Printers and Scanners Help

TOSHIBA e-STUDIO5005AC print codes. Anyone know where to configure print codes in the web admin interface? We like to track employee print jobs through code association.

2 Comments

OWASP: Threats Fundamentals

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Learn the top ten threats that are present in modern web-application development and how to protect your business from them.

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Question by

samiam41

3d agoSolved

Migrate printer script to new Windows 10/Server 2016 environment

Experts, I have a printer mapping script that installs printers based on the user's group membership (due to the 50+ printers we have in this office, I can't use group policies).

@echo off
setlocal

setlocal enabledelayedexpansion

echo Connecting Printers...
set PriorityDefaultPrinterSet=0
for /f "tokens=1-3 delims=-." %%a in ('n:\ifmember.exe /list ^| find /i "group %UserDomain%\Prt-" ^| sort') do (
  echo Connecting %%b %%c
  rundll32 printui.dll,PrintUIEntry /in /q /n\\w2k8ps01\%%b
  if not "!PriorityDefaultPrinterSet!" == "0" goto not_def
	echo ...Setting as default printer
	rundll32 printui.dll,PrintUIEntry /y /n\\w2k8ps01\%%b
:not_def
  if /i "%%c"=="D" set PriorityDefaultPrinterSet=1
)

:end

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As we migrate the users from Windows 7 to Windows 10, I need to change this script to include the new print server (w2k16ps01). I tried just changing the server name in the script but the printers aren't installing in our testing.

Can someone look at this script and verify if it will run on Windows 10 or if there is different verbiage that I need to include?

Thanks Experts.

18 Comments

LVL 1

Question by

Joe Danyi

4d agoSolved

Printer issues after W10 updates

Is there an issue with any of the new W10 updates causing printer issues?

A number of clients have been having issues with the print spool service not starting or printers loosing the driver and needing to be re-added

2 Comments

I am looking to block end users ability to check the box to allow local printer redirection for RDP sessions i have configured GPO, Device and Resource Redirection found at: Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device and Resource Redirection\
Do Not Set default client printer to be default printer in a session enables
Do not allow client printer redirection Enabled

we do not see

Computer Configuration\Policies\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Device and Resource Redirection

in the group policy msc

BUT client side printers are still showing up on the remote server during rdp sessions

We are in a server 2019 environment

any help would be appreciated

1 Comment

I am having trouble getting the print functions on a machine to work. The print spooler keeps crashing. I have stopped the print spooler removed all of the network printers. Deleted everything in the system32 PRINTER and DRIVER folders, and restarted the machine. After the restart I am able to add a network printer before it crashes again and i cant add any more and I cant make any changes to the one I added. It will not print anything after adding it again. I'm still hoping that a windows version update will help with the problem.

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Have an issue with Excel not printing to a Sharp MX-2615 N. The sheet will go through the queue and then *poof* it's gone.
Environment:
Windows 10 Pro with latest updates
Excel 2016 (Office 365) with latest updates
Installed latest print driver for the Sharp
Printer is accessed via IP address.
All other applications print with no issue.

Have tried the driver 'Auto Configuration' fix and to be honest many other settings.....

Anyone have an idea as to what could be going on?

Thanks,
-tim

11 Comments

LVL 3

Question by

sasllc

2019-10-05Solved

Printer ports are all greyed out

How do I fix a situation where all the printer ports are greyed out?

The customer has a Win10 Home PC and an HP OfficeJet Pro 6970 that has been working fine since she bought it a few months ago. But ever since she changed the ink cartridge it won't print from Quickbooks, giving an error about a problem with the printer port USB001. Now when I look at properties and the ports tab I see they are all greyed out.

I am remote from her office today, but I did a "remove device" and rebooted, but the printer still appears on the device list--maybe because I did not have her disconnect the cable before the reboot?? I tried to reinstall the HP software, but does not give me that option, instead only offering to connect to a different device or add more features.

Any ideas what is going on, and what to try? TIA

3 Comments

The Windows 10 printers are present in Settings | Devices and Printers.
In Word, Excel and Adobe Reader, etc, the printers do not appear. The Print dialog states "No Printers Installed".

11 Comments

LVL 5

Question by

Jason Johanknecht

2019-10-04Solved

KB4524148 broke Windows print spooler!

KB4524148 broke Windows print spooler! This update was supposed to fix printing issues (Which this computer did not have). Windows 10 v1809.

FYI, removing that update does fix the problem. Suspended updates for 35 days also. So printing works, but expecting more troubles to come with over 500 Windows computers to manage.

9 Comments

Hello, Everyone,

I couple of weeks ago, all the sudden, I started receiving these annoying messages (pop up) on my screen when i try to print. and they force me to click ok if i want to be able to print.

i can i stop these messages from popping up please ?

i have attached

the messages

Thank you,

Printers and Scanners

2 Comments

Expert Spotlight: Joe Anderson (DatabaseMX)

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We’ve posted a new Expert Spotlight! Joe Anderson (DatabaseMX) has been on Experts Exchange since 2006. Learn more about this database architect, guitar aficionado, and Microsoft MVP.

I'm having serious problems to make my kiosk printer (Nippon Primex NP-VK30) work correctly under Ubuntu 19.04.
The manufacturer provides no support for Ubuntu, but I've found on Github a very simple library made in Python.
I attached the Python files to this topic.

I tried to launch "test.py" and my printer worked fine!

Since I need to print some text strings from my C/C++ application, I would like to translate the python code into C/C++ code so I can easily import it in my original application.

Unfortunately, I'm just a beginner and I never coded in Python.
Can you help me, please?

Thank you!

This is the code for test.py:

#!/usr/bin/python
from w2k203dpi import Printer

p = Printer()

p.println('test')

p.bold(True)
p.println('test')
p.bold(False)

p.underline(True)
p.println('test')
p.underline(False)

p.qrcode('test')

p.fullcut()

Open in new window

This is the code for the class file:

class Printer:

    def __init__(self):
        DEVPATH = '/dev/usb/lp0'
        self.f = open(DEVPATH, 'w')
        self.mode = 0x00

    def raw(self, data):
        for i in data:
           self.f.write(i)
        self.f.flush()

    def esc(self, data):
        self.raw('\x1b' + data)

    def font(self, value):
        if value:
            self.mode |= (1 << 0)
        else:
            self.mode &= ~(1 << 0)
        self.esc('!' + chr(self.mode))

    def bold(self, value):
        if value:
            self.mode |= (1 << 3)
        else:

Open in new window

…

7 Comments

Guys,
I have a client with a Ricoh MP C5503 that I am trying to set up with scan-to-email. Because the Ricoh only provides SSL encryption, I set up a free Juno email account dedicated to the printer. So we are on the same page, here's where I put what:
Device Management > Configuration
Under 'Device Settings' section
Click: Email
-Administrator E-mail address: (email@juno.com)
-SMTP Server Name: smtp.juno.com
-SMTP Port Number: 465
-SMTP Authentication: On
-SMTP Email Address: (email)@juno.com
-SMTP User Name: (email)@juno.com
-SMTP Password: (password)
-SMTP Authentication: Auto-select

I also tried:
Under 'Device Settings' section
Click: Email
-Administrator E-mail address: (email@juno.com)
-SMTP Server Name: smtp.juno.com
-SMTP Port Number: 25
-SMTP Authentication: Off
-SMTP Email Address: (email)@juno.com
-SMTP User Name: (email)@juno.com
-SMTP Password: (password)
-SMTP Authentication: Auto-select

My client is using Google Fibre as their ISP. One of my tech friends who works a Ricoh service says the issue is Google Fibre blocks access to any DNS other than the local IP pointing to the Google Fibre Gateway. I confirmed this as I set up the Ricoh with:
DNS 1: 192.168.1.1 (the Google Fibre Gateway) - Test Successful
DNS 2: 8.8.8.8 - Test Unsuccessful
Or DNS 2: 1.1.1.1 (Cloud Flare) - Test Unsuccessful
Or DNS 2: 1.0.0.1 (Cloud Flare) - Test Unsuccessful
He says that if I can figure out what DNS server Google Fibre is …

5 Comments

I have a web-based application built for a shop intranet which has the requirement for users to be able to print to local printers installed on the web-server or network printers on the LAN (whichever is easier). The clients need to be able to produce receiving and shipping tickets from the app to the printers in those departments, so; server-side printing.

I have tried an number of approaches to this using PHP shell functions and incorporating printhtml.exe from http://www.printhtml.com/ but with no success.
Research online shows an old php_printer dll but it will not load as an extension in v5.4. I know this is possible, at least in theory, but I am stuck.
Can anyone suggest a solution? Thanks.

14 Comments

This works fine with a CLT+P and I can paste in the file path.
I need to set Print to File as a default printer to capture a text version of the report.

Machine:
Microsoft Windows 7 Professional Edition, 32-bit Service Pack 1 (build 7601)
All patches current.
Logged in as Administrator

Background:
1. Remote accessing a customer’s computer.
2. Business does print to a Thermal Receipt printer (Pizza Shop)
3. I need to see a report - for obvious reasons - I need to print to a .txt file.

Need to print from the software – initiate the report and click on print.
No prompt for file path destination.
Print job gets stuck in print queue with error.
No option to export this report.
Printing to XML and PDF are a no go.

Problem:
Followed these instructions.
How to Print to File without user intervention
Yes, I noticed this - Applies to: Windows Server 2008 R2 EnterpriseWindows Server 2008 R2 Standard
Have ZERO’d out UAC.
When I’m attempting above instructions “C:\Users\pos\Desktop\printjob” gives me an “Can not Access Error” or something to that effect.

Any help?
Best,
Vincent.

2 Comments

LVL 59

Question by

Scott Fell

2019-09-17Solved

Printer Crashes Computer Every time I Print

I have a brother HL-L62000W. When it prints, it crashes the computer. This happened on Windows 7, then I tried it on a windows 10 machine with the same results.

I did some quick searching and one possibility is the USB port overloading but it is doing this on 2 different computers.

13 Comments

We have a Kyocera taskalfa copier/printer that takes a long time for the pages to come out for some of the jobs. I’m beginning to think it’s because of memory because we did not always have this problem. Does it sound like I should increase the memory?

Printers and Scanners

20 Comments

Hello Everyone. We are currently moving our customer away from an on prem Fax solution to a cloud based solution. They have about 80 workstations and the old fax printer is installed on all of the users profiles. I have removed the fax printers from the server mappings so they are no longer able to access them remotely. Can someone provide me with a powershell script that I can deploy from our RMM tool that will delete just that one printer from the machines entirely without affecting any other printer? Please let me know. They have a mix of Windows 10 and Windows 7 Pro machines so I would need a power shell script for both platforms.

I found this link. Can this be done with the same command for Windows 7 Pro and Windows 10 Pro?

https://www.windowscentral.com/how-properly-remove-printer-windows-10#uninstall_printer_powershell

10 Comments

At a client's site, they have a Savin 402PF (Ricoh 402SPF) MFP. Two of the PC's can scan from the scanner, two cannot. I must be doing something stupid, but I can't seem to set up scanning from PC to the scanner on the two that are not yet set up fo it. All pcs and the SAVIN are on the same domain, and all pc's ar Windows 10 Pro, fully patched.

I've installed the TWAIN and WIA drivers, and with them installed, when attempting to scan from the two that are not set up, the connection to the scanner fails.

Questions I have are:

- Can I copy the scan settings from one of the two PCs that can scan and apply them to the ones that current cannot?
- What am i missing?

Please don't assume I know anything about setting up scanning as I'm doubting everything I've known thus far now.

Thanks all.

4 Comments

Print server: Windows 2012R2
Printers in question: All -- specifically Ricoh multifunction devices
Clients: Mix of Win7 and Win`10 -- both exhibit behavior

When a client sends a print job to a network printer, the job goes into queue paused. It sits there for about 2 minutes and the prints.

How can I make this not happen?

I have tried setting the printer setting to print directly to the printer and restarting the print spooler. That did not make a difference.

Any help would be greatly appreciated!

10 Comments

Exploring ASP.NET Core: Fundamentals

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Learn to build web apps and services, IoT apps, and mobile backends by covering the fundamentals of ASP.NET Core and exploring the core foundations for app libraries.

I have a Konica Minolta Magicolor 2400w. I just closed a question I answered myself on EE. I found the solution on youtube. 37k people watched the video so that tells me I am not alone. Here is the video that solved this problem from the question I asked. My EE Question

Basically what I had to do is take a solenoid and place a small felt pad (seen in video 2) in a spot that allows a space between a contact. It got rid of the errors from the previous question. Unfortunately now I have the following problem that was not there previously and shows no relation to the previous problem. I new mysterious problem. See image attached.

Video 1 - Showing How to place the felt pad on a specific solenoid.
Video 2 - Showing how to access the unit and solenoids to check for contact ability.

So all I did was put the felt pad on the lower Solenoid seen in video the blue one not the yellow one from video 1. I get duplication or bleed through from the toner on page 1 to 2 and 2 to 3. Also noticed an obvious big line on the first page only. Makes NO sense to me. Since I fixed the original problem I had and now hove a new one. Does anyone have any thoughts on a solution or what to try...? Also paper weight is 20 lbs paper.

8 Comments

I have an older Konica Minolta Magicolor 2400W. It is lightly used. Probably less than 2k prints run through it. Mostly black and white some color photos and prints. It is connected to a Windows 7 Pro machine.

The issues:
1. Printer was working fine up until I ran out of toners and decided to go to a reputable refill company and refill them at home since each cartridges are 30-45 each times 5.
2. I was under the impression that my models cartridges do not have a chip that needs replacing. However that could be wrong. (apparently this model was transitioning away from the chip. My model and manufacture date was supposed to not have had chips on the cartridges? There are some contacts on the cartridge that look suspect. Not sure how to tell.?
3. I went to print a test page after uninstalling and properly reinstalling the driver and Win7Pro successfully installed suddenly the printer started to print the test page then goes to error. I opened a black and white pdf it printed one perfectly then three others were blank.
4. It seems if any of the print pages have color in them I get an error. Not the black and whites yet all do not get printed.
5. Finally the pages that do print in B&W a margin gap at the top exists of roughly 1.5 to 2 inches.

Any tips on what I can do? No support from KM at all. Not even a paid for support I could pay for now. I need this printer to work as I have to print out a large training manual. Help me Obi One. You may be my only hope.

Printers and Scanners

1 Comment

We have a label printing program that prints product labels and they are different depending on what country the product is shipping to. Are there any solutions that would allow printing to a printer in a customers location? If possible would like to avoid connecting our networks with a VPN. Was wondering if there was any way to setup a printer connection over the internet.

Printers and Scanners

4 Comments

Windows 10 printing. Only 1 page will print then I have to power off the printer and power it back on. When it turns on 1 page will print then the same issue over and over. I've tried a new printer, updated printer drivers and keep having the same issue.

11 Comments

Hi Brother Printer HL-L2390DW can work well via wireless for any printing. but now i notice it cannot scan. It looks like the connection between PC and scan might not be setup because when i try to setup the scan function, i got message which tells "No PC Found". Since the printer can print, why it has this error message? Thank you

2 Comments

my printer is a brother hl-l2340dw. i am using ubuntu as my OS. is there something i should do to get this printer to work? i am hoping to get around switching to Windows. i don't like their updates very much. where it tells you to not shut you're computer down.

2 Comments

Printers and Scanners

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