Printers and Scanners

20K

Solutions

22K

Contributors

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

Share tech news, updates, or what's on your mind.

Sign up to Post

PaperPort installer detected previous installation
You did a proper uninstallation of PaperPort. You even ran the official PP14 Remover Tool. But when you try to reinstall PaperPort, you get the dialog box above, which you can't get past. There is simply no way to install PaperPort! This article presents a solution that has worked for many PP users.
0
Build an E-Commerce Site with Angular 5
LVL 19
Build an E-Commerce Site with Angular 5

Learn how to build an E-Commerce site with Angular 5, a JavaScript framework used by developers to build web, desktop, and mobile applications.

PaperPort Splash Screen
Sometimes PaperPort will not even open. It displays the splash screen (above) and exits, or it may show an "Application Crash" dialog before exiting (sometimes with a dump, sometimes not). There are many reasons for this problem. This article discusses several of them and offers possible solutions.
0
PaperPort Splash Screen
Sometimes PaperPort will not even open. It displays the splash screen (above) and exits, or it may show an "Application Crash" dialog before exiting. There are many reasons for this, but a recent cause that has reached epidemic levels is due to an issue with Firefox. This article offers a solution.
35

Expert Comment

by:Michael Malpass
Paperport 14.5 would not load (stopped at flashscreen, no error message) after upgrading to Windows 10.  Also had installed Firefox on this computer, so not sure which event caused the problem.  In any case, the registry indeed had Mozilla Firefox in the browser preference.  Your regedit file fixed the problem immediately and I have my Paperport back.  Thank you so much!
Michael M
0
LVL 67

Author Comment

by:Joe Winograd
Hi Michael,
You're very welcome! And thanks to you for joining Experts Exchange today, reading my article, and endorsing it. I'm glad to hear that this fixed the problem and you now have your PaperPort back! Regards, Joe
0
PaperPort XP Compatibility Mode
Nuance's PaperPort may display this error message: PaperPort appears to be running Windows XP Compatibility Mode which may result in errors. We recommend disabling Compatibility Mode for the PaprPort.exe program, see Technote 6629. This article provides a possible solution to the problem.
4
LVL 67

Author Comment

by:Joe Winograd
Hi Christophe,
You're very welcome...and thanks to you for joining Experts Exchange today, reading my article, and letting me know that it worked for you...I'm glad to hear that! If you take a moment to endorse the article by clicking the thumbs-up icon at the bottom of the article (not the one under this comment), I'll be grateful. Welcome aboard to EE! Regards, Joe
0
LVL 67

Author Comment

by:Joe Winograd
Thanks for endorsing the article, Christophe — much appreciated! Regards, Joe
0
This tutorial is intended to teach the basics of 3-D Modeling using TinkerCad.com as the Computer Aided Drafting software. Once complete this model can be 3D printed.
0
Dynamic Printer Selection
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with the Access and Word Printers collections.
1

Expert Comment

by:Denis Bill
Excellent! I was finding the solution of printer selection issue. I found this article and followed steps as given. And finally got success. Such a great article.
Dell Customer Service
0

Expert Comment

by:Factory reset Hp laptop
Hello, printing a report or a Word document filled with Access data.  For your own computer, you can hard-code the printer choice, after getting a list of the printer names as used in code.
0
Use Windows Task Scheduler to print a Word document weekly so your printer ink won't dry out.
0
When you try to share a printer , you may receive one of the following error messages.

Error message when you use the Add Printer Wizard to share a printer:

Windows could not share your printer. Operation could not be completed (Error 0x000006D9)
1

Expert Comment

by:John Chuma
stop the print spooler, wait 5 seconds, and start the print spooler.

let me know if that works.
0

Expert Comment

by:Anirudh Rao
For my case stopping and starting printer spooler service not helped. The above article solution worked for me. Thanks.
Have you noticed the same issue in windows 8 and windows 10 machines?
0
PaperPort has a feature called the "Send To Bar". It provides a convenient, drag-and-drop interface for using other installed software, such as Microsoft Office. However, this article shows that the latest Office 2016 apps (installed with an Office 365 subscription) do NOT work with the Send To Bar.
7

Expert Comment

by:Stéphane BARIZIEN
No, strangely enough (change in Office 2016 that now accepts being started via a 8.3 path?) I did not have to tweak the registry.
0
LVL 67

Author Comment

by:Joe Winograd
I did not have to tweak the registry.
Good to know! Thanks!
0
PaperPort 14.5 Patch 1 update is often not detected or downloaded automatically. This article provides direct download links to solve the problem for retail (non-bundled) versions of the Standard and Professional editions, as well as the Professional edition in Nuance's own OmniPage Ultimate bundle.
21

Expert Comment

by:Rev. Janine Stock
Thank you so much.  This should be on the Nuance support page just as it is.  You are wonderful.
0
LVL 67

Author Comment

by:Joe Winograd
You're welcome, Janine, and thanks to you for joining Experts Exchange today and reading my article. Thanks, too, for the kind words — very nice to hear! Regards, Joe
0
Introduction to Web Design
LVL 19
Introduction to Web Design

Develop a strong foundation and understanding of web design by learning HTML, CSS, and additional tools to help you develop your own website.

PaperPort is among the most important applications that I run on my Windows computers. I use it every day, for nearly all of my document and photo scanning, as well as most of my document and photo imaging, including OCR via its built-in OmniPage capabilities.

Disclaimer before going further: I have no affiliation with Nuance and no financial interest in it whatsoever. I am simply a happy user/customer.

I've been using PaperPort for around 20 years on every version of Windows since Windows 95. With the Windows 10 release date coming up in two days, I thought it would be worthwhile to document my experience with PaperPort on the Windows 10 Technical Preview, including some tips for successful deployment on W10.

First, my experience with the various builds along the way: I did not install PaperPort on the initial Windows 10 Technical Preview of Build 9841, released on 30-Sep-2014. But I installed on every build after that, from 9860 through the current 10240. The platform is physical hardware, not a virtual machine. It is a relatively old laptop with mediocre specs by today's standards:

Intel Core2 Duo T9300 2.50GHz
4GB RAM DDR2 PC5300
Samsung SSD 840 EVO 250GB (with the read performance firmware upgrade
15

Expert Comment

by:Marco Pols
@Andrea Great thanks for the register solution of PaperPort. Already contacted support, but so far no answer. But after three days searching solved the problem. Yeah I'm happy

I have version 14.5   (14.5.15168.1450)
BUILDID PP-1313-011-15264.1154

Windows 10 Pro version 1709

Used the downloads from this topic include the patch. After install changed the register.  The button "get latest updates" don't work. I use Firefox as well Chrome (standard browser)

And as you mentioned the best buy I ever did to manage my PDF files as well.
1
LVL 67

Author Comment

by:Joe Winograd
Hi Marco,
Thanks for joining Experts Exchange today and reading my article — Welcome Aboard! As my PP14.5/Patch1 article shows, your BUILDID of PP-1313-011-15264.1154 means that it is PaperPort 14.5 Standard (retail) with Patch1 installed — good news!

> The button "get latest updates" don't work.

Yes, that's the main reason that I wrote the Patch1 article, i.e., because the Common Software Update Manager often does not work. I'm glad that the direct download of Patch1 did work for you. Regards, Joe
0
In a previously published article here at Experts Exchange, I explained how to achieve duplex (double-sided) scanning in Nuance's PaperPort software with a hardware-capable duplex scanner, that is, a scanner which has an Automatic Document Feeder (ADF) capable of scanning both sides of a document. A recent question here at EE prompted me to write this additional article, which explains how to achieve duplex scanning in PaperPort with a simplex scanner, that is, a scanner whose ADF is capable of scanning only the front side of a document.

As with the previous article, this one applies to the three most recent versions of PaperPort, i.e., 11, 12, and 14 — yes, Nuance got superstitious and did not release a version 13.

Here are the steps to achieve duplex scanning in PaperPort (either Standard or Professional) with a simplex scanner:
 
  • Click the Scan Settings button on the Ribbon in PP12 and PP14, or the Scan or Get Photo icon on the toolbar in PP11. You will now have the Scan or Get Photo pane:

Scan-or-Get-Photo.jpg 
  • Select a Scanner and a Scanning Profile.
 
  • Tick the Show Capture Assistant box.
 
  • Place the document in the (simplex) ADF and click the Scan button.
 
  • In PaperPort Standard, you will get this:

front-side-PP-Std.jpg 
  • In PaperPort Professional, you will get this:

front-side-PP-Pro.jpg 
  • Remove the document from the output tray, turn it over so that the last page is on the top, place it in the ADF, and click the Scan Other Side button.
 
  • In PaperPort Standard, you will get this:

after-Scan-Other-Side-PP-Std.jpg 
  • In
2
PaperPort is a popular document imaging/management product from Nuance Communications. It is in widespread use by both individuals and businesses.

The current version of PaperPort is 14. The previous version was 12 (yes, Nuance got superstitious and skipped 13). Both of these most recent versions come in two editions, Professional and Standard. All four products — PP12 Standard, PP12 Professional, PP14 Standard, PP14 Professional — have the ability to create a searchable PDF file without any other software needing to be installed. PP12 was the first release that could do this (and it was carried forward into PP14).

Prior PaperPort releases require Nuance's OmniPage (a separately priced OCR product) to be installed in order to create a searchable PDF file that PaperPort calls a PDF Searchable Image file (because it contains both the raster image and the text created by OCR). The reason that PP12 and PP14 can create a PDF Searchable Image file is that it contains the OmniPage OCR engine under the covers — via the OmniPage Capture Software Development Kit (CSDK).
 
Sidebar on PaperPort Version: If you are running PP12.0, I recommend that you upgrade (free!) to PP12.1. This EE article explains how to do it:
PaperPort 12 - Free Upgrade to Version 12.1
If you are running PP14.0, PP14.1, or PP14.2, I recommend that you upgrade (free!) to PP14.5 (there was not a public release for either 14.3 or 14.4). This EE article explains how to do it:
2

Expert Comment

by:Serg __
Any ideas how to make the fonts vectorized in the searchable .pdf? I am asking this question because I would not like to install a pirated Adobe Acrobat to convert one pdf book into a pdf book with vectorized fonts. What I got from PaperPort did not meet my expectations. the fonts got blurry. I expected them to get clean and vectorized, to be able to zoom in without those annoying pixels.
0
LVL 67

Author Comment

by:Joe Winograd
Hi Serg,
Thank you for joining Experts Exchange this week and reading my article.

> Any ideas how to make the fonts vectorized in the searchable .pdf?

I do not have great expertise in font technology and am not aware of any way to control the font settings when PaperPort creates PDF Searchable Image files via the methods discussed in this article.

> I am asking this question because I would not like to install a pirated Adobe Acrobat to convert one pdf book into a pdf book with vectorized fonts.

I find that a strange comment — why would you even consider installing pirated software? We do not condone that here at Experts Exchange and, in fact, the Experts Exchange Terms of Use strictly prohibit any posting related to such activities (under Section 6, Code of Conduct). If you know that Adobe Acrobat will solve your font issue, and it is for only one PDF book, then I recommend purchasing just one month of Adobe Acrobat DC. For around 25 bucks, you'll avoid pirating software ($22.99 for one month of Acrobat Standard DC or $24.99 for one month of Acrobat Pro DC).

> What I got from PaperPort did not meet my expectations. the fonts got blurry.

It's likely that the fonts are blurry only when viewing the image layer. If you view just the text layer, the fonts should be fine. For example, I printed the first page of this article with the PaperPort Image Printer in B&W at 300 DPI to a PDF Image (not PDF Searchable Image). The whole page is attached as a PDF, but here's what it looks like:

font in image
The fonts, indeed, are blurry, because that's a view of the image (in Adobe Acrobat). I then used Nuance's Power PDF to convert to a searchable PDF, but told it not to keep the images. The whole page for that is also attached as a PDF, but here's the same small sample as shown above:

font in non-image
The fonts look great, because that's a view of the text (in Adobe Acrobat), since there is no image layer in the PDF.

> I expected them to get clean and vectorized, to be able to zoom in without those annoying pixels.

The fonts are fine in the text, as shown above. They get pixelated only when viewing the image layer. Another way to observe this is to Copy the text from the PDF Searchable Image file (created by PaperPort via one of the methods explained in this article) and then Paste it into a text-capable product, such as Notepad or Word — the fonts will, of course, appear fine. Regards, Joe
image-only-PaperPort-PDF-Image.pdf
text-only-Power-PDF-searchable-do-no.pdf
0
In a previous article published here at Experts Exchange, Signature Image with Transparent Background, I explained how to create a graphic image of your scanned signature with a transparent background. As discussed in that article, having the transparent background is crucial so that the signature may be placed on a document without overlaying the surrounding text.

In that article, I mentioned putting the signature on PDF documents via the Stamp feature in Adobe Acrobat. I recently received a message from an EE member who thanked me for that article, but asked me to explain exactly how to create such a Stamp in Acrobat. This article shows how to do it.

I don't know how far back the Stamp feature goes in the history of Adobe Acrobat releases, but I do know that it exists in Acrobat X and Acrobat XI, both Standard and Professional. The screenshots in this article are from Acrobat XI Pro on a W7 Pro 64-bit system.

In Acrobat, open the PDF file that you want to sign with the transparent signature image which you created after reading my previous article. The right side of the Toolbar in Acrobat will look like this (may vary somewhat depending on your Acrobat version):


Toolbar-right-side.jpg
Click the Comment tab and you will see the Annotations section, including the Stamp tool:


Annotations.jpg
Click the drop-down on the Stamp tool, then Custom Stamps, then Create Custom Stamp:


Create-Custom-Stamp.jpg

You will get this browse-for-file dialog:


Select-Image-for-Custom-Stamp.jpg
Click the Browse
1
LVL 67

Author Comment

by:Joe Winograd
You're welcome, Roy. I'm glad you found the article to be useful and that you can now create a signature in Acrobat. Regarding your request for advice in developing yourself in the field of education, I suggest posting a question in the Q&A section of EE by clicking the big blue Ask a Question button at the top of all pages. Questions in articles (or videos) should be related to that article (or video), whereas any question is appropriate in the main forum. Regards, Joe
0
LVL 67

Author Comment

by:Joe Winograd
Thank you for the compliment, Megan — much appreciated! If you take a moment to click the thumbs-up icon at the bottom of the article, I'll be grateful. Thanks, Joe
0
PaperPort
I. Introduction

In a previous article (now deprecated), I discussed how to upgrade — at no cost for licensed users — Nuance's PaperPort Version 11 (hereafter, PP11) and PaperPort Version 12 (PP12) to the latest "point" releases, namely, 11.2 and 12.1. At the time of that article's publication, PP11 and PP12 were the two latest versions. Now the latest version is PP14 (yes, Nuance was superstitious and skipped 13), and its latest "point" release is 14.5.

I decided that adding PP14 to the previous article would result in a long, unwieldy article. In addition, a user of one version is not going to be concerned about the other two versions, so I decided to create three separate articles for PP11, PP12, and PP14 users. This is the PP14 one.

The earlier point releases of PP14 — 14.0, 14.1, 14.2 (there was not a public release for either 14.3 or 14.4) — are known to have bugs that were fixed in 14.5. This article provides links to 14.5, as well as other useful information on upgrading.

II. Comparison of Standard and Professional Editions

For PP14, there are two consumer editions – Standard and Professional. The feature comparison matrix is available in the Files section of this PaperPort wiki:
http://sites.google.com/site/wikipaperport/files

Here is a direct link to the PDF:
Comparison Matrix of PP14 Standard and PP14 Professional

III. Links to Downloads

The links are to a direct download
17
LVL 1

Expert Comment

by:btm02sf
Excellent news, Joe. You managed to save me one big headache for this project. Now I got to deal with the rest of them. Thanks a lot again for your help and information. I will make sure to come back and post an update when I will do this project in a few couple of months (I hope). Lee
0
LVL 67

Author Comment

by:Joe Winograd
Best of luck on the project! Looking forward to your updates.
0
I. Introduction

In a previous article (now deprecated), I discussed how to upgrade — at no cost for licensed users — Nuance's PaperPort Version 11 (hereafter, PP11) and PaperPort Version 12 (PP12) to the latest "point" releases, namely, 11.2 and 12.1. At the time of that article's publication, PP11 and PP12 were the two latest versions. Now the latest version is PP14 (yes, Nuance was superstitious and skipped 13), and its latest "point" release is 14.5.

I decided that adding PP14 to the previous article would result in a long, unwieldy article. In addition, a user of one version is not going to be concerned about the other two versions, so I decided to create three separate articles for PP11, PP12, and PP14 users. This is the PP12 one.

The earlier point release of PP12 — 12.0 — is known to have bugs that were fixed in 12.1. The links in the previous article for 12.1 no longer work. This new article provides working links for 12.1, as well as other useful information on upgrading.

II. Comparison of Standard and Professional Editions

For PP12, there are two consumer editions – Standard and Professional. The feature comparison matrix is available in the Files section of this PaperPort wiki:
http://sites.google.com/site/wikipaperport/files

Here is a direct link to the PDF:
Comparison Matrix of PP12 Standard and PP12 Professional

III. New Links to Downloads

The new links are to a direct download
3
I. Introduction

In a previous article (now deprecated), I discussed how to upgrade — at no cost for licensed users — Nuance's PaperPort Version 11 (hereafter, PP11) and PaperPort Version 12 (PP12) to the latest "point" releases, namely, 11.2 and 12.1. At the time of that article's publication, PP11 and PP12 were the two latest versions. Now the latest version is PP14 (yes, Nuance was superstitious and skipped 13), and its latest "point" release is 14.5.

I decided that adding PP14 to the previous article would result in a long, unwieldy article. In addition, a user of one version is not going to be concerned about the other two versions, so I decided to create three separate articles for PP11, PP12, and PP14 users. This is the PP11 one.

The earlier point releases of PP11 — 11.0 and 11.1 — are known to have bugs that were fixed in 11.2. Although the links in the previous article for 11.2 still work, Nuance informed me that they may soon stop working. This new article provides working links for 11.2 that Nuance says will continue to work after the other ones have been taken down. This article also provides other useful information on upgrading.

II. Comparison of Standard and Professional Editions

For PP11, there are two consumer editions – Standard and Professional. The feature comparison matrix is available in the Files section of this PaperPort wiki:
http://sites.google.com/site/wikipaperport/files

Here is a direct link to the PDF:
2

Expert Comment

by:Becky Hanlon
The update wants a serial number, which I do not have as I lost my software CD that came with my MFC-7340 Brother printer.  Is there a way to install the update without this?
0
LVL 67

Author Comment

by:Joe Winograd
Hi Becky,
Thank you for joining Experts Exchange today and reading my article — welcome aboard! The PaperPort software that comes with Brother MFCs is an "SE" version, which stands for Special Edition. It is a trimmed-down version that Brother OEMs from Nuance for bundling with their devices and it is not considered to be a commercial/retail edition. This means that updates of the software, such as the 11.2 upgrade discussed in this article, will likely not apply to those bundled SE versions. So even if you had the serial number, it is unlikely that the 11.2 upgrade would work on it.

The other issue is that PP11 is more than 10 years old. As noted in this article, Vista is the latest Windows on which PP11 is supported. My suggestion is to purchase a retail copy of the latest version of PaperPort, which is 14. It is currently $31.61 at Amazon:
https://www.amazon.com/dp/B005CELKLM

That's the standard edition, not Professional, but it's probably more functional than the SE version that was bundled with your Brother MFC. You may want to wait for a better price, as I've seen it at Amazon for less. The download (or disk) is going to be version 14.0, but you may upgrade it for free to version 14.5, because it is a retail version. This comment that I posted at an EE question a couple of months ago explains the upgrade process, referring to several other articles that I've published here at EE:
https://www.experts-exchange.com/questions/29057949/Window-10-version.html#a42302130

Interesting to note that it was just $19.20 at Amazon back then. Once again, welcome to Experts Exchange! Regards, Joe
0
PaperPort
This article discusses the PaperPort 14 Scanner Connection Tool, which Nuance provides at no charge in order to fix scanning problems in Windows 8. Furthermore, users of PaperPort 14 in Windows 7 and Windows 10 have reported that the tool works in those versions of Windows, too.
1

Expert Comment

by:Frank Schabel
Thanks again for all your help . I tried scanning in Irfanview ,which I already use as my default photo viewer. All the scanner dialogues stay on top unlike paperport. I also use use several database programs from Fnprogramvare, Catvids  & Catraxx which  I frequently scan from and they keep all the scanning windows on top too. So I think it is something in Paperport 14.5 that was changed from Paperport 14 but I am not knowledgeable enough to find it since I know nothing about coding. The support person at Epson told me that there are sometimes settings in programs to keep a program on top (which I knew) but that there was not such a setting in the Epson driver. I cant find one in Paperport if there is one hidden somewhere. He suggested using one of the little programs available that let you select an open window to keep on top. I downloaded Turbotop and it will keep the Scanner dialog on top but doesn't remember that setting so you have reset it every time you run Paperport and the scanner. This all leads me to believe that there is a registry setting somewhere that controls this behavior and maybe some one will find it sometime. Meanwhile I'll just have to reduce the size of my Paperport window and keep it to the right side of my screen so that the scanner dialogue will remain visible on the left.
0
LVL 67

Author Comment

by:Joe Winograd
Hi Frank,
Since IrfanView and those other apps keep the TWAIN window on top, it does sound like a PaperPort issue, although I've never seen it before. In fact, I have a somewhat opposite problem, i.e., the scanning dialog steals focus on every page from an ADF, making it just about impossible to use the computer while scanning with PaperPort. I submitted the following question to Nuance support a few years ago when I was trying to help a PaperPort user with the problem:
This is one of those long-standing PP issues and I'm wondering if you know of a solution. It doesn't affect me much because I have a separate computer that does scanning with PP14.5. But it drives many users nuts and I'm trying to help one right now. The issue is that when scanning a multi-page document, the PP scanning manager (with both Display scanner dialog box and Show Capture Assistant unchecked) steals focus on every page. It makes it just about impossible to use your computer for any other purpose while PP is scanning a large document. Do you know of a fix or work-around?
The response, which Nuance game me permission to share publicly, was this:
Nuance has determined this behavior cannot be changed in 14 and will be investigated for inclusion in 15.
Back to your problem, I'm not aware of any setting in PaperPort or even its registry entries that controls the "always on top" behavior of scanning drivers. Your idea of reducing the size of the PaperPort window so that the scanning dialog remains visible on the left side sounds like a decent work-around. Let's hope that PaperPort 15 solves both your problem and mine. Regards, Joe
0
With the recent demise of Windows XP support, you may be a new convert to Windows 7 or Windows 8. Or perhaps you've been on W7 or W8 for a while, but just recently acquired your first scanner for the new OS. In either case, you are likely to be very surprised by an omission in the W7 and W8 Control Panel — Scanners and Cameras.

Note: I initially wrote this article for just Windows 7 and Windows 8, but it also applies to the recently released Windows 10. Please see the two Update sections at the end of the article regarding W10.

In XP, Control Panel has the Scanners and Cameras applet:


XP Control Panel Scanners and Cameras present
It is an extremely useful utility for setting the Properties of a scanner, including Events (such as the Scan/Image button and which program to start), Network Setting (such as a fixed IP address), and Scan To Button (with or without Pin).

In W7 and W8, the Scanners and Cameras applet is missing in Control Panel:


W7-W8 Control Panel Scanners and Cameras missing
This article explains how to run Scanners and Cameras in W7 and W8. Turns out that the app is here:

C:\Program Files\Windows Photo Viewer\ImagingDevices.exe

Strange as it seems, this is Scanners and Cameras in W7 and W8! That is its location even on 64-bit W7 and W8, i.e., it is not in \Program Files (x86). I use it often enough in my document imaging work that I decided to make a shortcut for it:


Shortcut Scanners and Cameras W7-W8
You may add it to the Start menu, place it on the desktop, pin it to the taskbar, or whatever you prefer. When clicking the shortcut, you'll get the
5
LVL 15

Expert Comment

by:Eric AKA Netminder
Joe,

Congratulations; your article has been published!

ericpete
Page Editor
0
JavaScript Best Practices
LVL 19
JavaScript Best Practices

Save hours in development time and avoid common mistakes by learning the best practices to use for JavaScript.

The standard (non-Professional) edition of PaperPort from Nuance Communications (previously known as ScanSoft) is limited to five Scanning Profiles, but in a previous article, I discussed how to overcome this limitation. The technique presented in that article may also be used to address an issue that I've been asked many times by PaperPort users, namely, how to reorder the Scanning Profiles in the Scan or Get Photo pane.

For users with many Scanning Profiles, it is desirable to order the list such that the more frequently used ones are at the top. Unfortunately, PaperPort 12, the previous release, offers no ability to rearrange the order of the Scanning Profiles. PaperPort 14, the current release (yes, Nuance got superstitious and skipped 13), added a little-known, undocumented feature that helps: drag-and-drop of the Scanning Profiles. However, it works poorly, in my opinion, as I find it difficult to drop the profile exactly where I want it.

Also, in both PP12 and PP14, there is no ability to search for a Scanning Profile, so the user must scroll through the list to find the desired profile. This article presents an approach for reordering the list, using the same method presented in my previous article, PaperPort - How To Achieve More Than Five Scanning Profiles in the Standard Edition.

All of the screenshots in this article are from PaperPort Professional 14
1
PaperPort is a popular document imaging/management product from Nuance Communications, previously known as ScanSoft. PaperPort is in widespread use by both individuals and businesses.

The current version of PaperPort is 14. The previous version was 12. Yes, Nuance got superstitious and skipped 13. Both of these most recent versions come in two editions, Professional and Standard, although the Nuance folks do not call it Standard – they simply leave Professional off the name, i.e., PaperPort 12 and PaperPort Professional 12; PaperPort 14 and PaperPort Professional 14. In this article, I refer to them as PP-Std and PP-Pro, and all such references are valid for versions 12 and 14.

There are numerous differences between PP-Std and PP-Pro. The comparison matrices may be seen in the Files section at this PaperPort wiki in these files:

Comparison Matrix of PP12 Standard and PP12 Professional.pdf
Comparison Matrix of PP14 Standard and PP14 Professional.pdf

As shown in the documents above, one of the differences between PP-Std and PP-Pro is that the former allows only five Scanning Profiles to be created, while the latter allows an unlimited number. However, it turns out that PP-Std will properly handle an unlimited number of Scanning Profiles. The problem is that it won't let you create them. This is easy to overcome by creating the file containing the Scanning Profiles outside of PP-Std. This article describes two ways to do it.

3

Expert Comment

by:mapline
Hi Joe
Great suggestion 2 comments:
1 My PP 14.5 std stores file in C:\ProgramData\Nuance\PaperPort\14\Profiles.xml (Windows 10)
2. Notepad++ great free app for viewin/editing xml files.
Many thanks
0
LVL 67

Author Comment

by:Joe Winograd
Hi Michael,
Sorry I'm just replying to your 25-Mar-2016 comment now. I don't recollect seeing it when it first came in and only just now saw it when I received a notification that you endorsed the article today — btw, thanks for that!

> My PP 14.5 std stores file in C:\ProgramData\Nuance\PaperPort\14\Profiles.xml (Windows 10)

You will also find it at C:\Users\All Users\Nuance\PaperPort\14\Profiles.xml in W10. That's because C:\Users\All Users\ points to C:\ProgramData\. In other words, C:\ProgramData\ is the "real" folder and C:\Users\All Users\ is simply a pointer to it — technically known as a junction or symbolic link. So if you look at C:\ProgramData\ and C:\Users\All Users\ in your file manager, they'll show the identical contents, because they are one-and-the-same folder.

> Notepad++ great free app for viewing/editing xml files.

I have Notepad++ installed and agree that it is a great free app, although I use it only for test purposes, since I do all of my text editing with my fav text editor that I've been using forever. But thanks for the tip to our readers! Regards, Joe
0
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures.

In this article I will discuss the various printer types and uses in hopes to help you make an educated decision when purchasing your next printer.  I will avoid brand names and models and stick with the basics.

Common Printer Types

Inkjet
Drops of ink are ejected from the print head and shot onto the printed material (i.e. paper).  Most inkjet printers today are color printers, using dyes or pigments.  These inks are in a liquid state stored in one or multiple cartridge(s).

Ink cartridge types vary by printer model.  Printers intended for photograph printing may have up to nine different colors, usually each color in its own cartridge; while printers intended for everyday printing typically have four colors (Cyan, Yellow, Magenta and Black) and the colors may be in individual cartridges or combined into one multi-tank cartridge.

Generally inkjet printers cost less up-front than the other color printing technologies, however per page printing costs are often higher due to the price of ink cartridges.  Printers with individual cartridges per color reduce waste and help lower price per page, while multi-tank cartridges waste money when the cartridge is discarded simply because one of the colors ran out and the…
9
LVL 19

Author Comment

by:Delphineous Silverwing
A number of printer manufacturers have expanded their network enabled functionality allowing you to print to your printer from anywhere over the internet, typically by using an e-mail address through their hosting systems.  This is usually free.

If you enable internet printing to your printer, be sure to set the permissions on printing so that unsolicited content is not sent to your printer.  Ever get on a fax junk mail list before?  Some "spammers" are sending junk mail to internet enabled printers.
0
This article is in response to a question here at Experts Exchange. The Original Poster has a scanned signature and wants to make the background transparent so that the signature may be placed on documents without obliterating the surrounding text. Here's an example of the problem, showing how the surrounding document is overlaid when the non-transparent signature is placed on a PDF (in this case, via the Custom Stamp feature in Adobe Acrobat):

Signing PDF in Acrobat with non-transparent stamp
The solution described in this article requires a product called IrfanView, excellent (and free!) imaging software:
http://www.irfanview.com/

At the URL above, click the Download link on the left to download IrfanView and click the PlugIns link on the left to download the PlugIns, which are needed to give you PDF capability. Installing the PlugIns is optional – required only if you want PDF support (and the other features that come with the PlugIns). Install IrfanView first, then install the PlugIns. Although I recommend adding the PlugIns to get PDF support, that's for general, future usage. For this situation, you don't need them, unless your scanned signature is in a PDF file, in which case you do need them.

Here are the steps for making your signature background transparent after installing IrfanView:

(1) Run IrfanView and open the file that has your scanned signature.

(2) I recommend cropping the signature by dragging the mouse from the upper left to the lower right and selecting the Edit menu, then
15

Expert Comment

by:WeThotUWasAToad
Joe, two questions:

1) What site do you use to download software like IrfanView? The link you provided led to a page with about a dozen download links. The first of those (Download.com) resulted in a pop-up notice saying "iview440_setup.exe is malicious, and Chrome has blocked it". I found one of the sites which did not trigger that notice but still wanted me to accept a bunch of extra stuff. I unchecked all those boxes but it makes me wonder what is downloaded and installed without my knowledge. Is there a site where you can count on getting only what you are after and nothing more?

2) After installing and using the IrfanView app, I closed it. But then when I went back to open it again, it was nowhere to be found in my Start > All Programs list of apps and folders. I was only able to find it by Start > Search but that led to the .exe file and I had to go through the install process all over again. Is there something I could be doing wrong or is that just what's required each time you want to use the software?
0
LVL 67

Author Comment

by:Joe Winograd
> What site do you use to download software like IrfanView?

Yes, the download page provides many links, but I recommend the TUCOWS link to download IrfanView:
http://www.tucows.com/preview/194967

This will download a single install file called <iviewNNN.exe> or <iviewNNN_setup.exe> with no adware and no junk!

And the TUCOWS link for the PlugIns, which are required for PDF support:
http://www.tucows.com/preview/415586

This will download a single install file called <irfanview_plugins_NNN_setup.exe> with no adware and no junk!

In both cases, NNN is the version number (currently 440, meaning Version 4.40).

Install IrfanView first, then install the PlugIns.

There's also a new 64-bit version (started with the 4.40 release), available here:
http://www.irfanview.com/64bit.htm

The download links for the 64-bit core product and the 64-bit plugins are at the bottom of the page. I have both the 32-bit and 64-bit versions installed on the same W7/64-bit system (in different folders) — no problem.

> Is there something I could be doing wrong or is that just what's required each time you want to use the software?

Perhaps you're not telling it to create shortcuts. Here's what I select in the installer:

IrfanView install shortcuts
That gives me an IrfanView program group with shortcuts, as well as a shortcut on the desktop. I keep an ultra-clean desktop, so I move the shortcut into a folder of shortcuts where I have my most frequently used programs. Regards, Joe
0
PaperPort is a popular document management/imaging product from Nuance Communications. It is in widespread use by both individuals and businesses. The current version of PaperPort is 14 (previous version was 12 – Nuance got superstitious and skipped 13). This Article documents how PP14 finally solved a nasty duplex scanning problem that has plagued PaperPort since the introduction of the Blank page is job separator capability in PP10.

The problem is that a blank back side of a page will act as a job separator during a duplex scan. This is extremely bad, since most double-sided documents have some single-sided pages, and they will terminate the document – not what you want! It makes the Blank page is job separator capability practically worthless for users doing duplex scanning. In other words, if you are using a duplex scanner and a page in the stack is not blank on the front, but is blank on the back, this should not be considered as a separator page. In the case of duplex scanning, a page should be blank on both sides in order for it to be treated as a separator page. Otherwise, you'll get what should be a single document broken into separate PaperPort items if that document happens to have some single-sided and some double-sided pages.

This "bug" (Nuance called it a "feature" when I reported it) existed in PP10, PP11, and PP12 (as mentioned above, there was no PP13). Nuance finally fixed it in PP14 with the addition of a new sub-option in the Settings for a
2

Expert Comment

by:donjud
Joe,
I realize this is a bit off topic, but you have so helpful I wanted to ask you first. I am also new to Experts Exchange and wasn't sure if I should start a new Topic.
 The folder we have added to Paper Port is on our server so that it can be accessed and modified by multiple users in our office. The problem we have run in to is that, when someone makes any changes or adds a new document and adds it to the All in One search index, the new document is still not indexed on the other computers so, each user has to re-index the folder in order to find it using the (AIO) search. We have set Paper Port to index every night but, we would like for the document to be indexed on all of the computers as soon as the changes are made.
Is there a setting that would automatically index all incoming or modified documents to the Paper Port Folder or is there a way to run Paper Port on the server? We have spent several days trying to come up with a solution to this problem and haven’t had any luck.
Thanks,
J.D.
0
LVL 67

Author Comment

by:Joe Winograd
Hi J.D.,
I was working on a (lengthy!) reply to your same question in the message system, which I just sent (before seeing this). Regards, Joe
0
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing out (as the instructions say it is supposed to be).  

You can see this easily in figure 7 on this page:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=130&prodSeriesId=409994&prodTypeId=18972&objectID=bpl12208
(The above is a copy of the instructions that come with the Image Transfer Kit. Note the small circle on the left.)

I ended up calling technical support (luckily I had a service agreement, otherwise the call - productive or not - would have cost $39) and the technician there was very helpful.  Here is the highly technical solution he gave me that worked.

Warning: This worked fine for me with a delicate touch and patience. I take no responsibility for the way you approach the same problem

Get a flatheaded screwdriver with a relatively long handle and not too wide a head.

Stick the head of the screwdriver in between the silver axle/bar and the front of the left bracket/cup with which you are experiencing difficulty.

Move the screwdriver (and in turn the bracket) back and forth with with enough tension to move it but not enough to break it. (this takes about 3 minutes)

At this point your locked bracket should be unlocked and at a 45 degree angle.  Now you …
2

Expert Comment

by:Kim L
This worked for me but the instructions are a bit confusing, so I want to clarify in case others face the same problem...

You stick the screwdriver IN the ACTUAL bracket/cup (not on the sides or anything). The motion of moving the screwdriver going back and forth moves the bracket little by little (hence the 3 min time), away from the upright position and closer to a 45-degree angle.

Hope that helps!
0

Expert Comment

by:J Chapa
If you want to avoid the possibility of damaging the left bracket that holds image transfer kit I recommend the following. It's fast, painless and will not damage the left bracket. Since I will not be utilizing the old image transfer kit I removed the four screws that hold the left side faceplate in place. I then removed the left side completely with rollers and unsnapped each roller or just twist them up and they will come off. I removed the belt for each roller and set roller and belts aside. I then used the left face plate from the old image transfer kit to bring the stuck left bracket down.  I slid the blue lever up to unsnap the faceplate off and placed my new image transfer kit in place. Process to remove the 4 screws and rollers was less than 5 minutes and I didn't need to worry about breaking something in the left bracket. Hope this helps someone. Video here
0

Printers and Scanners

20K

Solutions

22K

Contributors

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.