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Printers and Scanners

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A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

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Dynamic Printer Selection
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with the Access and Word Printers collections.
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Expert Comment

by:mgirdler
Comment Utility
Thank you Helen. Just what I needed to solve printer selection issues...

Michael
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Free Tool: SSL Checker
LVL 11
Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Use Windows Task Scheduler to print a Word document weekly so your printer ink won't dry out.
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When you try to share a printer , you may receive one of the following error messages.

Error message when you use the Add Printer Wizard to share a printer:

Windows could not share your printer. Operation could not be completed (Error 0x000006D9)
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Expert Comment

by:John Chuma
Comment Utility
stop the print spooler, wait 5 seconds, and start the print spooler.

let me know if that works.
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Expert Comment

by:Anirudh Rao
Comment Utility
For my case stopping and starting printer spooler service not helped. The above article solution worked for me. Thanks.
Have you noticed the same issue in windows 8 and windows 10 machines?
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Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures.

In this article I will discuss the various printer types and uses in hopes to help you make an educated decision when purchasing your next printer.  I will avoid brand names and models and stick with the basics.

Common Printer Types

Inkjet
Drops of ink are ejected from the print head and shot onto the printed material (i.e. paper).  Most inkjet printers today are color printers, using dyes or pigments.  These inks are in a liquid state stored in one or multiple cartridge(s).

Ink cartridge types vary by printer model.  Printers intended for photograph printing may have up to nine different colors, usually each color in its own cartridge; while printers intended for everyday printing typically have four colors (Cyan, Yellow, Magenta and Black) and the colors may be in individual cartridges or combined into one multi-tank cartridge.

Generally inkjet printers cost less up-front than the other color printing technologies, however per page printing costs are often higher due to the price of ink cartridges.  Printers with individual cartridges per color reduce waste and help lower price per page, while multi-tank cartridges waste money when the cartridge is discarded simply because one of the colors ran out and the…
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LVL 19

Author Comment

by:Delphineous Silverwing
Comment Utility
A number of printer manufacturers have expanded their network enabled functionality allowing you to print to your printer from anywhere over the internet, typically by using an e-mail address through their hosting systems.  This is usually free.

If you enable internet printing to your printer, be sure to set the permissions on printing so that unsolicited content is not sent to your printer.  Ever get on a fax junk mail list before?  Some "spammers" are sending junk mail to internet enabled printers.
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When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing out (as the instructions say it is supposed to be).  

You can see this easily in figure 7 on this page:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=130&prodSeriesId=409994&prodTypeId=18972&objectID=bpl12208
(The above is a copy of the instructions that come with the Image Transfer Kit. Note the small circle on the left.)

I ended up calling technical support (luckily I had a service agreement, otherwise the call - productive or not - would have cost $39) and the technician there was very helpful.  Here is the highly technical solution he gave me that worked.

Warning: This worked fine for me with a delicate touch and patience. I take no responsibility for the way you approach the same problem

Get a flatheaded screwdriver with a relatively long handle and not too wide a head.

Stick the head of the screwdriver in between the silver axle/bar and the front of the left bracket/cup with which you are experiencing difficulty.

Move the screwdriver (and in turn the bracket) back and forth with with enough tension to move it but not enough to break it. (this takes about 3 minutes)

At this point your locked bracket should be unlocked and at a 45 degree angle.  Now you …
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Expert Comment

by:Kim L
Comment Utility
This worked for me but the instructions are a bit confusing, so I want to clarify in case others face the same problem...

You stick the screwdriver IN the ACTUAL bracket/cup (not on the sides or anything). The motion of moving the screwdriver going back and forth moves the bracket little by little (hence the 3 min time), away from the upright position and closer to a 45-degree angle.

Hope that helps!
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Expert Comment

by:J Chapa
Comment Utility
If you want to avoid the possibility of damaging the left bracket that holds image transfer kit I recommend the following. It's fast, painless and will not damage the left bracket. Since I will not be utilizing the old image transfer kit I removed the four screws that hold the left side faceplate in place. I then removed the left side completely with rollers and unsnapped each roller or just twist them up and they will come off. I removed the belt for each roller and set roller and belts aside. I then used the left face plate from the old image transfer kit to bring the stuck left bracket down.  I slid the blue lever up to unsnap the faceplate off and placed my new image transfer kit in place. Process to remove the 4 screws and rollers was less than 5 minutes and I didn't need to worry about breaking something in the left bracket. Hope this helps someone. Video here
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Causes of paper jams:The following are the main causes of paper jams.

Guides:
If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type and are tightly aligned with the paper.
Pages Stuck together:
If the pages are stuck together the printer will not be able to lift one page at a time and more than one page will be forced into the printer. Fanning the paper before you put the paper into the printer will help solve this problem. If this does not work then the paper may be of the correct weight or quality.
Too much paper:
If there are continued problems there may be too much paper in the printer. Try to remove half the load from the printer and see if the printer performs better.
Worn out rollers:[
Rollers are used by the printer to separate the pages and pick up the paper. The rollers need to be changed every so often as the rubber wears down. Generally the rollers are changed within the usual Maintenance cycle (100,000 pages with most printers) but occasionally they need to be changed more often.
Toner:
Occasionally a bad toner cartridge can cause problems with the printer. Try swapping out the toner cartridge with a new one if all else fails.

Removing Paper Jams
The following is the best procedure to remove a paper jam. It will …
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LVL 15

Administrative Comment

by:Eric AKA Netminder
Comment Utility
walshdj,

Congratulations; your article has been published.

ericpete
Page Editor
0
This seems to be a very common error related to the Samsung printer driver.

First, this is the error we're talking about:

Log: System
Type: Error
Event: 7000
Agent Time: 3:37:24 am 22-Apr-09
Event Time: 6:07:24 pm 21-Apr-09 UTC
Source: Service Control Manager
Category: None
Username: N/A
Computer: COMPUTERNAME
Description: The SSPORT service failed to start due to the following error:
The system cannot find the file specified.

The Samsung driver installer adds a registry key for this service. The path can be found by looking for the SSPORT key in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services - it points to C:\Windows\System32\Drivers\ssport.sys

If you look for this file, though, it is missing. I tried searching the whole System32 folder and cannot find the file anywhere.

What we have found is that all of our Samsung printers work just fine even though the service always fails to start. Deleting the registry key gets rid of the annoying service startup notification failures.

Rather than delete the registry entry, though, I downloaded ServiWin and disabled the service. This allows me to see all of the services, not just what services.msc shows me. It also allows me to view the services by file name rather than the "friendly name".
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LVL 15

Administrative Comment

by:Eric AKA Netminder
Comment Utility
Congratulations! Your article has been published.

ericpete
Page Editor
0
How to solve seemingly unsolvable printer issues.

Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old printers.

Users first remove any stuck print jobs waiting in the printer queue--they may have to stop and restart the Print Spooler service to remove these old print jobs. The users then will then be able delete the printer/ printer driver by clicking on it and pressing the delete button...then they can reinstall the printer/printer driver the normal way.

Tech note:
To properly remove a printer driver from the workstation; open the Printers and Faxes box; delete the problem printer;  then, from the Printers and Faxes box, click File then click Server Properties to bring up the Print Server properties box. From here, click the Drivers tab to see the list of installed printer drivers. Highlight the printer driver or drivers you want to delete and click the Remove button.

If the user cannot remove the printer this way, i.e., cannot delete it( and the user is using an computer Administrator account) the user can try stopping and restarting the Print Spooler service. After doing this try deleting the printer driver again( sometimes it requires a reboot).

Now, if the previous steps do not resolve the printing issue; there is still something else the user can try. First, re-perform the
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LVL 18

Expert Comment

by:Ravi Agrawal
Comment Utility
Good one,

Extremely helpful.

Voted Yes.

Ravi.
0
If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message.
Sometimes you just need to follow the instructions on Brother's site to fix the problem.

But if this does not help, often the reason might be that your cartridge has leaked ink on the circuit board  and is causing a malfunction of the diode responsible for detecting ink level.
This usually happens when you are using third party ink replacements. Brother inks do not leak and using 3rd party replacements cancels your warranty. Service companies are usually not willing to repair this printer as it is not reimbursable by Brother.

The solution is to clean/repair the plate yourself.

Before you start remove the ink cartridges, paper tray and the back paper feed panel.

You will need to remove the plate from the printer.
To do than you need to unscrew all the screws below the cover (not the one where you place scanned material, but the one you open to remove jammed paper). Start by removing the main cover - first remove the blue element that is keeping the cover open (on the left when you open the cover). Next  remove the cable covers and unplug the cables. Open the cover fully and remove it (it will come off …
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Printers and Scanners

20K

Solutions

22K

Contributors

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.