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Printers and Scanners





A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

When printing an email from Outlook 2016 it starts OK but then the printed area becomes increasingly narrow until only a few characters are printed in the centre of the page.  It is showing 116 pages to when viewing from Print Preview.

Has anyone experienced this and has a fix?
Hello and Good Morning Everyone,

          I am needing help printing out a large PDF file located at https://www.irs.gov/pub/irs-pdf/i1040gi.pdf in a time-efficient manner.  The document is 108 pages.   Each time I attempt to send this document to the network printer at work,  the printer never actually receives it.  However, whenever I click on the printer icon at the bottom right of the screen, I see the message of spooling page 1, page 2, etc.  I went to different computers too and got the same result.   That said, I am wondering what I could do to speed up the process of the printer receiving the PDF document so I can print it.  

          Any shared tips and or suggestions regarding the resolution of this concern will be greatly appreciated.

          Thank you.

I picked up a couple of the new Linksys Business APs that allow VLAN Tagging and I am having fits getting the VLANS on the switch configured properly to get these APs to work. There are currently 3 VLANS on the switch:

1: Management, ports 1-28, port 1 goes to SonicWall
2: Guest, ports 29-34, port 29 goes to SonicWall
3: Printers, ports 35-44, port 35 goes to SonicWall

Each port on the SonicWall is a different network and does the rules between networks. It is also the DHCP for each network. So... what I was trying to do was put these APs on the Guest network and if I were to tag a specific SSID with VLAN 3 it would give the clients on that SSID access to printers.

So what D-Link told me to do was to tag port 35 and share it with the Guest VLAN. So when a client on that specific SSID (tagged with VLAN 3) came in to VLAN 2 it would immediately pass the packet to VLAN 3 and in turn give it access to printers.

When I did that the management VLAN could no longer avvess printer. What a mess. It seemed so simple. Any ideas on what I am missing?
Hello all,
This is a strange one that I have never seen before.
A client of mine has a Kyocera FS-3140MFP that is on their network and is hard wired to the network.
There are four computers that are hard wired to the network.  All on the same LAN and all running Windows 10 Pro 1909
All of the computers are using the latest downloaded driver from Kyocera.
All of these computers can print to the Kyocera with no issues except for one computer.
When it prints it will print out the job completely and then the printer on the PC goes off line and that particular computer cannot print to this until the computer is rebooted.
All the while the other computers print out fine.
I have formatted the hard drive, reinstalled the OS and all required programs for daily functionality and it still does the same thing.
Not sure what to do next.
Any help would be greatly appreciated.
Kelly W.
We are having print spooler problems with our network users, when using shared printers from our print server.  It coincides with upgrading our print server from Server 2008 to 2012, and then to 2016 Server.  What is happening is all their shared printers on the clients go "offline".  We can temporarily fix the issue by restarting the spooler on the client's machine, then the printers go online and they work - for a while.  The issue repeats itself by the next day.  I've made sure to run all available updates on the server and reboot it several times, but that doesn't help.  Has anyone run into this issue?  The clients are Windows 10, by the way.

hello Team

we have two print servers, we would like to remove one but transfer an important printer to the print that will continue running, the issue is that there are many computers on the network printing to the device on the print server that need to be removed. we would like to know the computers that would be affected so we can go back and reinstall the printer pointing to the new print server.

Thank you in advance.
New Lenovo Thinkpad laptop with Win10 Pro v1909 connected WIRELESSLY to a home office peer network.

Laptop connected to a NAS and a Unix server with no difficulty, but couldn't connect to any printers. One printer is an HP LaserJet with a static IP address. The other is a is a shared HP USB connected inkjet printer.

Neither printer's installer could see the target printer. The LaserJet was neither pingable nor could I connect to its webserver with a browser.

An older Windows 7 laptop, also connected wirelessly, has no difficulty printing to either of the printers.

The laptop gets it's IP address via DHCP. It's on the same network as all the other devices on, hence its ability to connect to the NAS and the UNIX server.

It's been driving me nuts...then I wa finally able to connect it to the network with a wire. Presto...both printers installed as expected. Went back to a wireless connection and the printers were unreachable again, as expected.

Why? ALL network properties for both the wireless and ethernet adapters are exactly the same. Network and Sharing options all all the same on a Private network.

What am I missing?

I have a group of outsourced workers that work for me from India.  We are wanting them to be able to send PDF documents directly to a printer in our office in the US, but.... do not want to have them connecting to our office via a VPN or anything like that.

With that being said, I am wondering if it is possible to have them email the PDF to an email address that uses Outlook 2016 and setup a script or something that would run every 30 seconds or so looking for all new emails and automatically printing any attachments, then marking the email as read and moving to another folder?

If so, can I get assistance with the code/script or any software that would do this?  In pretty bad need as this was just added to my plate and they want it ready by Monday.
Any assistance is appreciated.  Operating System is Windows 10 Pro, 64 Bit
I'm deploying Windows 10 Kiosk Mode - Microsoft Edge with "As a public browser" manually by using Windows Settings (https://docs.microsoft.com/en-us/microsoft-edge/deploy/microsoft-edge-kiosk-mode-deploy)

So that mean, Windows creates a normal local user is named "KioskUser0" by default and automatically login and start Microsoft Edge with defined websites.

It works fine with local printer (USB port) and problem happen with network printers. I don't know how to add network printer to this user (KioskUser0). I have been trying to Google without luck (these days).
Hello All,

I have a user that is having a problem printing in Outlook.  When she tries the print button is grayed out and if she goes to printer options and tries to print from there it says "there was an error when printing started"  attachments work fine and she can also print to this printer from other programs with no problems.  Just a problem printing the body of the email to a specific printer.  Any thoughts?


Hello and Good Evening Everyone,

            I am needing guidance in resolving a wireless printing issue with an HP ENVY Photo 6255 printer.   Basically, whenever I send a document to the printer, I get a message indicating the printer is offline.  That said, what can I do to get the printer back online so it will receive and print my documents?

             Any technical help directed toward this concern will be greatly appreciated.

             Thank you

I need a Wireless Label Printer, with WPS


I am okay using a thermal printer, which requires me to buy rolls of thermal paper.

I need it Wireless and I need a WPS button..

Does this printer connect easily to my WiFi?

On a Canon imageRunner iR-ADV-C5560 III, I opened the "Communication settings" from the portal and found the "Default Subject" for the scan-to-email feature.

How can I also customize the default message/body for that same feature?

It was available on the former Xerox but can't find it on the newer Canon.

We customize it to set a body that users recognized easily differentiate legit from other fraudulent emails that we sometimes receive.
Say, this inkjet printer, CANON MX884 Printer Copier Scanner, is giving an error message on the screen, ink cartridges need to be filed and thus won't scan. I know there's a work around but have forgotten what it is. We want to just scan to the computer. Please can you advise the simple steps, thanks.
Migrate /Backup /Restore a printer from Source Computer to Destination Computer

I would like to have a a printer installed on one computer and the same printer will be installed on other computers. There is no Print Server.

I found this link that talks about that:


it also has printer commands on this link:

Thank you
I added a network printer on my pc as tcp/ip printer .. the next day the port name changed to the name of the printer and in the IP address field also I found the printer name . I tried to ping the printer by its name and I failed then I deleted the port and added a new tcp/ip port and it worked again . my question is why the port configuration got changed I mean the IP address in the port configuration got changed to the printer name . is it from WSD (the discovery port) on the printer properties?

note: the printer is also installed on a domain server and listed in the directory and shared from it. but in my pc  I added it as network not as shared printer.

Which INF file is used by "HP Universal Printing PCL 6"

I would like to know which INF file is used by "HP Universal Printing PCL 6".
When I go to any remote computer and install a printer using the Wizard and select "HP Universal Printing PCL 6", it will install and after install if  I right-click the printer and select properties, it will open up the properties without any issue.

if I remotely install the printer using the script below, it will install the printer, and  after install if  I right-click the printer and select properties, it will first throw an error message shown on the screenshot below then  open up the properties window, when I send test print job, it will not print.

for /f %%a in (C:\Scripts\CalledScripts\CompOnly.CSV) do (

@echo Creating Printer Port on %%a
 cscript.exe "C:\windows\system32\Printing_Admin_Scripts\en-US\prnport.vbs" -u administrator -w "Bouandas1!" -a  -s %%a -r "Printerhostname" -h hostname -o raw -n 9100

\cscript.exe "C:\windows\system32\Printing_Admin_Scripts\en-US\Prndrvr.vbs" -u administrator -w "Bouandas1!" -l -v 3 -e “Windows x64” -m "HP Universal Printing PCL 6"  -h hostname -s %%a

@echo Setting Printer on %%a
cscript "C:\Windows\System32\Printing_Admin_Scripts\en-US\prnmngr.vbs" -u administrator -w "Bouandas1!" -d -a -p "Printer Queue Name" -m "HP Universal Printing PCL 6" -r "Printerhostname" -s %%a


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HP OfficeJet Pro 8615 printer not recognising any ink cartridges.
I have used my printer for more than 4 years without a problem, always with HP-branded ink cartridges.
This week I used a replacement "compatible" cartridge for the first time. Two days later my printer doesn't think any cartridges are installed (including the three remaining HP-branded ones).
I have tried a "semi-reset" which takes me through the initialisation procedure every time the printer is powered up (after various lengths of power-down time), but it always stalls when I have to "insert the cartridges that came with the printer", obviously not happy with the cartridges I am putting in (even my old empty HP-branded colour cartridge that I retrieved from the bin).
I am now aware that these printers (and cartridges?) keep track of how often they are used in combination and HP doesn't like the same cartridges being used.
Basically I want to know whether a completely new set of HP-branded cartridges will solve my problem, or whether there is something even extra-special about the catridges that actually come with a printer? I don't want to invest in a new set of HP-branded cartridges if even that is not going to work, but I can't believe a perfectly good printer should become completely unusable because of a single cartridge mistake.
Any advice / confirmation welcome. Thanks.
on HP 5500 Color Laserjet - error 51.2Y along with a grinding noise

Replaced laser scanner assembly - still received the 51.2Y error but no longer get the grinding noise

swapped the laser scanner assembly with the one below - still received the 51.2Y error and no grinding noise.

What else can I do to troubleshoot?

Thanks in advance for any direction
Hi Experts,

We are facing a situation where the person handling and issuing the bilty receipts is not a very qualified person and the receipts are being issued MANUALLY now.
An Invoice is presented to him, and on the basis of particulars of the Invoice the Bilty is issued MANUALLY as of now. Those particulars are entered in Excel by a person later on.

But we wish to enter the same directly in Excel so as to speed up the process and avoid duplicacy. The following options are being floated at present.

1. Scan the invoice directly in Excel. It could be tricky as sometimes the invoice is folded and / or dirty. It is printed using simple INK, so MICR is not supported. Also we are not sure of scanners or other devices available at present. I tried Microsoft Office Lens but that too needs further working.

2. Voice command entry in Excel. I am not sure how that can be done. If that is possible kindly advise.

I request the experts to kindly suggest how that can be worked out !

My company uses CK71 and CK75 rf scanners in many of our warehouses. We are using Stay Linked terminal emulation to manage sessions. We also use SOTI Mobi-Control for remote scanner management. A couple of our warehouses in central upper midwest North America have started reporting scanners suddenly losing their connection with the host and have trouble reconnecting as well as some sluggish behavior from time to time. Honeywell support suggested upgrading the firmware and applying a software update on all out of date devices, which we have now completed in one of the sites. Nearly 60% of our devices were on older firmware. All devices needed to have the software update applied.  

Numerous wireless surveys have been performed by highly qualified (and expensive) wireless engineers and they assure us there is not an issue with our Meraki's - all sites are using 2.4GHz.

Is there anyone out there who has had a similar issue? The firmware and software version upgrades on our CK71's was just completed, so it is a little early to tell if that process has helped. I am left to believe perhaps something is wrong with the NICs in these devices that could cause this problem. Any advice?
I have three brother printers that can see my night hawk wireless with no issue.  I can not, however, see my SSID associated with my ubiquity lite AP.

I have updated the firmware on the APs AND the printer but still can not see the SSID.

Im not sure what to look for next.

A Script that sends keys to open Wizard and create printer.

I have tried windows Scripts to create printers on remote computers , but did not work. but If I go to any of the remote computers and manually create printer going through  the wizard, it will work just fine.

So I would like to  have a script that sends the keys to open a wizard and create the printer:
Add Printer /The printer that I want is not listed/ Add a printer using TCP/IP address or hostname / type hostname or IP address and Port name / select the Manufacturer (HP) / HP Universal Printing PCL 6 /etc......etc.... /Next /Next....till the wizard is completed.

Thank you
We have a windows server 2003 Print server , i have added a new ptinter yesterday , since thenwe experiencing a slow printing for some terminals in our sales department  to the

the printers from the same modell hp laserjet M452

I have tried to change the driver to pcl , delete the connection from  client ot server then readd it .

add the printer with ip address , all that have not work .

Restart the spooler , the server,

the print jobs get stuck in the spooler for 3-4 minutes before are printed .

when i connect to other print server , it prints fast

what can the problem be ?
Having these  lasers with 5 papertrays  for input
only 1 output bin

I print mutiple  sets of documents per document  setting a papertray  due to different color in paper
then the colors must stay together in output bin
if I start printing right away they are unsorted by color in output bin

I  print  some  50 documents to  printers called BLEU, WHITE , GREEN ,YELLOW,PINK wich are installed copies of same printer
with each having their preferred  tray

Thus printing to each printer based on tray

Now by hand BEFORE starting print job I set  all printers to offline
then start printing
all output will be in  each printer buffer on hold

Then by hand turn one by one the printer online again after a set in each named printer is empty
this way all colors are on output bin  together

so to make it automatic i need a  programmable  way ,   to turn printers on and off line
printer is a  Kyocera ECOSYS P3260dn KX

Printers and Scanners





A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.