.
0
Hi,

I have a Kyocera Ecosys M3550idn coppier.

Is it posible to copy on pages from multiple drawers in the same job eg. page 1 from drawer 2 page 2-3 from drawer 3 and the rest from drawer 1?

Thanks
0
We have a problem where when we print from the send items folder in outlook 2016 the printer gives the error "Printer not ready"

Printing from an other folder is working fine.
0
I have a print server running Windows 2016 which I have installed specific drivers from HP for our DesignJet T930 plotter.  There are 3 flavors of drivers all of which are shared:
HPGL/2 which is a V3 driver
PCL3 & Post Script which are V4 drivers

Due to the small number of users in various departments connecting to this plotter, I am connecting them manually.  "Start Run" "\\Servername" - then right click and "connect".  The clients are running Windows 10.

Instead of installing the driver located on the Print Server, Windows 10 insists on grabbing the featureless version from Windows update.  The Windows update version is considered a later version - of course by Microsoft not by HP.  The HP versions are installed and running fine on the Server.

By change would anyone know how to change this behavior in Windows 10 or force Window 10 to install the version from the Server.

Thank you.
0
Get expert help—faster!
LVL 12
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

In a crystal report I'm wanting to suppress a group header and footer if the results of the total debits, credits and Ending Balance is equal to zero on all three fields as shown in the highlighted in yellow example attached.  you can see where the totals for these accounts in the debit, credits and Ending Balance are all zero, hence I would like to suppress the header and footer from printing.  If I use the following crystal syntax formula Sum ({tglTranRptWrk.AcctEndBalHC}, {@groupo1})) = 0 when I attempt to run the report I receive the following error  "There must be a group that matched this field"
0
Setup a new windows 10 pro HP laptop and added a few networked printers.  When I print to ANY of the network printers (I installed these printers by TCP/IP port IP address of the printer) it works fine if is printing 1 page.  When I print something that is like 10-20 pages then it is extermely slow.  It prints 1 page then waits 20 seconds and prints the next page and so on.  Any ideas to check?
This happens in Word and Adobe Reader.
0
In a crystal report I'm wanting to suppress a group header and footer if the results of the total debits, credits and Ending Balance is equal to zero on all three fields as shown in the highlighted in yellow example attached.  you can see where the totals for these accounts in the debit, credits and Ending Balance are all zero, hence I would like to suppress the header and footer from printing.  If I use the following crystal syntax formula Sum ({tglTranRptWrk.AcctEndBalHC}, {@groupo1})) = 0 when I attempt to run the report I receive the following error  "There must be a group that matched this field"
0
A client has several hundred photographs that they would like to have scanned.
Is there a reliable service, preferably in the New York City area, that they can take these photos to, that wouldn't be too expensive?

Thanks.
0
I have this really annoying issue that I can't figure out by myself and the Ricoh support is useless. I have Ricoh 3503 copiers(but I have the same issue on other Ricoh models too). Whenever I try to print from Windows 10 'Photos' or Edge, the print job gets stuck in the queue and the only way to remove it is by stopping/starting the 'Print Spooler' on the server and cleaning the 'spool' folder. That causes major issues with jobs getting stuck in the queue and staff losing their print jobs.

Windows 10  1709 and 1803.

Any help would be highly appreciated.
0
I have a location with an Epson WorkForce Pro WF-R5690 printer on their network and I can't connect to the web management interface to adjust some settings.

I can ping the printer easily and I can install the printer with no issues on all the PC's on the network.  When I try to access the web management interface by typing the IP into a browser (IE11, Mozilla Firefox, Chrome) it just times out and won't connect.  This happens with all computers on the network.

I disabled the ESET antivirus and still have the same issue.  I brought a small Netgear hub in and connected the printer to it along with my laptop (so they were all off the main network and on their own "network") just to see if there was something else on their network preventing it from working, but I had the same result when trying to connect.

I am not sure what is happening, I never had an issue like this before and other printers in this location were always accessible via web browser.

Any ideas what may be causing this to occur?  I couldn't find any local settings on the printer that look like it would prevent connecting.

Thanks!
0

Printers and ScannersSponsored by jamf

20K

Solutions

22K

Contributors

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.